Homewise Worthing reviews

★★★★★ 1/5

Trustpilot

Homewise Nightmare

If I could give zero I would. Selling my home was a nightmare because the buyer used HomeWise to help with funding. Their relaxed attitude is a problem and they are not transparent in communication. They were so slow they lost my purchaser two first-time buyers HomeWise then suggested a we buy any home company. This group wanted the buyer to drop their price by £25,000 pounds. They also asked me to cut my price by £19,000 pounds to make the figures work. I refused and the deal collapsed. I wasted nine months. I will not accept any buyer using HomeWise when I relist my house. They are hopeless you have been warned. To Homewise try talking to your employee Hannah she dealt with the purchase your end. My estate agent was Miller Countrywide. Im sorry multiple buyers and sellers what are you talking about. There was my buyer who was using yourselves to help fund and you lost them two first time buyers due to your slow processes. I had a vacant property to move into everyone was waiting on you lot. Multiple buyers really. You couldn't get a smaller chain. Face the truth you are slow and hopeless. Your customer hasn't chosen another property they have come off the market as the experience was so traumatic for them. Your just making up stuff. And I spoke with other estate agents in my area and they all said anything to do with Homewise will end badly. And it did. At least my solicitors have some LFE and will advise their clients of this experience if they are unfortunate to be involved with you comedians.

Keith · 29 July 2026

★★★★★ 5/5

Trustpilot

What a fantastic team

What a fantastic team, right from the first telephone call, we were put at ease,the information was so professional, we had so many questions for Homewise, each question was answered and explained in a positve way, the stress was taken away, this is a major decision for us, the team filled us with such confidence we cannot thank them enough,such a caring team, our advisior was Becci Pearce , she was fabulous, so kind and polite, a absolute superstar, Becci is a credit to Homewise, Our new Accounts Manager Rhonda is absolutely Brilliant, I cannot praise them enough.

Nicola · 30 September 2026

★★★★★ 5/5

Trustpilot

Excellent support

We wanted to move closer to our son and daughter-in-law, we have lived in the same house for 41 years and at 74 and 82 this was a huge decision to make. Houses are more expensive in the area they live and with our savings depleted we wanted to see how we could achieve this and raise some equity. Having researched Homewise and the benefits of a lifetime mortgage we discussed with our son and agreed this could be an option to explore. Firstly we visited Homewise offices in Worthing and met with Sam Stevens the Customer Account Manager. From the outset he made us feel at ease and clearly explained explained how Homewise could help us achieve our house move. From thereon Sam has been so supportive and been available at the end of the phone when needed. Despite asking so many questions and wanting reassurance on different aspects he made the process seamless. With our current house sold and the offer on the new house accepted. We are now progressing to the next stage with confidence that Sam and his team will be there supporting us until we move in.

Joanna · 28 July 2026

★★★★★ 5/5

Trustpilot

Peace of mind

When you reach your mature years and you are on your own, house buying is a scary minefield. However, it has been a revelation and positive experience purchasing my next property with Homewise. Everything is explained with knowledge and patience by the staff member who is assigned to your case. The financial side of the transaction is a transparent exercise and all the options are made clear from the outset. If anyone finds themselves in a similar situation, I strongly recommend that you contact the company to explore your options. It would be a good use of your time! Helen

Helen · 22 July 2026

★★★★★ 5/5

Trustpilot

From the first time I spoke to Sean it…

From the first time I spoke to Sean it has been brilliant to helping find a property and setting up our plan. Sam and Rhonda have been so nice, everyone so helpful and nothing too much trouble . We now have sold our house and the process has got underway with a property through Home for life .. They have all made it such and easy process. We cant thank them enough. Highly recommended

Marilyn · 3 August 2026

★★★★★ 5/5

Trustpilot

Friendly voice at end of phone

Friendly voice at end of phone. Introduction was professional with all persons that I spoke with. It was made easy to understand the process of buying a property with Homewise. Questions were answered in a easy and patient manner. I was impressed with everyone that I spoke with, especially, Sam Stevens. He took time to explain how Homewise would work for my individual needs. I would definitely recommend Homewise . Many thanks Ann Reeve

Ann · 24 July 2026

★★★★★ 5/5

Trustpilot

I would recommend Homewise to anyone…

I would recommend Homewise to anyone buying property (aged 60 & over) Rhonda and Simi went above and beyond in helping me find and secure my first ever home for life. They made it stress free all I had to was view the properties I liked, and they did the rest for me. I will be forever grateful for their help and homewise. Thank you.

JustAnswer · 8 June 2026

★★★★★ 2/5

Trustpilot

"Hom-NOTSO- Wise"

I initially got in touch with "Homewise" on behalf of my mother. Her being a widow and 69, shes needing to downgrade the size of the house as its to much to manage allone. I did some research as usual on Trustpilot and Feefo just to diversify my sources of info. However I trust and use Trust Pilot more. What concerned me was instead of mentioning more about the process adn the fact they are almost similar to a compare the market firm who sell on your data, the website has heavy sections teaching you how to leave google reviews and trust pilot reviews. I now understadn why their rating is so high yet the services are slightly ambiguos. Spoke to lovely sales agent on phone, but again. I find it hard withso much misformation nowadays. They get 2 stars from em as i dont think anyone over 60 would research as much as i have, so in my eyes misleading, and profit motivated more than actaully aiding people like Mummy. Thanks again Trust pilot for keeping your reviews pure! Sorry Homewise, but its Wise for me to use another company :(

Dane · 1 June 2026

★★★★★ 5/5

Trustpilot

Honest and professional!

I can’t recommend this brilliant company highly enough, big shout out to Sam in particular for all of his help and understanding and a great big thank you for the excellent service from all of Homewise. This company genuinely cares about your situation and goes the extra mile for it’s clients.

Andy · 5 August 2026

★★★★★ 5/5

Trustpilot

If it's right for you, they're brilliant

Everyone I spoke to was polite, clear, knowledgeable and helpful. Although I decided in the end it wasn't for me, I can't fault Homewise for their customer service, especially George Brodie. George was brilliant and very understanding of my circumstances. Everyone was easy to talk to and there were no surprises!

Mouserelli · 31 July 2026

★★★★★ 5/5

Trustpilot

Today I spoke to Mikki

Today I spoke to Mikki , she was very helpful and talked me through all the procedures of the home for life plan. She answered all my questions and listened to my concerns. Would recommend to any over 60’s looking for a new home and need help achieving their dreams

Raymond · 17 July 2026

★★★★★ 5/5

Google

Very good professional service from Rhonda and her team throughout as it was a bit difficult at the start as we are both Deaf and explained to them about Deaf Awareness and using BSL interpreters through zoom and made the communication between us and Rhonda and her team more effective! We are hoping before long get our home through Homewise as the process is going well so far! Fingers crosses! Can’t thank Rhonda enough from the bottom of our hearts! Andrew and Sonia

Andrew · 16 October 2024

★★★★★ 5/5

Trustpilot

Your agent Gary Moore is very well…

Your agent Gary Moore is very well informed and was both polite and courteous when dealing with my recent telephone enquiry.He confirmed to me that certain estate agents in my area(including 'Wards') are marketing "Homewise' properties erroneously insofar as them not meeting the minimum 'Homewise' lease requirement of 90 years duration.

Nicholas · 9 June 2026

★★★★★ 5/5

Trustpilot

Very informative support

Although I have not yet bought a property through Homewise, what I have done is to seek information about the process. Becci has been excellent - patiently answering many questions over lengthy phonecalls. It has made things really clear and if I find a property that fits the bill, I do think Homewise could be a really good option for me.

EMC · 18 March 2026

★★★★★ 5/5

Google

I recently had my eyelashes permed and coloured by Margy who did a really excellent job. I had never had this done before and was a bit apprehensive, but I needn’t have worried as she was very careful and took great care and didn’t rush anything. I was able to relax and enjoy the beauty treatment while chatting away with Margy. The results were certainly worth it. Thank you Margy. Margy’ s Beauty Therapy Kirkby Malzeard x

Patricia · 23 September 2024

★★★★★ 5/5

Trustpilot

Rhonda was very clear and helpful ,took…

Rhonda was very clear and helpful ,took notice and answered our questions .Very pleasant and reassuring and made us feel confident that she would be looking after our interests as we proceed .

George · 22 September 2026

★★★★★ 5/5

Google

Heatherlie House Hotel This was our third (annual) visit. We stayed three nights and from the warm welcome on our arrival until our departure we were again treated to a wonderful stay. Sonny is the perfect host and he, his family and his staff go out of their way to ensure that guests are happy and well catered for. Many thanks to them all. We are already looking forward to next year. John and Helen.

John · 23 September 2024

★★★★★ 5/5

Trustpilot

Everything was very clearly explained…

Everything was very clearly explained and what was discussed was emailed through promptly, so that we could read through. Keira is extremely friendly and helpful and made us feel that we could ask anything and that no question was a silly question. We are very impressed with homewise and will hopefully be able to proceed and relocate back to Kent.

Carol · 13 February 2026

★★★★★ 5/5

Google

Home wise are very helpful, and Rhonda has been very good, but reducing our home is not the problem as quoted from our PROPERTY AGENT. I know RHONDA is doing her best but I told her over and over again its the situation out there, we are very down at present and want to move especially as there are 2 bungalows we are interested in but every one is in the same boat just hope agent moving photos around might help. We so want tom move.

Sue · 1 May 2024

★★★★★ 5/5

Trustpilot

I didn't really know or understand how…

I didn't really know or understand how this company works until I spoke to Gemma who explained, in general, how it more or less does work. Too good to be true, it's a con, we're my first thoughts. After speaking with Gemma I am very interested to know more. Can't wait to speak to a accountant manager next week.

Dimitrios · 21 January 2026

★★★★★ 5/5

Trustpilot

Fantastic to work with, can't recommend Homewise enough

From start to finish I had an amazing experience with Homewise, Simi guides me through the process from start to end, regularly amd catching up with throughout the process, it was like speaking to a supportive friend and I valued her guidance throughout. Karlie then dealt with the sales progression very professionally and made sure that everything ran smoothly. Simi still had catch up calls with me so I felt incredibly comfortable during what can be a stressful time. Thank you to the team at Homewise, including Gemma who always answered my calls to the office, always being friendly and helpful I am now in my new home and extremely happy. Thank you to all of the team for making thgis an easy and seamless experience

Avril · 10 August 2026

★★★★★ 2/5

Trustpilot

One thing I would recommend make sure…

One thing I would recommend make sure you have picked your for ever home . Unless you’re wise enough to have a good percentage invested in the property . So you can move with out a massive loss of your money. I did not realise you had to pay not just your own legal fees which l would expect anyway, but you have pay all the investors legal fees as well. 🤷

Paula · 30 September 2026

★★★★★ 5/5

Trustpilot

Finding my happy place.

Both people I have deal with so far (Keira and George) have been extremely helpful and informative, quickly answering my questions and attentive to my needs. Early days in the home finding process but I don't feel pressured in pursuing what will be my final home. Being aged and escaping marital issues, I now feel I have a shot at happiness thanks to Homewise (just wish I'd heard of them a lot, lot sooner).

Chillidog · 13 August 2026

★★★★★ 5/5

Google

The people at Homewise put my mind at rest and answered all my questions -often had a friend with me whilst we both asked things ,we didn't quite understand -Highly reccomend this trustworthy company .Especial thanks to Charlotte -and Rhonda -professional but kind and caring -its meant so much to me .

Jo · 16 January 2026