Romans Wokingham reviews

★★★★★ 5/5

Trustpilot

A pleasure to work with and would recommend!

Thanks Adam and Joshua for all your support and for getting our home sold for a great and fair price. You managed to quickly sell the house for a second and third time after prior offers fell through (for reasons out of your control). You’ve been great to work with and I wouldn’t hesitate to recommend you to a friend in the area!

Kristiana · 29 March 2023

★★★★★ 5/5

Trustpilot

Great service by Anais

As a foreigner it was my first time renting property in the UK and I almost had no idea of how to start this procedure. While searching different properties, Anais has guided me to go through the necessary steps and always reponsive to my questions even a small thing. With her tremendous help, I am ready to start my new life in the UK from today. Thanks Anais!

Wakana · 1 October 2022

★★★★★ 5/5

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David Mauzhendi

Dear Mr. David Mauzhendi, I want to sincerely thank you for all of your time and effort in helping get us into our new home. Everything went so smoothly, and quickly than expected. Now here we are, settled in already.you’ve been a steady presence in every part of getting our home. Thank you for making this a stress-free experience.We are so thankful Romans Burnham, for the outstanding Service!

Sami · 29 September 2022

★★★★★ 5/5

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Thank you Andrei and Courtney.

Thank you Andrei and Courtney.We have been looking for a place to rent for quite a while now and once we contacted Romans everything fell into place. Andei found exactly what we were looking for. We couldn't have had a better experience. Everything was done in a friendly, professional, and efficient manner. We would not hesitate to recommend Romans to anyone wanting to buy, sell or rent a property.

Pamela · 18 August 2022

★★★★★ 1/5

Trustpilot

Dear Romans

Dear Romans Another angry and unsatisfied Romans- Bracknell Tenant. Sadly the rate is the least provided. I would rate Romans 0. Why are tenants charged for things they have not damaged?? And How come Romans still get away?? Maybe someone brave enough has to commit suicide for this to change?? Being charged £155 for nails in the walls.??? Never put pictures up in a renting accommodation. Wouldn’t even know how to insert a pin. Was nearly charged for a missing freezer tray yet evidence was there in the inventory- no apologies nothing, Donna B- hope you get rich and this money changes your life- oh wait thus the money Romans refunded me when l moved in due to the incompetence of Danniella Rose- so basically Romans is claiming it back. Should have taken them to court for attempted manslaughter- maybe then they can make changes. Disappointed is the les l can say. Always draining Tenants. Renting private is not a choice. I bet the landlord is unaware of these charges and all going into the property manager’s tax free pocket. I have sent the current tenants both inventory’s hope they don’t get charged for the same things. Tenant helping another tenant. I’m sure they will find this useful. Donna enjoy my money worse that lm currently unemployed. I think this is why they use different clerks from check in and out. Careful Tenants if you have Jess M on your check. In it with Romans- she’s the weapon they use to retrieve the money. Most rude and disrespectful person. Not at all happy.

Cynthia · 21 August 2020

★★★★★ 5/5

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Romans Farnborough landlord review

I have been a landlord for more than 5 years and use the fully managed service with Romans Farnborough branch. The smooth running of the tenancy is mainly dependant on the services of the Property Manager.

Annie · 2 April 2026

★★★★★ 5/5

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Filip Podgorski from Romans

In our latest dealings with Romans I have to paise Filip Podgorski in particular as being highly professional, honest, quick to respond to all enquires. He would listen to all details and respond in a very approachable and clear manner.

Lena · 14 October 2026

★★★★★ 5/5

Trustpilot

We bought our first home with Romans

The move manager, Kassandra hopkins and Carl at the windsor branch have been excellent! All queries answered, the whole buying process was very smooth. My agent Molly and Carl are fantastic! I would highly recommend Romans for buying and selling. We have dealt with other agents a few months earlier and they were appalling! we were lucky to have Romans deal with our purchase. We cannot wait to move into our new home thanks to Romans! Best of luck to everyone at Romans in Windsor

Komal · 18 December 2024

★★★★★ 5/5

Trustpilot

Incredible staff

Incredible staff. My property manager Megan Setchell has always gone above and beyond to help resolve any issues I might have and it’s brilliant to see this is not just specific to Megan as Chloe Chikaviro was fantastic when it came out to the checkout process. She has taken out all the stress with her efficiency. I’m gutted to be leaving Romans but unfortunately they don’t cover the area I’m moving to yet, one can only hope soon!I’d highly recommend renting through Romans and will always choose them where possible.

Sarah · 16 March 2024

★★★★★ 5/5

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Romans Windsor

I have found Romans Windsor to be a great lettings agency. Everyone on the team is helpful, responsive and reassuring, supported by a great Manager, Sam. They work as a team and care about both tenant and landlord. Thank you.

Mrs · 9 October 2026

★★★★★ 5/5

Trustpilot

Helpful and efficient

Mia and Holly at Romans in Windsor were both excellent. I was new to the rental market but they responded to all my questions effectively and the whole process from credit checks to tenancy agreement signing was smooth.

David · 9 September 2024

★★★★★ 5/5

Trustpilot

Great Assistance - Thanks Chloe!

I am a first time tenant who didn't have much experience for renting property especially residency membership service. Thank you Chloe for your prompt assistance and advice especially when we needed it most, your excellent service which means a great deal to me and families.

Xu · 17 April 2024

★★★★★ 5/5

Trustpilot

Thanks to Stacey

Thanks to StaceyI would like to say how pleased we are that Stacey is once again managing our property. Once again excellent support and customer care we have always receive from Stacey. Without fail, she is always attentive, efficient and a delight to work with. Also a nice touch is that Stacey will call us in addition to the the other methods of communication. Always appreciated.

Landlord · 31 August 2022

★★★★★ 5/5

Trustpilot

Methodical & Efficient

Jack and Matt have been very efficient and have helped us get our property on to the market very quickly and met our ultimate target date for that goal.Matt was very clear on the steps we'd follow together as part of the overall process and so far we're tracking to that and very happy with the related services we've been engaged with.We wanted to engage with a solicitor early and Matt was also helpful in putting us in touch with a local firm who have been very responsive to our needs as Romans in Farnham have.

Grant · 3 February 2024

★★★★★ 2/5

Trustpilot

My partner and I recently got a flat in…

My partner and I recently got a flat in Wokingham and it was clearly stated by one of the agents that the apartment had two spaces, one for the apartment and one assigned guest spot. Not quite sure where they got that idea from, considering there’s only two, three at most, guest parking spots for EVERYONE (baring in mind there’s about 15 apartments) and there are obviously those that camp out the spots and keep them for themselves without movement. I have a small car myself and so the fact I’m having trouble finding a spot in there is ridiculous. It’s ridiculous we were falsely advertised this apartment, also. And one more thing to mention, is my partner clearly stated he would be getting the keys over a call to the Wokingham office, and yet they closed fifteen minutes early without letting us know, and so this half an hour journey over was a waste of time, fuel, and excitement for the new apartment. Thanks for nothing, Romans!

Anastasia · 16 November 2024

★★★★★ 5/5

Trustpilot

Great Estate Agents

I've been with Romans for 12 years and the team have looked after my property and tenants during this time with great care and consideration. I find the whole team a pleasure to work with and any issues are quickly resolved. Romans take a proactive approach looking after my property and I especially call out my property manager Jade who has recently helped me prepare my property for a new tenants. Jade sorted numerous issues for me ensuring I was kept updated and consulted along the way. Thanks to Jade and the team at Romans.

Dave · 2 February 2024

★★★★★ 5/5

Trustpilot

Positive outcome…

I have had the pleasure of dealing with Jade Small from Romans swindon branch today. I must say I feel,today, that she was the right person to talk too. My concerns and issues was dealt with promptly and efficiently. She was able to listen and understand my concerns, solving the concern and putting my mind at ease. I found her relatable enabling me to express my circumstances. Today has been a positive experience thanks to all at Romans swindon and I particular Jade.

Cherie · 31 January 2024

★★★★★ 5/5

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Kimberley Garcia has been handling my…

Kimberley Garcia has been handling my property in Reading for a number of years, I am based in Ireland and own a property management company ( i previously owned an estate agency in Reading ) so as a property professional I really appreciate how professional yet very friendly Kimberley is. Kimberley responds to all issues promptly and effectively, I highly reccomend Kimberley and Romans. steve peters

Consumer · 4 August 2022

★★★★★ 1/5

Trustpilot

Awful

We had an awful experience with Romans Clifton branch. We found the team to be pushy, at times rude and unorganised to the point of incompetence. There was a lack of wanting to carry out work they are paid for, to broken internal online systems, creating an extremely uncomfortable process for all, and then refusing to remove signage after completion. I could not recommend them to anyone. Names often quoted in reviews here and on Google provided a different experience to us. We were very surprised by the amount of positive reviews.

Name · 24 January 2024

★★★★★ 5/5

Trustpilot

Highly Recommend!

I have rented a property that is managed by Romans for the last 3 years and have never had any problems! They have always been on hand to help with any questions and dealt with all administration so quickly! We’re so grateful for their help and kindness along the way! Thank you to Jessica, Amy and all those at Romans! :)

Steph · 31 January 2023

★★★★★ 5/5

Trustpilot

Excellent service

I was looking to relocate with my family, Sam was very helpful and very patient in answering all the questions we had. Always willing to help. To be honest which was the reason why we took the place from them as there were other suitable places for us. Other estate agents but vey arrogant. He was very reassuring all the way.

Rose · 27 January 2023

★★★★★ 5/5

Trustpilot

Excellent Property Manager

We have been landlords now for over 10 years (first with Dewhurst and Co and now Romans) and would just like to place on record what a great job your property manager Jade Small does. She is always helpful and resourceful. Also she can be relied upon to respond to issues promptly and has been a great help to us as landlords. Jade is easily the best property manager we have had and is a credit to your business.

Perry · 5 February 2024

★★★★★ 1/5

Trustpilot

Avoid at all costs -

I am a private landlord and Romans provided their tenant finding service. Vetting etc and full management service.When the tenant absconded and breached their 12 month tenancy agreement, Romans could not have been less helpful.The quality of service has been pitiful.Do not use Romans to let and manage your property.They are unreliable and dishonest.Their handling of my claim for the deposit monies for unpaid rent and damage to my property has simply been ignored for 3 months.They have provided inaccurate information to the utility companies and local authority, leaving me being chased for payments for which I am not liable.I now have a world of pain trying unravel all of the erroneous account details they have left me to sort out myself.They have no system for receiving the photographic and video evidence required for my claim to the deposit scheme adjudicator.They offer tenants a ‘no deposit’ option, which means Romans pick up the cost of any deposit money that has to be paid to the landlord, and yet Romans are the ones who are solely able to make the case for my claim to the adjudicator! Massive conflict of interest.I cannot stress enough how incompetent these people are.Avoid at all costs.

Tracy · 1 November 2024

★★★★★ 1/5

Trustpilot

Our experience was horrible.

Our experience was horrible.This was not because the buying process failed (which was frustrating). The company seemed to deliberately drag the process over several months, completing inquiries a few days before the expiration of the initial mortgage offer.The company managed both the letting and the buying side, so they were possibly not bothered by getting the sales done.After we received our mortgage offer from the bank, it took almost a month to get someone at the office to chase the owner for a sales contract. Took about 6 weeks for the sales contract to come through and about 2 months for routine inquiries to be completed.We had inquiry questions such as:"provide the location of the following:mains electricitymains gasmains water "Outstanding for almost 2 months even when Romans managed the letting side and could be expected to easily provide this.Having to chase and call the estate agent almost every other day and sometimes not getting a response was a very mentally draining process.

Akintade · 31 October 2024