Philip Laney & Jolly Worcester reviews

★★★★★ 5/5

Google

All the staff at PLJ were extremely professional, helpful, and communicated all aspects of the process in a clear and timely manner. I would recommend them to all my contacts in Worcester. As a first time seller I was supported all through the process and was reassured. Well done and many thanks as always 😊😊😊

Simon · 11 October 2023

★★★★★ 5/5

Google

We recently chose PLJ to sell our house and I am so glad we did as they were nothing shorter than excellent! We are so pleased with the service we received from James and Mel. I cannot reccommend PLJ Worcester highly enough. A totally honest and professional service from the team from start to finish. Communication was superb which we found so valuable. Thank you for all your help guys!PositiveResponsiveness, Quality, Professionalism, Value

Georgia · 25 October 2021

★★★★★ 5/5

Google

Outstanding service, couldn't ask for more. Mel really went the extra mile to ensure the sale went through. Highly recommended.

Alan · 28 April 2025

★★★★★ 5/5

Google

Professional friendly staff, excellent efficient service - happy to go the extra mile. Made the whole process effortless. Special thanks to Tom. Would recommend without hesitation and certainly use their services in the future.

Pam · 26 October 2018

★★★★★ 5/5

Google

I bought a house that they were selling and they helped me so much, thank you Mel. I would definitely recommend them.

Yvonne · 25 October 2021

★★★★★ 5/5

Google

They were very attentive and supportive during the purchasing process. I would recommend their services!

Hector · 2 May 2025

★★★★★ 5/5

Google

Thanks very much to all the team at PLJ Worcester.. they were very efficient and professional and went the extra mile to bring the sale to completion

Paul · 11 October 2024

★★★★★ 5/5

Google

We cannot recommend PL&J (James and Mel) enough. They acted as the agent for our sale and purchase and were thoroughly professional and extremely friendly throughout, this made the whole process much easier. Excellent communication and proactive. Short notice Sunday viewings etc were no trouble to them. They even called in to say hi just after moving in to wish us well. Thank you both very much...Dylan & Nicky

Dylan · 25 October 2020

★★★★★ 5/5

Google

I was delighted by the efficiency and helpfulness of the staff at PLJ.

Ann · 10 April 2025

★★★★★ 5/5

Google

I found that James Wilson, MD of Philip Laney & Jolly (Worcester) was very knowledgeable regarding current market conditions and abreast of all sales in the area. He demonstrated total professionalism and I will most certainly be using his services again in the future.

Jeff · 11 October 2023

★★★★★ 5/5

Google

The service offered by Philip Laney & Jolly has been superb from start to finish. Their marketing, communications, and determination to get the job done was just what we wanted. I wholeheartedly recommend them to anyone wishing to sell a home.

Simon · 25 October 2023

★★★★★ 5/5

Google

I have been working with this excellent agent over the last 6 months and would not hesitate in recommending them to anyone.

Joe · 11 October 2024

★★★★★ 5/5

Google

Jacob, Mel and James have been absolutely fantastic in supporting me with the sale of my flat. I highly recommend their service.

Morgane · 11 October 2024

★★★★★ 5/5

Google

Absolutely brilliant. Mel, James and Jacob are a dream to work with and I cannot express my gratitude enough for all their hard work in buying our flat. Professional, responsive and so patient with my endless questions ... If you need a good estate agent - look no further. They are excellent! Thank you! SuePositiveResponsiveness, Quality, Professionalism

Sue · 25 October 2021

★★★★★ 5/5

Google

Living quite a distance from the Worcester area it was necessary to have a local Estate Agent who could be relied up on to manage the purchase and sale. The whole process has been dealt with in a professional, efficient and friendly manner. Excellent communications by Mel & the team have kept us informed throughout. Worthy of a 5 * rating.

Chris · 25 October 2020

★★★★★ 1/5

Google

Unfortunately can’t comment on anything further than the “viewings” stage as nobody contacted us back after requesting one. The house we wanted to view changed status to Sold STC a few days after our initial enquiry, we felt like it was very poor customer service to not have been contacted to let us know either way.NegativeResponsiveness

Tom · 25 October 2021

★★★★★ 5/5

Google

Very helpful and responsive

Vicky · 17 April 2025

★★★★★ 5/5

Google

Helped me find my lovely house then supported me through the purchase process brilliantly. Answered all queries speedily. PLJ were always there for me from the first viewing to handing over the keys. Thank you PLJ!

Dot · 11 October 2023

★★★★★ 5/5

Google

These guys are the best... from viewing the property to finding me a solicitor they've made the whole process painless... and they make a great cup of tea in the office for me! Lovely people. HIGHLY RECOMENDED (don't use another estate agent, they wont be as helpful)PositiveProfessionalism

Wayne · 25 October 2022

★★★★★ 5/5

Google

Its taken far to long to write this but we have been enjoying our new home so much. These guys are absolutely amazing and we're professional and knowledgeable about all aspects of the property and purchase from the beginning. So glad that we were able to buy through them and would completely recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Phil · 25 October 2020

★★★★★ 5/5

Google

James, Jacob and Mel did exactly what they said they would! Amidst the stress of selling, buying and moving house, their professional, practical and helpful approach was a reassuring constant. Thank you, and well done!

Jane · 11 October 2023

★★★★★ 5/5

Google

I’ve recently completed 2 transactions involving Phillip Laney and Jolly in Worcester. Mel and James offer a very professional service and remain heavily involved throughout the sale/purchase process and are always more than happy to help. I wouldn’t use anyone else in the Worcester area, will definately be using their services again!PositiveQuality, Professionalism

Ario · 25 October 2021

★★★★★ 5/5

Google

Great service from the entire team. They kept me well informed throughout the sales process and had a good understanding of house prices and demand in my area. I would recommend them highly.

Josh · 25 October 2023

★★★★★ 5/5

Google

A very professional service. Great communication throughout our sales process. Friendly and knowledgeable team.

Tom · 11 October 2024