Trusted Agent profile · Worthing
★★★★★
459 reviews across 2 platforms
12 Chapel Road, Worthing, BN11 1BE
Jacobs Steel's office in Worthing, at 12 Chapel Road, is rated 4.9 out of 5 across 459 reviews on two platforms, including 315 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Jacobs Steel hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Worthing.
Every review we hold for the Worthing office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service, good communication and support while we refurbished our flat, followed by a fast and efficient tenant find and set up once we were ready. I was influenced into using this branch by their 5* reviews and was not disappointed. The whole team seem well connected and are very professional, I don't normally give reviews, but Ollie and his crew have earned this highly positive feedback. I won't hesitate to use them again next time.
5/5
GoogleThe team (Sophie!) at Jacobs Steel were really friendly, professional, and responsive which made finding a new rental home under very time pressured circumstances really easy and straight forward. We'd had a nightmare with another letting agency and landlord, and Jacobs Steel really helped us out of a bind. Communication was clear and concise, and the referencing process was very quick and easy. Whether you're renting or buying, I'd definitely recommend Jacobs Steel again.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI have just let my flat out through Jacobs Steel. Ollie and his team were very professional, patient and helpful throughout the process. I wouldn't hesitate in recommending them. Thanks very much Ollie et al!
5/5
GoogleWe used the services of Jacobs Steel to let our Flat in the local area. We selected them after meeting Ollie Whiting who impressed us with his very professional manner and we were not disappointed. We had several viewings undertaken by Sophie Waller in the first few weeks and two people who wished to rent the flat shortly after. The difficulty was whom we let to but discussions with Ollie & Sophie after in depth checking, totally disproved the theory that Agents just want to secure a tenant for their fees. We would recommend them as a Letting Agent that not only secures a tenant but ensures they are suitable before proceeding. A first class service and at very reasonable fees.
5/5
GoogleI used the Goring office to value and let my property. I dealt with Ollie and his team. They were polite, friendly, open, honest and efficient. It’s been a very good experience. Thank you
5/5
GoogleExcellent service throughout the process from Will, Hayley and the entire Jacobs Steel team in Worthing.
5/5
GoogleThere have been a lot changes in renting process & I was helped all the way. Thank you
5/5
GoogleJust moved and jack at jacob steele was so helpful and answered all queries quickly and kept us informed, Jacob steele have managed to keep our chain going with negotiation at difficult times . When interest rates rose and house prices dropped . We moved at a difficult time but Jacob steele reassured us along the way
5/5
GoogleWhat a team! To all the guys and girls at Jacob Steel a very big thank you for everything! Very smooth and professional from start to finish and keeping us informed and updated all the way. A very big thank you
5/5
GoogleI recently appointed Ollie Whiting and his lettings team at the Jacobs Steel office in Worthing, to let a refurbished building of 12 flats. I have been a landlord for 18 years and don’t recall ever working with such a professional and efficient team. They understand that communication is paramount and secured good tenants for all the 12 flats very quickly. I can comfortably recommend this lettings team!
5/5
GoogleI'd definitely recommend using Jacobs Steel to help let your property. There's a large enough team for there always to be someone available to help, even though they have individual responsibilities. I found them to be professional, helpful and clearly good at their jobs. My flat was expertly marketed, let within days and the whole process ran to the timescale we agreed at our first meeting. I'm hoping the tenancy runs as smoothly!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI recently used the services of Jacobs and Steele lettings, they responded quickly to my enquiry and got the property let almost immediately. They secured a good tenant and did all the formalities very efficiently. I am pleased with their work and will use them going forward.
Hi David, Thanks so much for taking the time to leave this review! We'll look forward to working with you again in the future! In the meantime, if you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners and landlords. @jacobs.steel on Facebook @jacobssteel on Instagram Wishing you all the best for the future, The Jacobs Steel Team
5/5
GoogleLeigh-Anne and Holly at Jacobs Steel Lettings have been fabulous with our rental property. They are thorough, efficient and super friendly. They have looked after our property and tenants with true professionalism. Highly recommended.
5/5
GoogleIf we could give more than 5 stars we would. Excellent service. Effective and instant communication on updates throughout the whole process. Not only that, sold on the 1st day. Credit to Luke and his proactive, professional and friendly team , nothing was too much trouble . One non stressful sale. Thank you ! The Mchughs
5/5
GoogleI work with Leigh-Anne, Hayley and Holly on all of their roofing jobs for the lettings portfolio! And they are a pleasure to deal with. Super easy to communicate with. Rhino Roofing Sussex
5/5
GoogleWe were absolutely delighted with the support Jacobs Steel offered us with our house move. They are an extremely professional, kind and thoroughly expert team who will do anything to make sure your move is as smooth and timely as hoped. Highly recommended.
Hi Anne, Thank you very much for leaving us such lovely kind words with your review! If you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners and landlords. @jacobs.steel on Facebook @jacobssteel on Instagram Merry Christmas & wishing you all the best for the future, The Jacobs Steel Team
5/5
GoogleFrom the start the service I've received from Jacob's Steel has been amazing. Everyone I've met has been so friendly and helpful and any queries I've had have been answered straight away. Sophie Waller especially has been a great help and made the process of letting my flat out so easy and trouble free. Thanks for all your help!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleExcellent professional service from the team at Worthing Jacobs Steel. Our house was put on the market and we received an immediate offer with the process successfully completed in November 2022. The team took away a lot of the stress and responded to our enquiries throughout. We would definitely use them again.
5/5
GoogleExcellent service for landlords and tenants offering peace of mind
5/5
GoogleWe decided to use Jacobs Steel as they had handled our previous house move, 8 years ago. This time it was also peace of mind to know that we had experienced professionals overseeing the whole process from initial pictures, through viewings, surveys, and price negotiations. Had we opted for a 'sell-it-yourself' website, we would have been vulnerable to pressure from would-be buyers tricks and ploys so the agents' fee was money well spent. The whole team at Jacobs Steel were helpful and we would recommend them.
5/5
TrustpilotUsed for sale and purchase of property
Used for sale and purchase of property. Amazing throughout both and regular communication. Always easy to get hold of. Rare to find estate agents that are not too pushy in regards to my sale and they acted with real professionalism throughout. The team are all lovely and incredibly helpful. Locally, I would say they are easily the best estate agents.
5/5
TrustpilotFrom start to finish Greg McHugh and…
From start to finish Greg McHugh and his staff from the worthing branch. Were all totally fantastic by keeping in touch. Showing people around. Nothing was too much trouble for them. I would throughly recommend them.
Hi Julie, Thank you so much for this wonderful review. We are so pleased you enjoyed your experience with our brilliant team.Wishing you all the best,From everyone at Jacobs Steel
5/5
GoogleA+ Brilliant - the whole team were great and worked really hard in marketing our property, in fact it sold within 4 days. I would not hesitate to recommend Jacobs Steels as well as being very professional they also bring a personnel touch. Fantastic !
Hi Grant, Thank you very much for your kind review. We were delighted to sell your property so quickly.
5/5
GoogleWe sold our flat with Jacobs Steel (Worthing) and we’re very impressed with there professionalism. They worked very hard to find the right buyers for our property and the fees were very reasonable. I have new faith in estate agents now and would not hesitate to recommend Jacobs Steel.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Jacobs Steel hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Worthing.
