5/5
TrustpilotEasy to engage with
Easy to engage with. They listened to any upfront concerns / questions and ensured they were answered. Survey was good, with observations graded so easy to focus on most important issues.
Trusted Agent profile · Woking
Stirling Ackroyd West Byfleet reviews in Woking
★★★★★
1,493 reviews across 2 platforms
57a Station Approach, West Byfleet, KT14 6NE, Woking, KT14 6NE
Stirling Ackroyd's office in Woking, at 57a Station Approach, is rated 4.4 out of 5 across 1,493 reviews on two platforms, including 189 Google reviews rated 4.8.
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Reviews
Every review we hold for the Woking office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleVery good estate agent. Always helpful. Have been their customer for two years. Low price. Toby working there is great person and very very helpful. We will recommend it to all landlord who want to let their property
Agent replied · 25 October 2024
Hi Deepak, thank you for taking the time to leave feedback for Toby and the team. Its great to hear how you have found your experience while letting your proeprty with us and we wish you all the very best - Claire
5/5
GoogleI had a great service from Waterfalls, swift and smooth, thank you Bianca, great jobPositiveProfessionalism
Agent replied · 25 October 2024
Thanks very much Simon, thats great to hear, and we all hope you're very happy in your new home. I'm pleased Bianca did her usual excellent job of seeing the sale through smoothly! Best wishes, Andrew Waterfall
5/5
TrustpilotLetizia Lupi property manager
I was living in a property managed by Stirling Ackroyd for a year and have generally had a positive experience. Mid-way through my tenancy, a new property manager, Letizia took over, and handled everything very well. She was very punctual with her communication and responses, always called back if unavailable and escalated all issues in a timely manner. I appreciate the high degree of professionalism with which she approached her job, and her timely communication between tenant and landlord also helped get things done as quickly as possible.
5/5
TrustpilotNew Flat
We have just sorted our new flat thanks to Jad and Siobhan for all their help. We had great lines of communication throughout the process and we can't wait to move in, thanks again!
5/5
TrustpilotJoanna made my experience great.
Joanna made my experience great.She helped me find the right property at the right price. She was determined to help me, and ultimately I’ve got the property I needed for my first buy to let.
5/5
TrustpilotGreat service
Matthew was very helpful and fast to sort out any challenges we encountered. Despite the agency was far from the location I lived, the service I have experienced was by far much better than my local estate agent.
5/5
TrustpilotOur moving experience was great
Our moving experience was great, we can’t fault the professionalism, communication and quick response times of Joel, Jack and Martin, nothing was to much trouble, they were friendly and helpful and always got back to us quickly. Jack and Martin dealt with any questions or issues we had so well, they are both an asset to the estate agents, they really went above and beyond when chasing up our sellers solicitors etc. I would definitely recommend and would use again in the future, thank you!
5/5
TrustpilotHelpful agent
Jake Ryan is really patient, helpful and attentive to all my queries. As a first time buyer, I feel comfortable to share my requirements without any hard sell
5/5
TrustpilotGreat team
This is my second time dealing with the letting team at Stirling. I chose them to let & manage my flat. The first prospective tenant offered the full amount & took an 18 month lease! So literally one day of marketing it was gone. Fabulous service. Knowledgeable, professional, friendly & above all available for queries & help & advice. My dealings were with David, Greg & Siobhan a fabulous team headed by Billy.
Agent replied · 22 October 2024
Thank you Kerry for being a loyal customer and taking the time to leave a review
5/5
TrustpilotI received out of this world service at Woking
I received out of this world service from both lettings and Sales at their Woking branch
5/5
GoogleEveryone at Waterfalls has been superb. They marketed our house well, found us a house to buy and have worked tirelessly to help the chain through to exchange and completion. They have been available at all times, friendly and helpful throughout. I would highly recommend them!
5/5
TrustpilotThe lettings Director of Stirling…
The lettings Director of Stirling Ackroyd, Bermonsey, Dene and his team, Erika, Ben and Onal have been very professional and supportive in letting the flat.I recommend all of them very highly and thank Eddi the sales Director for introducing me to Dene.Ramesh
5/5
TrustpilotJoel in head office is a pleasure to work with
Joel in head office is a pleasure to work with. His communication and professionalism are refreshing. He’s always ensures that I am kept up-to date on the properties I’m interested in!
Agent replied · 22 October 2024
Hi Wendy,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat positive experience
Great positive experience. Patient and understanding. I used the Sunbury-on-Thames office and found them to all to be very helpful and accommodating.
5/5
TrustpilotEternally grateful after an eternal search
After looking for a flat for what felt like an eternity and experiencing a string of frustrating agents, I was immensely happy and relieved to work with Will. He was professional and efficient from the start and I felt like I was in safe hands with the handling of finding a new home. From the viewing to getting the keys he was helpful and friendly going above and beyond to get us in.
Agent replied · 22 October 2024
HI Bronwyn, thank for leaving us feedback, it always makes us happy when we can help someone find their perfect home
5/5
TrustpilotGreat Lettings Agent
Alex was really helpful and worked hard to find us a flat. Honest appraisals. Great advice. Quick responses. Pleasure to deal with.
5/5
TrustpilotHave been working with Stirling Ackroyd…
Have been working with Stirling Ackroyd for 3 years now in the same flat. The renewals are easy and Abby is always willing to help. They answer your queries quickly and are patient with you if you need additional information or have questions. I would definitely work with them again if I were to move flats.
5/5
GoogleWe only viewed a few properties with Waterfalls in West Byfleet, however their staff were very accommodating and communicative. Bel was really great and I would recommend talking to her if you are buying in the area.PositiveResponsiveness, Professionalism
5/5
GoogleBrilliant Estate Agents. Bel was an absolute star from arranging viewings for us at short notice to listening to our queries, she embodies true customer care. I wouldn't want to go with any other Sale & Lettings agency.
5/5
TrustpilotExcellent service
Originally spoke to Ellie who made an appointment for Rominder to see me with regards to letting my property. Rominder was very polite and helpful. My experience from the onset has been very good.
5/5
TrustpilotThe service rendered was top notch
The service rendered was top notch. Mr. Casini made it easy for me. I’m pleased with the service. I’ll sure refer Sterling Ackroyd Estate Agents to friends in the future. Thank you for all you do.
5/5
TrustpilotI would highly recommend Sterling…
I would highly recommend Sterling Ackroyd to friends and family. I spoke with Alyx from head office and the service I received was great, I couldn’t of asked for anything more when contacting an estate agents to look for properties to match my search requirements.
5/5
TrustpilotMs Sandra Holmes is very kind and…
Ms Sandra Holmes is very kind and helpful she knows her job very well and understanding.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Stirling Ackroyd West Byfleet hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Woking.
