Trusted Agent profile · Wokingham
Verified
★★★★★
2,238 reviews across 2 platforms
12 -14 Broad Street, Wokingham, RG40 1AB, RG40 1AB
Prospect's office in Wokingham, at 12 -14 Broad Street, is rated 4.7 out of 5 across 2,238 reviews on two platforms, including 374 Google reviews rated 4.8.
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Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
TrustpilotAbi Heppner has been conducting…
Abi Heppner has been conducting viewings at my house, she is also such a delight to me and the clients as well as always remaining professional. The first viewing she booked for me to view even ended up being the one I am now buying.Would highly recommend Abi to anyone!
5/5
TrustpilotChloe Reilly has been my Property…
Chloe Reilly has been my Property manager for the last 18 months. She is a very friendly, helpful and responsive individual. Her work demonstrates a proactive and professional approach and she is always "on top of things." My only reservation is that I wish I had found the Prospect Agency before - my experience with two other agencies was absolutely woeful.Thank you Prospect and Thank you Chloe.
5/5
TrustpilotThe Lettings team of Les
The Lettings team of Les, Chris and Jordan were simply amazing in getting us into our property on the day we needed to move despite last minute obstacles. They never gave up. Would highly recommend.
5/5
TrustpilotI had a wonderful experience renting a…
I had a wonderful experience renting a property through Nancy at Prospect. She was always quick to respond, incredibly professional and friendly. The whole process was smooth and Nancy ensured a seamless renting experience for me .
5/5
Trustpilot1 Year Review
Having used Prospect for just a year. I found their service to be outstanding. Beckie Baxter was our property manager and she ensured that we were well taken care of. Any issues we had was handled in a timely and efficient manner. Even when we unexpectedly needed to extend the contract, Beckie and her team leapt into action to make sure we could remain the extra time. Great service.
5/5
TrustpilotI have just completed on a sale of my…
I have just completed on a sale of my property. Very pleased to have used Prospect. I had 2 key contacts - Cameron and Calum - who showed a lot of commitment and energy in marketing my property. They kept me updated in terms of feedback from viewings as well as promptly returning my calls from any queries I had. Both were professional and courteous throughout and gave me a lot of confidence. Well done and thanks !
5/5
TrustpilotA pleasure dealing with Katie from Prospect.
What a pleasure dealing with Katie from Prospect, Professional, caring and always available to assist you where necessary. I would recommend Prospect for anyone looking to rent property.
Hello Graham, Thank you for the great 5 star review! Lovely to hear that Katie was able to help you have a great experience with us :) Kind regards
5/5
TrustpilotBeckie Baxter
I have dealt with Beckie Baxter on numerous occasions whilst being a tenant, in some cases through some difficult times and most recently as I’ve extended my tenancy agreement. Beckie has always kept me informed on all matters and guided me through the documentation and also chased me (politely) when needed. Beckie is always amiable and professional ensuring that all is well with myself and the flat. It’s always a pleasure to deal with Beckie.
5/5
GoogleI have dealt with Daniel White on a recent transaction. He was always willing to go the extra mile to help us and was always informative and prompt in his responses. I would definitely recommend the guys at the branch and cannot wait to deal with them on our next Purchase.
Thank you for your 5 star review of Daniel and his team!
5/5
TrustpilotEasy Breezy
Right from the start, Stefano was very helpful and encouraged me to ask him if I had any questions at all. As this was my first time renting this was greatly appreciated and no question I had went unanswered. He showed a great deal of interest in my customer experience and made me feel at ease throughout.
5/5
TrustpilotFriendly,
Really impressed with the service from Prospect, and Demi and Shaun in particular. We have just exchanged - it was a bit of a drawn out process (isn’t it always!) but I have no doubt it would have been much much longer without the tireless work of Demi and Shaun- always at the end of an email or telephone. They helped moved things along and were great at arranging extra viewings for us and accompanying builders and surveyors to keep pressure on. The communication has been fantastic throughout and I wouldn’t hesitate to recommend them. Hopefully won’t need to move for some time (!) but if/when we do decide to move I will definitely be calling Prospect.
5/5
TrustpilotProspect - Way to go
Hi, I heard about Prospect whilst searching for my rental accommodation in Wokingham - Park view and i got in touch with Robbie and it just i happened to ask Robbie about Ashville way and he helped me with the same right away Response time was good and very helpful in patiently listening to my question as being new to place and country i had lot. Overall Good experience Thanks Vivek Gharge
5/5
GoogleThanks to Charlotte for making it a smooth process, super helpful and very responsive.
Thanks for your comment 👍🏼 …
5/5
TrustpilotThe overall experience with Prospect…
The overall experience with Prospect was excellent. I rented and later sold my house with Prospect. They are very professional. I used their fully managed services and they managed my property really very well. I would like to mention specifically here Mr Daniel Abreu who was really helpful during the entire selling process for my house. I would highly recommend Prospects fully managed services for anyone who’s looking to rent their house.
5/5
GoogleNikki Gardner was very helpful and professional when ever we needed help making the whole process very easy for us. A big thanks to her
5/5
TrustpilotGreat experience
Beth Murphy was fantastic during my property viewings, and kept me up to date every step of the way, making sure the process went smoothly. I would highly recommend Prospect.
Thank you for your 5* review, Harriet.
5/5
TrustpilotFlat for my mother
I am purchasing a purpose built flat for my 84 year old mother who really doesn't want to move. Had a viewing with Grace and she totally put my mum at ease, had the patience to put up with mums hearing aid not working and just made the whole viewing a pleasant experience. Dealt with my questions very quickly afterwards and now we are looking forward to completion and getting mum in. Thank you Grace
4/5
TrustpilotDanniella Wylie makes all the difference!
Like every business it's all about the people. Danniella is thorough and always gets to the task in hand. She's proactive and listens to what I have to say diligently, be it good or bad. Things do go wrong, no fault of Danniella, but when I raise an issue she grabs 'the bull by the horn' and gets it sorted. People and their commitment to service are the secret (but simple) recipe to building happy customers - Danniella has this nailed down and practices it in every interaction I have with her - [5 Stars].As for Prospect the business, I am always cautious of letting agents as a Landlord, but to be balanced while we have had a few occasions to disagree they have always been reasonable and that is the source of building trust and loyalty [4 Stars].
5/5
TrustpilotVery Professional
Very professional company. Matteo and Charlotte were very thorough in their task of finding tenants. Nikki Gardner is an excellent property manager. Nikki responds quickly to emails and calls, resolves any issues to our satisfaction.
5/5
TrustpilotGreat service - Nikki Gardner
I would like to give a shout out to Nikki Gardner from Prospect Wokingham who has managed our tenancy extremely well since she joined the account. She is always prompt to respond and is very efficient and professional in all her dealings with me. Patrick Ashton
5/5
TrustpilotDEMI DE GOUVEIA IS AWESOME
DEMI DE GOUVEIA IS AWESOME Demi has been helping me to look out for properties to buy in aldershot. She is very well informed on all the properties she presents and very helpful . Great Job 👍
5/5
TrustpilotBeth at Prospect was fantastic
Beth at Prospect was fantastic. Her communication was amazing and she always came back to me with answers to my questions quickly and efficiently.she really made the whole experience much less stressful then it could have been! Thanks Beth.
5/5
TrustpilotI recently went through a very bad time…
I recently went through a very bad time in my life, as I lost my husband very unexpectedly. Saffron and her team at Prospect were wonderful, caring, supported and helped me change everything over to my name. Then when it was time for me to move, Saffron was again there. Nothing was too much trouble and she always replied to my emails promptly. I would highly recommend her and Prospect Realty.
5/5
GoogleThe search for a new rental is a daunting task, however dealing with Charlotte Morgan has been an absolute pleasure and made the process so much easier from start to finish. She has been thoroughly professional and kept us up to date at all times.
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