5/5
TrustpilotGreat service
Really great estate agents, friendly service and not rushing or assuming anything. Spoke with Alex who was fantastic and followed up requested info immediately.
Trusted Agent profile · Woking
Stirling Ackroyd West Byfleet reviews in Woking
★★★★★
1,493 reviews across 2 platforms
57a Station Approach, West Byfleet, KT14 6NE, Woking, KT14 6NE
Stirling Ackroyd's office in Woking, at 57a Station Approach, is rated 4.4 out of 5 across 1,493 reviews on two platforms, including 189 Google reviews rated 4.8.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Stirling Ackroyd West Byfleet hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Woking.
Reviews
Every review we hold for the Woking office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotMy property manager is the best!
My property manager, Clive Martin, is the best I never had in my life as a landlord. Always there, solving problems and proactive. I hope he will not be moved in a different position. In general the agency S. A. is giving a very good service.
5/5
TrustpilotMove In Team - Fantastic Service
I have rented through Townends/Stirling Ackroyd and have had nothing but helpful experiences.Bekky in the move in team was my main point of contact and was so helpful but if ever she was unavailable anyone in the team was always so willing to help.Highly recommended them!
5/5
TrustpilotProfessional and efficient service
Professional and efficient service - both Nick and Oli helped push through the sale when it hit a few snags at the end and even made sure our plants were watered whilst we were away.The online presentation of the property was also superior to other agents.
5/5
TrustpilotValuation
We were visited today by Jessica. She was very professional and lovely. Her character put us at ease, she was a pleasure to welcome into our home. Thank you
1/5
TrustpilotSunbury lettings
Sunbury branch, Absolutely useless establishment, had ongoing leaks for 5 months, still not fixed no extract fan in bathroom, damp throughout home also boiler (hot water) works when it wants.. abysmal maintenance customer service,
5/5
Trustpilotamazing service from Daniel in the head…
amazing service from Daniel in the head office team. I Called in to buy my first home, Daniel helped me through the process and booked me in for a viewing then sent me over other property matches that I was looking for. I would highly recommend
5/5
TrustpilotCustomer services
Magdalena gave us wonderful service, and is very helpful with our needs in attending me over the phone and always very attentive and friendly. Amazing service!
1/5
TrustpilotNever ever use -worse company I have ever known
This company is totally unprofessional Unreliable and incompetent You can never get hold of them in a timely mannerThere is no follow upThey are over the last 2 years and many incidents truly consistently bad on every possible level
5/5
GoogleLovely people and very professional. Got a good price in a difficult market for our home and would thoroughly recommend using their friendly service
Agent replied · 25 October 2024
Hi Matt, thank you so much for taking the time to review the service you received whilst selling through Waterfalls Sales & Lettings. We are thrilled to have achieved a good price for you and thank you for your wonderful comments. We wish you the best of luck, health and happiness for the future. Kind regards, Natasha Fuoco (Partner)
5/5
TrustpilotJake Ryan
Jake RyanThank you for being very courteous in your approach, detailed and patient in taking my request and also being very helpful. You are the best, thank you once more.
5/5
TrustpilotNelson from Stirling Ackroyd was very…
Nelson from Stirling Ackroyd was very helpful and instrumental in finding the right property for me and my family. I am very happy with the flat and would recommend him to everyone who need any help in moving to a house
5/5
TrustpilotEfficient and friendly
I called Stirling today and they called me back to set up a viewing. David, the person I talked to, was very efficient, and provided all the information I needed. Very friendly and effective indeed.
1/5
Trustpilot**WARNING, AVOID COMPLETELY**
WARNING! DO NOT USE THIS AGENCY!Incompetent, unreliable & by far the worst customer service i've ever received.They're a circus run by clowns.I could go on & on detailing all the issues we had with them but they're not worth any more of my extra time. DO NOT USE THIS AGENCY TRUST ME PLEASE!!
5/5
TrustpilotProfessional, responsive team
I have been using the same agent the last four years. It's a very professional team and committed to getting the property let to landlord's requirements. Good communication and responsive to feedback. Melissa and Rebecca in particular have been very helpful in last year's process.
5/5
Trustpilot5 Star Service
I called in to view a property and came through to James in the head office. He was incredibly helpful, knowledgeable and offered a sound and solid service. I wouldn't hesitate recommending this company. A 5 star experience.
5/5
TrustpilotExcellent service
We were really pleased with the survey we have recently received.Richard Jobling provided a detailed and professional service , we received the report the day after the survey had taken place Excellent service
5/5
TrustpilotRecommendation: Property management
We would like to offer our recommendation of Melissa for unfailingly providing a professional service of managing our property rooted in excellent communication, respect, efficiency and initiative. Melissa provides a highly reliable, individually tailored, quality service which is always professional yet personable.Kind regardsRodrigoSydney, Australia
5/5
GoogleWe used Waterfalls to buy and sell our house. We gave them the sale exclusively as they were brilliant when we bought the house. Can't fault the service we have received from all of the team, Dean, Ryan, Tim, Bianca, thank you.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotReally helpful
Joel at Sterling Ackroyd has been really helpful with the purchase of my first property. Very friendly with fast responses!
5/5
TrustpilotVery good service
Very good service. Good communication pre and post survey and a very thorough survey which was followed up with a call to explain the details
5/5
Trustpilotlettings
I've been using Stirling Ackroyd letting department for the past few years and working with Abby Gooptu (Renewals Manager) and previously Ben Rendell (Property Manager). I'm happy with the service they provide - they are helpful and sort out things as quickly as possible which is very important as a landlord with various properties.
5/5
TrustpilotI highly recommend Stirling Ackroyd
I highly recommend Stirling Ackroyd. They have been very professional with their services and I was very pleased with Ryan, our agent, who helped us find the right property for us, and also Bethany, who has been responsible for setting up our new tenancy
5/5
TrustpilotI expressed an interest in a property…
I expressed an interest in a property and the agent Ashley K, called me within 5 minutes to put my name forward to the appropriate department for a quick viewing.Great customer service!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Stirling Ackroyd West Byfleet hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Woking.
