Every review we hold for the Worksop office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookThe whole team at Burrell’s have been outstanding. We had a house sale that needed dealing with under difficult circumstances, and the team went above and beyond for my father and I. Paul deserves a special mention for his compassion and empathy, as well as his expertise and competence. Lindy and Danielle also deserve a special mention for their kindness shown, especially to my father, and their professionalism, fortitude and helpfulness throughout. I would not hesitate to recommend Burrell’s Estate agency and the team to anyone. Thank you so much
Elaine · 12 July 2020
Agent replied · 28 July 2023
Thanks for the lovely comments. We are so glad you trusted Burrells with your house sale. :) x
★★★★★ 5/5
GoogleAll members of the team were fantastic, speedy and attentive. They answered all queries quickly and were very helpful at every step of the process. First class service. Highly recommend.
Mark · 16 December 2025
★★★★★ 1/5
GoogleI would not trust a word that this branch tells you. We put an offer in on an empty house and i made it quite clear that we wanted the house no matter what. I was told and promised that if anyone showed any interest in the house that we would be the first to hear back. We then went on holiday for 2 weeks and half way through the holiday i get a phone call to be told that the house has been sold. Apparently because it was in the sellers best interest. What happened to PROMISE.
Paul · 29 August 2017
Agent replied · 27 August 2024
We are very sorry you feel this way, however, we felt we dealt with the situation appropriately. We did inform you before you saw it through online portals. As we explained a cash buyer viewed the property and offered straight away and we were obligated to inform the vendor. As you know you weren't in a position to proceed, the vendor made the decision and they accepted the offer at that point.
We completely understand you find this very frustrating, we did inform you at the earliest opportunity. If you still feel that you weren't treated fairly then please feel free to pop into the office and we can explain fully.
★★★★★ 5/5
GoogleEverything from start to finish was fantastic, Cant fault any of the team, all very helpful 5⭐️ highly recommend to anyone looking to sell or buy a new home
Matthew · 16 November 2025
★★★★★ 5/5
GoogleBurrells have been brilliant. On the ball with everything keeping us well Informed from start to finish. Alicia Twitty has handled our purchase and honestly we couldn't have asked for anyone better. Constantly keeping in touch and nothing is too much trouble. Would highly recommend
Louise · 3 March 2025
★★★★★ 5/5
GoogleI had an exceptional experience with Burrell's. From the initial communications about a house they were selling, through the valuation process of my property, and all the subsequent viewings and administration, their service was …
Caroline · 14 June 2025
★★★★★ 4/5
GoogleIt was a tough period to sell the property, it was taking a bit longer than expected but in the end, all was taken care of and Lindy was a great support throughout the complete process.PositiveProfessionalism, Value
Ruben · 28 August 2021
★★★★★ 5/5
GoogleCannot recommend Burrell's enough. From start to finish on both property sales, they have been amazing from the start.
Very informative, knowledgeable and professional.
Alan · 29 March 2024
Agent replied · 27 August 2024
Thanks for the kind words, its much appreciated
★★★★★ 5/5
GoogleWe sold and bought through Burrell’s and they were fantastic from start to finish. We would highly recommend them to anyone.
Lisa · 19 July 2025
★★★★★ 5/5
GoogleThe process was easy from start to finish. Staff were polite helpful and very friendly yet professional
Alicia Twitty oversaw the purchase and was just super efficient
Tracey · 14 April 2025
★★★★★ 5/5
GoogleThis is the second time I have used Burrells and both times I have been extremely impressed with their consistently high standard of customer service.
Danielle supported me whilst the sale was going through and was always on hand with cheerful reassurance, advice and practical assistance. I can't recommend them highly enough.
Kate · 30 March 2020
Agent replied · 27 August 2024
Thanks Kate 😊😊 …
★★★★★ 5/5
GoogleHighly recommend, Fantastic service from start to end.
Dilwer · 17 September 2025
★★★★★ 5/5
GoogleLovely Team who kept me informed at every stage of my sale. Always friendly and helpful with any queries. Would recommend them to anyone.
Kim · 17 March 2025
★★★★★ 5/5
GoogleBoth Alicia’s at the branch were fantastic and communicated throughout.
Really quick process. Will definitely use them when we come to sell this house.
Mel · 17 January 2025
★★★★★ 4/5
GoogleBurrells were great at communication and tried to help speed things up for us.PositiveProfessionalism
Stacey · 28 August 2022
★★★★★ 1/5
GoogleWon’t explain all the reasons as they could fill a small book. Avoid. Buyer beware.
Chris · 1 November 2023
Agent replied · 27 August 2024
Hi Chris, I'm really sorry you feel this way.
Unfortunately, the vendor wanted to remarket their property because your sale fell through.
But, I completely understand why you are disappointed with the decision.
We are sorry we were unable to complete the transaction, however we do have to follow the vendors instructions.
★★★★★ 5/5
GoogleBurrells were nothing short of exceptional and I would happily use them in the future!
Hardev · 28 August 2021
★★★★★ 5/5
FacebookAlways happy to help and chase things up to make the process as smooth as possible great customer service thanks Danielle �
Kelly · 17 July 2018
★★★★★ 5/5
GoogleLindy was attentive and supportive throughout.PositiveResponsiveness, Quality, Professionalism, Value
Sarah · 28 August 2021
★★★★★ 5/5
FacebookAlthough my property has only recently gone onto the market, I feel extremely reassured with the service I have received so far. Not only have they organised forthcoming viewings, but have kept me up-to-date with everything and completely in the loop.
I can't thank them enough for their help so far
Lisa · 1 February 2021
★★★★★ 5/5
GoogleAbsolutely fantastic service from the team at burrells yet again. Stopped at nothing to ensure that I had a smooth selling process and met my very tight deadline! They are fantastic and I recommend them to everyone I know!
Victoria · 28 August 2022
★★★★★ 5/5
GoogleA wonderful, professional people that help clients :) I recommend them with my husband with all my heart! :) We just bought our first house and we are very grateful for Your commitment, smile, optimism :) Thank You :)
Joanna · 30 March 2022
★★★★★ 5/5
GoogleWe sold and bought a house through Burrells. They have been friendly and helpful throughout the whole transaction, answering any questions that have arisen and leasing with the other agencies to keep us informed.
Luke · 28 August 2022
★★★★★ 5/5
GoogleVery friendly and really helpful. Will certainly be going back. Many thanks.
Darren · 28 August 2020
Agent replied · 27 August 2024
Thank you 😊 …
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