Trusted Agent profile · Woking

Stirling Ackroyd West Byfleet reviews in Woking

4.4

★★★★★ Great

1,492 reviews across 2 platforms

57a Station Approach, West Byfleet, KT14 6NE, Woking, KT14 6NE

Stirling Ackroyd's office in Woking, at 57a Station Approach, is rated 4.4 out of 5 across 1,492 reviews on two platforms, including 189 Google reviews rated 4.8.

Google logo

4.8 / 5

189

Reviews on Google

This office

Trustpilot logo

1,303

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Woking office, from every platform, shown as written. First names only.

5/5

Trustpilot

Rino Russo has provided an excellent…

Rino Russo has provided an excellent service understanding the challenges faced with my project. He followed up on matters he said he would, keeping a good communication link.

Omar · 3 August 2023

5/5

Trustpilot

Excellent professional service

Simple, very helpful, friendly and very professional. I learn so much from them. I will use them again. I wouldn't hesitate to recommend them.Thank you, Iain and Taija for your help.

Selva · 4 May 2023

5/5

Trustpilot

Excellent customer service by Katy Harris

Our boiler was not working. We raised a helpline ticket and Katy contacted us for the resolution. She was very thorough and proactive in keeping us updated about the progress. Very pleased with her. Keep up the good work Katy.

Ashutosh · 30 May 2022

5/5

Trustpilot

5 Stars customer service

Letizia Lupi has taken good care of us and have always made herself available whenever we asked for help. Very reliable and knowledgeable. She has certainly made a difference.

SL · 28 June 2023

4/5

Trustpilot

Recommendation

As a Senior Property Services Advisor, Ellie had provided great support for me in her responsible area. I really recommend her if you need to sell the property.

Biao · 21 July 2023

5/5

Trustpilot

House valuation

Spoke with Joel and had a house valuation done by Ben. I am very pleased with their service, they are polite and they know what they talking about, I would use them again.

Magdalena · 16 February 2023

5/5

Trustpilot

Instant feedback and professional way…

Instant feedback and professional way my tasks was handledI really appreciate an amazing job she did please keep it up

M · 26 January 2024

5/5

Trustpilot

I recently bought a flat through…

I recently bought a flat through Stirling Ackroyd and I can’t recommend their services more highly!! Darren & Claire in particular were attentive and helpful throughout the process and made everything accessible to me. I would definitely use their services again without hesitation!

Sean · 1 December 2021

5/5

Trustpilot

Extremely professional experience with Ellie…

Extremely professional experience with Ellie from the head office department. Always willing to lend a helping hand and answer my questions however small and basic they felt to her. It's always reassuring to know your transaction is being dealt with in good hands!

Penny · 26 November 2021

5/5

Trustpilot

Selling my my flat in this market has…

Selling my my flat in this market has not been an easy process but i had so much help and good advice from David Harvey - Thanks so much its highly appreciated.Lone

Lone · 3 March 2023

5/5

Trustpilot

Thank you for assisting me David…

Thank you for assisting me David Harvey, was a great pleasure and that’s was good to hear the service your agent provides was quite helpful for future correspondence. All the best x

Riya · 2 March 2023

5/5

Trustpilot

Rebecca always responds really quickly…

Rebecca always responds really quickly and is very helpful. She is a pleasure to have on my side!

Anne · 26 February 2024

5/5

Trustpilot

I have conversations first time with…

I have conversations first time with member of staff and I find it very professional, trustworthy and reliable.I believe that this estate agency is great.

Jovo · 11 September 2023

1/5

Trustpilot

Absolute nightmare Cold calling agents

Absolute nightmareI made an enquiry about renting out my flat and since then I have had several Cold calls a day from various numbers about the flat from Stirling Ackroyd. Every time I block a number they call from a new one. I can’t get rid of them. Be warned.

Satina · 7 January 2020

5/5

Trustpilot

I had a great experience with my move…

I had a great experience with my move in manager bekky. She was very attentive and always made sure we were kept in the loop with dates etc. She also made sure we knew what was going on and answered any questions.

Miss · 26 November 2021

3/5

Trustpilot

Managing expectations

Issues sometimes take a little longer than they should to resolve, and communication can be questionable at best. When you're told someone will call you back you do expect a call back, even to just be kept in the loop.

Callum · 10 March 2022

5/5

Trustpilot

Got great help from Joel

Got great help from Joel. Personable and on the ball.

RIchard · 11 July 2024

5/5

Google

Very happy with this Estate agency. We bought our new flat through them. I recommend their services

Maria · 28 February 2024

3/5

Trustpilot

Scaffolding longer than told

I was told scaffolding would stay for 2 or 3 months but learned it will stay for 6 months. Whether intentional or not, it was a misstatement and I would have considered another place if I had known that.

AD · 8 April 2022

5/5

Trustpilot

Very professional service given by Andrew

Very professional service given by Andrew Aldworth. Heplful and understanding and willing to listen to any concerns before responding. Always has a can do apporach to problem solving any tenancy issues

Rajan · 13 February 2023

5/5

Trustpilot

Brilliant service from this Estate…

Brilliant service from this Estate Agent. Jo and the team were always there to assist with any issues, and to ensure the smooth purchase of our new home. Highly recommended.

Diane · 14 March 2023

5/5

Trustpilot

I've been in contact with the Company…

I've been in contact with the Company for a few years, and every person I spoke to appears to be prepared and trustworthy.

Filippo · 28 September 2023

5/5

Trustpilot

Spencer de Jonge showed us round a…

Spencer de Jonge showed us round a house today and he was great. Knew a lot about the house and the process of purchasing and made it very easy.

Lynsey · 13 April 2023

5/5

Trustpilot

Great service

Great service. Spoke to an agent Joel and they answered all my queries. Very happy with the outcome.

Mr · 18 January 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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