5/5
TrustpilotAshleigh Ackermann 5 Star rating
Ashleigh Ackermann 5 Star rating, very easy to talk to and very helpful every time. One of the best I have the pleasure of dealing with.
Trusted Agent profile · Wokingham
Verified
Prospect Wokingham reviews
★★★★★
2,238 reviews across 2 platforms
12 -14 Broad Street, Wokingham, RG40 1AB, RG40 1AB
Prospect's office in Wokingham, at 12 -14 Broad Street, is rated 4.7 out of 5 across 2,238 reviews on two platforms, including 374 Google reviews rated 4.8.
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Reviews
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHouse sale
Prospect have been able to guide us through the entire process of our house sale. Their experience made all the difference.
Agent replied · 2 September 2025
Hello Paul, Thank you for the 5 star review. We're please you had a great experience. Kind regards
5/5
TrustpilotWe have had a very positive exprience…
We have had a very positive exprience working with Nikki Gardner. I highly recommend her. It has been a great experience working with Nikki!
5/5
TrustpilotGreat Agency and Lily Sines a pleasure to deal with
I rent a property through Prospect and from the start to now, 2 years in, they have always been great to deal with. In particular, my main contact Lily Sines has been fantastic throughout, and continues to be great. Lily always replies quickly, is friendly and extremely helpful, and continuously communicates updates with any subjects I have reached out about.
5/5
TrustpilotLily Sines
Over many years I've had several managers to look after my property. By far the most professional and helpful is Lily Sines at Prospect. I cannot praise her highly enough. Lily is always 'on the ball', quick to respond, kind, looking to be positive and help with any issues. I would recommend Lily Sines at Prospect to any potential landlords.
5/5
TrustpilotThank you Beckie for the great follow up
Just wanted to express my gratitude to Beckie for checking in with me after we moved in. The landlord swiftly fixed the kitchen floor and the water tap, as well as the garden fence. and we realised that her diligent follow-up was the reason behind this. :)thank you Beckie :)
5/5
TrustpilotWonderful experience
We have just today completed on our house purchase, from start to finish it has been absolute pleasure going through the process with Beth Murphy. I cannot recommend Beth and the Wokingham branch enough.
4/5
TrustpilotLong term good
We have used the agency for a number of years. Nancy Suri our agent is always helpful and responsive whereas other firms and agents have not always been as good.
5/5
TrustpilotCharlotte Morgan
I had a fantastic experience with Charlotte M at Prospect Wokingham. From the very beginning, she was professional, responsive, and genuinely helpful. She made the whole letting process smooth and stress-free, answering all my questions promptly and keeping me informed every step of the way. I would highly recommend her to anyone looking for a reliable and trustworthy letting agent.
5/5
TrustpilotHouse Purchase
We purchased & completed our home at the end of Jan 2021 through prospect & whilst every purchase isn't without it's teething moments I have to say that overall our experience was great, Ellen - New Homes Manager was fantastic & really went the extra mile in helping secure the property for us along with chasing additional issues we had on the matter. I would recommend her & Prospect to friends.
5/5
TrustpilotThank you to Charlotte Morgan who was a…
Thank you to Charlotte Morgan who was a great help!! 10/10
5/5
TrustpilotHighly recommend Agnese @ Prospect
We can highly recommend Agnese and Prospect as a Lettings and management company. After several tenancies due to unforeseen circumstance during Covid19 we were looked after superbly by Agnese whose prompt and courteous communication with us and the landlord made the whole check in, rental period and check out as smooth as possible. They go the extra mile compared to other agents and provide a more personalised experience.
5/5
TrustpilotNancy Suri - Prospect
Nancy Suri Nancy has managed our property with a great deal of professionalism. She has been proactive in communicating with us and the tenants. Definitely recommended especially working with her.
5/5
TrustpilotReliable agency with truly supportive property management
I’ve been renting my home through Prospect estate agency for the past three years, and my experience has been consistently positive. What truly stands out, however, is the exceptional support provided by Lynne Jones.
5/5
TrustpilotBig thanks to Beth
Would like to thank Beth for being such a big help in the search for our forever home. Nothing was ever too much trouble, she really is a credit to the company. Unfortunately our circumstances have changed which has put a halt on purchasing a property, but once we're ready to buy again Beth will definitely be our first point of call.
5/5
TrustpilotThank you Sasha
I would like to mention and highlight the brilliant service we have been provided with by Sasha Byrne. She has been exceptionally helpful, thorough, and comprehensive. We have had had some issues with tenancy agreements being renewed and a journey which could have been rough, has passed nicely and smoothly, thanks to Sasha's dedication and hard work - THANK YOU SO MUCH
5/5
TrustpilotThanks Beth!
After a long and painful search for a property that fulfilled most of our requirements, Beth was not only proactive in facilitating this, she also went out of her way to make sure we found the perfect property within our budget. It was a delight dealing with her through the purchase process and she kept us informed right through making the process as stress free as possible. Thanks Beth!
5/5
GoogleI recently viewed a property and had a great experience, Charlotte Morgan showed us around, she was really welcoming and had an answer for every question!
Agent replied · 25 June 2025
Hello Savannah, Thank you for the lovely review about Charlotte. We're glad you had a great experience. Kind regards
4/5
TrustpilotIt all worked out well in the end with Prospect, Wokingham!
Despite being a little bit quick to ask us to decrease the sale price of our Parent’s house when we put it up for sale with Prospect and comparing it to other houses in the area that were in my view “not comparable” -it has all worked out well. And we have SOLD with Prospect. Beth Murphy’s communications were very good and her advice was invaluable when dealing with the prospective purchaser. She kept with us throughout the process, which was a little bit complex and in the end, we sold to the first viewer, at only a small discount to the asking price. We are very happy with Prospect and the result.
5/5
TrustpilotCharlotte was amazing
Charlotte was amazing; answered all the questions I had ; she was very friendly and professional.
5/5
GoogleCharlotte has been a god send from start to finish, she listened to what we were looking for as we were left in a situation where we had to move out of our current place and find another, it was a nightmare but Charlotte was exceptional and …
5/5
GoogleThank you Michael for all your patience and continued chasing for updates during our 7 month wait to buy our first home! We are loving it here and we are grateful you helped keep us on track 👍 …
5/5
GoogleCharlotte has been very professional and able to move the process along quickly with minimum fuss, highly recommended!
5/5
GoogleVery friendly staff, especially Miss Charlotte, she understands my inquiry and helped to find me suitable property. Recommend
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