Trusted Agent profile · Worle
★★★★★
249 reviews across 1 platform
181 High Street, Worle, BS22 6JS
Palmer Snell's office in Worle, at 181 High Street, is rated 4.8 out of 5 across 249 reviews on 1 platform, including 249 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of three awards Palmer Snell won in 2026.
The Trusted Agent 2026 results for Palmer Snell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Worle office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience right from the start with Palmer Snell, and especially Ella. She couldn't have been more helpful throughout the whole process and went above and beyond. Friendly, helpful and efficient, Ella and everyone I dealt with at Palmer Snell made everything easy and stress free.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI used Dan and Ella to let the flat where I previously lived. It was handled really well with good communication throughout and no fussing, all nice and straightforward. Outcome has been a good tenant, all going smoothly. I would certainly use them again in future
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleAdam Harrison has been amazing from start to end! He was very responsive and always did everything he could to help, very professional and made the process a really easier for myself and my partner who are first time buyers. Very pleased with the service received! Definitely recommendPositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your excellent recommendation and 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleAmazing experience with Daniel Richards in the letting team - provided so much advice and support and was extremely kind throughout. I will always return to Palmer Snell now as a result of his service and would recommend anyone to do the same who is looking to let their property. Thank you again Dan and sorry for the delay in writing this up! :)
Thank you for leaving us your superb 5* review Koren. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery helpful staff and kept us well informed with the selling of our property.
Thank you for your kind words! It was our pleasure to assist you and we're thrilled to hear that our team kept you informed during the selling process. We wish you all the best with the sale of your property! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleAs a landlord is Weston super mare I have been using PS for 21 years. I am delighted to say that yet again they seem to have found some great tenants. Many thanks to Ella who has been a pleasure to work with.PositiveProfessionalism
Thank you for your excellent 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleDaniel was professional and quick with his documentation. Thank you team.
Many thanks Kartik for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleEasy to deal with and a great friendly service. Organised our house letting very quickly and efficiently ... and Dan was always very helpful and quickly answered any questions we may have had, as this was our first time letting out a property.
Thank you for taking the time to share your experience and for your wonderful 5* review. Best wishes, Customer Relations.
5/5
GoogleThe Worle branch of Palmer Snell were just fantastic when selling my late mum’s property. The team were exceptional with their professionalism and efficiency in their dealings with me which made a difficult time more bearable, especially as I don’t live locally. I cannot thank them enough for their support and advice and would highly recommend them.
Thank you for your brilliant 5* review and thank you for your recommendation Christine. Best wishes, Lucy, Customer Relations.
5/5
GoogleKelly has been amazing. Thank you to palmer and snell.
Thank you for taking the time to leave us your 5* review Rezon! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleDan and team were a joy to deal with as a purchaser. The purchase was protracted but I always got a can-do attitude from them as well as courteous and reliable. I would certainly use them if I ever had to sell.
Thanks Stephen for this lovely 5* review! Best wishes, Graham - Customer Relations
1/5
GoogleThis company may be a good estate & lettings agency however, please do not them recommend solicitors from their umbrella company. They are totally sub standard, unprofessional and incapable of seeing house sales and purchases through to an acceptable timescale. Palmer Snell you should be ashamed to be recommending these solicitors just to enhance your commission.
Hi Selina, Thank you for sharing your feedback. We're sorry to hear about your experience with the recommended solicitors. Please contact us at review@countrywide.co.uk so we can address your concerns further. Best regards, Lucy, Customer Relations Team
5/5
GoogleWe had a very good experience using Palmer Snell . Dan was very friendly understanding and helpful in finding us tenants. He took time to find us the perfect tenants for our let. I would highly recommend anyone to use their services.
Thank you for your amazing 5* review and your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleCurrently renting a property with Palmer Snell - Dan Richards was friendly and very polite, professional and ready to answer any question. Extremely quick to respond to any queries, Dan made our viewing and renting experience very smooth and stress free. Would recommend to a friendPositiveResponsiveness, Professionalism
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from Luke and the team, despite losing one buyer they found another for me quickly and got my property sold efficiently.
5/5
GoogleDan and team were a joy to deal with as a purchaser. The purchase was protracted but I always got a can-do attitude from them as well as courteous and reliable. I would certainly use them if I ever had to sell.
Thanks Stephen for this lovely 5* review! Best wishes, Graham - Customer Relations
5/5
GoogleNow we are installed at our new home (clearly the most lovely house in Weston!) I just wanted to say thank you so much for all your efforts to make the sale/purchase happen. You were great and I would definitely recommend Palmer Snell to anyone I know who is moving. Cheers and best wishes.
Hi Liz, thanks for your great 5* review and congratulations on your new home. I'm delighted the team at Palmer Snell provided such a great service. Best wishes, Tracey.
5/5
GoogleElla has been finding me tenants for my property’s. She is very helpful and finds the tenants very quick. She keeps in contact so that you know what’s going on at all times. She also goes above and beyond.PositiveProfessionalism
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI had a really positive experience buying through Palmer Snell. From the first viewing, the team was friendly, professional, and well-informed about the property. They were quick to respond to emails and calls, and kept me updated …
5/5
GoogleMy experience with Mr Daniel was outstanding, communication and customer relationship was excellent. I would gladly recommend palmer snell letting company to anyone without delay. Kudos guys!!
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleBought my new home with the help of Georgina and Luke at Palmer Snell. They were both fantastic, supportive, professional, and made everything so easy. Highly recommend!
Thank you for your kind words! We are thrilled to hear that Georgina and Luke provided such fantastic support and professionalism during your home buying experience. Our team at Palmer Snell strives to make the process as easy as possible for our clients. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleIt was smooth and efficient working with Palmer Snell. They were always polite and always professional. I chose them over two other estate agents in the beginning because they were not pushy and did as I asked, which was to not park outside the house. I wish it had been as easy working with the solicitor! Every time I called Palmer Snell, even if I could not reach my contact, there was someone else there who was up to date on progress. Many thanks!
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
1/5
GoogleI was put in a block of other viewings assured that everyone will get a chance to view the property and then the landlord makes a decision.. Then I was called the day before the viewing asking if I could swap the day, unfortunately I couldn't, but the lady said it's fine keep your appointment... Only then to have my viewing cancelled the day before! And told that the landlord has gone with someone else. Thanks !
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleWe just bought our first house and Palmer Snell Worle were fantastic. The team were responsive and made things happen. Thank you so much!
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Palmer Snell, Worle won Gold; Palmer Snell, TAUNTON won Gold; Palmer Snell, Wells won Gold.
