Romans Wokingham reviews

★★★★★ 4/5

Trustpilot

Romans were helpful through the process…

Romans were helpful through the process of finding our new home. T’shya was very friendly and was quick to provide answers to our questions, even arranging a second viewing session for us. Their referencing process is rather slow

Fred · 5 October 2026

★★★★★ 5/5

Google

We can't praise Enola, our Romans Sales Consultant, enough. Always on hand, responsive, being a constant conduit with the various parties involved. It wasn’t the smoothest of journeys due to bespoke circumstances but Enola was ever dependable to help and guide us through every unexpected hurdle that presented itself. Thank you Enola.

Colin · 16 February 2026

★★★★★ 1/5

Trustpilot

Sending unrelated emails when I haven't contacted them

As far as I am aware, I have never used this agent and started receiving property alerts from them (as I am mid search to buy a house). Can only assume an affiliated company passed my data to them and they started sending me property emails that have zero relevance so what I am actually searching for (i.e I'm looking for a detached house and I am sent apartments in an area I am not considering).

Matthew · 2 December 2025

★★★★★ 5/5

Trustpilot

A great company with very efficient staff

A great company, with fantastic super efficient people who work to ensure buying a house as stressfree as possible.Special thanks to Ben who worked so hard to iron out all the problems we were having. Also thank you Jay who showed us around the property and dealt with our queries.Nice send off at the end, where Ben and another member of staff greeted us and gave us a gift.Would highly reccommend this Estate Agents.

Anne · 2 April 2024

★★★★★ 5/5

Google

Absolutely fantastic service from Hannah in the Romans new homes team. Outstanding communication throughout our entire purchase process. Hannah ensured the chain kept moving and all parties were on the same page. Supportive and patient on moving day when things were taking a while to move with funds. Nothing was too much trouble allowing us into the property pre purchase to measure up. Thanks so much Hannah we have appreciated everything you have done.

Charlotte · 11 July 2025

★★★★★ 5/5

Trustpilot

Very helpful

Khim is the man for anything you need in help for the properties 👍

Lets · 23 March 2026

★★★★★ 5/5

Trustpilot

Mark Porter was very informative

Mark Porter was very informative, efficient and professional at all times.

Stewart · 13 April 2026

★★★★★ 5/5

Google

I am writing to express my sincere appreciation for the exceptional service I received from Hannah Bartholomew of Romans during my recent home-buying experience. From our initial consultation, Hannah demonstrated the highest levels of professionalism and commitment. She was consistently approachable, readily available to address any questions, and maintained a professional and courteous manner throughout the entire process. I offer my highest recommendation to anyone seeking a dependable, professional, and supportive estate agent. Thank you, Hannah, for your outstanding service. Ketan

K · 12 October 2025

★★★★★ 5/5

Trustpilot

Romans have been an excellent rental…

Romans have been an excellent rental agency. Sophia Lopresti kept me informed at every stage of the change over.

Customer · 24 September 2026

★★★★★ 1/5

Trustpilot

The worst company to let from

The worst company to let from. We cleaned the house and left everything perfect and they charged us 200 to clean the house. What the hell is this. I hope you soon are out of business, useless service, rotten to the core, over there

I · 21 July 2026

★★★★★ 5/5

Google

We have recently purchased a property through Deanfield Homes and would like to thank the team (especially Shelly) for their help and support throughout the process. Shelly has been a delight to deal with - she is highly professional, positive and always goes the extra mile in answering any queries. She helped make our home buying experience as seamless as possible!

Laura · 12 October 2025

★★★★★ 5/5

Google

We have just completed on a new home with Antler and been assisted by Shelly on every step of the process. From our initial enquiry direct with Antler to Shelly and the wider team from Romans, we have been kept informed about the development and ably supported in all our enquiries, plus requests for minor changes to the build. Shelly always provided prompt responses to our numerous enquiries. As said by others, Shelly has a warm personality and was an absolute delight to liaise with.

Neal · 12 June 2026

★★★★★ 5/5

Trustpilot

Moving in Bracknell

I have recently rented a property in Bracknell which is managed by Romans. My heartfelt thanks to Donna-Marie Brant, Charlotte Travers, and Salome Correia and who have been incredibly proactive throughout the process. Donna-Marie Brant, the property manager displayed great professionalism and attention to deal with all my concerns to move in the new address. In addition, I am grateful for her quick response to all of my queries with prompt solutions. Charlotte Travers addressed all my queries with a great level of patience while viewing the apartment, as well as with post-viewing correspondences which was really nice. Salome Correia was very helpful during the documentation processing stage.

Atiqur · 3 August 2023

★★★★★ 5/5

Trustpilot

Great quality

This is a great company i have bought a lot of clothes over the years mainly dresses and Tunics Always very good quality fit always on point Never had a problem with anything would highly recommend

Patricia · 31 August 2026

★★★★★ 5/5

Google

Would recommend thoroughly. Enola was great from start to finish, and helped drive on the process to hit a timely completion date

Will · 12 August 2026

★★★★★ 5/5

Trustpilot

Very good service

Simon was excellent in communication & so helpful getting us the property we wanted.

Valerie · 9 February 2026

★★★★★ 5/5

Trustpilot

Great experience & staff in Caversham

Our contact Chloe from the Caversham office has been fantastic. Super helpful and always responds to emails quickly with all the info we need. The systems and technology Romans use has made the whole application & paperwork process really simple & seamless. When we did have a technical issue at one stage, Chloe went out of her way to resolve the issue as quickly as possible.

Carla · 16 April 2024

★★★★★ 5/5

Trustpilot

Purchase of a Property

On a Positive, Sarah Thomas has been absolutely amazing. She has gone above and beyond what should be in her normal remit. Amazing communication and a 5 star service from her.The negative - Was allocated a move manager that i only heard from once and then I understand he left. Didn't use Life Time Legal in the end

Mrs · 12 August 2024

★★★★★ 5/5

Trustpilot

Smooth and professional move process

I have recently rented a property through Romans (Swindon) and I couldn’t be more pleased with their service so far. Amanda (lettings department) was incredibly helpful and professional throughout the whole process, always ready to assist me in what was needed. Regarding documentation and finalising the renting process, I also dealt with Lorraine, move manager, who was also extremely professional and helpful. Highly recommended!

Carol · 25 April 2024

★★★★★ 5/5

Trustpilot

Top Notch Personal Service for Landlords

Romans have been our managing agent for a coach-house in Basingstoke for the last few years. Throughout this time our property manager Denise Hurn has been fantastic. She is really "on the ball". She is fair and reasonable and acts as a fantastic interface/interim between us and our tenants. There are other letting agents to chose from but we haven't even looked because we are so happy with the service we get from Denise (I bet her retention numbers are high - hopefully she gets rewarded for that accordingly)!

Gary · 19 March 2023

★★★★★ 5/5

Trustpilot

Romans Estate Agents

First of all I would like to thank Thomas of Romans, he has done an excellent job of putting my flat up for sale, we couldn't ask for a better service, an excellent customer service with top professional attitude towards their clients, they were quick, prompt service with no delays, if you had a problem or couldn't understand something or you needed help Romans was more than happy to come round and sit with us to solve the problems, always their when you need them, easy and friendly member of staff always willing to help, now that's what I call excellent customer service.I would like to say that Romans have to be the best estate agents that we have had

Brian · 16 March 2023

★★★★★ 5/5

Trustpilot

I have been with Romans for 28 years

I have been with Romans for 28 years and they manage my Bath property. I live in Australia and rarely get the chance to visit them in person. I have always found that I they have managed my property with the minimum of fuss and dealing via e-mail has been seemless and overcome distance and time differences with no effort. My current property manager is Hayley McPhail who is very responsive.

Mark · 10 July 2026

★★★★★ 5/5

Trustpilot

Kimberley Garcia Jones, Senior Property Manager

I first came into contact with the Romans Property Group in Reading in August 2002, when an agent showed me an apartment, which I eventually purchased through the company. They did such of an excellent job of processing the sale, that I engaged the company to manage the rental of the apartment and they continue to do so to this day. I have worked with a few property managers during those 21 years and all of them have been good but the manager that I have worked with the longest is Kimberley Garcia Jones. Kimberley is not only diligent and professional in her work but she has an innate ability to maintain cordial relationships between myself and the various individuals who have lived in the apartment. I often ask her for advice at the onset of new Tenancy agreements and she has never failed to steer me onto the right track. I live overseas and travel a lot, therefore I am often difficult to contact. Consequently, there have been occasions when Kimberley has had to made decisions without receiving approval from me. So far by acting on her own initiative, she has always made the right decisions. I have never met Kimberley in person and even though I greatly appreciate her professionalism, it is her genuine warmth and kindness which makes her a joy to work with.

Geraldine · 9 March 2023

★★★★★ 5/5

Trustpilot

Donna always helps me get things sorted

Have been letting my property with Romans for some years. Donna Marie Brant has often been my main contact & is always helpful - sometimes I'll contact Donna & find she's not the correct person; but Donna will point me in the right direction. Donna keeps me informed when matters need to be dealt with (new tenants, legislation changes etc.) It's good to have someone like Donna in the Romans office as a contact - she always helps me out. Thank you Donna!

Adrian · 8 March 2023