Every review we hold for the Worsley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA Happy Landlord
Dealing with Mistoria for awhile now and they made the entire process of letting my property seamless. Their staff provided excellent advice on market rent/availability in my area, and what needed to be done to property to attract high-quality tenants and they updated me regularly throughout the search for suitable tenants. Within a very short time, they found me tenants who seem to be perfect for my property.
Sandra · 15 August 2024
Agent replied · 8 June 2026
Thank you, Sandra! We’re delighted we could make the letting process seamless and help you find the right tenants quickly. It’s great to hear our advice and updates were helpful along the way!
★★★★★ 5/5
TrustpilotWe had an excellent experience working with Dave Thompson, Mistoria Liverpool
We had an excellent experience working with Mistoria Liverpool estate agents from start to finish, specifically Dave Thompson. He was professional, knowledgeable, and genuinely committed to achieving the best outcome for us. Communication was always clear and timely, and he kept us informed at every stage of the process.
N · 3 March 2026
★★★★★ 5/5
GoogleVery friendly and helpful, highly recommend! Especially John Mackie.
Alexander · 28 December 2024
Agent replied · 10 December 2024
Hi Alexander, Thank you for your kind review!
★★★★★ 5/5
TrustpilotSteven Downing and his team were…
Steven Downing and his team were polite, professional, and communication was excellent. I really appreciate the service we received from Mistoria Estate Agents so far.
Ma · 3 April 2024
Agent replied · 24 December 2024
Hello :) thank you for your 5* review of Liverpool Pall Mall. Its always good to hear that our customer service was excellent. Thank you for taking the time to leave this review. Lisa
★★★★★ 5/5
TrustpilotStephen has been great since we first…
Stephen has been great since we first met and goes above and beyond to support
Mark · 10 July 2024
Agent replied · 8 June 2026
Thank you, Mark! We’re delighted Stephen could support you from the very start and go above and beyond. Your kind words mean a lot to the team!
★★★★★ 5/5
TrustpilotVery attentive
Sarah is always very attentive. I’m very happy with Mistoria and Sarah/Glory assistance.
Amanda · 9 August 2024
Agent replied · 8 June 2026
Thank you, Amanda! We’re delighted Sarah could provide attentive support and make your experience with Mistoria positive. Your feedback means a lot!
★★★★★ 5/5
TrustpilotTracey is an absolute superstar
Tracey is an absolute superstar. Responsive and conscientious. Has managed both the sales and rental sides for me super well.
Richard · 19 March 2024
Agent replied · 24 December 2024
Thank you Richard for your review. Tracey is indeed a superstar! I will pass this great review on to her. Lisa
★★★★★ 5/5
TrustpilotSteve was professional and very…
Steve was professional and very knowledgeable about the property I went to view.
Pam · 10 July 2024
Agent replied · 8 June 2026
Thank you, Pam! We’re pleased Steve could provide clear and prompt support throughout the viewing and negotiation process. Your feedback is greatly appreciated
★★★★★ 5/5
TrustpilotTrusted and reliable
The team at Mistoria are very experienced and professional. Sarah has a wealth of knowledge and is extremely efficient and a pleasure to deal with. From the moment we met her we knew our property was in safe hands. Lauren and all the staff in lettings have been friendly and accommodating. If you are looking for an estate agent you can trust, I highly recommend Mistoria!
Deesha · 4 March 2024
Agent replied · 24 December 2024
Thank you for your 5star feedback, we are happy that our Bolton branch met your expectations!
★★★★★ 5/5
TrustpilotThanks to Mistoria Estate Agents
Thanks to Mistoria Estate Agents, I found the perfect student accommodation that met all of my needs and exceeded my expectations. I couldn't be happier with my new home, and I am incredibly grateful for the outstanding service and support provided by the Mistoria team. If you're a student in search of quality housing options and exceptional service, look no further than Mistoria Estate Agents.
MrSamMcTaggart · 6 March 2024
Agent replied · 24 December 2024
Hi Sam, thank you for your great feedback :)
★★★★★ 5/5
TrustpilotRecently brought a house from this…
Recently brought a house from this estate agent, branch manager stephan downing one of the best in the field being quick, efficient, elite customer service and more, thank you for your service.
Ismail · 30 May 2025
Agent replied · 26 December 2025
Thank you so much for your kind words, Ismail! Stephan will be thrilled to hear your feedback. We’re delighted we could make your home-buying experience smooth and efficient. Wishing you all the best in your new home
★★★★★ 5/5
TrustpilotI have been a client of the Mistoria…
I have been a client of the Mistoria Group for about 6 years. During this time they have managed a number of rental properties for me. While many company's enthusiasm wanes with time, this has not been the case with Mistoria. They continue to invest in their people and systems and have proved their worth time and again.
Mr · 18 March 2024
Agent replied · 24 December 2024
Thank you Mr Sheahan for your review of Mistoria Group, we endeavour to ensure all of our customers have the absolute best customer journey. Thank you for re-affirming this. Lisa
★★★★★ 5/5
TrustpilotStephen and Sarah are the best team I…
Stephen and Sarah are the best team I have ever had to deal with. Extremely knowledgeable, professional, they know the market very well and, as a landlord I trust them to manage property on my behalf and also use them for future buys. Highly recommend them and Mistoria agency.
Anamaria · 4 August 2024
Agent replied · 8 June 2026
Thank you, Anamaria! It’s fantastic to hear that Stephen and Sarah could provide professional, knowledgeable support. We’re thrilled to have earned your trust as a landlord and look forward to working with you again!
★★★★★ 5/5
TrustpilotI recently sold one of my properties…
I recently sold one of my properties through Mistoria, I found the staff to be fully aware of any updates in relation to the proceedings from the early stages leading up the completion. It has been a very prompt efficient service and great experience, an absolute pleasure to deal with.
Paul · 24 May 2024
Agent replied · 24 December 2024
Hi Paul, thanks for taking the time to leave a great review for Mistoria Bolton! We really do appreciate you taking the time. I will ensure that this is shown to the team
★★★★★ 1/5
TrustpilotAs the Father and Guarantor of my…
As the Father and Guarantor of my Student daughter. I
Chris · 18 August 2025
Agent replied · 26 December 2025
Thank you for taking the time to share your feedback. We are sorry to hear about your concerns and take matters such as these very seriously.
We would like to reassure you that all of our properties are required to meet legal safety and compliance standards. We will now be reviewing the details of this case internally to fully investigate the points you have raised.
If you could kindly contact us directly at info@student-haus.com with your daughter’s tenancy details, we will ensure this matter is looked into as a priority and provide you with a full update.
Our aim is always to provide safe and compliant accommodation, alongside a professional service to both our tenants and guarantors. We regret that you feel this has not been your experience and appreciate the opportunity to investigate and resolve matters.
★★★★★ 1/5
TrustpilotAppalling Maintenance Service & Zero Accountability After 5 Years of Loyalty - Mistoria Little Lever
I’ve rented a property through Mistoria (Little Lever Branch) for over 5 years, but the past 4/5 months have been beyond frustrating. I first raised multiple serious maintenance issues back in February, it's now June, nearly July, and not a single one has been resolved.
Aron · 20 June 2025
★★★★★ 5/5
TrustpilotMistoria estate agents are great help…
Mistoria estate agents are great help always recommend to others. Dewi guided us all the the through purchase as we where first time buyers. Absolutely greatfull for the the support and guidance.
Sobia · 29 July 2024
Agent replied · 8 June 2026
Thank you, Sobia! We’re thrilled Dewi could guide you through your first-time buying experience and provide the support you needed. Your kind words are greatly appreciated
★★★★★ 5/5
GoogleI sold my property with Mistoria Estate Agents Worsley - John the manager was really helpful during a difficult sale. He always kept me up to date during the selling process.
Christopher · 31 July 2024
Agent replied · 24 August 2024
Dear Chris - many think for your 5 star review and you were happy with the service offered
★★★★★ 5/5
GoogleThe team at the worsley branch have been amazing towards me to helping me move in to picking up the phone first time when ever I’ve had a problem and also had a fast response time to jobs, the property that they found me was perfect and everything I asked for can’t thank the team enough have recommended this company to multiple friends and family
Elysha · 28 March 2024
★★★★★ 5/5
TrustpilotBeautiful Home
I just rented my new home with Mistoria and the process was seamless and the house is truly beautiful. The agents went over and beyond to give me a stellar experience.
Roselyn · 6 March 2024
Agent replied · 24 December 2024
Thank you Roselyn for your review. We endeavour to ensure all of our tenants have the absolute best customer experience. I am glad to see this was 5* in your case. Lisa
★★★★★ 5/5
GoogleExcellent service received with the sale of our house, particularly from John Mackie who went above and beyond to push the sale over the line. Many thanks 🙏 …
Andy · 28 March 2024
Agent replied · 24 August 2024
Hi Andy,
Many thanks for your great review of Mistoria Worsley in particular John. I will ensure John is made aware. Be happy in your new home. Lisa
★★★★★ 5/5
TrustpilotVery proactive and reactive at…
Very proactive and reactive at responding, the team are very professional and provide excellent customer service. They were really quick at securing us with a tenant to occupy the property.
Chigozie · 6 March 2024
Agent replied · 24 December 2024
Thank you for your feedback, we are delighted that you are happy with the service you have received :)
★★★★★ 5/5
TrustpilotMy house was sold within a week and got…
My house was sold within a week and got me a fabulous price as previous estate agent undervalued my home
Donna · 17 June 2024
Agent replied · 8 June 2026
Thank you so much! We’re delighted your home sold so quickly and at a fantastic price. It’s wonderful to hear we could make a difference after your previous experience!
★★★★★ 5/5
TrustpilotExcellent team And work
Excellent team And work, I would highly recommend Mistoria!
Nóra · 15 July 2024
Agent replied · 8 June 2026
Thank you, Nóra! We’re delighted Sarah could turn things around and manage your property efficiently. It’s wonderful to hear everything is running smoothly now!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
