5/5
TrustpilotLetting
Charlotte Morgan made the whole letting process very easy for me, even though it has been 20+ since I have rented. The online tools which assisted with the forms, bills were especially useful for me.
Trusted Agent profile · Wokingham
Verified
Prospect Wokingham reviews
★★★★★
2,238 reviews across 2 platforms
12 -14 Broad Street, Wokingham, RG40 1AB, RG40 1AB
Prospect's office in Wokingham, at 12 -14 Broad Street, is rated 4.7 out of 5 across 2,238 reviews on two platforms, including 374 Google reviews rated 4.8.
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Reviews
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWe've just let our property through…
We've just let our property through them. Jordan and Sam were super helpful from the get go. And now the admin team has been brilliant. Hopefully the relationship continues to go as smooth as it has been.
Agent replied · 24 October 2024
Thank you for your 5 star review!
5/5
GoogleJust sold our house with prospect in wokingham. Great service, kept me up to date with everything. Would definitely recommend to friends that sale their homes in the future. Matt, Connor, and Dan were all very helpful.
Agent replied · 10 January 2025
Thank you for your 5 star review of the Wokingham office, we wish you all the happiness in your new home!
5/5
TrustpilotI write this to leave a positive…
I write this to leave a positive feedback for Emily (from management) who has recently taken over from Melisa (who was also a great support and help all over our collaboration). Emily has been very helpful and informative and it's been a great joy to work together. In general the whole team are very efficient and professional and you in safe hands. Thank you all
5/5
GoogleJust wanted to drop a note to say a huge thank you to Dan and his team, but notably Matt and Tracey in particular for helping complete the sale of my house. …
Agent replied · 10 November 2024
Thank you for taking the time to leave us a review, Chris. Due to technical issues, it seems like our previous response has been removed from Google, so we apologise for the delay. … More
5/5
TrustpilotI have been liaising with Angela…
I have been liaising with Angela Jennings, Property Portfolio Partner,on the process of bringing a tenancy to an end, and she has been extremely helpful throughout.
5/5
GoogleHave been dealing with Charlotte, who has been amazing in helping me rent my new apartment. Taking me through from start to signing lease. Just waiting for my move day. Thanks Charlotte.
5/5
TrustpilotChartlotte
Chartlotte, Mateo, and Chloe have all been absolutely amazing with helping myself and my partner move into our new apartment with a very quick turn around! They kept us updated every step of the way and every piece of communication was friendly and efficient. Couldn’t recommend the prospect leggings team enough!
4/5
TrustpilotBeth has been an excellent communicator…
Beth has been an excellent communicator throughout my purchase, she kept communication flowing between all parties to ensure my sale and purchase was successfully concluded.
5/5
TrustpilotHighly recommended!
Our experience with Prospects has been wonderful! We cannot thank Beth enough for her support in firstly selling our property but not giving up in securing our dream house! Nothing was ever an issue, and any lows we encountered during the process were quickly actioned and resolved by Beth and the team! Thank you
5/5
GoogleProspect have made a stressful time much easier for us, in particular Nikki Gardner, extremely professional and always on hand to help with any questions we have had. Highly recommended!
5/5
TrustpilotI have been using Prospect for quite a…
I have been using Prospect for quite a few years now, i cannot fault them, would highly recommend them for a personal and very professional service.
5/5
TrustpilotJosh at Sandhurst branch was exceptional
I had hard time with my purchase (an understatement!) but it became clear that Prospects were willing to go the extra mile to do what was needed to help - communication, proactive support to all involved, honest advice even if painful to hear. Josh and the team at the Sandhurst branch are highly recommended.
5/5
TrustpilotThe best service from Sasha
The best service from Sasha Dealing with agency's sometimes can be quite difficult especially when you move house and I can say that I was really lucky as Sasha made everything so easy for me she always found the best solution and her emails come into my inbox within an hour after my enquiry. Thank you, Sasha
5/5
TrustpilotProperty Management Claudia
I have been dealing with Claudia, who is my Property Manager. She is very helpful, polite and responsive. She is a pleasure to work with!
5/5
Trustpilot5 Stars all the way
5 Stars all the way! Beth has been our point of contact Since the start. She made sure we had everything we needed in order to exchange and even now helps with any little queries we may have. Thank you so much Beth you have been an absolute star! We are looking forward to completing very soon.
5/5
TrustpilotKenny was really helpful
Kenny was really helpful. Showed me around and answered all the questions I had 👌🏼
Agent replied · 24 October 2024
Thank you for your 5* review, Chris.
5/5
GoogleCharlotte was amazing best estate agent I’ve ever had! X
5/5
TrustpilotGreat Service
I have been using Prospect for my rental properties for 10 years and can highly recommend them for their service and promptness with responses. They have let my properties very quickly and made the whole letting process very easy for me, kept me informed throughout so special thanks to Jordan, Harrison, Katie and Sasha for all their help
5/5
GoogleFantastic Team!! Chase Jacobs is a customer service legend!! He was really professional and helpful thoughout the entire process of finding and moving into our new home - highly recommend working with the Prospect team in Wokingham!
Agent replied · 10 November 2024
Thank you for posting this 5 star review of the Lettings team's service in our Wokingham office. We wish you every happiness in your new home.
5/5
GoogleStaff is very helpful and supportive. I work with Nikki Gardner, found excellent support from her always. Thank you.
Agent replied · 16 March 2026
Thank you for your 5 star review, glad Nikki was a support to you!
5/5
TrustpilotA very efficient agency
A very efficient agency. Any repairs are resolved by my agent Nancy in a timely manner. Would recommend them to friends.
5/5
TrustpilotGreat service
Saffron has been very professional and helpful. She has always replied on time and very quickly to my emails and phone calls and kept me informed of what was happening at all time. Saffron took the time to understand my position and explain the procedures. Although I was not entirely happy with the outcome it was nothing that she could control.
1/5
TrustpilotSadly had to make a formal complaint…
Sadly had to make a formal complaint about one of their tenants.
Agent replied · 19 August 2025
Good afternoon, I hope you are well. I'm sorry to hear of this experience. We thank you for your email, please contact the lettings manager Elliott on 01276 538 346 or egarrington@prospect.co.uk for some feedback on this situation. Kind regards
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