4/5
Couldn't fault the service offered from the letting agency. All aspects dealt with quickly and efficiently.
Agent replied
That's great, thank you Lynn. We're here on hand anytime you need any assistance.

Trusted Agent profile ยท Woking, Surrey
โ โ โ โ โ
1,549 reviews across 1 platform
Winston Lodge, 12A Commercial Way, Woking, Surrey, GU21 6ET
Part of Seymours, see every office.
Seymours's office in Woking, Surrey, at Winston Lodge, is rated 4.6 out of 5 across 1,549 reviews on 1 platform, including 1,549 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Woking office, from every platform, shown as written. First names only.
4/5
Couldn't fault the service offered from the letting agency. All aspects dealt with quickly and efficiently.
That's great, thank you Lynn. We're here on hand anytime you need any assistance.
1/5
Not a good experience at all, I do not wish to work with the company again.
Hi, would you be able to give the office a call so we can discuss the issues you have raised and see if we can sort this situation. Thanks.
5/5
Great customer service and quick on response - I recommend them for buying and sell property
Hi there, thank you so much for such a fantastic review. Please don't hesitate to contact us if you require our services again in the future.
1/5
Unbelieveably terrible service. Unethical and illegal practices are common. They try to avoid doing anything โฆ More
Hi Charley, would you be able to give the office a call so we can discuss the issues you have raised and see if we can sort this situation. Thanks.
5/5
At last People who no what it's all about very very helpful
Mr Smith, thank you for leaving this review for our team. I am pleased you have found our service useful and we will be happy should you need any assistance in the future. Regards, Zo Khan, Seymours Woking
1/5
My family has an absolutely horrendous experience would never recommend to anyone.
Mr Mawby, thank you for taking the time to leave this review. Would you mind contacting us with regards to your experience as we cannot find a record of you on our systems? We take our service levels very seriously and we always want to know when we have not managed to meet expectations so your communication will be helpful in ensuring we can make improvements where necessary. Please email me personally on lisa@seymours-woking.co.uk. Many thanks, Lisa Athron, Woking Lettings
5/5
Professional and friendly service throughout my flat purchase, thanks!
Thanks for the review, Joseph! We appreciate it and we hope you are enjoying your new home.
5/5
All well during the entire process ๐ Recommend ! โฆ More
Pedro, thank you for taking the time to leave this review and for the recommendation! I will pass on your thanks to Toby! Thank you for using Seymours and please do not hesitate to get in touch if we can be of assistance in the future. Regards, Zo Khan, Seymours Woking
1/5
letting department is behave like mafia from 50s. Please use other agency's.
Hi there, thank you for taking the time to leave this review however, we are unable to verify any of the information you have described nor can we locate your name in our database. Please contact our branch manager so we can resolve any issue as a matter of urgency. Many thanks.
1/5
The worst experience you can have from an agency which claims to be the best. Very disappointing.
Hi Ayman, we're sorry to hear this. If you could give the office a call we'd love to discuss this further.
5/5
Great service from start to finish and I was kept well informed throughout the sale.
Thanks Rob. We're pleased to hear of your positive experience with us and we'd be delighted to keep in contact and assist you with any future property requirements. We appreciate the time you have taken to leave a review.
5/5
Thank you for the services from Client Relationship team, always reachable and responsive. many thanks,
Thanks for review Teresa. We are delighted to hear of your positive experience and we look forward to assisting you with any further property requirements.
5/5
Whenever I visited these offices for rental or sales enquiries, I received very good service.
Hi Attilio, thanks for such a great review! We're glad you're happy with the services that we're providing.
5/5
Iโve been helping by Seymours letting woking, specially from Miss Jade Turner, once again thank you
5/5
Bought our property through Seymours. They were excellent in managing the whole transactions.
Hi Jessica, thank you for leaving such a lovely review. Wishing you all the best.
4/5
We were impressed by the professionalism and efficiency shown by the team.
Hi there, thank you for such a great review! If there is anything we can do for you in the future please do not hesitate to get in touch.
1/5
Very pushy staff and continue to charge an large admin fee for doing nothing.
Thank you for your review. Iโm really sorry if our approach to your renewal seemed unduly pressured. The importance of ensuring the renewal documents are processed as soon as possible is to protect our client from suffering a void period if a tenant decides to vacate at the last minute. You may feel that we carry out this process a little early however we feel it is important for our client to be fully aware of their tenants intentions at the earliest opportunity. Unfortunately whilst we would love to take a verbal commitment to renew at face value, experience has taught us that we need to ensure we are in receipt of signed documents Our renewal fees are laid out at the beginning of the tenancy and are written in to the tenancy agreement so this is a charge that you should already be aware of. We do take into account the level of renewal fees charged locally and believe our fees are reasonable. The fee is only charged if a new tenancy is negotiated. I have tried to call you and have emailed you to discuss your experience, please feel free to give me a call on 01483 741321. Thank you, Samantha Simpson, Head of Property Management.
5/5
Friendly staff and great team , always there to help us. Best Wishes Pratima
Thank you for such a great review!
5/5
Really pleased with the service from start to finish, could not ask for more.
Thanks very much Adam. Please don't hesitate to get in contact with us with any more property queries.
4/5
The whole sales process and conveyancing went smoothly. Thankyou for a professional service.
Hi Paul, we are so glad you were happy with the service we provided. Thank you!
5/5
We have had the pleasure of working with Amy on our painfully slow purchase. She has worked hard throughout this almost 7 month process, to help get things moving where possible, without being an added stress to an already stressful situation.
5/5
Excellent service, very responsive especially when action is required in a short timeframe
Hi Dave, thank you very much for your excellent review! We are glad you had a good experience with Seymours Woking.
1/5
Never again. Everything smooth and nice before paying, afterwards no support at all.
Hello, would you be able to give the office a call so we can discuss your review and see if we can sort this situation. Thanks.
4/5
Very helpful and understanding staff, gave the right price for the place.
Thank you for your excellent review Devino. We hope you had an excellent experience with Seymours Woking and look forward to assisting you with any of your future property needs.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Seymours's Woking office has 1,549 reviews across 1 platform: 1,549 on Google.
Seymours Woking is rated 4.6 out of 5 across all 1,549 reviews, and 4.6 out of 5 on Google from 1,549 reviews.
Yes. In The Trusted Agent 2026 awards: Seymours, Woking won Platinum.
Seymours Woking, Winston Lodge, 12A Commercial Way, Woking, Surrey, GU21 6ET.