Trusted Agent profile · Worsley

Bridgfords Worsley reviews

2.6

★★★★★

556 reviews across 2 platforms

2 Bridgewater Road, Walkden, Worsley, M28 3JE

Bridgfords's office in Worsley, at 2 Bridgewater Road, is rated 2.6 out of 5 across 556 reviews on two platforms, including 112 Google reviews rated 4.6.

Google logo

4.6 / 5

112

Reviews on Google

This office

Trustpilot logo

444

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Worsley office, from every platform, shown as written. First names only.

5/5

Google

We chose Bridgfords as they handled the sale of our Sons house and we were impressed with the service he received. We definitely did the right thing. I dealt with Karen and Mike, each time i needed to ask questions or just catch up with the status of our sale they were responsive and gave answers/information as requested. They secured a buyer for our property pretty much straightaway. I wouldn't hesitate in recommending Bridgfords if you're thinking of selling!

Hayley · 18 June 2020

Agent replied · 17 June 2024

Thank you for your wonderful 5* review! It is great to read such positive comments and I will, of course, make sure your comments are passed onward to our local team. Best wishes, Scott

5/5

Trustpilot

Very happy with sale via Bridgfords Swinton

Very please with the service and result of selling my mother’s house via Bridgfords Swinton. Mike was knowledgeable and efficient. His sale price estimate was 20% higher than another local firm but he managed to achieve it. He also arranged to visit mum in her care home to complete the paperwork. Happy to recommend.

R · 24 March 2025

2/5

Trustpilot

Branch staff good, conveyancing beyond horrendous

Started the journey of selling my flat with Bridgfords well, great listing, quickly found a buyer, then Bridgfords conveyancing service took over and was incompetent at every turn. 6 months on from accepting an offer I’ve had to end the sale as my mental health couldn’t handle anymore of the misleading, lies and gaslighting from their conveyancers. Was so bad even the branch staff said they were embarrassed at how bad it was.

Andy · 16 January 2026

5/5

Google

23/07/18 - google wouldn’t let me write another separate review, Decided to upsize from my property I purchased off Bridgfords 2 years ago and the Mike, John, Karen and Suzanne are still as amazing as the last time I purchased a property from them, very helpful and would bend over backwards to help you, would still definitely recommend this team. 1/01/2016 - Recently purchased a property from this branch, Mike and Mel were excellent through out the process from start to finish, not sure of the names of the other staff but every time I popped in everyone was really friendly and talkative, appreciate everything they did for me and will 100% recommend them to anyone looking for a property in the area.

Chris · 19 June 2019

Agent replied · 17 June 2024

Hi Chris, thank you for both of your wonderful 5* reviews of the great service you received from our dedicated Bridgfords team in Walkden. We would look forward to helping you again in the future. Best wishes, Emma.

5/5

Google

I used Bridgfords for my last property sale in 2012 so, when deciding to sell my current home in November 2018, I didn’t hesitate to use their services again. John, Karen, Mike and the team supported and guided me throughout the process and successfully secured a very quick sale within 2 weeks of marketing the property. They did an amazing job and delivered a professional and effective service keeping me regularly updated. I would highly recommend the team to anyone seeking a trustworthy Estate Agent. Bridgfords - Thank you so much for a successful & seamless sale 😍

Bernie · 19 June 2019

Agent replied · 17 June 2024

Thank you Bernadette! Your kind comments and continued support is very much appreciated. Best wishes, Mark

1/5

Trustpilot

If I could put 0 I would

If I could put 0 I would. My cousin gave notice that he was giving up the flat due to family and health issues. Before he was able to remove his things (within a week) they have taken his belonging and given only some clothing back. They have stolen a family air loom watch (Rolex) , cash that was for Christmas, not given back any expensive trainers .. they have drip fed some things back since like the tvs and yet to receive the Xbox, they have photos of his stuff on their report which they haven’t given back. They are not to be trusted . They are proceeding to trade non ethically and illegally. Reports to police have been made. They prey on vulnerable people

Olivia · 10 November 2025

1/5

Google

Not happy with the service at all. Data leaks, no contact when requesting, no for sale put up, high prices and little service and very poor administration. I would not recommend and would suggest trying your local estate agents instead!

Adam · 16 January 2026

Agent replied · 16 April 2026

Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Mike, Karen and Suzanne made a potentially stressful process of selling my house much simpler. This was down to the dogged determination of Karen to chase things through, the expertise of Suzanne who was constantly juggling between my sale and my purchase of which she is still working on. Mike was the messenger and did a great job of communicating information between us all. An all round great professional team who I would recommend to anyone wishing to buy or sell a property.

Dave · 19 June 2018

Agent replied · 17 June 2024

Hello Dave, Thank you for this amazing 5* review for the whole team at Bridgfords in Manchester! It is fantastic to read that the whole process of you selling your property was straightforward and then your forward purchase was managed expertly! It is great to hear from our valued customers experiences. Best wishes, Maryjane.

5/5

Trustpilot

Holly & Nathanial @ Stockton Heath

I’m so grateful to Nathanial, Holly and Sam at Bridgfords Stockton Heath. They’ve helped me through two moves during one of the hardest times in my life, and their support has genuinely meant the world. They were kind, patient and completely on top of everything.

RL · 4 August 2026

5/5

Google

Recently completed on a property purchase, Hannah was fantastic throughout the full process. Always responsive and she was more than happy to help!

Matthew · 25 January 2025

Agent replied · 14 April 2025

Many thanks for your marvellous 5* review Matthew. Best wishes, Lucy, Customer Relations.

5/5

Google

Hannah was incredible with dealing with the sale of my property in Little Hulton. She provided me with information on several occasions even before my solicitor contacted me. The Bridgfords team made the sale as smooth and hassle free as possible. Thanks so much for your help and support. I would highly recommend

Andrew · 18 June 2023

Agent replied · 17 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I chose Bridgfords to sell and to purchase my new house, Mike, Karen and John were exceptional from start to finish on both the sale and the purchase side of things. Nothing was too much trouble for them, they always kept you up to date, and if you required information, they would find out, and reply back as quick as they could. I strongly recommend using Bridgfords, over a certain coloured building block.!!

Matt · 18 June 2020

Agent replied · 17 June 2024

Many thanks for taking the time to leave our dedicated team this fantastic 5* review. Best wishes, Scott

1/5

Trustpilot

I wrote an email to one of their sales…

I wrote an email to one of their sales colleagues about a viewing who wouldn't open the door to me. The sales colleague never responded back to my email. Plus they've not bothered to notife me about a property I was interested in but is now sold!

Rachel · 27 June 2026

1/5

Trustpilot

Bridgfords Gosforth

Bridgfords Gosforth - categorically the worst letting agents I have ever dealt with. They were very efficient at getting credit checks completed and the rent and deposit organised. After that though the service was appalllng. We picked up they keys a few days before we moved in and noticed a wash basin in the ensuite was smashed, and the premises was generally dirty (not mentioned on the inventory). Rang and advised - and said they could access the property to repair if necessary. It was not repaired when I moved in and I was advised this was because I needed to report through their portal. In the first week I had to report repairs - washing machine not plumbed in, broken toilet seats, kitchen cupboards so dilapidated the drawers fell out when opened, gas fire not working, thermostats missing/broken on radiators, ventilation fans not working plus the smashed basin. It took them 7 weeks to get some of the repairs done, the remainder were outstanding when I left 6 months later. I chased and chased but just got told they aren't priority repairs (repairs on white goods are supposed to be prioritised). Once I handed my notice in they were super efficient at arranging viewings to get some other poor fool to pay £850 to live in a cold badly maintained property.Although I have seen a copy of the check out report which mentioned lots of issues, all of which predated my tenancy, I have never had confirmation that the Land Lord is happy ( They brow beat me into taking a zero deposit arrangement which was very expensive so I don't have a deposit to come back) All in all swift to take your money slow to respond to issues and communications demonstrate how little they care about their tenants. I cannot recommend highly enough that you avoid this business like the plague.

Sally · 5 August 2023

5/5

Google

Unbelievable service from start to finish, couldn’t have asked for better. John, Karen and Mike were brilliant all the way through and I have to give a special thanks to Karen who made what was initially a daunting experience so much easier to deal with, a credit to the branch without question. Not planning on moving again any time soon but if I did, it would definitely be with Bridgfords.

Jenn · 18 June 2020

Agent replied · 17 June 2024

Thank you for your wonderful 5* review and recommendation. I will, of course, make sure your kind words are passed on to our local team. Best wishes, Scott

1/5

Trustpilot

would not recommend this company to any…

would not recommend this company to any landlord. The fees are extremely high, with additional charges that are not always made clear from the outset. Communication is poor, and it is often very difficult to get hold of staff when you need support or answers.

Andrew · 24 June 2026

5/5

Trustpilot

A cheerful professional that brightens up your day...

I am the director of GLY UK Immigration Support Services Co. Ltd. which serves our HK clients in finding ideal homes here in the UK. Over the years of our operation, we learned to value true professionals in the estate agencies, who are, like Louise Coghlan of Bridgfords, very enthusiastic, responsive, and very patient to answer questions and resolve issues we encountered during the renting process. Louise is also one of the most cheerful estate agents I have ever met…so pleasant to talk to and to work with!.I am always pleased to recognize a true lettings professional who demonstrates knowledge, passion and commitment to her work. And me and my team are grateful for the support Louise has given us!Jonas FungDirectorGLY UK Immigration Support Services Ltd.

GLY · 12 July 2023

1/5

Google

If you’re considering renting through Bridgefords, be aware: if something goes wrong, especially if you have children or elderly people in the hous, you might find yourself in a hopeless situation with no urgency, no communication, and no …

Hiba · 16 November 2025

Agent replied · 16 April 2026

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

My and my partner recently bought our first home. We have been dealing with Hannah from bridgfords who was so helpful throughout the process. She always got back to us whenever we reached out and made sure we were up to date with everything in the meantime. Highly recommend, such good service from Hannah and the team x

Jenna · 18 June 2022

Agent replied · 17 June 2024

Thanks Jenna for the lovely 5* review! Best wishes, Graham - Customer Relations

5/5

Trustpilot

The Best Professionals in Property Management & Client Relations

I met the best professionals in Bridgfords since my entry into the UK. They followed every step with us and concluded the deal professionally.Lisa McNamara was exceptional and pragmatic, Lucy Dagless was following up in ensuring we made no mistakes as we progressed through the stages. We assured them of our utmost cooperation and will ensure we keep the asset in good shape and won't let them down for trusting us.Thank you Lisa. You are an asset to Bridgfords. Please accept our kindest regards.

Edward · 12 May 2023

5/5

Trustpilot

You're a star Ellie

Just wanted to mention the first Class service received by Ellie in the Tynemouth office. She is more than helpful every time I speak to her. I am a Landlady and despite the extremely expensive charges Bridgefords have for every aspect of Letting, it is Ellie who is polite, extremely efficient, always pleasant and a delight to deal with. Service like this needs to be recognised ...Ellie should run the office as nothing is ever too much trouble. I was visiting recently from London and Ellie was off, sadly. Other staff were on the phone and didn't even acknowledge I was there! so rude considering the money I pay them. I am in the Property business myself, so know how people expect to be treated. Well done Ellie, you are an asset to Tynemouth!

Pamela · 28 April 2023

5/5

Trustpilot

Lee Johnson from Countrywide…

We met Lee Johnson from Countrywide without any knowledge about house buying or what is needed to make it happen. He enabled us to create our credit profile as we had never had credit before and needed this to get a mortgage. He told us everything about getting the maximum we can afford from our salaries, making sure we had the best mortgage provider/rate and also ensuring that if anything bad was to happen, the house and our earnings would be covered and the house would be paid for! Lee I cannot thank you enough for enabling me and my wife go from renting to homeowners with peace of mind. Especially during a time of mortgage uncertainty (late 2022). Fantastic work! I highly recommend Lee to anyone who is either new to buying/selling or is seeking advice on what to do! THANK YOU! You have made our journey effortless.

BuckeyZS · 23 March 2023

5/5

Google

Hannah was great throughout the process. Answered emails and phone calls within a quick response time. She was very friendly yet always professional. Can’t fault them in our experience dealing with them.

Sarah · 14 April 2024

Agent replied · 17 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

1/5

Trustpilot

I had an appointment booked for today…

I had an appointment booked for today at 2.p.m with the view to put my house on the market so I would be in a position to make an offer on a viewing tomorrow. I received a call around 1.30 to inform me that the agent is running 30 minutes late, making the expected visit for 2.30. 3.15 came. I rang the agents to be told she's not attending. To rub salt in the wounds furthermore I was told she couldn't come to me because of traffic and she would make the visit after me late. Viewing cancelled as I had wasted my day off waiting round for nothing.

Lily · 17 July 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords Worsley

How many reviews does Bridgfords Worsley have?

Bridgfords's Worsley office has 556 reviews across two platforms: 112 on Google, 444 on Trustpilot (across the whole business).

What is Bridgfords Worsley's rating?

Bridgfords Worsley is rated 2.6 out of 5 across all 556 reviews, and 4.6 out of 5 on Google from 112 reviews.

Where is Bridgfords's Worsley office?

Bridgfords Worsley, 2 Bridgewater Road, Walkden, Worsley, M28 3JE.

The Trusted Agent

Is this your office? Claim your page.