Every review we hold for the Wolverhampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe’ve had a really good experience with the North wood Wolverhampton during our tenancy. A big thank you to Dan, who was always helpful and quick to sort out any issues whenever they came up. He made the whole process much less stressful.
Also thanks to TJ for making the end of the contract smooth and straightforward, which we really appreciated. Overall, the team was friendly, professional, and easy to deal with, and we’d definitely recommend them.
Tahzeeb · 25 December 2025
★★★★★ 5/5
GoogleNorthwood team in Wolverhampton (trading as Millennium properties) is really very good and helpful.
Mahomed leads and the culture of helping attitude filters to the whole team, TJ in Lettings and Daniel in maintenance are really good people.
The attention to details when letting my property recently was amazing. Everything was listed and shared to mention the "good and not so good" attention by previous tenants.
If you need anything emails are responded quickly and phone calls attended promptly.
In summary as a landlord one could not ask for more!
Well done the team, keep it up!
BW
Satya Sharma
Satya · 17 May 2024
Agent replied · 31 December 2024
Hi Dr Sharma,
Thank you very much for your kind words.
We are pleased to know that you are satisfied with our services.
Kind regards,
The Team at Northwood Wolverhampton
★★★★★ 1/5
GoogleExtremely Disappointed with Millennium Letting Agency and Lack of Action from TJ
I have to say, Millennium Letting Agency has been incredibly disappointing, there’s no polite way to express it. Fortunately, I’m not relying on them to manage my own rental properties.
The situation I’m facing is deeply concerning, and it’s clear TJ is not treating it with the seriousness it deserves.
The fence separating my garden from the neighbouring property is in a severe state of disrepair. I doubt it will survive another winter. To make matters worse, the neighbours now have two dogs that are regularly left in the garden. There are significant gaps under the fence, and it wouldn’t take much for them to get through. The condition of the fence is deteriorating daily, and it has reached a point where we can no longer use our garden safely, especially with young children. This is simply unacceptable.
The responsibility for maintaining the fence lies with the landlord next door, not the tenants. Millennium is the managing agent and therefore has a duty to address this issue.
The tenants have reportedly raised the issue multiple times with Millennium, yet the agency denies this, something I find quite questionable. When I initially spoke to TJ on Thursday, May 1st, he expressed concern, particularly due to the risk posed to our children if the dogs entered our garden, and asked me to send photos so the matter could be addressed. That was nearly three weeks ago. Since then, I’ve had several follow-ups with TJ, but he’s continually offered excuses. More recently, he asked me to put everything in writing, as if this were a new issue. Why has it taken over two weeks to make that request?
We are dealing with dogs that are not suitable to be around children, and yet the potential danger this poses is being ignored. If something were to happen, the consequences could be serious, and TJ may ultimately bear responsibility. It’s incredibly disheartening that I’ve had to escalate this to a public review just to be taken seriously. Shame on you, TJ.
Alex · 21 May 2025
★★★★★ 5/5
GoogleHaving used this company for many years, we have always found their letting service to be exceptional. As a landlord they listen to what you are looking for in a tenant and put forward only candidates that match that criteria. They are easy to deal with and very professional. TJ there is absolutely first class and because of this, we wouldn't use anyone else in Wolverhampton to rent our properties.
The · 24 June 2024
Agent replied · 31 December 2024
Thank you very much for your kind words. We're extremely happy that you are pleased with our services.
★★★★★ 1/5
GoogleVery easy communication in the beginning when you're supposed to pay all fees. Later on landlady dealt with us, difficult person, always looked down on us. Never felt at home at the property.
They include 2 months viewings in advance of moving out, don't respect tenants privacy by scheduling 2 to 4 viewings a week! We had whole families coming in! There should be person limit, 4-5 people is too many.
Landlady refused references to me as I'm foreign but she gave it to my partner who is English. She had a nerve to have a go at me at my home when I complained that she's scheduling too many viewings and we can't enjoy our right to privacy.
Still didn't get all deposit back (since September)as she's not responding to queries. Property was left immaculate, except wear and tear which is normal.
I think landlords should be checked too, not only tenants!
Natalia · 1 January 2021
Agent replied · 31 December 2024
Hi Natalia, we have just read your review on our website and are sorry to hear you had a few issues at the end of your tenancy, as this appears to be a let only service your landlord had, the review does not seem to be directed at us and more towards your landlord, however, we would be more than happy to be of any assistance to you should you require it.
Millennium Properties.
★★★★★ 5/5
GoogleNorthwoods we're the agents for a property my wife and I bought recently.
Wouldn't hesitate to recommend them.
They were all really helpful and kept us informed during the whole process.
Special mention to Dan & TJ
Neil · 13 September 2025
★★★★★ 1/5
GoogleIf there was a NO STAR RATING that is what i would give. Mahomed’s attitude STINKS and makes you feel so small for asking for help. We had a problem at the property and he shouted for asking for help. I would DEFINITELY NOT recommend. STAY AWAY!!
Aqeel · 25 October 2025
Agent replied · 17 November 2025
Aqeel, you and your family were masquerading as the owners of the property to maintain an image with the neighbours, and then tried (unsuccessfully) withholding rent, that was the problem you wanted help with and obviously Mahomed wouldn't give you the time of day. We are glad you feel his attitude stinks and he made you feel small for asking to help with your deceitful actions. Why anyone would ask for help with this is beyond us. Anyone who knows Mahomed would gladly confirm that he always goes out of his way to help with genuine issues.
★★★★★ 1/5
GoogleI would avoid this very unprofessional company as they care little for customers and the approach to business demonstrates poor practice.They don’t answer emails or calls or viewings and then say the property is sold. Lazy and inconsiderate and thoroughly unpleasant experience with them so I would avoid doing any business with them at all costs to a shoddy, slapdash attitude and generally not to be trusted with house sales or lettings. Very poor and quality service is unheard of in their repertoire.
Alex · 7 September 2024
Agent replied · 31 December 2024
PC, we understand your frustration and disappointment at missing out on such a fantastic opportunity, but you were advised our client had received offers from BTL Landlords who have not even viewed the property (that's how reasonably it was priced) but apparently that's not "how you do things". We were unable to take your enquiry forward once the seller had accepted an offer. We did our job perfectly by getting our client a quick sale as instructed and at the asking price so your claims are completely baseless.
★★★★★ 5/5
GoogleWe rented through Northwood for six years and had a consistently positive experience. Communication was always excellent, and any maintenance issues were handled promptly, or, when delays were unavoidable, the team did everything they could to support us while waiting for landlord approval.
Dan has consistently gone above and beyond for us, and TJ has also been fantastic. We felt genuinely supported throughout our tenancy and even after it ended.
We wouldn’t hesitate to use Northwood again or to recommend them to anyone looking to rent or buy.
Ricardo · 28 August 2025
★★★★★ 5/5
GoogleHad a recent issue with my home that I rent through millenium properties and I have to say I was super impressed with the speed and efficiency in which it was dealt with. Pleasant, helpful staff that are easily reached by either phone or email. Thanks to Millenium and the landlord my issue was dealt with quickly and efficiently. 👍 …
Marina · 1 January 2022
Agent replied · 31 December 2024
Marina,
Thank you for your kind words.
We're happy that we were able to assist with sorting out your issue.
We're only a phone call (or email ) away if our assistance is required in the future.
Best Regards,
Millennium Properties Ltd
★★★★★ 5/5
GoogleManaged property I rented for many years.
Mainly dealt with Dan who was always kind, supportive, incredibly helpful and courteous.
Would highly recommend.
Jul · 8 August 2024
Agent replied · 31 December 2024
HI Jul, thank you very much for your kind words. We wish you the best for the future.
★★★★★ 5/5
GoogleMohamed and the team have looked after my rental property in Perton for the last couple of years. This has included tenants leaving and new ones being found swiftly. I have been very pleased with the way everything has been handled
Simon · 18 May 2023
Agent replied · 31 December 2024
Hi Simon,
Thank you very much for your kind words.
We are pleased to know that you are satisfied with our services.
Kind regards,
The Team at Northwood Wolverhampton
★★★★★ 1/5
GoogleDO NOT USE THESE ESTATE AGENTS. They are shockingly rude! They NEVER carry out repairs! And than try to extort you when it comes to the end.
0 customer service!
Aini · 25 October 2025
Agent replied · 17 November 2025
"Aini", we have a detailed log of all maintenance issues that were carried out, all in a timely manner. As one might expect, we are unable to assist with fabricated issues. We do not tolerate abusive behaviour and telling you so does not make us "shockingly rude". Please remember to be civil as your behaviour has always been unnecessarily aggressive.
★★★★★ 5/5
GoogleI had a great experience with this agency as a tenant. Any issues that came up were always resolved quickly and professionally. The team was consistently friendly, approachable, and genuinely helpful. Most importantly, they were trustworthy, which made my tenancy feel easy and stress-free. I’m really grateful for their support and would happily recommend them to others.
Ece · 5 December 2025
★★★★★ 1/5
GoogleThey are about as useful as a chocolate teapot. My husband and myself rented a property from Northwood while our own property was being renovated. During our stay the flat above had a leak which caused a short circuit in our kitchen. Northwood swiftly recognised the issue but that is where the service stopped. This happened in November 2024 and it is now March 2025 and we have been without a light, working fire alarm and Lino in the kitchen. There are stains all over the walls and carpet and a smell of damp we cannot get rid of. They fail to provide any updates and expect us the tenants to deal with the insurance company. They have completely ignored my many emails only replying days later with a pathetic response detailing that it is all down to the insurance company. That they have done their best, if this is their best I would hate to see them at their worst. They were very quick however to tell us not paying rent is not an option. Abysmal service and we will be glad to see the back of our apartment and Northwood. They offered no compensation, constantly passing the buck to the landlord or the insurance company. Apparently agents have no power which is utterly ridiculous and unacceptable. Would never recommend them to anyone.
Sunna · 15 March 2025
★★★★★ 5/5
GoogleSeamless letting process. I'd certainly continue doing business with Northwood Wolverhampton Ltd and I recommend them to you.
Zubaida · 17 May 2024
Agent replied · 31 December 2024
Hi Zubaida,
Thank you very much for your recommendation.
We are pleased to know that you are satisfied with our services.
Kind regards,
The Team at Northwood Wolverhampton
★★★★★ 5/5
GoogleReally great estate agents! They managed my house on behalf on my landlord for the 2 years I lived there and they were great! Really responsive and communicative whenever I had any issues or queries and were really helpful throughout my tenancy but especially at the moving out/end of tenancy! Would definitely recommend - thank you so much!
Kiah · 24 June 2024
Agent replied · 31 December 2024
Hi Kiah, thank you very much for your kind words and the recommendation.
★★★★★ 5/5
GoogleTJ from Northwood was very helpful throughout the process, keeping me informed and answering any questions, as well as being flexible with times and viewings as required. Very happy with the service I received.
Joe · 6 December 2024
Agent replied · 31 December 2024
Hi Joe,
Thank you very much for your review. We're glad that you are happy with our services.
★★★★★ 5/5
GoogleVery helpful throughout the process of purchasing my first home, TJ was always available and informative. I really appreciate the work you guys do. Thanks
Ilyas · 18 March 2025
Agent replied · 20 March 2025
Hi Ilyas,
Thank you so much for your kind words. We wish you all the best for the future and hope you have many happy years in your first home.
★★★★★ 1/5
GoogleAbsolutely shocking company AVOID, they have taken 800 pounds of my daughters deposit even though evidence was provided on the itinerary of the state of the property, 285 to redecorate, 280 cleaning and more totally unprofessional director thought it was acceptable to let a funeral procession leave the property when the landlady didn't even ask the tenant WRONG please use a reputable letting agent not theseNegativeResponsiveness, Quality, Professionalism, Value
Di · 1 January 2022
Agent replied · 31 December 2024
Hi Di,
Thank you for your review.
As you are already aware, your daughter’s deposit is held by the TDS and is currently undergoing adjudication. Millennium Properties have not taken her money and any funds that we receive from the TDS will be transferred to the Landlord.
We would only claim against a deposit on a Landlord’s instruction, which is then transferred to the Landlord in full. The Tenant can either agree with or dispute a claim, as you have done. Millennium Properties does not benefit in any way from a claim against a Tenant’s deposit.
As for the funeral procession, this is an extremely sensitive and delicate issue, suffice to say the Director or anyone at Millennium Properties were not involved in the proceedings or the arrangements. This matter is already being dealt with by the Director, who you have also been dealing with.
Once again, thank you for your review. It is only through reviews such as yours that we have an opportunity to improve.
Kind regards,
TJ (Lettings)
★★★★★ 5/5
GoogleThanks TJ for everything, this is the best agency I’ve had the pleasure of dealing with so far
Abu · 18 March 2025
Agent replied · 30 October 2025
Hi Abu,
Thank you for your review and your kind words. We're pleased to know you're happy with our services.
★★★★★ 5/5
GoogleAmazing support, I can always rely on them. Highly recommended, I would’ve given 10 if possible
Brent · 18 March 2025
Agent replied · 20 March 2025
Hi Brent,
Thank you very much for the 5 stars and recommendation!
★★★★★ 5/5
GoogleThe viewing and letting process was seamless and the team were informative and helpful throughout. I would certainly recommend Northwood for those looking to rent.
Timothy · 7 September 2024
Agent replied · 31 December 2024
Hi Tim, thank you very much for your review and your recommendation!
★★★★★ 5/5
GoogleProperty inspection carried out 21.8.24 TJ from Northwood. On time, very polite, respectful, professional everything to detail, very effective service. Thank you.
June · 7 September 2024
Agent replied · 31 December 2024
Hi June, thank you very much for your kind words. We aim to provide a service that all our clients are satisfied with and we are pleased to know that you are satisfied with our excellent services. We look forward to assisting you in the future.
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