Trusted Agent profile · Worcestershire
★★★★★
308 reviews across 2 platforms
19 Oxford Street, Kidderminster, Worcestershire, DY10 1AU
Dixons's office in Worcestershire, at 19 Oxford Street, is rated 3.9 out of 5 across 308 reviews on two platforms, including 127 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Dixons won in 2026.
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Worcestershire office, from every platform, shown as written. First names only.
5/5
GoogleThe whole team were brilliant, Sally especially helped us through the process and over some rather large hurdles. Cannot recommend them highly enough. We would definitely use them again when we come to move.
Thank you Giverny for this wonderful 5* review of Dixons in Kidderminster. It is brilliant to read that you found Sally especially helpful and that you could not recommend this branch enough! Kind regards, Scott
5/5
GoogleGreat Team, very informative. Thanks to all at Dixons.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmazing people offering help and a very friendly service. They go out of their way to make sure the process is as smooth as possible. Can't recommend highly enough.
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
5/5
GoogleA big thank you to the friendly team at Dixon's Estate Agents kidderminster for their professionalism and support throughout the whole process of selling our house. Highly recommended
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna
1/5
TrustpilotPoor service.once sale is completed…
Poor service.once sale is completed staff become very unhelpful and rude.they also dishonest in their approach.ask me to pay deposit several months before the sale .many to get my deposit only after complaining.overall I had a very bad experience .they knew we were first time buyer at the time.
5/5
GoogleCouldnt fault the service i have recieved from dixons, they helped me every step of the way couldnt recommend them enough!! Very proffesional and helpful. 5 stars really isn’t enough!!
Kirsty, Thank you so much for leaving us such a great 5 star review!
5/5
TrustpilotExcellent service in difficult times
Ian Walker of Dixons has been excellent throughout quite a complex flat sale. Despite all the complications of COVID and the fact that at one point we had to withdraw the property from sale due to uncertainty about the owner's health, a good and realistic price was obtained. Ian steered us through the process and was very helpful
5/5
GoogleVery professional and supportive in sale of my property. Great advice, available when needed on phone or email, ensured sale was completed in good time and best possible way. 100% recommended.
Thank you Sarah for your fantastic 5 star review of the service you received from our dedicated Dixons team in Kidderminster. It is great to read that the team were professional and supportive and were always available when you needed them. Thanks also for the recommendation. Best wishes, Emma.
1/5
TrustpilotAwful experience
Instructed Dixons last year to sell my dad's house. Really hard to get hold of anyone, continually had to chase for updates, felt completely let down by them and their lack of customer service. Avoid!
1/5
TrustpilotNever recommend this company to anyone…
Never recommend this company to anyone .They took deposit before send me any documents charged me 160£ and later said to me your application is refused and deposits is nonrefundable..now going to take legal action against them ..don't go to this company if have less then 1 star I give them .
5/5
GoogleVery helpful and supportive to me as a first time buyer. Answered all my questions and enquiries and took all the stress out of buying.Thanks!
Thank you for your wonderful 5* review!
5/5
GoogleWe had the pleasure to work with Hayley who was extremely helpful throughout the whole process. All the staff are very polite and welcoming.
Thank you Marcus for your 5* review. Kind regards, Mark
5/5
Trustpilotfriendly and Professional staff .
I just viewed a property at Arran Road(B34 6DD),DIXON staff are professional and friendly.The house is in excellent location within a walking distance to my children school,very clean and quiet environment .(Stephen)
5/5
GoogleExcellent service, kept us informed even though Covid19 interrupted the process. Chased when required. Thoroughly recommended!PositiveResponsiveness, Professionalism
Thank you for your brilliant 5* review! Best wishes, Scott @ Customer Relations
1/5
TrustpilotRented a 1 bedroom in Edgbaston through…
Rented a 1 bedroom in Edgbaston through them and when moving they made up all sorts of charges just to take half my deposit including holes in the wall despite the fact that the flat came furnished with blinds and I never hung anything so didn’t make any holes.
1/5
TrustpilotThey work for the landlord!
The sided with the landlord all the way through. Only heard from them when they attempted to collect more fees from me- with or without valid reason; when I asked them to prompt the landlord to do his part of the maintenance, the stepped back and became evasive. Disgraceful!
1/5
TrustpilotVile company!
Absolutely vile company. Don’t know what they are doing. Don’t both with writing a complaint as they do not look into them at all. Nothing but severe stress.
5/5
TrustpilotDarren & his team have a refreshing…
Darren & his team have a refreshing honest approach within this current market . In my experience I need honesty, professionalism & a friendly approach. They never fail to perform, what more can one ask from a trusted agent. Many thanks.
5/5
GoogleExcellent service from start to finish. Nothing was too much trouble for any of the staff. Would recommend. Many thanks
Thank you John for your wonderful 5* review of our dedicated and helpful team at Dixons, Kidderminster. Kind regards, Scott.
5/5
TrustpilotGood Service
I requested a valuation from Dixons Estate Agents and I am very satisfied by their service. Especially, I was served with Lisa who was very helpful and the information she provided was very valuable for me. I honestly advise her.
1/5
TrustpilotDo not use you will lose they house…
Do not use you will lose they house purchase if buying with a mortgage they are slow and sly. They will charge you 600 upfront and keep asking stupid questions and get personal. Bearwood branch b66
5/5
GoogleHighly recommended,very helpful and kind staff.Special thanks for Sally Hall to help us get our new home.
Thanks for your 5* review! It's great that Sally and the team at Dixons were of great help in the purchase of your new home. Hope you're settling in well. Best wishes, Tracey.
2/5
TrustpilotDisappointed with the tenancy service received at Dixon’s Yardley
After viewing the property the commitments were made but never fulfilled even after a month ,poor communication ,Without even looking at the inventory list house being handed over to Tenant (which showing multiple damages, not professionally cleaned kitchen and toilets) ,Ignorant and not professional at all.
5/5
TrustpilotThe agent has been affable and…
The agent has been affable and approachable, also very helpful in providing general guidance and advice. The service in general has been great!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dixons, Kidderminster won Trusted Agent; Dixons, Redditch won Platinum; Dixons, Willenhall won Gold; Dixons, Wolverhampton won Gold; Dixons, Solihull won Trusted Agent; Dixons, Oldbury won Trusted Agent.
