Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI don't normally write reviews but i was so impressed today when viewing a property that I felt I had to make an exception.
Rosemary was there to meet us and show us around, she was fantastic!!!. Extremely professional, helpful and made us feel very comfortable. I can honestly say that out of all the agents I've dealt with over the past few weeks, today was the first time I hadn't felt rushed around from the minute I arrived. I would reccomend Martin & Co for a great professional service.PositiveResponsiveness, Quality, Professionalism
Trina · 27 May 2022
Agent replied
Thank you Trina, for that lovely review. We pride ourselves on our customer service approach, and Rosemary is a great example of that in action. All the best from the team at Martin & Co Wokingham.
★★★★★ 5/5
GoogleI don't normally write reviews but i was so impressed today when viewing a property that I felt I had to make an exception. Rosemary was there to meet us and show us around, she was fantastic!!!. Extremely professional, helpful and made us feel very comfortable. I can honestly say that out of all the agents I've dealt with over the past few weeks, today was the first time I hadn't felt rushed around from the minute I arrived. I would reccomend Martin & Co for a great professional service.
Trina · 30 March 2022
Agent replied
Thank you Trina, for that lovely review. We pride ourselves on our customer service approach, and Rosemary is a great example of that in action. All the best from the team at Martin & Co Wokingham.
★★★★★ 5/5
GoogleMartin & Co Wokingham have been our letting agents for over 5 years, and we have had a happy and friendly relationship with them. The team, led by Erica, is very professional, really reliable and always helpful. Our properties are well looked after. I would strongly recommend them.
Fiona · 13 August 2024
Agent replied · 19 September 2023
Hi Fiona
Thank you that is so great to hear you are happy with the service. The team and I are very grateful for trusting us with your lovely portfolio. :)
All the best
Erica, Kaitlyn and the rest of the team at Martin and CO.
★★★★★ 5/5
GoogleWe just bought our first home with the help of Martin & Co. Eleanor was the agent who assisted us with throughout the process and she was nothing but helpful, showing a genuine interest in ensuring we had a positive experience. We were even gifted flowers and a handwritten card when we collected our keys which was a lovely touch.
Charlie · 10 October 2023
Agent replied · 1 June 2023
Thank you Charlie, it was great working with you and we are super pleased your move went well. Many thanks for the review, Eleanor, Erica and the sales team at Martin and Co
★★★★★ 5/5
GoogleI would like to highly recommend Martin & Co Wokingham for their professional and effective approach.
We were renting with another Estate Agent for a while and their bullish and dismissive style was appalling. When our landlord informed us that we are moving to Martin & Co Wokingham our worries quickly dissipated. We were contacted by Erica Townend and we had a long and fruitful meeting resulting in solving all our previous issues. We were impressed by her knowledge, professional and practical approach.
With Martin & Co Wokingham all issues are logged easily in their reporting system and they will usually follow within a business day or even sooner.
We had couple of emergencies and their response was quick and efficient. And when our Landlord decided to sell the property, Giles Mitchell helped us in the negotiations and the sales process.
I would also like to thank Katie Gibson for her excellent approach and support.
Tzvetomir · 4 July 2021
Agent replied
Thank you very much for taking the time to write this review. You certainly appear to have used all our estate agency expertise across lettings, property management and sales, and we're delighted that you experienced the friendly, high quality professional standards of customer service that we strive to deliver every single day. Congratulations on completing your purchase, and we send you all good wishes for 2021. All the best from Erica, Giles, Katie and the whole team at Martin & Co Wokingham
★★★★★ 5/5
GoogleI would like to highly recommend Martin & Co Wokingham for their professional and effective approach. We were renting with another Estate Agent for a while and their bullish and dismissive style was appalling. When our landlord informed us that we are moving to Martin & Co Wokingham our worries quickly dissipated. We were contacted by Erica Townend and we had a long and fruitful meeting resulting in solving all our previous issues. We were impressed by her knowledge, professional and practical approach. With Martin & Co Wokingham all issues are logged easily in their reporting system and they will usually follow within a business day or even sooner. We had couple of emergencies and their response was quick and efficient. And when our Landlord decided to sell the property, Giles Mitchell helped us in the negotiations and the sales process. I would also like to thank Katie Gibson for her excellent approach and support.
Tzvetomir · 30 March 2021
Agent replied
Thank you very much for taking the time to write this review. You certainly appear to have used all our estate agency expertise across lettings, property management and sales, and we're delighted that you experienced the friendly, high quality professional standards of customer service that we strive to deliver every single day. Congratulations on completing your purchase, and we send you all good wishes for 2021. All the best from Erica, Giles, Katie and the whole team at Martin & Co Wokingham
★★★★★ 5/5
GoogleWe've recently rented a flat with Martin & Co and we are very pleased with the experience. Faye Caterer was very professional and helped us all the way through the process which was very smooth and quick. Thanks again for all the help!
Fabrício · 5 August 2024
Agent replied · 27 October 2023
Hello Fabricio, That is such a lovely review. Faye is over the moon that you have recommended us! Thank you again, Erica, Faye and the lettings team
★★★★★ 5/5
GoogleMartin and co in Wokingham have been an amazing letting agent. In particular Lucinda and Rosemary, they are always so responsive both sorting out issues and updates. Would highly recommend as a letting agent
Claire · 8 December 2025
★★★★★ 5/5
GoogleWe’ve had a lovely experience with this letting agency they were and are always ‘on the ball’ so to speak! I even had a slight issue with my application and they didn’t write it off they went out of their way to figure out a solution which was a decider as to whether we would be able to rent or not. Thanks for being so helpful and big thanks to Meghan for being such a genuinely lovely person 💚 highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Elizabeth · 1 July 2020
Agent replied
Thank you for your comments, Elizabeth, both about our agency and especially about Meghan.... We were delighted to have been able to help. All the best from the team at Martin & Co Wokingham.
★★★★★ 5/5
GoogleI would like to thank Erica and her team for all their help and support over the last year, the team at Martin and Co Wokingham are extremely professional & knowledgeable, Every time I have a property or tenant related issue I know I can always rely on Martin and Co to help.
As a landlord I have moved my entire portfolio over to Martin and Co to manage and they do an amazing job.
Thank you once again for all your help and Support once again.
Ian · 20 April 2020
Agent replied
Thank you for your kind comments Ian. We try hard to provide a service that is both professional and personal to meet our customers specific needs. Many thanks from the Martin & Co Wokingham team
★★★★★ 5/5
GoogleExcellent team and service. Rosemary, Lucinda and Shenaya were and are extremely helpful and have always been there for us to support us through our tenancy journey. Best in class!
Clara · 8 December 2025
★★★★★ 1/5
GoogleSamantha has proudly wasted our time , we have arranged a viewing and she has another viewing at the same time, we have wasted 20 minutes waiting for her. However, she was still busy. Martin & Co never again.
Jessica · 26 September 2026
★★★★★ 5/5
GoogleThe best estates agents around. You should look no further if you wish to rent or sell your property. Erica is wonderful and put together a fantastic team. Everyone is very helpful and knowledgeable and helped us every little step of the way. They have sorted any query within minutes. They are also very reasonable priced for their full management service.
Cristina · 30 January 2023
Agent replied
Thank you Cristina. It’s been a pleasure.
★★★★★ 1/5
GoogleAvoid this company, they are con artists.
We rented through them in Wokingham for 18 months or so. Everything started ok but when things started breaking in the house like the washing machine Martin and co completely avoided getting it fixed or replaced (took 4 months to get a working washing machine) they use companys to fix things that they are obviously recieving cash from as a back hander and the companys aren't fit for purpose. Some of the workman will just call and say I'm in your home do you know where the fuse board is without being told they're going round and when you ask Martin and co they say the workman Weren't supposed to be round your house (so why did they give them a key).
Very poorly run company. No respect for tenants. Couldn't be bothered to get anything sorted. But if rent was late by a day they'd be on the phone chasing you. Avoid this company.
James · 13 November 2025
★★★★★ 5/5
GoogleGreat service by Martin & Co as always, going out of their way to support maintenance issues - thanks to Elliot Wilson, Della Frith and Erica Townsend for your continued support at the Wokingham office.
Uday · 4 September 2024
Agent replied · 27 October 2023
Thank you Uday, that is so kind of you to recommend us. We are pleased that it all worked well for you. Wishing you a very happy stay in your new home! All the best, Faye, Rosemary, Joe and the rest of the lettings team
★★★★★ 1/5
GoogleDO NOT GO with Martin and CO! I was with Martin and Co (renting) for 2 years. I had maintenence ignored to the extent of a bedroom being inhabitable during winter months as it had a broken window on moving in!! For 2 years the window was left broken, with email receipts to show they were aware from day one! A severe lack of comparison and care was apparent during the entire of my tenancy, even after making them aware I was medically vulnerable (confirmed by the NHS). I lost a lot of my savings having to deal with these people... make sure you don't too.
Luke · 10 October 2024
Agent replied · 2 June 2024
Hi Luke. I am sorry about the situation with your window. We did not ignore the matter. We passed it to the landlord. Unfortunately it is not our call whether some items get fixed or not. In this instance we recommended a repair. Regarding your end of tenancy - I expect this is what you are referring to - damages were claimed from your deposit. The DPS (not us) agreed with the landlord's claim for damages, backed up by evidence that we provide by way of an independent check-in and a check-out. This is industry standard. Our agency does not benefit in any way from maintenance (no mark ups) - in fact we prefer it when the deposit is returned in total because that means less work for our team. We do write to all tenants to explain how to ensure they get 100% of their deposit back and send a copy of the checkin as a reminder of how the property was handed over at the start.
I understand that you feel we did not display sufficient 'compassion and care' for which we apologise. I hope your current housing situation is more positive. If you want to talk about any of this, please contact me in the office. All the best, Erica
★★★★★ 5/5
GooglePossibly one of the best or the best Estate Agents in area.
Erica is the most down to earth, approachable and knowledgeable director we have met. Erica and Martin & Co listen first and provide custom made solutions to each situation instead of a standard low spec option provided by all Estate Agents. Thank you for going the extra mile.
Ancient · 5 January 2023
Agent replied
Hi there. It was a pleasure advising your about our property. It is always lovely to get a review that appreciates our expertise in almost all areas of property: selling, surveying, letting and block management. Wishing you all good things, Erica and the team.
★★★★★ 5/5
GooglePossibly one of the best or the best Estate Agents in area. Erica is the most down to earth, approachable and knowledgeable director we have met. Erica and Martin & Co listen first and provide custom made solutions to each situation instead of a standard low spec option provided by all Estate Agents. Thank you for going the extra mile.
Ancient · 30 December 2022
Agent replied
Dear Ancient Greek It was a pleasure meeting you. We do our best to help each person individually, and it's so nice when we get such a great review. Thank you very much. Erica & the team at Martin & Co
★★★★★ 5/5
GoogleI would like to thank Erica and the team for making our journey to sell our lovely bungalow in Crowthorne a short and sweet one! Professional service, personal commitment, attention to detail, quick replies to emails/calls and using a super photographer all helped to sell our house within 3 days it was put online. I would highly recommend them to anyone who are looking to sell their home. Big thumbs up!
Bianca · 20 April 2020
Agent replied
Thanks for your lovely comments Bianca. We're very pleased that everything went smoothly for you. All the best, from the Martin & Co Wokingham team
★★★★★ 5/5
GoogleAn absolute amazing experience. Staaf was very helpful, everything was done on time and woth friendliness! We where helped and explained from the start, it made our move so much less stressful. Thank you so very much
Letizia · 17 July 2025
★★★★★ 5/5
GoogleJordan at Martin & Co was incredibly helpful throughout our first home buying journey. They patiently answered all our questions, explained everything clearly, and put us in touch with efficient and reliable people along the way. Their support made the whole process much less stressful. Highly recommend!
Alekhya · 10 June 2026
★★★★★ 5/5
GoogleThe team at Martin and co have been so very helpful with a very protracted and difficult sale of my property. They liaised with the buyer and both my and her solicitors. They are efficient and I highly recommend them
Joanna · 10 July 2026
★★★★★ 5/5
GoogleI have rented a property with Martin and Co in Wokingham for the past 2 years and have recently decided to hand it back and live with friends to save to buy.The experience I had with Martin and Co was superb, I predominantly liaised with Rosemary who was courteous from the start and she treated me almost like a friend throughout my tenancy and through the handing back process, her colleagues are lovely also.I rarely had any need to call the agents but when I did they bent over backwards to accommodate any requirements that I had and they were thoroughly communicative and courteous. If you are looking for a top notch agent, look no further, these people really have the old school bespoke touch when offering a quality service, thank you to you all. Mark (Source : allAgents)
Mark · 13 April 2024
Agent replied · 14 January 2024
Hi Mark
That is so kind of you to give us such a brilliant review. Rosemary is thrilled!
Thank you very much.
Erica, Rosemary, Faye and the rest of the team!!
★★★★★ 5/5
GoogleAs a first time Landlord with no experience I was looking for someone to manage all aspects of my letting and keep my involvement to a minimum. Erica and her team have done exactly that with total professionalism, transparency and above all value.
I am more than happy to recommend this friendly and helpful company who can't do enough for you.PositiveProfessionalism
Shaun · 28 May 2021
Agent replied
Thank you for your comments, Shaun. Being a first time landlord can be very daunting and our lettings team work hard to make it as worry-free as possible for our clients in that situation. We're delighted to have achieved this for you! All the best from the team at Martin & Co Wokingham.
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