Trusted Agent profile · Worcester
★★★★★
135 reviews across 2 platforms
30 College Street, Worcester, WR1 2LS, WR1 2LS
Philip Laney & Jolly's office in Worcester, at 30 College Street, is rated 4.9 out of 5 across 135 reviews on two platforms, including 134 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Philip Laney & Jolly hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Worcester.
Every review we hold for the Worcester office, from every platform, shown as written. First names only.
5/5
GoogleAn absolute pleasure to be dealing with this estate agent! Mel and her husband were always helpful and accommodating of requests. They made things work really smoothly. I was really impressed by their professionalism, honesty and excellent relationships with clients! I would strongly recommend!
It has been our pleasure to assist with your purchase and we all wish you every happiness in your new home.
5/5
GoogleSimply delighted. It was an absolute joy to deal with the team at PLJ - the communication was first class throughout and I couldn't fault any part of the process. I wouldn't hesitate in using them again or recommending to others. Thank you
Oliver thank you so much for taking the time to send such a positive review and it means so much to the team here. We really do appreciate your comments and thank you also for choosing PLJ Worcester
5/5
GoogleWe had great service from the start of the selling our property until completion. We lived 70 miles away and they made it very easy for us . Excellent experience
Thank you so much for choosing the services of Philip Laney & Jolly and we are delighted to receive your review. Many thanks from us all.
5/5
GoogleNever written a review before but these people are so good I just have to reccommend them. Very professional, got the right price, always on hand for buyer and seller and really nice people with great work ethic. Thank you.PositiveResponsiveness, Quality, Professionalism
We all thank you so much for your positive comments and for using the services of PLJ Worcester. We all hope to see you soon and please call in if you are passing.
5/5
GoogleMel, James and Jacob have been nothing short of exceptional managing our sale. From the start they have been professional, supportive and managed the process with ease. We would definitely recommend them to anyone selling or buying a house.
Thank you so much for taking the time to send such valuable feedback and we are delighted that we have been able to manage the sale of your beautiful home. We all wish you the very best with your onward plans and again thank you for using the services of PLJ Worcester.
5/5
GoogleSelling this property was always going to be a challenge, but PLJ approached it professionally and sympathetically, providing us with regular updates. I'm grateful for their help.
Thank you so much for taking the time to leave such a positive review and we are delighted that we have managed to conclude the sale.
5/5
GoogleI have been buying my first home and needed some guidance through the process. I found them really helpful and really quick to respond, to my questions. They updated me when needed and even got me in touch, with a mortgage adviser and solicitor. Would highly recommend them.PositiveResponsiveness, Quality, Professionalism
Thankyou so much for your kind comments and we are delighted that you have enjoyed the experience in using the services of PLJ Worcester and wish you all the happiness in your new home.
5/5
GoogleMel and James could not have helped me more. They have made this process easier and have supported me every step of the way. They responded quickly to all of my questions and have been absolutely brilliant. I would thoroughly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your positive review and it has been a pleasure selling your wonderful home. We all wish you every happiness in your new home.
2/5
GoogleI'm afraid just very average. Didn't feel like we got much in the way of advice, little acknowledgement of a slow market and very patchy feedback of what viewers thought. Felt rather neglected overall. A pity becasue the pictures of the house were very good and initial impressions were favourable too.
Hi Alyson we apologise that the service did not meet your expectations. The office has recently undergone new management. We would be more than happy to discuss further and feel free to contact me via email office@pljworcester.co.uk
5/5
GooglePLJ have been absolutely fantastic - I highly recommend using them if selling your property. Very professional, good communication. Thank you so much.
We all thank you for choosing the services of PLJ Worcester and are delighted to receive such a positive review.
5/5
GoogleMel and James have been very professional, friendly and responsive through the whole selling process. Kept me informed at all stages and chased people when required. I would strongly recommend PL&J to anyone wanting to sell their propertyPositiveResponsiveness, Quality, Professionalism, Value
Thank you John for your wonderful review and we are delighted that you have enjoyed the service from PLJ Worcester. Thank you also for choosing our services it has been our absolute pleasure.
5/5
GoogleWell what a hidden gem ! First time dealing with Philip lane & jolly Very knowledgeable, professional, and first really approachable, Jacob assisted us and was all of the above ! Would definitely recommend to family and friends !
Stephen we thank you for your wonderful comments it really does mean so much to us all. We look forward to assisting you with your purchase.
5/5
GoogleOutstanding service by Mel and James, cant recommend enough. I was kept informed of all stages of the sale, i really could not ask for more. Certainly one of the best estate agents i have ever used.PositiveResponsiveness, Professionalism
Thank you for you kind comments Ian and we are delighted we have managed to complete your sale.
5/5
GoogleSo pleased we went with PL&J, everyone was so friendly and kept you updated on any news and so willing to help in any way possible.
Thank you so much for taking the time to send such a positive review and we all wish you happiness in your new home.
5/5
GoogleFantastic Company to deal with, would definitely use them again.
We thank you for your kind comments and it has been our pleasure. We very much look forward to working with you again very soon.
5/5
GoogleHighly recommended. Great service and communication throughout the process.
We all thank you for kind comments and for choosing the services of Philip Laney & Jolly Worcester
5/5
GoogleVery professional and extremely helpful. Would definitely use PLJ again and recommend them. Mel and James always have time for you and listen to any problems and help to solve them.
It has been a pleasure working for you and we thank you for your kind comments. Mel & James
5/5
GoogleMel and James provide a service second to none in Worcester. They are professional, knowledgeable and efficient. I would definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your positive review and we both wish you a smooth transaction.
5/5
GoogleGreat professional and friendly service from James and Mel all the way through the process from start to finish. Would highly recommend 👌PositiveProfessionalism
Thank you very much Jeff for your wonderful comments. It has been our pleasure assisting you both with your sales.
5/5
GoogleVery accommodating, Allowed me to do 6 viewings and were always available to answer any questions. Friendly staff and always managed to go above and beyond.
Rob it was worth all the hard work and so pleased you managed to get your new home. Thank you for your positive review and wish you every happiness in your new property. James and Mel
5/5
GoogleFantastic patience. Mel looked after both parties and supported a tricky sale. Kept us up to date and informed as best she could. Well done!
Rob. Thank you for your kind words it has been a pleasure and we are so pleased we made it. Wishing you all the best Mel and James
5/5
GoogleBrilliant service from both Mell and James, from the initial viewing up until completion. Highly recommended and genuinely nice people!
Thank you so much for your kind comments its means so much. We wish you every happiness in your new home.
5/5
GoogleI would recommend this estate agents every time having found them very helpful and professional especialy Mel and James.PositiveResponsiveness, Quality, Professionalism, Value
We would like to thank you for choosing Philip Laney & Jolly Worcester and we are delighted to receive such a positive review. Many thanks to you both.
5/5
GoogleExcellent service and very responsive to any queries. Would definitely recommendPositiveResponsiveness, Quality, Professionalism
It has been our pleasure in finding you your ideal home and we look forward to handing you your keys to your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Philip Laney & Jolly hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Worcester.
