5/5
GoogleVery Happy with the service from Prospect and most importantly Charlotte Morgan. Very proffesional with quick responses to all enquiries
Agent replied · 10 November 2024
Thank you for the great review!
Trusted Agent profile · Wokingham
Verified
Prospect Wokingham reviews
★★★★★
2,238 reviews across 2 platforms
12 -14 Broad Street, Wokingham, RG40 1AB, RG40 1AB
Prospect's office in Wokingham, at 12 -14 Broad Street, is rated 4.7 out of 5 across 2,238 reviews on two platforms, including 374 Google reviews rated 4.8.
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Reviews
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
Google5/5
Trustpilot5 years of..........
Having dealt with Prospect for the last 5 years I can confidently say Hazel has been amazing. She is efficient, accommodating, understanding and most helpful. She has an excellent client/agent manner and very good at her job. Cannot day I am the easiest tennant to work with and her patience is a great attribute.
1/5
TrustpilotShop closed at 15:50 on Saturday 2nd…
Shop closed at 15:50 on Saturday 2nd August, sign clearly says 16:00 close time, rushed to pick up property key, got there in time but shop all locked up. Had to find alternative sleeping arrangements for the weekend. SHOCKING SERVICE
5/5
TrustpilotOutstanding!
I would give more stars if I could! The level of clear and efficient communication, support, friendliness, professionalism, I could go on. They have made a stressful process so easy. A huge thank you to Beth, who has been a complete star. Would highly recommend xx
5/5
TrustpilotThank you Sasha
Prospect estate managing my flat nearly one year now and I like to say a big thanks to Sasha who manage my property.In this time I had issues with service providers,plumber company what she resolved very well.She kept me informed all the time.I recommend her without doubt.
5/5
TrustpilotI have just exchanged on a property…
I have just exchanged on a property marketed by the Wokingham office and conducted by Beth from start to finish. Throughout the process from the first viewing through to exchange Beth has provided first class communication, updates on the arrangements, facilitated additional viewings with the seller and helped all parties in the chain execute effectively and efficiently on the sale. Highly recommended
5/5
GoogleHaving dealt with Daniel at Prospect in Wokingham, he has always been very helpful and nothing has ever been too much hassle. Would definitely use him in the future.
Agent replied · 22 April 2026
Thank you for your 5 star review!
5/5
TrustpilotGreat service
Great service, Colin Charles, thank you for going above and beyond to help today. We are very grateful.
5/5
TrustpilotHonest estate agent
Having brought, sold and now renting through prospect. Out of all other agency's I have worked with, I have found prospect to be the most honest, up front and helpful of the agencies. They have communicated all the way through and gone above and beyond in each of their services. Thank you
Agent replied · 24 October 2024
Thank you for your 5* review, Karlene.
5/5
TrustpilotWorth her weight in gold
I was very impressed with my initial greeting from Beth she was both professional and helpful in her manner. She worked extensively and tirelessly hard when I was looking to sell my property and buy with Prospect. Unfortunately due to health issues my needs and wants changed frequently but Beth always met my demands and went the extra mile. Not only this, her voice on the telephone never failed to make me smile and feel warm inside. Just a genuine, professional person and very much an excellent advocate for her company. I hope she is valued professionally at work, in the same high regard as I hold her. We saw so many properties at all different times of the day and Beth never failed to impress us or come up with a new solution.
5/5
GoogleJust found our new property through Prospect and am really happy with how helpful Charlotte has been with all our questions. This can be a stressful time but quick, informative replies make me feel at ease. Thank you :)
5/5
TrustpilotReally helpful staff - Abi was great
Really helpful staff, Abi was lovely and ever so helpful. Nothing was too much to ask! Great estate agents. Fully recommend :)
5/5
TrustpilotExcellent service
I have had a very positive experience with Ashleigh Ackerman who has been consistently professional, responsive and helpful.
5/5
TrustpilotGreat service from Kate Smith!
Kate Smith has recently taken over management of our account and ever since we've had brilliant service. Prior to Kate we have a number of longstanding issues which are now being dealt with promptly by Kate. Kate is professional, knowledgeable, empathetic and organised.
5/5
TrustpilotSasha was first class
Sasha was first class. Very thorough, informative and 'on the ball'. well done and thank you for a hassle free and speedy response with a positive outcome.
5/5
TrustpilotCannot fault them as a letting agency
As a landlord I find Prospect easy to deal with and they (especially Agnese Rees) are good at keeping me up to date. The annual summary is useful for working out your tax, although some of the monthly statements can be a little confusing where there are one off maintenance payments.
5/5
TrustpilotGreat service
Our property has been managed by Prospect for several years now. Sasha is our most recent property manager. She is professional in her handling of any issues that arise. She is always quick to respond to and sort out any problems keeping us updated on developments.
5/5
TrustpilotLily has been my property manager for…
Lily has been my property manager for the past year. She is a genuine, professional and caring lady who always does what she says she will do. Lily keeps me informed, responds in a timely manner and try to find resolution when needed.
5/5
GoogleSo happy with my viewing and the whole process with Prospect in finding a new home. Robbie has been so helpful, responding out of working hours, following up when needed and giving me all the information that I needed. You can tell they …
1/5
TrustpilotVery poor service
I had planned to buy a flat from this agents , from the very beginning this purchase was difficult. Firstly we had the 4 week delay in getting the id verification through and had to pay £82 (none of the other agents charge that !) From then on it seemed I was chasing the office all the time with nobody coming back to me. The amount of phone calls I made and emails , to the manager Jordon and natasha , most of which went unanswered, which I found highly unprofessional and unworkable.Prospect gave such a poor service in my opinion leaving me with no option other than to pull out of the purchase.I would not recommend these to anyone thinking of buying , renting or leasing , find your self a reliable agent .
5/5
TrustpilotProspect 5 stars
Kenny has been great. Would recommend
Agent replied · 24 October 2024
Thank you for your 5* review, Catherine.
5/5
TrustpilotPROSPECT WOKINGHAM - LARA KALINKA
Lara was responsible for progressing our sale. Well..... what can we say...... AMAZING! Lara worked SO hard dealing with our sale which wasn't straight forward. Her commitment and hard work seeing this through to the end was second to none. Her determination and hard work was invaluable in getting to exchange. Many thanks Lara :-)
5/5
TrustpilotHi all
Hi all! I been in this property for 4 years! I had great time there! Only moving cause need bigger house as family is growing! Kodie Brooks has been a great property manager, always willing to help, very reasonable and professional! Sure I will miss my time there!
5/5
TrustpilotA refreshing change to other estate agents!
Our experience so far selling with Prospect has been excellent. Dan and his team, who work out of the Wokingham office, have been professional and extremely hardworking. They are the first estate agent we have used that are down to earth yet really know their business. A special mention to Keagan Impey who has been outstanding!
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