5/5
GoogleWe would like to thank John Duffy and his associates for all their help on the purchase of our mobile home. We are looking forward to many happy years in our property.
Trusted Agent profile · Wokingham
Hunters Wokingham reviews
★★★★★
716 reviews across 4 platforms
43C Peach Street, Wokingham, RG40 1XJ
Hunters's office in Wokingham, at 43C Peach Street, is rated 2.9 out of 5 across 716 reviews on four platforms, including 159 Google reviews rated 4.8.
159
Reviews on Google
This office
10
Reviews on Facebook
This office
6
Reviews on Yell
This office
541
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
Google5/5
GoogleAnother outstanding service from Max and the team. They managed to sell our house where two other agents had failed and provided prompt and useful feedback on viewings etc and a good after service. Max always goes the extra mile and shows integrity in all his dealings.
Agent replied · 20 June 2024
Thank you for the great feedback Ronan. I hope your move goes without a hitch next week.
5/5
GoogleIm not one for writing a review, but i was so impressed with Hunters at Wokingham here i am writing one. From start to finish Richard my esteate agent kept me well informed through the entire purchase of my property. He was also very helpful informing me of forms and instructions needed to complete the purchase even offering to chase the solicotor at one point on my behalf. I have dealt with a number of estate agents over the years and this was my first dealings with Hunters estate agent. I attended an open viewing in Bracknell which was carried out very pofessionally with a relaxed inviroment and being able to speak with the owner at the same time. At the end of my viewing i made an offer on the property and Richard at the time said he would call me back in the morning this being a Sunday i thought yer what ever. But true to his word he phoned as he said he would to inform me of my succesful offer. I highly recomment this estate agent and would not give it a second thought in buying and selling with them in the future. Thank you Hunters good job. Brett O FarrellPositiveResponsiveness, Professionalism
Agent replied · 20 June 2024
Dear Brett Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the rest of our team. Best of luck with your new home.
1/5
TrustpilotAbsolutely the worst estate agents
Absolutely the worst estate agents , I booked a flat viewing at 4:45pm on Friday evening , I was left a voice message in the morning asking if I couldn’t attend please let them know, I was attending so not necessary, I drove for 50 mins in rush hour traffic and got to the property about 4:47 pm 2 mins late, on the travel over I phoned up the company 4 times leaving messages saying I will be slightly late no answer, when I go to the property the agent wasn’t there , no phone call to my mobile at any point, I knocked on the door and the owners were there very surprised to see me 🤔🤔 I said hi I have a viewing which they replied oh we didn’t know and there has been no agent there today waiting for me, it was very awkward looking around and then I left, the whole situation was a joke how DARE YOU treat potential renters/buyers that way not even turning up and even letting the owners know, waste of my travel time and petrol money , email the agents and they replied back there was someone there but because u was 2 min late they left as there to busy to wait, CROCK of S**t no one was there confirmed bye the owners, I really hope your company goes bust and u all lose your jobs , I should of look at the reviews on here before contacting your agency as there shocking and the worst Iv ever see. For a company Shameful Sharon mcevoy rude lady stay clear
1/5
TrustpilotHunters
Hunters- Wallasey branchHunters- Wallasey branch. Horrendous. Absolutely no compassion or care during Covid-19. Even though the landlord is probably taken advantage of his mortgage holidays. Had no working fire alarms since February!!! Don’t reply to emails or answer the phone. DO NOT RENT OFF THESE. House was filthy when we moved in took me 4 days to clean before stuff could be moved in- told them this and they just said rented as seen.
1/5
TrustpilotAvoid at all costs. The worst of the worst!
Couldn't have come across worse agents. Took two months to get the house on the market because of continuous delays with contracts, photos and communications. Extremely unresponsive overall, would sometimes have to call for weeks to get an answer or an update. The agents come to house viewings without knowing anything about the house and they lie more than any service provider I've ever dealt with. The absolute bottom of the barrel of estate agents. Avoid at all costs!
5/5
Google5-star for Eddie at Hanters Workingham!! Thank you Eddie!!
1/5
TrustpilotIf I could give zero stars or negative
If I could give zero stars or even negative stars, I would. From renting the property, collecting the keys, discussing the lease renewal, to the recent issue with rent payments, it has been a complete disaster.When I first viewed the property, I told the agent at Hunter that my current lease was ending soon and I needed to speed up the process of getting the keys. The agent assured me it would be fine and agreed to hand over the keys on Monday. However, I spent the entire Monday chasing them from morning to evening, even going to their office, but still didn’t get the keys. When I arrived at their office, they told me some documents weren’t signed. I couldn’t believe they only realized this after I had to show up in person. The next day, I contacted them again in the morning, and once again, they weren’t ready. It wasn't until late Tuesday, right before their office closed, that I finally got the keys.A year later, when it was time to renew, Hunter told me the landlord agreed not to raise the rent, and I immediately accepted. They sent over the renewal documents, but before I could sign and return them, they called the next day saying the landlord had changed their mind and wanted to increase the rent by £200. I was shocked. How could they go back on their word? Hunter even insisted that the landlord had the right to do so because there were still two weeks before the lease renewal, otherwise, the landlord could end the tenancy. This felt like bullying, but I had no choice but to agree.Yesterday, I received the payment invoice for the renewal, but the amount listed was still the old rent. Since they issued the invoice, I paid the amount stated. Today, they realized their mistake and sent me an email asking for the remaining balance, even rushing me to pay immediately. I was at work at the time, so I couldn’t make the payment right away. Later, Hunter's agency called me, and instead of being polite, they demanded I pay as soon as possible. I told them I was working and couldn’t pay immediately, and that it was their mistake, not mine. They insisted I pay after work, but I had other commitments. I can’t believe they made the mistake but still had such a rude attitude.I will never use this company again, and I hope they go out of business to avoid further damaging the reputation of service companies in the UK.
5/5
GoogleCan't recommend Hunters enough, they've gone above and beyond what I'd expect. Max has been very supportive offering help and advice throughout selling my house. A shining example of a wonderful estate agent. Would definitely use again. Thank you so much for everything Max.
Agent replied · 20 June 2024
Thank you Jess for your kind support.
1/5
TrustpilotI had Terrible Experience, Avoid at All Costs
I had an extremely disappointing experience with this estate agent. I paid a deposit for a flat, expecting everything to go ahead as agreed. Not only did they fail to give me the flat, but they also refused to return my deposit. Completely unprofessional and dishonest behaviour. I would strongly advise others to stay away, this is not how business should be done.
1/5
TrustpilotMy daughter rents through hunters and…
My daughter rents through hunters and has for some year , their repairs support is appalling she has waited since before Christmas for repairs plus the latest repair is really bad mould in her 13 year old sons bedroom myself and daughter have been in repeatedly and to date these are still outstanding absolutely disgraceful would love someone to contact me personally to discuss these matters
1/5
TrustpilotPoor customer service
My partner and I are looking to relocate to an area around a 5 hour drive away, we found a property with Hunters and booked a viewing. We loved the property so we asked the agent what to do next and he said email so we can get sent an application form; because we liked the property so much we emailed and called the branch to try and get ahead with our application. No answer from the branch after numerous calls over the period of an hour so we decided to go to the branch instead. After speaking to someone in branch (not part of the lettings team so they couldn't help us) they sent an email over to someone from the lettings department with our profile so they could send us an application form via email. This seems great, two emails, one from us and one internally expressing our interest in the property. However fast forward one week, with nothing from them and more attempts to contact from us, we finally get through to be told that someone that viewed on the same day as us has already completed all the applications and is set to start renting the property. No apologies or anything after explaining the situation and that we'd been trying to get in contact for a week.
5/5
GoogleI would like to say how impressed and secure we felt during our buying process with Hunters ,especially our estate agent Richard. Since we are in Wokingham we interact with different agencies but Richard made a big difference ,and we really appreciate that . We can say nothing but good words about his attitude,professionalism,experience.He was always there for us.Thanks a lot Richard, thank you Hunters.PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotThey couldn’t care less
Would even put this into minus stars if I could. The most awful company I have ever had the displeasure of dealing with. Very good in getting you in at first however soon as they have their commission from you they don’t care about you. To start we had to push back as we had agreed a move in date paid for moving van. Kye who was our wonderful (not) estate agent thought it was acceptable to give us a call at 16:00 the day before to say we can’t move in this date. Extractor fan was broke in the property was promised this will be fixed at the start of our tenancy. They decided to send someone to fix this in our last 2 weeks of our agreement. The state of the flat when we moved in was beyond a joke grime on the kitchen top bathroom smelt disgusting was dirty. Carpets looked like they hadn’t been cleaned since the flat had been built. Marks all over the walls and blinds. We’re not trying to be overcharged for a cleaning service when the flat was left in 10 times better condition it was left in. Horrible company who don’t care about you after they have their commission. Also abysmal customer service constantly have to chase them for things
5/5
GoogleI have been dealing with John, and I’ve been thoroughly impressed with his enthusiasm and commitment. You can tell he takes pride in the service he gives, and rightly so. He went the extra mile and even came into work early one day to pass …
1/5
TrustpilotVery unprofessional and rude agents
Very unprofessional and rude agents. They repeatedly called me while I was at work, and when I finally got back to them, they booked a viewing for the next day and told me to meet outside the property at the scheduled time.
5/5
GoogleAttentive. Reliable. Compassionate. Hardworking. KIND…. I could continue!! Richard was the most amazing estate agent you could ever wish for, during an unbelievably stressful and turbulent time! We wouldn’t have the home we are in now, without him. I couldn’t recommend Richard and Hunters highly enough. Thank you for everything! XX
1/5
TrustpilotDo not use this estate agent
Would not recommend renting through Hunters - no communication, follow up or empathy from anyone here. Day one moved in- Leak all over the living area from a disconnected pipe that hadn’t been checked. Raised floorboards and bloomed worktop- No broadband access- No bins- Vent not fitted correctly in the bathroom(All reported no follow up from Hunters)1 month later - Still no broadband, bins arrive. Had to purchase expensive WiFi dongle in 12 month contract and unable to use electric car charger. - Phone line attachment broken and reported via Opeanreach -Had to chase Hunters for any action to be taken for the wifi for the whole apartment block2 months later- (Some) flats connected to broadband still some flats without wifi - low speed if usable- Our apartment was flooded with sewage water into the bathroom. - £150 to replace damaged bathroom goods - Pipes overflowing and all toilet/shower/sinks/washing machine and dishwasher unusable for 3 days- 3 days OFF work to facilitate fixing issues- Front door lock unstable logged 23rd July no follow up- Vent still hanging down in bathroom3 months in- Storage room ripped up from last month and no follow up from blocked pipes. Waiting to be flooded out- Stinks of sewage- No communication in over 3 weeks Do not care about welfare/lack of customer service. Shocking. I never write negative reviews and genuinely give people a bit of slack but this has been the worst I have experienced.
5/5
GoogleHunters at Wokingham provided an outstanding service. I was selling a property as an executor and Richard and Gemma have been incredibly helpful in assisting me with the house sale. There were one or two issues that had to be overcome, again the help, advice and patience offered was superb. I cannot praise them, the Hunters Wokingham team and Hunters enough. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleReally good experience. John is very helpful, responsive and enthusiastic which helps the process massively.
5/5
GoogleWe were showed around a property by Matt on Saturday and although it isn’t a property we proceeded with I must highlight his level of professionalism and how enthusiastic and personable he was - it was very refreshing. Hunter’s generally …
1/5
TrustpilotINCOMPETENT
Hunters listed a rental property two days ago and I had contacted them making an enquiry an hour after it was posted. No response. so I went online and found a book a viewing form and completed it. No response. The next day I emailed asking further about the property. No response. Today no call or no email, no response. So I call up and I am informed that they are fully booked for viewings and they probably wont do another one. Absolutely no communication. Zero customer service.An entirely incompetent estate agents. I had to drag the information out of them and at no stage was I contacted. The entirety of their reviews for 2024 details their utter incapability.
5/5
TrustpilotHunters Estate Agent review
Amazing service from start to finish .A special mention to Della who went above and beyond what was expected, Della's communication was fantastic even on her days off she would chase information and update us. Della was instrumental in the completion date and kept the chain together. We'd of been lost without her. Thanks Della. Highly recommend.
1/5
TrustpilotNot recommend at all
Not recommend at all. Once deposit is paid they not answering any emails. Dificult to sort any issue and also forget about getting deposit back at the end. Avoid
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Hunters Wokingham
How many reviews does Hunters Wokingham have?
Hunters's Wokingham office has 716 reviews across four platforms: 159 on Google, 10 on Facebook, 6 on Yell, 541 on Trustpilot (across the whole business).
What is Hunters Wokingham's rating?
Hunters Wokingham is rated 2.9 out of 5 across all 716 reviews, and 4.8 out of 5 on Google from 159 reviews.
Where is Hunters's Wokingham office?
Hunters Wokingham, 43C Peach Street, Wokingham, RG40 1XJ.
