5/5
Trustpilotviewing at Smalley Close
Our viewing with Charlotte was very welcoming, she was able to answer any questions we had and conducted her self in a very professional manner.
Trusted Agent profile · Wokingham
Verified
Prospect Wokingham reviews
★★★★★
2,238 reviews across 2 platforms
12 -14 Broad Street, Wokingham, RG40 1AB, RG40 1AB
Prospect's office in Wokingham, at 12 -14 Broad Street, is rated 4.7 out of 5 across 2,238 reviews on two platforms, including 374 Google reviews rated 4.8.
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Reviews
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSasha is helpful & friendly.
Sasha has been more than helpful in recent months when I have had issues with my landlords, answering all the questions I had and making me feel much more at ease. Very easy to get in touch with her and a friendly voice on the other end of the phone. Thank you!
5/5
TrustpilotGreat service!
I would just like to thank Dani Smith for her great service. After a failed appointment, Dani was quick at getting the issues resolved and re-booked the appointment around our busy schedule. She kept us updated within the process and even checked on us once the appointment was completed. Thank again for your hard work.
5/5
TrustpilotProfessional Service
This is to confirm that Lily Sines has managed one of my properties for several years and I am delighted to state that I have received, prompt, professional service on every issue that has occurred. Lily is a credit to the company.
5/5
TrustpilotBeth and Betsy were so helpful and…
Beth and Betsy were so helpful and communicative throughout the purchase, they really made a stressful experience feel like a breeze! Both very knowledgeable in what they do which always makes you feel more at ease with everything too!
5/5
TrustpilotSmooth process
We bought our house through Prospect. They were very professional and the whole process was very smooth. We hope this will be our forever home, however, if we wish to move again, we wouldn't hesitate to use their services.
5/5
GoogleWe recently bought a new home via Prospects, working with Matt. His service from enquiry to completion (and beyond) has been exceptional. He is warm and friendly and kept us up to date at all times. His tenacity when issues did arise was excellent and he was professional throughout.
5/5
TrustpilotFantastic service and professionalism
I can't speak highly enough of Ross at Prospect. Always professional, cheerful and proactive during what proved to be a drawn-out process, Ross was the person who helped my purchase along more than anyone else involved (including my own estate agents). I will definitely be using Prospect in future if I move again.
5/5
TrustpilotProspect rental property management
Prospect manage a rental property for me and have done so for many years. They are well organised and responsive when action needs to be taken. Good summary of income and expenditure at year end. Good information and provision of legal documents.My contact is Nikki Gardner.
1/5
TrustpilotAWFUL EXPERIENCE
I’m writing to express our dissatisfaction with the experience we had renting a property through this agency. We had high expectations based on the listing of a fully furnished apartment, but upon moving in, we were met with several issues that were frustrating and disappointing.
5/5
TrustpilotThanks to Beth for all her advice on my…
Thanks to Beth for all her advice on my recent viewings. Sorry we didn’t proceed with a property but we are extremely grateful for all of your help.
5/5
GoogleMe and wife were new in UK and had no idea about how to search for a home. We were struggling with lot of timings and documentation etc. However Charlotte Morgan , helped us immensely and guided us at every step to get a rental home in Wokingham. She has been very helpful and prompt in assisting us to complete the process. We moved in last week , and it was a lovely experience to deal with.
5/5
TrustpilotHouse Rental for 4 years
We rented a house through prospect for 4 years, we would definitely recommend them to friends and family. A big thank you to Julie Jacobs who has been so helpful and always on hand to answer any queries we had. Julie made our experience with prospect such a positive one.
5/5
TrustpilotAll round great client support!
5/5
TrustpilotGreat Experience
We had a great experience with Prospect. Beth was super helpful and managed to agree a grace period which ensured we got our dream home. Paul made sure all the chain problems were resolved as quickly as possible and was always contactable. Highly recommend.
5/5
TrustpilotGreat service from prospect
Great service from prospect, great communication and always at hand with any enquiries. Great work.
5/5
GoogleSuper pleasant experience with the agent, and a special thank you to Charlotte Morgan who helped us to secure the property.
4/5
TrustpilotI am pleased with the property manager
I am pleased with the prompt service which is provided by new property manager Angela. She was helpful with the important information that I requested for new tenants.I also would like to thank Sasha who was very helpful in helping with our property rental during her time.
5/5
TrustpilotBeckie Baxter - great Property Manager
Thanks to Beckie Baxter being a landlord with Prospects has been much easier. Basically any estate agent is only as good as its Property Manager, and luckily for me (and Prospects) Beckie is excellent. Always available for advice, and quick to nip any potential problems in the bud.
5/5
GoogleI would just like to appreciate Charlotte Morgan, for her outstanding customer service. From the moment I walked through the Prospect (Wokingham) office, she has been …
Agent replied · 23 October 2024
It’s great to read such a great review! We are happy we could help find a home for you.
5/5
TrustpilotProspect provided excellent service
Prospect provided excellent service and help in selling my property, quick, reliable and very customer focused.Virginia Ayres - Transaction Support Coordinator was fantastic, keeping me very informed on progression of the sale on a regular basis, thank you Virginia you were great.
5/5
TrustpilotClient-centric and a delight!
My current property manager, Lily, is prompt, efficient and a delight to work with. Being 2000 miles from home, I feel confident that, whenever there's a problem with the property, Lily and her team are on the case!I have peace of mind knowing my property is in good hands.
5/5
TrustpilotBeth was extremely helpful and…
Beth was extremely helpful and professional during our house viewing! Thank you Beth
5/5
TrustpilotWe got there Beth!
We got there Beth!Rare to find someone so dedicated and relentless in making my sale and support my purchase a success. It was tough, and we faced all sorts of issues, but Beth stuck with it and made it happen. Thank you Beth.
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