Trusted Agent profile
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★★★★★
726 reviews across 2 platforms
18 Darlington Street, Wolverhampton, WV1 4HW
DB Roberts's Wolverhampton office at 18 Darlington Street is rated 4.7 out of 5 across 726 reviews on two platforms, including 446 Google reviews rated 4.8.
Tracing its history back, DB Roberts has connections with the town dating back to the 1960’s. Centrally situated in Darlington Street, our office offers a wide range of properties both within the town and the surrounding area.
Every review we hold for the Wolverhampton office, from every platform, shown as written. First names only.
5/5
GoogleI’ve worked with three estate agents this year and without a doubt, Bria has been the standout by far. From the very beginning she has been an absolute pleasure to deal with professional, approachable, and genuinely invested in making the …
Thank you, Ricardo, for this fantastic 5-star review! We are thrilled to hear that Bria has been the standout agent you've worked … More
5/5
GoogleKatie Dennant was the first person we dealt with when listing our house for sale, it has been Katie who has gotten us upto this point, of our house being live and ready for viewings (not forgetting the fab photographer Jack, who was …
Thank you, Carys. We’re so pleased to hear about your experience with Katie and the Wolverhampton team. It’s great to know her communication and support have helped make the process a positive one. We really appreciate your kind feedback and wish you all the best with your sale.
5/5
GoogleIt was my first time doing business with DBRoberts and all I can say is that they have done an absolute amazing job with looking after me ensuring me the best service they can provide. Sam is brilliant, his service is top tier and I highly …
Thank you Parteek for your fantastic review. We’re delighted to hear that your first experience with DB Roberts was such a positive one and that Sam provided excellent service throughout. Your recommendation means a lot and we’ll be sure to share your kind words with Sam and the Wolverhampton team.
5/5
GoogleThe whole team and Jay are very supportive, helpful and very kind. They all helped us with our purchase.Thank you Jay and the team. ❤️❤️
Thank you, Rita! It was our absolute pleasure to help with your purchase. Jay and the rest of the team will be so happy to hear your kind words!
2/5
TrustpilotDisappointed
We put our beautiful home on the market January 2025 with DBRoberts Wolverhampton sadly we made the wrong decision to entrust this shop to sell our property. From the very beginning the red flags were showing but because of a personal reason with Kate we decided to move forward….. big mistake. The communication was very poor regarding viewing and feedback on the viewings as most times we had to contact them. We decided to go into the shop to speak with Jay the office manager and she assured us she would talk to her team and we would have more contact. The radio silence we felt after this visit was so bad we got in touch with there head office. We spoke with Matt who was very understanding and positive about moving forward. Big mistake for us as things went down hill after that call. When we signed up with them we were assured that anyone viewing our home would be vetted 100% this never happened. After our call with Matt the viewings started again one after the other and until one women informed us she only put her application into the mortgage company that day and was going to be one of three sisters arranging a mortgage between them. I contacted the office and the response was they weren’t aware of that. Sam and Josh did the best that they could but I put everything on the manager Jay as she should have done more to work with us instead she decided to ignore us. In the end our house sold at a reduced price but after 8 months we just wanted to get out. My advice is to do your research, go with your gut and read the reviews. We had more support from Sabi the manager at Your Move in Perton that we did from the appalling service from the manager in Wolverhampton. We are still waiting on a call from her thanking us for using her shop to sell her home instead she got Sam to do this. How very unprofessional.
5/5
TrustpilotMust be classed as a top estate agents
Before contracting with DP Roberts, Wolverhampton, we had used a few estate agents; some were good, while others we found to be impolite. This was a letdown, as we felt they were not genuinely interested in our requests. Or we did not fit their clientele. However, DB Roberts fell into our laps; we had not approached them before, but I must say. From my initial phone call to selling my house and purchasing a new home, they showed willingness and compassion for our needs and wants. The staff and management were excellent, showing true form. The customer service was also wonderful, and they were always available if we ever needed advice. Josh, who dealt with our requests, was great, as was the whole team.
5/5
Trustpilotprompt and effective
Effective and informed day to day management with sound practical advice when issues arise. Response is always prompt and always helpful. Impressed with Bethany's attention to detail.
Thanks for the review Linda! It's great to hear you're happy with our Property Management and we'll be sure to pass your thanks to Bethany for her hard work.
5/5
GoogleBrilliant team at the Wolverhampton branch. Best estate agents I've dealt with. Many thanks
Thank you for your kind review. We're delighted to hear you had such a positive experience with our Wolverhampton team!
5/5
TrustpilotRental - when the tenancy isn't working
Like insurance, you only know how good a Letting Agent is when there is a problem with the tenancy. Have rented the same property via DB Roberts for nearly 20 years with few problems with changeovers, etc. Sadly the last tenant didn't fulfil the obligations of their agreement, including non-payment of rent. DB Roberts were extremely thorough with their paperwork and dealing with the tenant. They also arranged the flat clean-up and refurbishment, in a very short window, so that the property could be returned to the market within 10-days. As a private landlord, this took a huge amount of the stress away. Would suggest any landlords strongly consider take out the rent guarantee and insurance, as getting property returned is only getting more complex
Thank you for sharing your experience as a long term landlord with DB Roberts. We appreciate your trust in us over the past 20 years and look forward to continuing to support you with your rental property needs.
5/5
GoogleI have found dealing with DB Roberts Wolverhampton so easy . Everyone is professional and knowledgeable . When messages have been left , they have cone back to me as promised. I have been dealing with Bria who has been the constant …
Thank you for taking the time to leave us such a lovely review. We’re so pleased you’ve had a positive experience with our Wolverhampton branch. Bria will be delighted to know her support has made a difference and the whole team will really appreciate your feedback.
5/5
TrustpilotNicole is always friendly and polite
Nicole is always friendly and polite. She is able to organize contractors and tenancy agreements and remedy any issues arising as required. Sometimes we have had more serious issues with one property at which point Nicole consulted with a senior team member and proceeded to resolve the issue in a capable manner. This shows that Nicole is able to work effectively both as a team member and independently. She is further able to liaise with a diverse range of people in a pleasant manner.
Thank you for sharing your positive experience with Nicole! We'll be sure to pass along your kind words to Nicole and the team.
5/5
GoogleI can’t speak highly enough of Katie at D.B. Roberts! From start to finish, she made the whole process of marketing and selling my property so easy and stress-free. Katie was always professional, friendly, and incredibly knowledgeable. She …
Thank you, Anil. We’re delighted to hear about your experience with Katie and the Wolverhampton team. It’s wonderful to know her professionalism, communication and dedication made such a positive difference throughout your sale. We really appreciate your kind words and recommendation.
5/5
GoogleI’m extremely pleased with the service provided by DB Roberts.They conduct themselves with true professionalism, and the staff are always courteous and respectful especially Bria, She was patient, knowledgeable, and truly had our backs the whole way.It’s clear they’re genuinely committed to doing their best for you! Highly recommended
Thank you for your fantastic feedback Ayaz! We’re delighted to hear you had such a positive experience and that Bria’s support made a real difference for you.
5/5
GoogleDB Robert’s were absolutely fantastic, answered the phone every time I rang and kept me up to date every step of the way I didn’t have to chase because they were very organised and took me through the process of buying my house so fast ! I would highly recommend them to all my family and friends
Thank you so much for your wonderful review! We're delighted to hear you had such a positive experience and that our team kept you informed every step of the way. Your recommendation means a great deal to us, and we hope you enjoy your new home!
5/5
TrustpilotClaire is very knowledgeable about the…
Claire is very knowledgeable about the marker and offers information about that. She knows how to present a property and also knows who is the landlord and what they expect from future tenants. Great service.
5/5
GoogleExcellent from Bria and the team. Secured me a competitive property. Thank you so much🙂 …
Thank you for your wonderful review. We are so glad that the team could help you secure the property!
5/5
GoogleExcellent service. Extremely helpful and made the process easy and stress free. The staff at the agency are very polite and helpful. Would highly recommend DBRoberts Estate Agents . Very happy with the service provided to buy my house in Wolverhampton .
Thank you for such a wonderful review, we're thrilled to hear that our team made the process smooth and stress free for you. Wishing you all the best in this new chapter!
5/5
GoogleWe’d just like to express our sincere thanks to Sam for helping us with our house purchase. He was always quick to respond and kept us updated throughout the entire process. We truly appreciated his support and communication every step of the way.
Thank you Leanne. We’re really glad Sam was able to support you and keep you updated throughout the process. Wishing you all the best as you take the next steps with your new home!
5/5
Trustpilotfirst time landlord
As a first time landlord, I have found that the help from DB Roberts was very efficient and muchly appreciated. I have personally dealt with Nicole and Tia whom where more than happy to help with all my questions, via prompt replies delivered with great advice. The process from start to having new tenants in my home was very quick and thorough. Thank you again.
5/5
GoogleGreat experience with DB Roberts. Dealt with Sam, he has been very friendly, helpful and communication has been brilliant.
Hi Alexandre, thank you for the 5 stars! We’re so glad Sam’s communication and helpful approach made for a great experience. We will be sure to share your kind words with him!
5/5
GoogleDB Roberts have been extremely helpful in our process. Although it hasn't been the smoothest journey, they have always been there to answer any questions and provide updates where possible. They were super quick with responses and just a phone call away
Thank you for taking the time to leave such a thoughtful review. We’re really pleased that our team could be there to answer your questions and keep you updated throughout the process. We know not every journey is straightforward, so it’s great to hear that you found us responsive and easy to reach when you needed us. Thank you for choosing DB Roberts!
5/5
GoogleKatie was fantastic! She was kind, compassionate and genuinely personable with my elderly parent and myself. She handled everything professionally and efficiently, making the whole process feel smooth and stress-free. On top of that, her …
Thank you for sharing this! It’s so wonderful to hear how much of a difference Katie made and how she helped make everything clearer and easier for you. She really is a credit to the team and we’ll be sure to pass on your lovely feedback!
5/5
GoogleSam and Jay were really helpful throughout the process from start to finish.
Thank you for your review, we will be sure to share your kind words with Sam and Jay!
5/5
GoogleI recently used David Holland (D B Roberts)for a valuation on my property ,did a great job, very nice and helpful ,highly professional, arrived on time and provide a comprehensive market appraisal .i highly recommend them to anyone looking for a trustworthy estate agent
Thank you so much for your kind review! We’re delighted to hear that you were pleased with the valuation and the service you received from David. We really appreciate your recommendation!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
DB Roberts's Wolverhampton office has 726 reviews across two platforms: 446 on Google, 280 on Trustpilot (across the whole business).
DB Roberts Wolverhampton is rated 4.7 out of 5 across all 726 reviews, and 4.8 out of 5 on Google from 446 reviews.
DB Roberts Wolverhampton, 18 Darlington Street, Wolverhampton, WV1 4HW.
