Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCharlotte from Hat and Home was so…
Charlotte from Hat and Home was so helpful, patient and transparent. She kept us updated regularly, communicated brilliantly and we felt in capable hands. I would feel very confident selling or buying with Charlotte as the agent, Elizabeth
Elizabeth · 16 January 2024
Agent replied · 20 January 2024
Hi Elizabeth,
Thank you for your kind words and the excellent review! We're delighted to hear about your positive experience with Charlotte and look forward to assisting you with any future sales or purchases at Hat and Home.
★★★★★ 5/5
GoogleHat and Home offered a fantastic service throughout our sale process. They were organised when it came to viewings, checked in with us regularly to keep us updated on the progress of our sale and they were available at short notice, when required.
Lily, Barnaby, Lisa, Marney and Team provide a balance of market expertise with a personable approach. We would certainly recommend them to anyone searching or selling in the area!
Edward · 25 November 2023
★★★★★ 5/5
GoogleHat and Home provide an excellent, professional service. They were more than responsive, they were proactive: for example, actively looking for buyers -- they had viewings within one hour of the property going on the market -- and dealing with any problems in the selling process as they arose and providing me with solutions. I would definitely recommend them.
James · 19 January 2022
Agent replied · 19 January 2024
Thanks James - it was a pleasure helping you sell your property.
★★★★★ 5/5
GoogleHat and Home were really helpful throughout the whole process. This was my first property and Davina was superb with keeping me updated and guiding me through the process! Highly recommend, thank you :)
Francesca · 19 January 2023
★★★★★ 5/5
GoogleAll of the staff have been great in helping my mam with her sale but Lily and Lisa have gone above and beyond on numerous occasions, we can’t thank you all enough!
Lucinda · 14 April 2024
Agent replied · 29 March 2024
Thank you for your feedback Lucinda. We're thrilled to hear about your mothers positive experience with us! :)
★★★★★ 5/5
GoogleLuke from Hat and Home showed me round a property today, his knowledge of the area was second to none. As a prospective buy to let landlord, Luke’s knowledge of both sales and the lettings market is invaluable and I am looking forward to the potential of doing business with him and Hat and Home in the Future.
Chris · 19 January 2022
Agent replied · 19 January 2024
Thank you so much for the kind words about Luke. We are very lucky to have him onboard at Hat and Home and I am delighted your experience is so positive. Thanks again.
★★★★★ 5/5
GoogleI contacted hat and home some while ago as the house I was buying had fallen through. I have been in regular contact with Holly from the Bracknell branch and have been amazed at the level of service she has given me. She regularly calls when new properties are coming on that she knows would fit my needs. She has listened to what I am looking for and has been so helpful. I would highly recommend giving her a call if you are looking to buy or sell. She has gone above and beyond for me :)
Claire · 23 February 2023
★★★★★ 5/5
TrustpilotFantastic experience from start to…
Fantastic experience from start to finish. Everyone we've had contact with has been friendly and helpful helping us every step of the way. A refreshing change to actually deal with an agent that feels like they're on your side rather than just in it for the commission. I would 100% recommend to anyone looking for their next property/selling a property.
Katie · 31 May 2024
★★★★★ 5/5
GoogleAfter visiting Hat & Home to talk about renting my property, i was surprised at the profesional yet relaxed atmosphere their office had. Fast forward and i was fully invested in using them to market my property. Once the inital vists, pictues and paperwork had been completed all with little to no fuss and not to mention they worked around my working from home set up aswell, I was told that they had clients in mind and would be in touch.... Needless to say, later that day Ben's team had secured an entire days worth of viewings and the property was agreed and let by the end of the viewing day.
They have since advised on additonal services for cleaning & inventory and mangaed them all. Short of them packing my belongings, Hat & Home have absoultey shocked me with what i thougth was going to be a stressful process! i cant recommend them enough.
Massive shout out to all of the team and especailly Liz who is always that one step ahead.
Craig · 19 January 2023
★★★★★ 5/5
GoogleHat & Home recently sold our house for us in Crowthorne. Promising that their approach would be different from all the others, Luke & team quickly demonstrated that they are indeed different. A very positive approach with attention to detail which didn’t fade after the first month of the engagement. All the H&H team are responsive and deal with you as if you are their only and most important client.
I wish that the other agents in our chain could have been half as good as H&H.
Ian · 19 January 2023
★★★★★ 5/5
GoogleIt started with me checking online for estate agents located in Wokingham (Winnersh area) to let out my property. Many came up. I’ve always had a slight bias for the smaller franchises - companies that don’t necessarily have national or nationwide coverage, but those that are local because I think they know their communities better.
I contacted the offices of 7 estate agencies via email. Hat and Home, and 2 others were the only ones that responded within a day.
Prior to that, I had never heard of Hat and Home, but then came Ms Liz Gamlen. Personally, Liz endeared herself to me because of her tenacity, attention to detail and intuitive professionalism about retail home lettings. She many times went above the call of duty by taking time to explain the simple, small, large and/or complex details to me. Her singular commitment to match the most competitive rates, and her knowledge of the subject-matter also played a huge role in my decision to narrow Hat and Home as the 2 agents to market my property for lease. Liz continued to give me candid advice, be it bitter or sweet, even as she knew there was a chance her agency could not be shortlisted.
Within 2 days of signing Hat and Home, Liz responded with a flurry of potential tenants. Eventually, we settled for one of her very first finds after a thorough search and series of reference reviews.
I’m happy to have used the services of Hat and Home. I will give them my highest approval for all things Lettings services (from cradle to grave). And for anyone looking to assign an individual for bespoke letting services, Liz comes highly recommended. Shes absolutely appreciated for her stellar experience and qualities.
Adebambo · 19 January 2023
★★★★★ 5/5
GoogleWe moved into our flat Mid September time, and Hat and Home were by far the best estate agents we’ve dealt with, having been with 2 sub par agents previously.
Annie helped us with our move, and was very professional and helpful throughout the whole process - it was a nice personal touch and she was more than happy to answer any questions and ease our minds on any problems we had, even post move in day. We felt far more valued than previous experiences, and like our best interests were at heart the whole move in period.
Would highly recommend, a clear cut above the rest!
Luke · 19 January 2023
★★★★★ 5/5
GoogleAs an oversea landlord, you want to know that you are letting your property to a trusted and reliable property manager. You want to know that your property is in safe hands and that its maintenance and up keep will be taken care of at the same standard of care and level of detail as if you were there supervising it yourself. You want reassurance that the new tenants that are moving into your property are the best 'fit' for your requirements. That you have been heard, you have been listened to and your wishes for an ideal tenants have been taken into account when the property has been marketed. Hat and Home do this and do much more.
Moving Property Agencies after 12 years wasn't an easy decision but it has been the ABSOULTE BEST decision for us to move to Hat and Home. Liz has made it so seamless and easy. Her professionalism, her attention to detail, her local knowledge, her communication with me during the entire process was incredible. We are so glad that we are apart of the Hat and Home family.
Tracey · 19 January 2023
★★★★★ 5/5
GoogleHat and Home are the best best in what they do. Amazing support from Liz our housing agent. She supported us through some trying times. She was professional throughout the process of getting our rent passport and most of all she found us the most beautiful home. We are truly grateful to Liz. I would recommend this agent to anyone looking to rent or buy. They also have a beautiful snd unique office in Bracknell. It is a must see. Thank you to the ladies that welcomed us in and made us feel very welcome.
Roseann · 19 January 2023
★★★★★ 5/5
GoogleIf only all estate agents were like Luke at Hat & Home. How to make a painful process as painless as possible. Just the right amount of communication throughout and an absolute pleasure to deal with. He clearly knows the market well and had the best interests of his clients in mind, not just us as the sellers but also the buyers too. I would have no hesitation in recommending Luke and Hat & Home and would definitely use them again in the future.
Caroline · 19 January 2023
★★★★★ 5/5
GoogleWe’ve recently bought a property through Hat and Home and could not recommend them highly enough as an Estate Agent who looks out for its buyers from end to end of the process. A particular shout-out to Luke who offers an exemplary, efficient and empathetic service -you really made the difference and thank you so much!PositiveResponsiveness, Quality, Professionalism
Becka · 28 August 2021
Agent replied · 19 January 2024
Thank you for the lovely review and your comments about Luke. It's great to hear you felt so well looked after. We hope you are settling in well.
★★★★★ 5/5
TrustpilotAnnie and Sam have done a great job
Annie and Sam have done a great job. They are efficient and trustworthy, very polite and kind explain matters clearly. Would recommend to my friends for their good services. Keep up to their good work.
ANNA · 18 December 2023
Agent replied · 20 January 2024
Thank you so much for your kind words, Anna! We are delighted to know that Annie and Sam have done a great job and that you would be willing to recommend us to your friends. We strive to provide excellent services and we are glad you could experience that. :)
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★★★★★ 5/5
GoogleMy property had been on the market for 6 months with a different agent but within a week of switching to Hat and Home, Luke had sold it. The service from start to finish was above and beyond any other agent. Cannot recommend them highly enough!
Gavin · 19 January 2023
Agent replied · 19 January 2024
Glad we could help Gavin!
★★★★★ 5/5
GoogleHighly recommend Hat and Home Agents.
Very pleased with their service. Annie was always approachable and so very helpful.
Manish · 20 November 2023
★★★★★ 5/5
GoogleBrilliant estate agents. Jack was on it at every stage, kept us updated and helped ensure a really smooth move. He even intervened with issues further up our chain.
Ben · 19 January 2023
★★★★★ 5/5
GoogleGreat service from the team at Hat and Home. They always had such a refreshing energy towards helping us sell our property and were really lovely to work with. We would definately recommend them if you are selling and would use them again in future.
Rachel · 19 January 2023
Agent replied · 19 January 2024
Thanks Rachel - great to help you move home.
★★★★★ 5/5
GoogleHuge thanks to Lily, Lisa, Marney and Barnaby! They had to sell my house twice and were fantastic in doing so
John · 22 August 2023
★★★★★ 5/5
GoogleWe could not fault the service provided by Ben and Luke who went above and beyond to make sure the process went as smoothly as it could. We thoroughly recommend them as the best agents we have ever met. A big thank you from us. First class!PositiveResponsiveness, Quality, Professionalism, Value
Andrea · 28 May 2022
Agent replied · 27 May 2024
Thanks for your kind words Andrea - It was a pleasure helping you move.
★★★★★ 5/5
GoogleHaving recently purchased through Hat and Home, I couldn't be happier with the service received. Jack was friendly, hard working and extremely efficient throughout the process, thank you!
Phil · 19 January 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.