Every review we hold for the Wolverhampton office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWe saw an add on Tv last night as you…
We saw an add on Tv last night as you do, stating get a house valuation. I found their website and filled in all the relevant information (landline phone number, not used). what returned was utter rubbish, even down to two valuations when our house was sold in 2011 and 2014, only we have lived here since 1986? There are other far better online valuation websites out there and to be honest they are all "best guesses" and it eventually comes down to what a potential purchaser is prepared to pay
Mike · 6 January 2021
★★★★★ 1/5
TrustpilotJust seen advert from this mob
Just seen advert from this mob - garbage!
Rich · 8 October 2025
★★★★★ 1/5
GoogleI rented a property from 2013 to 2014. Not great I afraid, everything in the reviews about the arrogance of the staff is in my opinion was right. The property itself was a dump the roof was leaking and I had water running down my walls. When reported all the did was come and take pictures. My boiler kept packing up. The bedsite was that damp and moldy it caused health issues that ended up with me having to go into hospital with a bad skin infection.
Avoid this company at all costs. Can't believe they are still trading.
Mike · 17 June 2020
★★★★★ 5/5
Trustpilotdealt with our issues well
Colin dealt with our issues well
Dreamview · 3 September 2024
Agent replied · 25 October 2024
Hi Dreamview Estates, thanks so much for taking the time to leave a five star review, we really appreciate it! We're glad to hear you had a great experience with Colin, we'll be sure the share the feedback with him and the team. Thanks for your continued support.
★★★★★ 5/5
TrustpilotOn The Market App is 5 star
On The Market app is 5 star and completely met my needs when I went searching for property. I would 100% recommend it and am a very satisfied customer as the new updated site is so easy to use!
Jane · 13 January 2022
Agent replied · 15 June 2024
Wow thank you for giving us 5 stars, you have made our day. Our teams work extremely hard making sure our site delivers an outstanding service. They will be delighted that you have taken the time to feed back to us. Going forward if you have any ideas on how we can become even better please do not hesitate to let us know.
★★★★★ 1/5
TrustpilotThe search alerts useless
The search alerts for some reason, I seem to be able to run the others eg rightmove ok, is beyond hopeless, today i've received details on a 1.8m estate and a 85000 shared ownership....
Linda · 5 September 2022
Agent replied · 15 June 2024
Hi Linda, sorry to hear the alerts you're receiving aren't what you're looking for! Could you send us an email at support@onthemarket and the team will check what alerts you're signed up for and get you receiving the correct alerts. Have a lovely day!
★★★★★ 5/5
TrustpilotGREAT SERVICE
Very well organised and get back to your emails promptly. The onboarding process was quick and accurate not to mention the FREE reference service and also discounted CRM system they offer.GREAT JOB GUYS!
RENTOLOGY · 10 September 2022
Agent replied · 15 June 2024
Hi Rentology, thanks for taking the time to leave us a review - the team all really appreciate it! We're so glad to hear your feedback for the onboarding process was so positive and you're enjoying the benefits of your OnTheMarket membership. Please let us know if you have any ideas or suggestions for improvements, we'd love to hear more from you. Send the team an email at support@onthemarket.com. All the best
★★★★★ 1/5
GoogleDon't buy the good reviews. Aki the branch manager uses threat techniques and even brags how many properties he rents out when he challenges you which is a petty and childish thing to do when challenging your tenant, if you get on the wrong side of him for the right reasons. And that lady by the name Ashley who always sits at the office has no customer service skills. With her unprofessionalism, she could do well doing ppi calls harassing people actually. But guess what? They all really suit each other at the office, just pure unprofessionals and they'll go down one day for carrying on treating tenants like that. Karma comes around to anyone no matter how successful your business may be now and karma will come around for Aki too for his disrespect and arrogance towards tenants. I would give rentmenow 0 if I could for my experience last year.
Anonymous · 18 June 2019
★★★★★ 1/5
GoogleMy goddaughter was a tenant with Rent Me Now for a few years. And she had nothing but issues in the last year.
They rent to any old Tom, Dick and Harry - drug addicts, alcoholics etc who have serious issues! And of course when complained about RMN would do jack all.
Other tenants and their friends had to keep the scum away from my goddaughters otherwise she would have got herself into some serious mess. In the time the first lot of issues went on, RMN could have got an eviction order. But no, they think about the money.
Drug deals go on at the back of the properties, drug dealers dumping their cars around the back also only to have the police remove them toot sweet after a vehicle check.
One one occasion my GD had to call the police, one of the officers told her to move away because clearly she was not safe living where she was. This caused no end of hassle mentally and physically for her and the family. Even her support worker was lied too by RMN when she called on my GD's behalf to have her moved due to damp.
The property was cold, damp, insufficient heating, neighbors who yell at their phone in the early hours of the morning from 11pm til 4am, music playing loud from the upstairs neighbor ... And all my GD was told? Go and deal with the issues herself!
As a legal person myself I think this is disgusting behavior by so called 'professionals' (and I use that term very lightly!).
If you are on benefits expect the crappiest property ever. But if you work ... well expect the Ritz!
Malkia · 18 June 2019
★★★★★ 1/5
GoogleDO NOT!!!!!! DO NOT RENT FROM RENT ME NOW!!!!! the Wolverhampton branch manager AKI is absolutely disgusting!!!!! I was at home and had someone trying to use a key to get into my apartment, then banging on my door demanding to be let in. He advised he was given my keys to do repairs without my knowledge. I called rent me know and had AKI get an attitude saying he assumed I would not be home so he gave the key out, without my knowledge. no phonecall, no notice, no email nothing. he then was so rude on the phone and hung up on me twice!!!! Do not rent from this back alley letting agency. I have reported them and have sought out legal advice for endangerment
Ronnika · 18 June 2019
★★★★★ 5/5
TrustpilotColin is fantastic!
We have the privilege of dealing with Colin who is most helpful and informative about the products and keeps on continuous contact even after a service is taken! Awesome !
JOSEPH · 9 December 2022
Agent replied · 15 June 2024
Hi Joseph, thanks so much for your kind words. It's so great to hear your feedback on your experience as an agent member and we'll definitely pass this onto Colin! Thanks for your continued support, all the best.
★★★★★ 4/5
TrustpilotOnboarding Set up
It was very easy to go back onto OTM, everything was dealt with quickly and properties appeared live within a few days.
Quickmove · 9 August 2023
Agent replied · 15 June 2024
Hi Quickmove Estates, thanks for the review. It's great to hear the onboarding process was quick and easy. Welcome back to OnTheMarket and thanks for your support! All the best.
★★★★★ 5/5
TrustpilotAlways on the end of the phone IF I…
Always on the end of the phone IF I need them, which to be fair, isn't very often.
LPS&L · 10 November 2023
Agent replied · 15 June 2024
Hi there, thanks for the five star review. It's wonderful to hear that our team has been available whenever you've needed help, although it may not be very often. We're really proud to be able to offer prompt and accessible support for all our agents and housebuilder customers when it's needed. Thanks for your continued support.
★★★★★ 1/5
TrustpilotSearch filters don't work
Was searching for a new house and was initially impressed with the range of filters you could choose, to prevent seeing dross and unsuitable properties. I ONLY want detached, so selected this and ignored semi-detached, apartments and terraced properties. Guess what - shed load of semis and terraced properties came up. Don't have time to trawl through them to find what I actually filtered for, so closed the site and went back to Rightmove.
Susan · 1 January 2021
★★★★★ 1/5
GoogleA family member has been a tenant for a couple of years now and like all good things, they eventually go sour.
Disruptive behaviour from neighbours: Loud music to the point that the furniture vibrates, banging of cupboard doors and stamping around like a spoilt child, drug dealing outside of tenants front doors (family member caught dealing outside their own front door!), and arguments by raging alcoholic tenants and their dodgy looking mates ... police won't do anything unless there is solid proof, and these landlords don't give a monkeys. Sad case is, my family member is taking it upon themselves to sort it out, when the landlords should be doing it! And I worry each day for the safety and health of my family member as they are not the type to back down easily.
Given up telling anyone about repairs as they don't get noted down and "forgotten" about. So my family member gets it sorted themselves. And keeping the receipt for each job.
Rent wise is not cheap for what they have either.
Not all has been bad, but it's gradually gotten worse.
Ana · 18 June 2018
★★★★★ 5/5
GoogleI have enjoyed the use of my flat and greatly appreciate you taking me on in my desperate need for a place to stay.
Absolutely helpful in every way. Giving good financial management advice on keeping on top of all payments and showing restraint when I was in wanting.. Fairly adjusting to keep me under a roof as long as I tried as hard as RENT ME NOW did to keep me housed they were understanding..
Thank you Rent Me Now for trusting me with such a nice and quiet place I was able to call home..
Jammin · 18 June 2018
★★★★★ 5/5
GoogleI have enjoyed the use of my flat and greatly appreciate you taking me on in my desperate need for a place to stay.
Absolutely helpful in every way. Giving good financial management advice on keeping on top of all payments and showing restraint when I was in wanting.. Fairly adjusting to keep me under a roof as long as I tried as hard as RENT ME NOW did to keep me housed they were understanding..
Thank you Rent Me Now for trusting me with such a nice and quiet place I was able to call home..
Jammin · 10 December 2017
★★★★★ 5/5
TrustpilotMy business is based on buying and…
My business is based on buying and selling homes. Other search engines are far too complicated and are filled with outdated homes. I need simplicity when searching for homes, and this service was perfect for me.
Ollie · 17 December 2021
Agent replied · 15 June 2024
Hi Ollie, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to seeing you again soon.
★★★★★ 5/5
TrustpilotI like on the market because,it's easy…
I like on the market because,it's easy to find what I'm looking for and there's good details on the property,it's one of my go to site's for what I'm looking for.
Liz · 9 August 2022
Agent replied · 15 June 2024
Hi Liz, thanks so much for a 5 star review! It's great to hear how useful you're finding our site, so thanks for sharing. We hope you find your dream property soon! Any suggestions on how we can make your property search journey even better send them over to support@onthemarket.com, we'd love to hear from you. All the best
★★★★★ 4/5
TrustpilotGood communication and understanding of…
Good communication and understanding of our business needs
Sean · 3 May 2024
Agent replied · 15 June 2024
Hi Sean, we really appreciate you taking the time to leave your feedback. It's great to hear of your positive experience and that your account manager is listening to your needs. Please don't hesitate to get in contact if there's anything we can help with in future. All the best
★★★★★ 5/5
TrustpilotCompany is an agent for the agent.
Since we have been using On The Market we have been very happy with the leads that we have been receiving.
Michael · 5 July 2023
Agent replied · 15 June 2024
Hi Michael, thanks so much for a fantastic review! We're so pleased to hear your feedback and that you're happy with the service you're receiving. Please don't hesitate to reach out to the team at support@onthemarket.com if there's anything we can assist with. Thanks
★★★★★ 5/5
Trustpiloton the on the market
on the on the market. is good este agents because its on Zoopla seal well your move right move
Benjamin · 25 August 2023
Agent replied · 15 June 2024
Hi Benjamin, thanks so much for sharing your experience with us and leaving a five star review. All the best
★★★★★ 1/5
Googleabsolutely disgusted. a family member is renting a flat with rent me now and has had nothing but poor careless service. she, with her 2 year old child are forced to find alternative accommodation because despite numerous calls and inspections the property is not safe and extremely uncomfortable especially for an infant. the "24hr emergency service" is next to useless too as the properties electricity has completed cut out. it took forever for them to answer the phone and when they did they said nothing can be done until late Monday...2 days away..again forced to find alternative accommodation.
Bee · 18 June 2016
★★★★★ 1/5
GoogleMy sister has been renting a property through these so called estate agents for just over 4 years now.
Aki who deals with her property is let's say 'unprofessional' putting it politely.
My sister has had 2 children since living in the property and at each birth he has increased the rent based on her allowance for housing benefit no other reason, no way is the s@!t hole her and 5 kids have to live in is worth £650 a month!!
He's rude, arrogant and asks very personal questions regarding her finances, none of his business.
Urgent repairs are left anything up to a week or sometimes more, she was left for 3 days with no lights and all the downstairs plug sockets not working forcing her to take a kettle upstairs as she had a new born to make up feeds for, unable to cook either for her other children as it was dangerous in the dark.
The latest problem was water coming through the ceilings every time the toilet was flushed, the wall that the boiler is plugged into got soaked yet it wasn't safety checked either, just fitted a new toilet (after 2 days) and left it!!! my opinion is that the house isn't safe or habitable and the family needs to be rehoused as soon as possible.
Water had come through a light bulb then simply left to dry out without being safety checked as his cowboy builders aren't registered.
Yearly gas safety checks aren't carried out and her deposit hasn't gone into a government protection scheme, he now wants her out but won't give notice, advised her to " find another private let" no offer of her deposit back either, he thinks he doesn't have to pay it back!
He thinks she'll leave quietly, dead wrong, she'll report them to everyone before she leaves and hopefully someone will investigate this letting agency's procedures
Would never in a million years rent from this cowboy rip off company
Marysia · 18 June 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.