Trusted Agent profile · Woodford Green
★★★★★
1,311 reviews across 2 platforms
461 High Road, Woodford Green, IG8 0XE
Portico's office in Woodford Green, at 461 High Road, is rated 4.2 out of 5 across 1,311 reviews on two platforms, including 182 Google reviews rated 4.4.
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Every review we hold for the Woodford Green office, from every platform, shown as written. First names only.
5/5
TrustpilotFiliberto has been amazing
Filiberto has been amazing. He has been able to work extremely professionally and I have been really impressed with his hard work to get the issue resolved in a timely manner. Thank you Filiberto, I really appreciate all your help and expertise.Abid Shakoor
1/5
TrustpilotTerrible experience
Terrible experience. Made our moving day horrible and the staff is clearly not trained properly .The rip off the landlords and they don`t care about you new home .Never again with them ! especially Flora the agent she was helping us she is terrible .
5/5
TrustpilotI would definitely recommend portico
I would definitely recommend portico. They were very understanding and helpful to my circumstances, unlike so many others I have dealt with in the past. Annie was especially good, so considerate and knowledgeable, she went above and beyond for me. Thank you so much!Hayley.
5/5
TrustpilotExcellent service from Alice Amaral
We were introduced to Alice Amaral and from that time onwards we can not fault her in how she has dealt with anything and everything that she has done for us. She is always very pleasant. Everything we have asked of her has been done extremely quickly and efficiently. If there are any problems she has sorted it out promptly.We highly recommend her.
5/5
TrustpilotI have been working with Charlene…
I have been working with Charlene Garcia from Portico renewal department in the last couple of months. It was a very helpful experience and managed to complete the renewal contract in a very short time.Thank you Charlene/Portico team for your proffesionalism and dedication.
1/5
TrustpilotWorst agency ever
Worst agency ever. First when we were about to make a contract they lied to me that landlord doesn’t want deposit and force to go with no deposit option. After 12 months I find out from the landlord itself that he wanted that deposit but the agent lied to him that I refused to go with deposit and no deposit option was my decision…. Avoid at any chanceBefore their name was outlook and I think they just changing their name in certain amount of time just to cover their disgusting service!!!
4/5
TrustpilotMia’s customer service was amazing
Mia was very friendly when dealing with me. She helped assist with my enquires in a good and helpful manner and I am happy to say that all questions I asked were answered clearly and I wasn’t left wondering about anything to do with my renewal
5/5
TrustpilotGreat Service, Great Team
The team have Portico have been great from start to finish, have made the process for a first time buyer a much smoother process then I could Imagine - Thank you to Alannah, Carmen and Daniel for their help throughout!
5/5
TrustpilotWoodford Office - Lettings
I have been using Portico to let out my flat after my previous tenant had to leave. The service provided by Filberto and Annie in the Woodford Office has been first class. Great communication throughout. I would happily recommended them to others.
5/5
TrustpilotFast and efficient
Zudi was great at patching up the old wall in the bathroom
4/5
TrustpilotPortico Leyton
Spencer and Bilal were great during the whole process. Professional, approachable and knowledgeable. Thank you.
5/5
TrustpilotBrilliant Service
Sean Hewitt and his team at Portico Walthamstow were brilliant in getting my house sold. I was kept up to date at every stage. The staff were all very professional and helpful. I would highly recommend the services of Portico.
5/5
TrustpilotHighly recommended, excellent service from day one.
Highly recommended. Portico have been great to work with from day one of the process of selling our house. They have been attentive to our questions and guided us through areas that we needed help with, everyone on the team went above and beyond to help with every step and we are so pleased that the sale has finally gone through, thanks to their help and professionalism. Thank you!
5/5
GoogleWe were so happy with the professionalism and the courtesy shown by Portico, Woodford Green. Chelsea Hersom is effective, efficient and courteous and she made the experience pleasant. Sean was also helpful and kept things moving at a good pace. Thank you Portico, we love our new home.
4/5
TrustpilotA very safe pair of hands
I have recently gone through the somewhat painful task of a check in and check out. Lara was extremely helpful and carried out this task with patience, diligence and good humour. Just what I needed!. I very much appreciate Lara’s efforts.
1/5
TrustpilotAnd the award for worst estate agent in London goes to...
Horrendous company. Beyond incompetent! I rented from Portico for 3 years in Leytonstone London. They were slow to react to issues with the property including our loss of heating for 4 days in winter and them failing to address the issue with any pace or urgency. Finally, expect to receive a huge deduction from your deposit when you leave the property. We were charged £550 for cleaning... considering the checkout report surmised the mess as "light dusting required", i think this excessive. I have gone through approx 12 estate agents in London over the years and i can honestly give the award for complete and utter incompetence and money grabbing to Portico.... never ever again.
5/5
GoogleSimona has been an amazing help at assisting and coordinating repairs on property, she has gone above and beyond in getting a good price and responding really quickly to all problems. Thank you!
1/5
TrustpilotJust another commission crazed…
Just another commission crazed organisation. Took all fees up front, stopped paying me then tried to charge me more fees that I had already paid.....accounts team not interested and just defending the deductions. Was told they have already taken the payment so nothing I could do...... Holly in the local office is the delightful exception and treated me like a valued client and apologised for the error.....sadly she is an outlier in Portico....once they have your commission they have no interest in you.
5/5
TrustpilotThank you Spyros
I generally do not much enjoy having to deal with estate agents but my experience of dealing with Spyros Miaris has been nothing but extremely positive. He has continually provided excellent customer service throughout three years of working with him.Thanks Spyros!
5/5
TrustpilotAmazing company
Amazing company , quick prompt professional and easy processs helped me so much over my new home , Magdalen is An amazing Lady very helpful with all my queries, can’t thank her enough great team work also . Thank you all
5/5
GoogleDavid Epsom and all at Portico Woodford were great in helping us sell our house, always professional and helpful and never had to chase them up once, kept us updated on details from viewings right up to completion an absolutely refreshing change to dealing with other agents.
5/5
TrustpilotFriendly and efficient service
Jake was really thorough from the first viewing until I moved into the property. He kept me updated regularly and followed up on my queries and questions as quickly as he could. He was refreshingly friendly and helpful throughout.
5/5
TrustpilotMy roommates and I are not the most…
My roommates and I are not the most organised however with the help of Portico and Jade Pope, the process of finding an apartment and dealing with paper work was incredibly smooth. Thank you Jade and Portico.
5/5
TrustpilotHighly recommend Salma
Salma was very helpful, friendly and professional, and helped make the letting process easier. Thank you Salma!
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