Trusted Agent profile · Wokingham
Verified
★★★★★
2,060 reviews across 2 platforms
399 Reading Road, Winnersh, RG41 5LT, Wokingham, RG41 5LT
Prospect's office in Wokingham, at 399 Reading Road, is rated 4.7 out of 5 across 2,060 reviews on two platforms, including 298 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
TrustpilotStress-free Contract renewal
My dealings with Prospect haven't always been perfect over the years, but this recent contract renewal with Sasha was great. Her communication was excellent throughout and she was always friendly and quick to respond to my messages. She made the whole process easy and stress-free and I hope to deal with her next time.
5/5
TrustpilotChloe has been a star
Chloe has been a star. Our property was originally on short term cooperate let’s, but due to COVID changed. Chloe has steered us through this process which has not easy. Always been sensitive to the fact that we are somewhat elderly and living outside the UK.
5/5
TrustpilotThank you Nikki
I’ve been renting with prospects for a few years now and they have always been very helpful with any help I needed
5/5
TrustpilotCharlotte Morgan presented a house to…
Charlotte Morgan presented a house to us for rent which we are very pleased to have made an offer on which was accepted. We are moving back from overseas and changing jobs so the automated reference system was a challenge. Charlotte helped us all the way and was always available for calls and questions. We were actually away on holiday and getting it sorted out allowed us to relax, without her we may have given up! Brilliant!!
5/5
TrustpilotChloe Reilly, Property Manager
We have been dealing with Prospect for several years now with Chloe Reilly as our Property Manager.Chloe is always very professional, informative and responds promptly.It is a pleasure having her as our property manager, she is a real asset to the Prospect team!Sarah & Tim Kearon
5/5
TrustpilotExcellent rental property management
My rental property manager, Kate Smith, is responsive and takes initiative when there is no time to wait for an answer. Engaging with contractors, obtaining quotes, and providing feedback along the way. Always informed, I feel I am in control even if I live in another country - and time zone. Thanks for what you do Kate!
Thank you for your 5* review, Elardus.
5/5
TrustpilotOur rental properties are managed by…
Our rental properties are managed by Lily Sines from Prospects, who is absolutely amazing. Always polite, proactive and very unbiased in her approach. Lily is a pleasure to work with and has taken the headache out of all rent related issues for us. Thank you Lily!
5/5
TrustpilotGreat service
Nikki at prospect lettings is always very helpful and professional.
5/5
TrustpilotThank you to Lily Sines
Just want to say thank you to Lily Sines for helping me and my partner over the last year with our property. Always responds very quickly on emails and is very professional with her job. Gets any issues solved very quickly and that is exactly what we want as tenants.Thank you
5/5
Trustpilotsupportive and attentive throughout this whole process
Thank you soo much Prospect for helping us find our dream home. You guys have been very supportive and attentive throughout this whole process, nothing is ever too much trouble. A special mention to Toby Herman who has really speed things along and for being super transparent and honest. Thanks from A&G
2/5
GoogleI have had good experience with both Ryan and Jay while discussing about a property. However I am very upset with the wording this agency uses when the owner is not …
We're pleased to hear of your good experience with our team in Winnersh & hope your dealings with the team there warrants a higher score than 2*. We take on board your feedback with regards to the wording in the letter you received & will look into it further.
5/5
Trustpilot10/10 service!
Definitely recommend! Beth was amazing right from the first introduction, she really took the time to make me feel comfortable and reassured me that the process of selling my house would be handled well as it was under difficult circumstances. Couldn’t have asked for better, thank you Beth!
5/5
TrustpilotBeth from Prospects was so helpful in…
Beth from Prospects was so helpful in trying to find a house for my parents. She was so friendly and bubbly it was refreshing to have such a upbeat person to deal with.
5/5
TrustpilotPositive experience and service
Prospect is a proactive lettings Agency with good lettings team. My interaction has been positive in terms of tenants find, setting up contract and maintainence with Harry and Charlie. Lily Sines is the property manager who is very responsive and looks after the property well.
5/5
GoogleI dealt with Abi when looking into a first time home and she made the task much easier! She is very proactive, knowledgeable about the area, professional, and above all, a pleasure to work with.
4/5
TrustpilotKatie was very upbeat and enthusiastic
Katie was very upbeat and enthusiastic, had a really nice down to earth chat with her about properties etc. great experience.
5/5
TrustpilotJust recently purchased our first house…
Just recently purchased our first house with only our first viewing with thanks to Abi Heppner. She has been great towards are property search and highly recommended 👍🏼
1/5
TrustpilotIf I could give them zero stars it…
If I could give them zero stars it would be too kind. The most incompetent estate agents that I’ve ever dealt with. They let people in your rented house without notice, they never fix items around the house. They hound you when you’ve given notice to move out. They don’t respond to complaints. They are useless and they try and keep all your deposit!! Stay away from them!!
5/5
TrustpilotVery professional and helpful service
Very professional and helpful service from Charlotte Morgan 10 out of 5
5/5
Trustpilot5 years of..........
Having dealt with Prospect for the last 5 years I can confidently say Hazel has been amazing. She is efficient, accommodating, understanding and most helpful. She has an excellent client/agent manner and very good at her job. Cannot day I am the easiest tennant to work with and her patience is a great attribute.
5/5
GoogleGreat experience with Ellie for a house viewing and subsequent aftercare. Communication was excellent, as was her knowledge. Thank you!
Hi Mitun Great to hear of your experience viewing houses with us. Enjoy a new home!
4/5
TrustpilotSasha has been really helpful and quick…
Sasha has been really helpful and quick to resolve any outstanding issues that i might have at the property i am renting
5/5
TrustpilotOutstanding!
I would give more stars if I could! The level of clear and efficient communication, support, friendliness, professionalism, I could go on. They have made a stressful process so easy. A huge thank you to Beth, who has been a complete star. Would highly recommend xx
5/5
GoogleVery good and smooth experience in viewing the property. Hassle free, full patience and no hurries. Thank you so much
Hi Ritesh Great feedback, thank you very much!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Prospect, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Send Prospect Winnersh a message.
Yes. Prospect Winnersh won Trusted Agent in The Trusted Agent 2026 awards.
