Trusted Agent profile Β· Wokingham

Romans Wokingham reviews

4.1

β˜…β˜…β˜…β˜…β˜… Great

1,516 reviews across 2 platforms

Crowthorne House Nine Mile Ride, Wokingham, RG40 3GZ

Romans's office in Wokingham, at Crowthorne House Nine Mile Ride, is rated 4.1 out of 5 across 1,516 reviews on two platforms, including 55 Google reviews rated 4.9.

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4.9 / 5

55

Reviews on Google

This office

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1,461

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Wokingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Had a pleasant experience with Romans…

Had a pleasant experience with Romans West Drayton Estate Agents recently in the month of October 2025. The viewing was arranged smoothly, and we were fortunate to have our offer accepted with a quick turnaround. The referencing and tenancy agreement review process were handled clearly and efficiently, with good communication at every stage.

VC Β· 2 December 2025

Agent replied Β· 23 December 2025

Dear Vc, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Trustpilot

Dan and his team in the woodley branch…

Dan and his team in the woodley branch have been nothing short of amazing. The professionalism demonstrated by all has surpassed all expectations. I have been kept in the loop from beginning to end with regular updates and assistance.Thank you all for everything

Mrs Β· 24 August 2024

Agent replied Β· 23 October 2024

Dear Mrs HellendCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Dan and his team a 5 star rating! Many thanksCustomer Care Team

5/5

Trustpilot

The service we have received has been outstanding

The service we have received to sell out home has been outstanding. We received regular communication to be kept up to date with where we are and what’s needed next. Letting me know when things are not moving so we can work more efficiently with the Solicitor. Jack has been awesome to work with, very patient, competent and professional in his role. Would highly recommend using Romans.

Sharon Β· 15 February 2023

Agent replied Β· 17 June 2024

Dear SharonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Excellent property manager

Lisa Fazal of Romans has been our property manager for the last 13 years. She has gone over and beyond in assisting us with the rental property we lived in, with both maintenance and landlord issues. She has always been polite, courteous and fast acting which myself and my partner have appreciated. Thank you Lisa, We wish you well in your career. Karen & Mark

Mrs Β· 13 April 2023

Agent replied Β· 17 June 2024

Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

It has been an absolute pleasure working with Romans

It has been an absolute pleasure working with Romans in Woodley.Filip is very sincere and hard working and makes everything run smoothly and answers everything quicklyWe have also been impressed with Olivia too.Thank you Romans πŸ™

Tina Β· 5 December 2024

Agent replied Β· 24 December 2024

Dear TinaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Filip and Olivia a 5 star rating! Many thanksCustomer Care Team

5/5

Trustpilot

Denise Hurn is our property manager and…

Denise Hurn is our property manager and she has been amazing. Actioning things in a timely manner and always just being so polite and very professional. We have rented so many places and this is our 1st home we have been made comfortable and stress free as we jave just been able to live here with no hassle. 5 starts isn't enough for this lady she deserves 10! X

Danielle Β· 16 November 2022

Agent replied Β· 17 June 2024

Dear DanielleCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Professional, communicative, supportive. An excellent experience!

This is a review for Romans in Crowthorne:I recently bought a property through Romans in Crowthorne and I was continually impressed by their level of service and support.For various reasons, I would class us as difficult customers, but the support we received from Dan, Michael and Ben was consistently excellent and professional.From start to finish, and even post-sale, the team were helpful, considerate, and communicative. They were also very diplomatic in handling issues that arose during the purchase of our new home, and I felt we came away with good solutions.I would thoroughly recommend the team at Romans to anyone looking to buy a property in Crowthorne.Thank you to you all for helping us to find and buy our first home!

Lawrence Β· 28 March 2021

Agent replied Β· 17 June 2024

Hi Lawrence,Thank you for taking the time to review your recent experience. It's pleasing that we could provide you with a positive experience.Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Care Team

5/5

Trustpilot

Fantastic Friendly Service

My partner and I have had a fantastic experience using Romans and couldn’t recommend them more. Dan Hind arranged and took me on the viewing of the property and even facilitated a second viewing of the property. He has been extremely helpful throughout this whole experience, providing a friendly and professional service. We’d like to thank Dan and everyone at the Tilehurst branch who made the move an easy and stress free experience.

Hannah Β· 24 May 2022

Agent replied Β· 17 June 2024

Dear Hannah,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Super-star Donna-Marie Brant

Donna-Marie Brant has been looking after us & our properties for many years. We are still impressed by her efficient, prompt & personable service. Most recently she coordinated the fitting of a new boiler, an extension to our lease & liaised with the tenants over the completion of supplementary documents. Can we therefore, through this medium, convey our ongoing appreciation to Donna-Marie for her outstanding service.

Robert Β· 22 February 2023

Agent replied Β· 17 June 2024

Dear RobertCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Romans Woodley

I can't fault the service we received from Romans in Woodley. From my initial visit to them my father's house was on the market and sold to the first viewer very quickly. The quality of the photographs was outstanding. A big thanks to all the team there, Jack and Shante kept in contact with me at all times, and considering the lockdown which did effect certain aspects did their absolute best to make things happen in what was a challenging time for me.

Teresa Β· 20 March 2021

Agent replied Β· 17 June 2024

Hi Teresa,Thank you for taking the time to review your recent experience. It's pleasing that we could provide you with a positive experience.Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Care Team

5/5

Google

We had the pleasure of purchasing through Shelly for our new build property and she could not have made it any easier. Shelly is a rare breed among house selling, from the outset she was warm and helpful, approachable and professional. Would recommend thoroughly!

DBR Β· 16 September 2025

5/5

Trustpilot

Long Distance Landlord

We have been renting our property in Wokingham with Romans for the past 14 years. As we live in USA it is really important that we have an agent we can trust to sort out issues. Aston Busby is currently helping us complete a refurbishment project, and she has been excellent collecting quotes and managing any queries we may have. We look forward to continuing to let our property with Romans.

Richard Β· 16 August 2022

Agent replied Β· 17 June 2024

Dear Richard,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Romans in Windsor have been amazing…

Romans in Windsor have been amazing with every stage of my recent house sale . A superb, honest, professional and friendly estate agent . Pierce was also very knowledgeable about the local area and kept me informed every step of the way . Lorraine , the move manager, handled the sale once I had a buyer and made the completion an easy process. I wouldn’t use any other agent - streets ahead of the competition! I was made to feel as if I was their only client . How refreshing to have such an honest and personal service .

Jane Β· 4 March 2021

Agent replied Β· 17 June 2024

Hi Jane,Thank you for taking the time to review your recent experience. It's pleasing that we could provide you with a positive experience.Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Care Team

5/5

Trustpilot

Throughout my renting process

Throughout my renting process, from 2nd June to 20th June Chloe Chikaviro was incredibly communicative, respectful and protective. She promptly answered my calls and emails, keeping me informed about every development. Her ability to clearly explain complex contract details was invaluable. They have an excellent team. They found me a good home.

Nanafabea Β· 21 June 2025

5/5

Trustpilot

Romans Windsor have been exceptional from start to finish

My experience with Romans in Windsor has been positive from start to finish. I ended up getting the property I really wanted thanks to Annie Nicholls and the her wonderful colleagues. I was referenced checked with the lettings hub who were great and everything was sorted before move in date. On arrival of checking in, I was happily surprised to see a massive box which was a care package left by the Romans team. It contained everything I could ever need including breakfast bars, toothpaste, cookies, DVLA move home reminders and most importantly, some vouchers for a huge hamper of wine! Annie and the whole Windsor team have been amazing and I’m so grateful that my son and I are living in our dream home. Thanks so much for all your efforts!

Rita Β· 3 March 2021

Agent replied Β· 17 June 2024

Hi Rita,Thank you for taking the time to review your recent experience. It's pleasing that we could provide you with a positive experience.Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Care Team

5/5

Trustpilot

Jess Glynn (Romans Caversham) professional, compassionate and knowledgeable

I met Jess for the first time last week whilst she was visiting my parents to help them make a change to the way they manage their property, due to the adverse effects Covid has had to their business.Jess was very patient, listened to their needs, wants and fears to engaging in a new business model to which she provided a wealth of knowledge and confidence.I am sure we are at the start of a great relationship with Romans thanks to Jess at Caversham.

Meena Β· 17 February 2021

Agent replied Β· 17 June 2024

Hello MeenaThank you for your review! We love to receive positive feedback after customers have had great experiences with us and especially pleasing to hear about the service provided to your parents in the management of their property from Jess.Many thanksCustomer Relations Team

5/5

Google

We’ve recently purchased a new build home and have had a great experience with Shelly Lindsell who was the sales consultant. From our very first viewing and all the way through to completion, Shelly was super helpful, friendly and really helped to move the process along as quickly as possible. Thanks Shelly!

Cameron Β· 16 June 2025

5/5

Trustpilot

THANKYOU MADDIE & MOLLY β™₯︎ - BASINGSTOKE BRANCH β™‘οΈŽ

I honestly have nothing bad to say. I was recently given notice during covid to leave my house I was renting by another agent as the landlord wanted to sell which stressed me out so so much and I come across a property with Romans Basingstoke. Had a viewing and secured it straight away. The agents were amazing. Maddie the little diamond made sure the entire process and through my referencing was as smooth as possible keeping me up to date with everything. And Molly made sure all my documents and info was sent on time and any questions I had were answered quick time. If you want to rent a house - speak to Maddie in Basingstoke branch. She is amazing and made it enjoyable instead of stressful. And between Maddie and Molly it was the most stress free experience 🀍🀍 I was also able to do the no deposit option which was a really good solution for me !! I’m now all moved in, settled and ready to enjoy my beautiful new home. Thanks girlies xx

Lia Β· 18 January 2021

Agent replied Β· 17 June 2024

Hi Lia,Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Head Office. We're so happy you had a positive experience with us.Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Relations Team

5/5

Trustpilot

is very good service and fast response.

i had deal with a brunch of Swindon for nearly 7 years it is was a great experience with all of the team and especially Christine she was a brilliant and very helpful so Iam going to say thank you very much for all the roman teams in Swindon for all kind of helps and the great services.

M Β· 10 September 2023

Agent replied Β· 17 June 2024

Dear M MohammadCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Trustpilot

We have let several properties in Clifton Village

We have let several properties in the past couple of months through Romans in Clifton Village and found good tenants. Taylor was always straightforward and helpful in sorting out any issues. I would recommend Taylor.

Macfarlane Β· 26 November 2024

Agent replied Β· 24 December 2024

Dear MacfarlaneWe are very happy that Taylor has provided you with a positive customer experience.Kind regardsCustomer Care Team

5/5

Trustpilot

Contact with Dan Hind

I have had contact with Dan Hind, his manager and colleagues over a few years concerning the letting and management of an apartment in Reading. Excellent team with a very positive office atmosphere. Dan has been particularly helpful and has responded in a helpful and constuctive manner. I have always found him knowledgeable and willing to help. Clearly he is an asset to the organistion.I wish him continued success in his career.

Derek Β· 11 May 2022

Agent replied Β· 17 June 2024

Dear Derek,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team

5/5

Trustpilot

Appreciation of staff members

I want to place on record that Amy Southby-Forward is an excellent member of Roman's. As a landlord I have allways been greeted positively and efficiently and more importantly the issues get dealt with.I have been with Romans for a number of years now and I have to say that Emma (Swindon) and now Amy are the best.That's why I remain with Roman's. Management take note.Martin Abbey View.

Martin Β· 18 October 2022

Agent replied Β· 17 June 2024

Good morning Martin,Thank you for your kind words. Please don't hesitate to reach out if there is anything further we can do for you.Best wishes, Amy

5/5

Trustpilot

Amanda from the Tawhill office in…

Amanda from the Tawhill office in Swindon was my first point of contact when applying to rent a property...she was very helpfull and prompt with her actions. Highly recommeded person to deal with. Well done Amanda...

Paul Β· 3 November 2024

Agent replied Β· 23 November 2024

Dear PaulCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Amanda a 5 star rating! Many thanksCustomer Care Team

5/5

Trustpilot

A pleasure to work with and would recommend!

Thanks Adam and Joshua for all your support and for getting our home sold for a great and fair price. You managed to quickly sell the house for a second and third time after prior offers fell through (for reasons out of your control). You’ve been great to work with and I wouldn’t hesitate to recommend you to a friend in the area!

Kristiana Β· 29 March 2023

Agent replied Β· 17 June 2024

Dear Kristiana Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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