Romans Wokingham reviews

★★★★★ 5/5

Google

I recently dealt with Shelly from Romans, and I couldn’t be happier with the experience. She has been consistently responsive, clear, and genuinely helpful across both email and phone conversations. Even when I had a last‑minute request, she handled it with professionalism and kindness, doing everything she could to assist. A great representative of Romans.

Ronny · 12 June 2026

★★★★★ 5/5

Trustpilot

Excellent service!!!

Kim Stockley has been my contact at Roman's since taking over the management of my mum's flat - which she rents out via Romans. My mum has unfortunately had to go into a home and I had little to no idea of what I was doing. Kim has been amazing at providing information and guiding me through everything I need to know. She's also amazing at keeping the lines open between myself and our tenants, problem solving, and has been vital in helping me search for the relevant paperwork I need going forward. She has been a saint through, what has been, a very difficult time for our family and has made this process of managing the flat so much easier. She is polite, professional and quick to sort out any issues. Thank you Kim for all your help and guidance. You're an absolute credit to Romans!

Lorraine · 6 November 2024

★★★★★ 5/5

Google

I came to speak to Shelly at the showroom in St Annes Meadows Wokingham and went to for multiple viewings. Although I did not end up pursuing a home on the development, I was nonetheless very grateful for her time and support. Shelly was really friendly, knowledgeable and helpful and went above and beyond to show me around the homes on such short notice.

Joshua · 2 April 2026

★★★★★ 5/5

Trustpilot

Excellent service from Romans in Yateley

Excellent service from Romans in Yateley in particular Harry who was always there for any questions. They were very professional at all times. I was kept up to date with the sale of my house!

Anne · 9 March 2026

★★★★★ 5/5

Trustpilot

I have been extremely impressed with…

I have been extremely impressed with the service provided by Steve and his team in managing my rental property. From day one, they have been professional, attentive, and highly efficient in all aspects of property management. Steve has consistently gone above and beyond to ensure everything runs smoothly. Communication has always been clear and timely, and I’ve felt confident knowing my property is in good hands.If you’re looking for a trustworthy and dedicated estate agent who delivers a first-class service, I highly recommend Steve and his team!

Saleh · 24 October 2024

★★★★★ 5/5

Google

This is my first home purchase and working with Shelly on St Annes Meadows has been incredibly easy. She has been on top of the process from Day 1 and is always more than happy to help and accommodate. It has been an incredibly enjoyable proccess and I cant wait to move in.

Harry · 12 June 2026

★★★★★ 5/5

Trustpilot

Selling our property

Vasco has been so helpful in guiding us through the start of our selling journey, from advising us about EPC certs and helping us to download an app to process ID. He also arranged an amazing set of photographs, which we are so pleased with. The property only went live yesterday so we can only wait and see! The main thing we appreciate from Vasco is that is keeps us informed on a regular basis. Many thanks again

Nikki · 31 October 2024

★★★★★ 1/5

Trustpilot

In simple words, awful …

Absolutely disappointed with the service from Romans. After being told repeatedly for over six months that they had buyers interested in our bungalow, I decided to give them a chance, even lowering our asking price by £50K for a quick sale based on their assurances. Despite all the promises, not a single viewing was arranged. Communication was terrible, and it felt like they did nothing beyond just listing the property on Rightmove, something anyone can do for a fraction of the cost.Professionalism was lacking from the start; the agent took pictures using his phone, which were then used in the marketing. It felt like there was no effort on their part to actively market our property or follow up with potential buyers. If you’re considering Romans, be cautious. Ask for guarantees on the number of viewings they’ll arrange, or you’ll likely end up wasting your time as we did.

Nick · 30 September 2024

★★★★★ 5/5

Trustpilot

I needed a quick move - I wasn't expecting that quick

I needed a quick move - I wasn't expectingit to be that quick! I was delighted when I moved in within 10 days. Anne Marie and her team were brilliant and very supportivethrough each stage of the process.My viewing was booked promptly (same day)and I was amazed that I had such a choiceof properties which I could choose from.I am settled and enjoying my new home knowing that any problems or issues, big or small will be dealt with promptly by our dedicated building manager Scarlet.I am a very satisfied Romans customer. Andy C.

Andrew · 24 September 2024

★★★★★ 5/5

Trustpilot

Successful move

We have recently moved into our rented property with Romans. Jon and Meenu were always available to reply to our queries and made the process very easy. We appreciate your help, thank you.

Liam · 26 February 2026

★★★★★ 5/5

Google

Recently purchased a new home with Antlers, and Shelly has been incredibly helpful. She does a brilliant job of providing very clear explanations about the development and the specifications for the home. Shelly is very responsive and dealt with all my queries promptly or chased up answers from others in a timely fashion. Shelly has a warm personality and was an absolute delight to liaise with.

Chandra · 16 February 2026

★★★★★ 5/5

Trustpilot

Excellent Service

I have no complaints at all with the service I have received from our Tenancy Manager Kaitlyn Young and the team at the Camberly Office.

Paddy · 29 April 2026

★★★★★ 5/5

Google

We had the absolute pleasure of working with Shelly from Romans during the purchase of our new home, and we couldn’t be more grateful for her exceptional service and support throughout the process. From day one, Shelly was warm, approachable, and incredibly professional. She made herself readily available to answer all our questions, big or small, and always responded promptly with clear, helpful guidance. Her calm, reassuring manner made what can often be a stressful journey feel smooth and manageable. What truly stood out was Shelly’s depth of knowledge, her attention to detail, and her proactive approach. She kept us updated and always went the extra mile to ensure everything progressed efficiently and on time. Her dedication and care were evident in every interaction. We genuinely felt supported from start to finish, and thanks to Shelly, the experience of buying our new home was not only successful but truly enjoyable. We wholeheartedly recommend Shelly to anyone looking for a reliable, professional, and caring sales consultant. Thank you, Shelly, for everything, you’ve been amazing!

Prisca · 12 October 2025

★★★★★ 5/5

Google

We have just purchased our new home through Romans New homes and we have dealt with Shelly who had been nothing short of amazing since the moment we met. She has responded quickly to any inquiries and any has been immensely helpful in getting the information we have requested. Nothing is too much trouble and I wish more agents were like the women I have dealt with at Roman new homes, Rozzy and Enola have also been extremely helpful and very professional throughout. I can’t recommend them enough.

Jade · 12 October 2025

★★★★★ 5/5

Google

I had the pleasure of working with Hannah Bartholomew from Romans during my new home-buying process, and I couldn't be more impressed with her professionalism and dedication. From the very beginning, she was highly approachable, always ready to assist with any queries, and maintained a consistently professional demeanour. Hannah was incredibly responsive, ensuring I was kept informed at every stage. No matter the size of my concerns, she handled them with patience and clarity, making what can often be a stressful experience feel seamless and well-managed. Her in-depth knowledge of the new home buying process, market expertise, attention to detail, and willingness to go the extra mile truly set her apart. She provided unwavering support throughout, and her proactive approach helped keep everything moving efficiently. I highly recommend Hannah to anyone looking for a reliable, professional, and supportive estate agent. Thank you, Hannah, for your exceptional service!

Prakas · 12 October 2025

★★★★★ 5/5

Trustpilot

Great job Romans (particularly Kim and Sam but all are stars)

Kim Stockley, Sam Morton and the wider team are excellent. I have rented for 5yrs in Windsor and felt well looked after by the team. It helps that I am not a problem tenant and have a responsive landlady. The team are always very helpful and have been great ever since I handed my notice in. Special shout out to Kim for working late on the day I served notice and to Sam for organising the viewings around my move, my pet and busy lifestyle.

Carlos · 2 September 2024

★★★★★ 5/5

Google

This is our first time buying a new built house. The Romans New Homes team especially Shelly was amazing throughout our new‑build home purchase. She was always kind, patient, and on top of every detail. Her follow‑ups were super helpful, and she made the whole process feel easy and comfortable. We really appreciated her support and would happily recommend her to anyone.”

Patrick · 16 March 2026

★★★★★ 1/5

Trustpilot

Do not rent a property through Romans

Do not rent a property through Romans. Our experience with them has been an absolute nightmare, and I strongly advise everyone to stay away from this agency. Once you sign the contract and move in, their customer service completely disappears. Whenever a problem occurred in the house, we received zero proper support. What is even worse is their greed and unfair deduction policy after we moved out. We hired a professional cleaning company and left the property sparkling clean, even cleaner than it was when we first moved in. Despite this, they shamelessly tried to charge us a cleaning fee. Furthermore, they attempted to charge us for general wear and tear maintenance issues that were completely due to the aging of the house and had absolutely nothing to do with us. We are extremely dissatisfied with their service. Save yourself the stress, money, and headaches: avoid Romans at all costs!

Salih · 13 October 2026

★★★★★ 5/5

Trustpilot

Romans is top notch when it comes to…

Romans is top notch when it comes to assisting clients to find suitable Homes or accommodation . My experience with them was just lovely and very smooth. From the word go, my communication with Nathan and Lorraine were so open and excellent till we moved in. They provided us with the best advice and responded to calls and emails promptly. I am an excited client and will recommend Romans any day to anyone looking to buy or let a house. Thanks Romans 😊😊😊😊

Frank · 27 August 2024

★★★★★ 1/5

Trustpilot

our experience with the Farnham office…

our experience with the Farnham office wasn’t good. They valued our house and tied us into a 21-week contract only to tell us 2 months later that based on viewer feedback and current market, they believe our house is worth 35k less then originally marketed, and 15k less then the reduction in price we’d already made. We have a 3 bed semi detached, and they tried telling me we should price to that of a 2 bed property, or another area such as church crookham, which made no sense to me as were a 3 bed in Farnham. At the same time charters advertised an identical property to ours (as we’re a new build development) at the same price as the original valuation price, something which Romans advised made no sense as they won’t sell it, which they did sell. I had 2 other agents value the property and provide market report and confirmed the price they were pushing us towards didn’t match that of a 3 bed semi in Farnham so didn’t understand the logic. When we requested to get out the contract as they no longer believe in their own valuation and therefore are not the right agents for us, we had some very unprofessional and heated conversations telling us we’re going to have to just take it off the market. At the time these conversations were happening we did receive an offer, one that they agreed to a sale price of 7k more then that of the price Romans wanted us to reduce to, only confirming they were incorrect. They then went and advertised our neighbouring property, also a 3 bed semi, only marginally bigger which was originally 30k more when sold by the developer, at 140k more then the price they told me mine was worth. This further confirmed to me they value properties at a much higher price to win business, before pushing you to reduce the price in order to sell it. We also found out from our buyers they lied and stated I was pregnant with another due imminently and needed a swift sale, I’m not pregnant nor had we yet found anywhere to go, but they failed to communicate to us our buyers required a quick move and therefore the sale has now fallen through because they can’t wait any longer, both us and our buyers are dissatisfied with their service.

Danni · 26 February 2026

★★★★★ 5/5

Trustpilot

Kim Stockley Romans

Kim Stockley has been my property manager for the past five years. She is extremely professional kind and informative keeping me up to date with everything. My property is fully managed and it’s a very seamless rental due to Kim’s expertise and experience. All the team at Romans are amazing nothing is to much trouble and thanks to Kim and Sam the letting manager who is also absolutely amazing I have let my property out again after my tenant gave her notice. I highly recommend Romans and will continue to have my property managed by them.

Karen · 14 August 2024

★★★★★ 5/5

Google

Buying our first home can be overwhelming, Shelly made the whole experience feel warm, positive, and genuinely enjoyable. She was incredibly kind, supportive, and always there for us. Although we didn’t move forward in the end due to personal circumstances, we are truly grateful for her care and understanding. She made a lasting impression on us, and we would happily recommend her to anyone starting their home-buying journey.

Wuinder · 16 January 2026

★★★★★ 5/5

Trustpilot

Fast Let, Seamless Service. Highly Recommend!

We’ve had an excellent experience with Romans, particularly Ellie Milne and her team in the Wokingham branch, along with our property manager Anne-Marie Osborne.

Customer · 20 April 2026

★★★★★ 5/5

Trustpilot

I had previously had my property with…

I had previously had my property with another agent and had no luck than Sarah came and got my property sold l can not thank enough has she was always on the other end of the phone helping she done more than was expected as well Bethany and Catherine l would highly recommend Romans in crowthorne

Kalwinder · 10 August 2026