5/5
GoogleCan not fault them . Very friendly, went through everything in great detail. Would not hesitate to recommend them ., I felt in very safe hands.
Trusted Agent profile · Worthing
Homewise Worthing reviews
★★★★★
342 reviews across 2 platforms
1 Liverpool Gardens Worthing, BN11 1TF
Homewise's office in Worthing, at 1 Liverpool Gardens Worthing, is rated 4.3 out of 5 across 342 reviews on two platforms, including 157 Google reviews rated 4.2.
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Reviews
Every review we hold for the Worthing office, from every platform, shown as written. First names only.
Google1/5
GoogleTarget ting the vulnerable elderly over 65 year old into selling their property at giveaway prices How can this bee allowed in the UK Needs urgent regulatory input by the Government before someones parent /grandparent become conned!!
Agent replied · 29 August 2024
Hi Jaspal, you've definitely got the wrong impression of what we do here! Hopefully I can help clear it up for you a bit. We don't sell people's homes at below market prices. We help people over 60 get a discount on the cost of their next home so they can move closer to family, buy a more suitable home and generally live the retirement they want, and the impact this has on people's lives is incredible - check out our Feefo reviews! One of the ways we advertise this is through Rightmove and Zoopla, where we advertise properties available with our discount (with the vendor's permission, obviously!) If someone over 60 were to buy one of these properties with a discount, the vendor would still get full market value - we'd pay market value to the vendor and the over 60s customer would pay the discounted price to us. I hope this helps to explain, but if you have any further questions then feel free to get in touch! Jenny
4/5
GoogleVery friendly and helpful people. They don't pressure you to continue if it's not right for you, which is something I appreciate.
5/5
GoogleReally nice people to deal with, friendly and understanding.
Agent replied · 29 August 2024
Julian, Thank you for your kind words about the Homewise team.
5/5
GoogleMy parents had a consultation with Homewise when they were looking to downsize. They did not end up using the Home for Life plan but they were very impressed with the friendly and helpful consultant who talked them through their options.
5/5
TrustpilotVery friendly,polite staff,who…
Very friendly,polite staff,who explained the process simply and were able to clearly answer any questions we had.
5/5
GoogleIt was a pleasure to speak with Daniel. He was patient and explained the Homewise scheme to me in detail and with clarity. Any questions were answered fully and suitably. Very impressed.
5/5
GoogleI`m not usually one for writing reviews but felt the need to say what an amazingly positive experience my parents have received from Homewise. The concept is fantastic and my parents are so happy. They now live close to me in a lovely bungalow and I thank everyone at Homewise who have made this possiblePositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleCompletely messes up the chain system when buying a house and is awful on the Rightmove website. If you're gonna sell a house, just sell it! Don't make it twice as expensive for young people!!!
Agent replied · 29 August 2024
Hi Sam, I think there might have been a little confusion about what we offer at Homewise. We help people who are 60+ get their next property at a discounted price. Properties are valued by independent estate agents as normal and we simply apply a discount to that marketed price for people over 60 who are looking to move using our Home for Life Plan. We do not determine the market price in any way, this blog might help explain a little further about what we do: https://goo.gl/JANgMf If you’re not over 60 and searching online, you can filter out retirement properties on Rightmove and Zoopla which will hide our ads and you’ll just see the standard listings. When it comes to finding a property for our customers, we buy the property at the full market price and our customer pays us the discounted price for a lifetime lease. So, in terms of the chain, we’re essentially a cash buyer and our in-house Sales Progression team work hard to manage the sale all the way through to completion. Have you experienced a house sale involving a Homewise purchase that has been difficult? I am very sorry if this was the case. There can be extenuating circumstances beyond our control that can affect a sale, as with any normal property purchase, and is not reflective of the service we offer our customers. Hopefully this helps clear up a little about what we do at Homewise. Please do get in touch if you have further questions. Best regards, Danielle
5/5
TrustpilotGreat service from Homewise
Homewise representatives have all been very helpful,progress towards my new home has been smooth and the process fully explained at every step.
5/5
GoogleI found this website very easy to use and the quick calculator was excellent. I did request a brochure to find out more and it arrived in a few days and was very impressed. Thanks for a good service.
5/5
TrustpilotFriendly and respectful
I felt time was taken to cover and explain everything to me should I choose a Home For Life plan and from start to finish it was a very positive experience
5/5
GoogleHomewise representatives have been very helpful and progress towards my new home has been smooth and fully explained at every stage
5/5
TrustpilotGreat service Homewise
I have found everyone very helpful and understanding so far making it a stress free experience.
5/5
GoogleHomewise have been so helpful on the ongoing journey to find my perfect property and I know I can contact them directly should I need to
5/5
TrustpilotExcellent customer service
Excellent customer service, explained in detail the plan and alternative payment options. Very polite and helpful staff even though I decided not to go ahead with it.
1/5
Google“Awful “ Avoid!! Do not try to sell a property with these people, maybe ok if your purchasing. We have been let down very badly.
Agent replied · 29 August 2024
Hello Charles We absolutely understand your frustrations regarding your sale. The Homewise team are well versed in dealing with all matters that occur during the final conveyancing stages, as is the nature of selling property in the UK - all sorts of matters can arise. With regards to your property in particular (that our eager customers have their heart set on and are really looking forward to moving to) and the clarification required regarding the dispute of the boundary border (which is standard practice when it comes to conveyancing), this was raised by a solicitor to your solicitor. All solicitor parties (plus Homewise) are actively supporting you with regards to you providing clarification of this matter - which is the only element outstanding preventing exchange, so it would seem you are almost there in the sale process. Our customer has the full support of their dedicated contact here at Homewise, who is working tirelessly to equally support all parties related to your sale, who has (and continues to) extended their efforts to also supporting you too - we are keen to see that this happy ending for all, happens soon. Following clarification of the previous boundary border dispute, we look forward to the news of your exchange and completion! Kind regards Danielle
5/5
GoogleVery helpful, friendly and understanding. Each step of the process made easy to understand.
5/5
TrustpilotAmazing, professional and caring. ATeam.
Kayleigh our representative is amazing, a good ambassador for the company. Explains everything simply and efficiently . I would highly recommend Homewise because of Kayleigh.
5/5
TrustpilotHomewise staff helpful and informative
Homewise staff helpful and informative. The process was explained clearly and all queries answered.
5/5
GoogleVery helpful and I never felt awkward about the situation forced on us by the horrendous interest rate on our mortgage over the past year
5/5
TrustpilotHelpful Homewise
I have been dealing with Homewise for 2 years and have been impressed with their constant support and guidance throughout difficult times. Chris Applegate has always been in touch telling me what Homewise can do to help me.
4/5
GoogleEverything was good and efficient.
1/5
GoogleAwful for first time buyers, lots of homes being provided by this company in my area, but the listings I've seen state 'Over 60s only under Homewise's lifetime lease plan'.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Homewise hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Worthing.
