5/5
TrustpilotBernadette was really professional and…
Bernadette was really professional and helpful.
Trusted Agent profile · Wokingham
Verified
Prospect Wokingham reviews
★★★★★
2,238 reviews across 2 platforms
12 -14 Broad Street, Wokingham, RG40 1AB, RG40 1AB
Prospect's office in Wokingham, at 12 -14 Broad Street, is rated 4.7 out of 5 across 2,238 reviews on two platforms, including 374 Google reviews rated 4.8.
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Reviews
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat experience with Beth
We recently purchased a property with Beth, who managed the whole sales process for us. Beth is very personable, responds quickly and helpfully to queries and her knowledge allowed us to move the sale forward when it needed that extra push. If we were buying another property, Beth would be our go to!
5/5
GoogleCharlotte has been fantastic! She has been nothing but helpful from start to finish and has always kept me updated in regards to our application. Top class service. Thanks Charlotte!
5/5
TrustpilotExcellent service
Excellent service and comprehensive feedback. Always prompt and accurate responses from Ashleigh who looks after our property. Can whole-heartedly recommend as a rental agency.
5/5
TrustpilotThank you Beckie, excellent service
Beckie and the team provided excellent service during my landlord's contract. It really made things easy for me as a buy to let owner with a busy full time job. Impressed with Beckie's attention to detail, communication and resolving any issues efficiently. Yes I would absolutely work with Beckie and the Prospects team again for any of my future property investments.
5/5
GoogleWe’ve been letting our property with Prospect for a number of years. Our manager Nikki G in particular has been incredibly helpful throughout.
Agent replied · 18 April 2025
Hi David Thank you for your review. It’s a pleasure to work with you and help you let your property.
2/5
TrustpilotCharlotte from Prospect was brilliant
Charlotte from Prospect was brilliant. She was very quick to respond to any queries and questions and found the perfect place for me to rent. However, dealing with "goodlord" was a pretty horrendous experience. They are far more interested in trying to sell you insurance, utilities and broadband than anthing else. If being forced to use "Goodlord" be prepared to receive an onslaught of cold-calls, texts and emails, all claiming to be either "on behalf of" or "in connection with" Goodlord.
1/5
GoogleCancel sales viewings without letting you know. Person on the phone also didn’t know what he was talking about , don’t bother wasting time with them
5/5
TrustpilotCharlotte Morgan was very helpful
Charlotte Morgan was very helpful and kept us updated every step of the way and explaining the whole process.Really appreciate the professional and friendly manner she handled the process for us.
5/5
TrustpilotThe experience is great.always can get…
The experience is great.always can get feedback on time when I have requirements.
5/5
TrustpilotKudos to Kate Smith
Kudos to Kate Smith, who took over the management of my property after a period of time where I was I satisfied with Prospect. She really helped turn the account around and am super happy with the proactive approach to property management. Kate is a pleasure to work with.
5/5
TrustpilotReview Sasha Byrne 2021-2022
I would like to extend our big thanks to Sasha Byrne. She is managing our rent for maybe a year now and she’s always been exceptionally helpful, clear in her communications, responsive, dedicated and always striving to meet our needs and requests. An overall high standard of service. Thanks a lot, Sasha!
5/5
TrustpilotExcellent Nikki my property manager has…
Excellent Nikki my property manager has always been there when I need assistance.
5/5
TrustpilotBeth Murphy - Prospect
Beth Murphy has been a star and has been very quick and proficient in all her response and organisation
5/5
TrustpilotVery professional
Natasha helped me look for a property and I was very impressed with her expertise. Natasha is very professional and provided great customer service. I would definitely recommend her to anyone with the search for a property.
5/5
TrustpilotWe cannot fault the first class…
We cannot fault the first class attention to detail and support throughout the selling process of our home. Thank you to Michael, Nicole and Maddie. The process of selling a home can be challenging in the UK and the team has carried us throughout. We cannot say enough positive things about you all.
5/5
TrustpilotChira has been a real trooper for us…
Chira has been a real trooper for us this year. Nothing has been to much trouble and she has responded to every email and phone call. Thanks Chira keep up the great work.
Agent replied · 24 October 2024
Thank you for your 5 star review!
5/5
TrustpilotChira Gavaghan has looked after my…
Chira Gavaghan has looked after my tenancy in a most professional and courteous manner, always willing to help and follows everything through on time and with excellent feedback.Thank you Chira, Steve17 Oxfordshire Place
Agent replied · 24 October 2024
Thank you for your 5 star review!
5/5
TrustpilotHelpful Agency
Sasha has been very helpful and responsive with our queries throughout our tenancy. But in general the overall experience so far with Prospect has been pleasant.
5/5
TrustpilotTennant Feedback
Tennant FeedbackAgnese Reese is the manager for my property, she is always quick to respond to any queries or issues that may arise.She is always very professional and polite, following up after work has been carried out to make sure we are happy with the results.As our property manager, Agnese always ensures we feel valued as tenants.
5/5
GoogleNikki Gardner a pleasure to do business with. Hassle free communication with super fast response times. Thank you
Agent replied · 16 March 2026
Thank you for taking the time to leave this positive for Nikki. All the best.
5/5
GoogleBeth Murphy was hands down the best estate agent that I have come across - I have tried most of the high street agents and they haven’t come close.
5/5
TrustpilotSasha Byrne
I have been dealing with Sasha Byrne for several months now, supplying a cleaning/clearance service as required for her portfolio. Sasha is polite, friendly and efficient. she provides plenty of business leads and everything goes smoothly as she is so organised.I look forward to dealing with her in the future and wish her all the best.
5/5
TrustpilotAmazing service from Beth
Amazing service from Beth! We felt were were in very good hands, and our experience was smooth sailing and efficient.We would recommend Beth at prospect estate agency for anyone who’s looking to sell their house! We recommend highly.
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