Trusted Agent profile

Chancellors Wokingham reviews

4.6

★★★★★ Excellent

279 reviews across 2 platforms

8 Broad Street, Wokingham, RG40 1AB, Wokingham RG40 1AB

Chancellors's Wokingham office at 8 Broad Street is rated 4.6 out of 5 across 279 reviews on two platforms, including 174 Google reviews rated 4.6. The 105 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.6 / 5

174

Reviews on Google

This office

Trustpilot logo

105

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wokingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Jessica was so helpful in my house…

Jessica was so helpful in my house buying process and made it go as smoothly as possible. We will 100% contact her for help in future.

Alice · 4 September 2026

5/5

Trustpilot

I would like to say a huge thank you to…Sherko

I would like to say a huge thank you to Sherko for all his hard work in selling my house in just 2 weeks!

Monica · 4 September 2026

5/5

Trustpilot

Odeta was very helpful bright and…

Odeta was very helpful bright and cheerful, went out of the way to help

James · 18 March 2026

Agent replied · 20 March 2026

We appreciate your wonderful feedback! We are so glad that you found the service helpful, especially the advice on recent legislation. We're happy we could assist you in finding your ideal place and that you felt supported.

5/5

Trustpilot

Luke was a breath of fresh air. Excellent agent.

Luke was a breath of fresh air. Met us outside. Was genuinely warm and friendly. Walked round the damp land with us in his lovely shoes, and even let the owners dog out for them for the toilet. Wish all agents made us feel as welcome as he did.

Heather · 21 February 2026

5/5

Trustpilot

Isabelle is very supportive and always…

Isabelle is very supportive and always listens .... great communication and very kind

Wendy · 18 March 2026

Agent replied · 20 March 2026

We appreciate you sharing your positive experience; we're glad to hear you were satisfied with the support and communication.

5/5

Trustpilot

Hannah Rae has been so supportive in…

Hannah Rae has been so supportive in our process of getting a new home, even with the documentation. We appreciate you.

Eko · 19 August 2026

5/5

Trustpilot

Great response time

Great response time. Issue was resolved promptly by Jamie Woodman

Mr · 18 March 2026

Agent replied · 20 March 2026

We're happy to hear that your issue was resolved quickly. Thank you for your positive feedback; we appreciate it very much.

5/5

Trustpilot

Hi to everyone at chancellors am please…

Hi to everyone at chancellors am please to let you know that am very happy with the service I have been receiving from you lot I would recommend you to any one thank you so much for everything to the head office of chancellors and also hey on wye chancellors also to Jared and Becky for all there help from John kemp

Jonny · 1 September 2026

5/5

Trustpilot

Ibra was a great help when looking for…

Ibra was a great help when looking for out rental property. Had some issues with viewings that were quickly resolved, great communication!

Miss · 20 October 2025

Agent replied · 22 October 2025

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Mary Barlow is simply superb. She doesn't budge when it comes to doing the right thing. She's very professional and quite pleasant to work with. She also tries to go over and beyond as you work closely with her. She is excellent and just a wonderful person.

Monica · 17 December 2024

Agent replied · 24 December 2024

Thank you so much for your kind words, Monica! We're thrilled to hear about your positive experience with Mary Barlow. Her dedication and professionalism truly set her apart, and we’re glad you felt well supported throughout your journey with us. We appreciate your feedback and look forward to assisting you again in the future!

5/5

Trustpilot

The bookings viewing process was quick

The bookings viewing process was quick. We met kashan who viewed the property to us . He was very polite very kind , friendly and professional .what stood out the most his willingness to answer all my question .i highly recommend kashan anyone who looking for property. Thank you for your outstanding service. Thank you so much kashan helping us

Jasbir · 27 August 2026

5/5

Google

I had an excellent experience with Chancellor's Wokingham especially with Amelia. She had been extremely accommodative to honor my viewing . On one instance the viewing was scheduled at 5:45 PM , I was delayed by 30 minutes and arrived the property at 6:15 PM and Amelia was still at the property beyond her working hours and all with a beautiful smile . The very next day , she scheduled an immediate viewing for an unscheduled property as soon as she came to know I have travelled far to see the property. Thanks Amelia , you have elevated the property letting experience to a different level and you are truly a rock star!! Regards, KS

Kishan · 25 October 2022

Agent replied · 24 October 2024

Thank you Kishan for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this fantastic feedback with the relevant teams.

5/5

Trustpilot

Lauren Stearman.

We recently were shown some properties by Lauren who was very professional, knowledgeable and easy to talk to. Lauren quickly understood what we were looking for and clearly explained the current state of the housing market. We had great confidence in her comments and suggestions about properties and would highly recommend her to anyone seeking to buy or sell property.

P · 19 August 2026

5/5

Trustpilot

We had a very positive experience with…

We had a very positive experience with Patrick Smith at Chancellors Estate Agents, who was excellent throughout. He was professional, honest, and made our viewings truly enjoyable. Every interaction with him was pleasant, and he really stood out despite the challenges we faced elsewhere in the process.

Mrs · 18 March 2026

Agent replied · 20 March 2026

We appreciate you sharing your positive experience. We're so glad to hear that our team member was professional and honest, and that you enjoyed your viewings. Thank you for your feedback.

5/5

Trustpilot

Brooke was amazing from start to finish…

Brooke was amazing from start to finish - she was very friendly, very responsive and managed to arrange a visit at the only time that worked for us. She also kept us updated and tried to help speeding up the process. Definitely recommend her if you need any help :)

Helen · 21 September 2025

5/5

Google

I had a very good experience with Mary on two occasions during my property search journey. Mary is very cooperative and patient and She always make sure that she answered any questions that we had at the time . Well done Mary and keep up the good work..

Safa · 25 August 2024

Agent replied · 24 October 2024

Hi Safa! Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

We were warmly welcomed at the property…

We were warmly welcomed at the property by Luke and gave us a very informative tour. Luke was Very friendly and was able to answer all questions. Made our viewing enjoyable

Trevor · 20 February 2026

5/5

Google

Several weeks ago I completed an online request for rentals on Chancellors website. Later that day I received a call Sally Armstrong-Davies for additional information. She was an excellent listener and offered great suggestions. The following week she set up a showing for a flat in my area. I was so impressed with her level of professionalism and attention to details because the flat checked off all of my boxes except for a garden which is something I knew prior to the viewing. I had another viewing and couple of follow-up calls with Sally; all of which were very professional and she is extremely responsive (via email and phone). I would highly recommend Sally Armstrong-Davies. Great job Sally and thank you.PositiveResponsiveness, Quality, Professionalism

Shantie · 25 October 2021

Agent replied · 24 October 2024

Thank you for leaving us this great review Shantie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

1/5

Trustpilot

I could not recommend a letting agency less

I could not recommend a letting agency any less. It is not clear to me that anyone at Chancellors understands the seriousness of being responsible for people's housing and how stressful the letting process can be. They simply do not care at all about tenants and will treat you quite hostilely.

Alli · 26 August 2026

5/5

Google

Abbie, the estate agent that showed me around the property was very helpful and knew everything that I would need to know when I viewed that it was I felt very confident placing the offer the next working day. They were very easy to deal with, happy to help and answer any questions that I may have, regardless of how many and how often I asked. They made the whole process a lot less stressful. Would definitely recommend them.

Katy · 25 February 2025

Agent replied · 8 August 2025

Thank you for leaving us this great review Katy, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

1/5

Trustpilot

Deposit repayment issues

We were renting a property from chancellors that we then purchased. Over a month post purchase they still haven’t paid us back our deposit - they don’t answer us when we chase and still can’t give us a timeline even though the payment was agreed over a month ago.

Naz · 25 August 2026

5/5

Trustpilot

Great experience!

I consistently have great experience from the Chancellors. Property management professional, friendly are effective in their communication. Evelina is proactive, collaborative and makes renting stress-free.

Tarek · 20 February 2026

1/5

Google

The property managment team is awful!! But the letting team is friendly and helpful. The managment team didn't action on tenants request to extend her tenancy, I then found out tenants were still staying inside the property after contract end date. I had to chase up for rent collection . Commuincation is poor, not even respond to my email regards to rent payment amount and arrangment . They did not meet the service standard for the last 2 years , only performe check when I asked, and made it more complicated as they kept changing account managers and always falling behind on responsibilities.NegativeResponsiveness, Quality, Professionalism

Michelle · 25 October 2020

Agent replied · 24 October 2024

HI Michelle, we are sorry to read of your issue. So that we can resolve any issues please contact me on directly on jennifer.dowden@chancellors.co.uk. I will be happy to help and look into the matter for you. Many Thanks, Jennifer.

5/5

Trustpilot

Gwen has been extremely helpful and I…

Gwen has been extremely helpful and I am delighted that she is my point of contact at chancellors. She has helped me through my rental process and been very attentive in every area.

Holly · 21 November 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviews

Questions about Chancellors Wokingham

How many reviews does Chancellors Wokingham have?

Chancellors's Wokingham office has 279 reviews across two platforms: 174 on Google, 105 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Chancellors Wokingham's rating?

Chancellors Wokingham is rated 4.6 out of 5 across all 279 reviews, and 4.6 out of 5 on Google from 174 reviews, checked 9 October 2026.

Where is Chancellors's Wokingham office?

Chancellors Wokingham, 8 Broad Street, Wokingham, RG40 1AB, Wokingham RG40 1AB.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.