Every review we hold for the Woking office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFabulous service: Couldn't be happier. we were so impressed with the level of service, professionalism and communication received by all members of the sales team to ensure our sale happened smoothly. Sandra Mitchell in particular helped very positive liaison between all parties and was both proactive and personable.
Many thanks.
M · 31 December 2016
Agent replied · 30 December 2023
Thank-you for the excellent review. Seymours Woking are delighted to have assisted you in the sale of your house and we look forward to being of service to you in the future. All the best.
★★★★★ 1/5
GoogleWorst Service ever on day 1 ( moving day )
I received the key and had comments on the cleaning of the flat.
the flat is filthy. … More
Hossam · 30 December 2022
Agent replied · 30 September 2023
Thank you for bringing this to our attention, unfortunately the review you have left is for our lettings division and is not relevant to this listing, as such we (the sales team) cannot comment on your experience, but we hope your experience of the property improves. Kind regards.
★★★★★ 1/5
GoogleProbably, one of the worst agencies we have to deal with. They don't get back to you even after a number of phone calls and emails. We have been waiting for our deposit to be paid back to us as they promised this will happen last week, … More
Carolina · 31 December 2017
Agent replied
Hello Carolina,
Apologies that you feel this way. I have received your complaint and will be in contact with the appropriate staff member within the Woking Lettings team to ensure contact is made with you and hopefully, we can amend the situation.
★★★★★ 5/5
GoogleWe bought our first home with Seymour's and were very happy with the service so when we came to sell it we decided to with them again. Happy to say we were equally happy with the service. Would definitely recommend.
James · 30 June 2021
Agent replied
Thanks for the feedback, James! We are over the moon that you loved our services so much the first time, that you decided to use us again. We look forward to welcoming you again in the future!
★★★★★ 1/5
GoogleI have apply for a house to rent and thwy have taken all the details and suppose to move on November and a few days ago I have receive a very simple call to inform me that the property is no longer available.
Danut-Alexandru · 23 October 2020
Agent replied
Mr Fenics, thank you for taking the time to leave this review. Would you mind contacting us with regards to your experience as we would like to look into this for you. There are occasions when a landlord may withdraw a property from the market, and this is outside of our control, however the team are trained to treat this situation with the sensitivity it warrants and I would like to ensure that this happened. Please email me personally on lisa@seymours-woking.co.uk. Many thanks, Lisa Athron, Woking Lettings
★★★★★ 5/5
GoogleOver the past 2 years, Seymours has been very professional, reliable, helpful and beyond. It has been a great pleasure renting with them. … More
Louai · 4 May 2023
Agent replied · 30 September 2023
Hi Louai, thank you so much for your feedback and 5 stars. We are always happy to help and were delighted to provide our support!
★★★★★ 5/5
GoogleProfessional yet friendly team. Excellent customer service from everyone, which is still continuing, hopefully up to the point of completion. I cannot recommend highly enough
Ann · 3 May 2023
Agent replied · 30 September 2023
Thank you very much Ann for your lovely review. We look forward to helping you achieve an exchange and completion also.
Take care, the Seymours Team.
★★★★★ 5/5
GoogleWe had an excellent experience buying a property through Seymours Woking.
We liaised with Luca to arrange viewings of properties, and was pleasantly surprised at his honestly, transparency and commitment to help us. Very un-estate … More
Arun · 30 December 2021
Agent replied · 30 September 2023
Hey Arun, we are sorry that you received an awful service from one of our competitors. However, we are glad that Lucas and Clarissa made your experience with us so positive and we hope you come back to us in the future!
★★★★★ 5/5
GoogleSeymours did a fantastic job in selling our property and finding our new home. Starting with Luca, Ben, Lorenzo and endless more people helping to the sale and purchase of our house and new one. … More
Oliver · 30 December 2021
Agent replied · 30 September 2023
Hi Oliver, thank you for this great feedback! We were delighted to help you embark on your moving journey!
★★★★★ 5/5
GoogleSpencer as always was very helpful and professional when dealing with a few properties I was interested in. Went above and beyond to help me out, he’s a credit to Seymours
Christian · 30 September 2022
Agent replied · 30 September 2023
Hello Christian Shannon, we appreciate you taking the time to leave us this feedback. This has been passed on to Spencer!
★★★★★ 5/5
GoogleDaniel Kontis found suitable apartment for me any my family in really short term.
Did a good job in communications, clarified details I wasn't aware off, polite and helpfull.
Cheers Dan!
Oleksii · 30 September 2022
Agent replied · 30 September 2023
Hello Oleksii Besarab, we appreciate you taking the time to leave us this feedback.
★★★★★ 5/5
GoogleGood smooth service from Amy Krelle on the purchase of a flat in Woking. She was very responsive and put up with a lot of (probably) obvious questions! Great service throughout!
Gareth · 30 September 2022
Agent replied · 30 September 2023
Hi Gareth, Amy and the team were so pleased to receive your feedback about your recent purchase of a flat in the local area! We were more than happy to help. Thank you for your lovely feedback!
★★★★★ 1/5
GoogleThis agency has extraordinary sales team and i would like to appreciate Mike Mottram. Still 1 star as there is no follow-up from moving team and they don't response to emails. once security deposit is paid, they are complacent about … More
Nehruprasath · 30 December 2020
Agent replied
Hi there, please call one of our branch managers to see if we can address any concerns. Thank you.
★★★★★ 5/5
GoogleWe received fantastic service from Seymours Estate Agents in Woking, in buying a new home and selling our existing home. All staff have acted in the most professional manner, especially during these Covid-19 times and have put our mind at … More
Michelle · 30 December 2020
Agent replied
Thank you for the wonderful review. We will pass on your thanks to the team 😀 Keep in touch and good luck with your new home.
★★★★★ 5/5
GoogleIts been a pleasure interacting with Seymours. They have been prompt in attending to any queries or issues that I might have faced at our current abode in Woking. I personally think they have some of the best properties out here, and that … More
A · 31 December 2019
Agent replied · 30 September 2023
Hi Ahneesh, thank you for such a brilliant review. We're so pleased to hear that you have had such a positive experience with us. We look forward to working with you again in the near future.
★★★★★ 5/5
GoogleWe have been using Seymours Woking for our let properties for over 7 years now.I can honestly say that they have proven to be an asset to us.
Jenni promptly returns any calls ect and always on top of items to be addressed. … More
Sean · 31 December 2019
Agent replied
Thank-you for this 5 star review and recommendation Sean. We're delighted to have assisted you with your property requirements and we look forward to helping you in the future.
★★★★★ 5/5
GoogleSeymours manage my company property portfolio in Woking. I have been very impressed with the level of customer service they have provided in the 4 years I have been with them. It's been a pleasure working with Luke in the early days and … More
Claire · 31 December 2019
Agent replied
Hi Claire, thank you for the brilliant review. We're so pleased to hear you have had such a positive experience with our team. We'll be sure to pass on the praise to Luke, Jamie, Helen and Jenni.
★★★★★ 5/5
GoogleDon’t even consider another estate agent - seriously. I have bought and sold with Seymour’s, every time they have been brilliant. Certainly in Woking do not waste time looking at others. Luca sold to me and sold for me. I can not recommend … More
L · 31 December 2019
Agent replied
Thank you for such a brilliant review! We're so pleased to hear that our team went the extra mile with your move. Don't hesitate to contact us if we can assist you again in the future.
★★★★★ 5/5
GoogleSeymours have been extremely helpful in marketing, letting and servicing a BTL property we own in Woking for the last 3 years. The service that we receive from Jenni Owen in particular is always excellent as she goes out of her way to … More
Mark · 31 December 2019
Agent replied
Thanks very much Mark. We are so pleased you're happy with Jenni's services, and we'll be sure to pass the praise onto her.
★★★★★ 5/5
GoogleVery impressed by the courteous and helpful attitude of the staff at this branch. Jordan Sturgess listened to my requirements and made helpful and informative suggestions of the properties that may be suitable for me. I would definitely use them again and recommend to my friends.
Jan · 29 July 2019
Agent replied
Thank you Jan. It's great feedback for us and our team, especially Jordan who is delighted to have received this personal review - thank you. Thank you for recommending us too.
★★★★★ 4/5
GoogleWe viewed our house with Seymours' Woking branch in June 2017 and bought it in October 2017. I was overall very happy with the service which I received, as a buyer, from Seymours' Woking branch. I have rated them 4 out of 5 for the … More
Joanna · 31 December 2018
Agent replied
Hi Joanna, thank you for such a great review! We're glad we were able to find you the perfect house and at the price you were hoping for. We're glad we were able to make the process relatively stress free and we hope you're loving every minute in your new home. If you ever need anything from us, please don't hesitate to get in touch.
★★★★★ 1/5
GoogleSeymours are the sort of place that will be very prompt to contact you prior to processing fees, but very relaxed about getting back to you once they have your money. I've been in contact with them 4 separate times about an issue with the … More
Sam · 31 December 2018
Agent replied · 30 December 2023
Hi, would you be able to give the office a call so we can discuss the issues you have raised and see if we can sort this situation. Thanks.
★★★★★ 1/5
GoogleCannot rate them as a Lettings Agency at all.
The customer service is lacking, I
Issues are not dealt with to resolve after promising they would. … More
Sarah · 30 December 2022
Agent replied · 30 September 2023
Hi Sarah. Thanks for leaving a review. We take all reviews very seriously especially ones that are critical of our services as they enable us to review and improve where needed. Thank you for the comments.
★★★★★ 5/5
GoogleFantastic experience with Seymours. From the initial viewing process to the completion, they have been highly supportive and kept us up to date throughout the transition. … More
Kash · 30 December 2022
Agent replied · 30 September 2023
Thank you for the lovely review Kash, I am pleased I could be of assistance. I look forward to handing over the keys to you on completion.
All the best, Amy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
