Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNorthwood Wokingham have been with me at every step of the way from 2005 when I first became a buy to let Landlord right up until 2025 when I finally retired and they sold both of the rental properties they had managed for me for the last 20 years. With my first 2 properties in the area, I signed up to their Platinum scheme and the team fully managed the properties with a guaranteed rental income for me irrespective of any potential voids between tenants. This was perfect for me in the early days when I was new to the rental business, needed a guaranteed hassle free income whilst I worked full time. As the years progressed and my property portfolio grew, I moved to the standard managed package. I was working with other agents outside Berkshire with my other properties and was always impressed with how Northwood’s standard of service, property maintenance , property inspections and attention to detail was so much better than elsewhere. Denise, Julie and the team were always happy to help resolve issues as they arose and give practical advice. Fast forward to 2024-25 and I decided to sell my properties, Denise and Julie were who I turned to provide expert advice and guidance through the 2 successful sales. I recommend the team at Northwood very highly both for Landlords (and tenants) as well as for property sales.
Linda · 4 September 2025
Agent replied · 9 August 2025
Thank you Linda, it's been a pleasure supporting you through your property journey and getting to know you over the last 20 years. Thank you for trusting us with your properties and writing this review, you've made our day! Denise
★★★★★ 5/5
GoogleOne month after moving, giving myself time to reflect and consider before writing this review:
Dennis, Julie and the team proved to be absolutely amazing throughout the whole process of selling our Crowthorne home, pretty much managing the entire transaction, liasing frequently and closely with ourselves, our solicitors, our sellers estate agents and our buyers estate agents with warmth, compassion, assertive patience, diligence and professionalism.
I can think of no criticism, constructive or otherwise, to offer (or cast) and I believe our buyers have experienced the same. Nor am I aware of anyone that I've discussed our move with that has had an experience that has come close.
I have, I am and I shall continue to recommend them wholeheartedly.
Tom · 21 December 2024
Agent replied · 31 December 2024
Thank you so much for the kind words Tom, they're really appreciated. It was a pleasure helping to sell your house and I hope you're enjoying your new home. Thanks again, you've really made our day!
★★★★★ 5/5
GoogleThis is an excellent letting agency and we strongly recommend Northwood in Wokingham.
As a remote landlord with multiple properties in the area, we rely on a local letting agent. Northwood in Wokingham always goes that 'extra mile' to ensure we have worry-free tenancy transfers and quality tenants.
Key to our relationship is their positive attitude to foreseeing or resolving any issues; recommending local trades and services, timely reminders of legislative requirements such as certification and being on hand to allow access.
That said, being a landlord is a financial transaction and agency costs are a major expense, Northwood's fees and charges are reasonable and undoubtedly we enjoy good value for money.
We have experience of other agencies and are approaching 20 years of working exclusively with Northwood in Wokingham, that tells its own story and we recommend them to any local landlord.PositiveResponsiveness, Quality, Professionalism, Value
Gary · 21 May 2022
Agent replied · 31 December 2024
Thanks so much Gary, it's great working with such a responsive landlord - Denise
★★★★★ 5/5
GoogleI've used Northwood Wokingham team's guaranteed rent service for over a year now and have been very happy with their service. They made the move over to them very easy. Also they guided me on what I needed to do before the property was let out i.e. what documents that I needed in place. Since then if I need to contact them about anything then they are very responsive and helpful. Many thanks Denise and the team for your friendly and professional service so far!PositiveResponsiveness, Quality, Professionalism
Jag · 21 May 2022
Agent replied · 31 December 2024
Thanks so much for the kind words, it's been lovely working with you for the last year and here's to many more!
★★★★★ 5/5
GoogleWe have just spent the last 17 months renting a property in Wokingham that was managed by Northwood. Having been tenants since 2014, we have experienced the whole range of letting agents - from mediocre to amazing - and have to say that the Wokingham Northwood rentals team are the best letting agent that we have ever had the pleasure of using!
They have always been very professional - from handling our viewings during the days where everyone was emerging from the first COVID lockdown in June 2020, right through to our moving out less than a week before Christmas 2021! Whenever we have had any questions or issues, the team have always been super responsive and helpful. Any issues that occurred have been dealt with quickly and to our satisfaction. We also appreciated the pre-checkout visit & advice from Denis. We have never received such assistance in all of our prior years spent renting!
Having seen how they manage tenants, we would definitely recommend them to anyone looking to rent a property within the Wokingham area. Thank you Denis, Mel, Jane & everyone else at Northwood Wokingham.PositiveResponsiveness, Quality, Professionalism
Simon · 7 March 2022
Agent replied · 31 December 2024
Thanks so much Simon, everyone in the office really appreciated your kind words and I hope you're settling well into your new home.
★★★★★ 5/5
GoogleI used Northwood Wokingham’s rental service over the last 2 years, until recent sale of my property. As an accidental landlord, I had no experience with letting out properties, knowledge of government regulations and tenant rights. From the get go, Northwood Wokingham patiently guided me in getting the right certifications in place and were very flexible with my requests regarding marketing my property to prospective tenants. Their service charges are comparable to other agencies, however, I felt well-counselled at every step of the way. Thank you Denise and the rental team at Northwood Wokingham!PositiveQuality
Farah · 9 December 2021
Agent replied · 31 December 2024
We loved working with you Farah, thanks so much for the kind words - Denise
★★★★★ 5/5
GoogleRight from our first contact this team greatly impressed. We had 7 estate agents visit our property, including the cartel, from the outset Denis arrived casually dressed and with a genuine smile not a forced,’we need the business grimace.’ His relaxed air and genuine interest in what we were doing left us with no doubt that we would use Wokingham Northwood.
From the house dressing to the superb photographs were all enjoyable and a pleasure we felt that they were getting the job done. The brochure is brilliant.
To Denise, Julie, Denis and all the Northwood team in Wokingham a huge ‘ THANK YOU’ it was an outstanding job, excellently executed.
BobH
Robert · 9 December 2020
Agent replied · 31 December 2024
Thank you so much for the kind words. We all loved working with you both and you'd put so much effort into making sure your house looked so inviting. It was no surprise when it was snapped up and I hope you're really enjoying your new home. Thank you from all of us.
★★★★★ 5/5
GoogleI recently bought my home with Northwood Estate Agents Wokingham branch. I found every member of the team I dealt with to be very professional and a pleasure to deal with. I would like to specifically note Julie for being so on-the-ball and uptodate throughout the whole process. If I was ever in need of an estate agents again I would welcome the opportunity to deal with any of the estate agents in the Northwood team. In hindsight I wish we had sold our property with Northwood also (the same positive feedback could not be given for the estate agents we sold through).PositiveResponsiveness, Quality, Professionalism
Shanice · 9 December 2020
Agent replied · 31 December 2024
Thanks so much Shanice, I'm so happy we could help the move go as smoothly as possible. You were also a pleasure to deal with making sure everything at your end was done promptly, I hope you're loving your new home!
★★★★★ 5/5
GoogleThese guys are brilliant, I don't think I've ever had a good experience with a letting agency until Northwood Wokingham.
We dealt with Dennis and Julie throughout and they were amazing, all the staff in fact are extremely friendly and helpful. You get the feeling they genuinely care and they are willing to answer any questions you have with complete honesty and integrity.
Although I get the feeling we will be happy in our new place for a long while, Northwood Wokingham are the only agency I would consider again for my next move. Thank you!
Danny · 14 January 2020
Agent replied · 31 December 2024
You've made our morning Danny! We love helping people find the right home for them. Thanks for taking the time to post a review.
★★★★★ 5/5
Direct reviewsDear all at Northwood Wokingham,
I would also like to say thank you to all of you for the more than excellent service you have provided us with over the last 15 years. I can not think of a single event where I was in doubt that you are by far the best. Maria and I wish you all the best for the future and thank you once again for looking so well after us and our property.
Best regards.
Maria and Patrick
Patrick · 15 February 2023
★★★★★ 5/5
GoogleWe looked to sell our house 2020, We instructed Northwood to carry out this service as Denis seemed very professional and really got behind us.
From the start Denis and his amazing team really did make this a pleasure to be working with. They valued our house above what we were expecting @£475,000 and with our neighbour selling the same style of house for £410,000 and had been for a few months with a different agent. I was quite excited to watch the friendly competition start.
Pictures were taken and then we had a one weekend of visits. On the Monday morning we had the great news that we had 3 offers 2 at FULL ASK!!!!! Gob smacked we sold the house within 48hrs... As for the competition, well there isn't is there. Northwood clearly have the talent and skill set to actually do what they say.
Obviously they carried on this brilliant standard through the rest of the sale with excellent communication. I do and will continue to go out of my way to recommend.
Thank you very much to Denis, Julie and the rest of the great team.
William · 22 December 2022
★★★★★ 5/5
GoogleI can't thank Denis at Northwood Wokingham enough for his help selling my house, thank you so much to all the team there for being amazing, thank you
Kate · 6 March 2024
Agent replied · 31 December 2024
Hi Kate, it was an absolute pleasure working with you. All the best with your future plans, Denis
★★★★★ 1/5
GoogleAbsolutely terrible branch! They showed no interest in helping. We rented a property that had mold. The straightforward solution was to replace the windows, but they went to great lengths to avoid doing this.
(Reply to ur response: you only visited when you had to make checks, you never came to actually check the issue I have mentioned. As for current tenants, you might addressed the issue when we left as you couldn’t find someone…)
Linas · 22 December 2023
Agent replied · 31 December 2024
Hi Linas, I'm sorry you're not happy with how your tenancy went but am surprised you've left a review over 3 years after you left the property. None of the following tenants have had an issue with mould and as you were advised there is a balance between heating and ventilation that was required to combat the issue. Many visits were made to the property and we did everything we could to help.
★★★★★ 5/5
Direct reviewsI used Northwood Wokingham???s rental service over the last 2 years, until recent sale of my property. As an accidental landlord, I had no experience with letting out properties, knowledge of government regulations and tenant rights. From the get go, Northwood Wokingham patiently guided me in getting the right certifications in place and were very flexible with my requests regarding marketing my property to prospective tenants. Their service charges are comparable to other agencies, however, I felt well-counseled at every step of the way. Thank you Denise and the rental team at Northwood Wokingham!
Farah · 22 June 2021
★★★★★ 5/5
GoogleI called in a favour from the northwood team and was delighted they could help me out. From renting with them to any situation outside work, they always do their best to help you if they can. If we ever found ourselves needing another place to rent/look to buy, Northwood would be my first choice. Thanks again for all your help!PositiveProfessionalism
Ricky · 22 December 2022
Agent replied · 31 December 2024
Thanks so much Ricky, you've made our day!
★★★★★ 5/5
Direct reviewsHighly recommend using Northwood Wokingham and would not hesitate to use them again in the future. So smooth with renting and selling my property and have an amazing team of friendly professional people behind it.
Vicki · 10 August 2021
★★★★★ 5/5
allAgentsWe have been
We have been delighted with the service that Denis and his team have carried out on our behalf when renting out our two bedroom apartment.
Jennifer · 27 June 2022
★★★★★ 5/5
allAgents"We have been..."
We have been delighted with the service that Denis and his team have carried out on our behalf when renting out our two bedroom apartment.
Jennifer · 27 June 2022
★★★★★ 5/5
GoogleI have rented out a property via Northwood for over 10 years. I have always found each member of staff, helpful, professional and friendly. I would thoroughly recommend this Company to any prospective Landlord. I always used their innovative guaranteed rent scheme. Thank You Northwood.PositiveResponsiveness, Quality, Professionalism, Value
Brian · 21 May 2021
Agent replied · 31 December 2024
Thanks for the kind words Brian, it's been a pleasure working with you and your tenants have always appreciated having such a responsive landlord. I hope we get to work together again in the future.
★★★★★ 5/5
allAgentsI decided to give Northwood
I decided to give Northwood the chance to let a property which I recently bought in Woking
What struck me was how quickly Teresa grasped my requirements, then quickly pulled together the right tenancy and service for me. Although I am experienced landlord, it was reassuring that she knows her stuff and is up to date with the market
Everyone in the team seems genuine and honest, I'm sure I will be using them in the future
Bim · 27 March 2017
★★★★★ 5/5
allAgents"I decided to give Northwood..."
I decided to give Northwood the chance to let a property which I recently bought in Woking
What struck me was how quickly Teresa grasped my requirements, then quickly pulled together the right tenancy and service for me. Although I am experienced landlord, it was reassuring that she knows her stuff and is up to date with the market
Everyone in the team seems genuine and honest, I'm sure I will be using them in the future
Bim · 27 March 2017
★★★★★ 5/5
GoogleBy far the best real-estate agents I have had the chance to meet and work with. Attentive, fast to respond, flexible, kind and understanding. Had a superb experience throughout, all the way from viewings to leaving the flat we have rented. They managed the property perfectly and responded in record time whenever something went wrong.
Jonathan · 2 January 2020
★★★★★ 5/5
Direct reviewsSuch a Great experience with these guys. Professional all the way.
Clemmie · 17 October 2023
★★★★★ 5/5
Direct reviewsBrilliant service. Julie did fantastic job for me. She went extra miles to help me out. Thanks you very much for your help. Much appreciated
Mr · 25 February 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
