Seymours Woking reviews

★★★★★ 4/5

Google

As someone who hadn’t gone through a sales process in over 20 years, Seymours Woking guided us through well . And when an issue arose during one of the viewings that was taken on board and noted for future viewings.

Mark · 17 November 2024

★★★★★ 5/5

Google

Sale of Flat: Just completed the sale of our Flat. Seymours were great - we got the price we wanted and they handled the viewings very professionally. However, extra special mention must go to Clarissa who helped the offer get through to completion despite a lot of legal hurdles set by the buyers very very fussy solicitors. Her patience and calmness were invaluable when the buyers were driving us potty ! Thanks much appreciated.

Maria · 27 August 2022

★★★★★ 5/5

Google

Thank you Spencer, you found my dream home and was always there to help and support me throughout my search. Can’t wait to move in!

Charlie · 30 September 2022

★★★★★ 5/5

Google

Thorough professionals, went out of their way to find me my first rented property. Special thanks to Jenni in property management who's a real star. Very proactive liaison with the landlord and always ensures any issue is sorted out asap.

Awais · 29 July 2019

★★★★★ 5/5

Google

For the last 2 years, Seymours have provided a fully managed service for my buy to let flat - I've received outstanding service, all thanks to Jenni Owen who is a pleasure to work with. I can highly recommend Seymours.

Rob · 29 July 2019

★★★★★ 5/5

Google

Seymours have always looked after our rentals. I’d like to thank Mark, Taylor, Jamie and obviously the rest of the team for performing outstanding results. They’ve successfully secured a long term let which we’re over the moon. Thank you Francesco.

Nic · 29 July 2019

★★★★★ 5/5

Google

Great experience with Seymours Woking once again. The team were great so helpful and friendly, throughout our sale Clarissa kept me calm!! And informed every step of the way Can’t wait to move into our new home thanks so much.

Carmela · 29 July 2019

★★★★★ 5/5

Google

Great company! Dealt with Mike Mottram. He was very welcoming and went out of his way to help me and my mom find a property in Surrey. Couldn't have asked for better.

Mashad · 30 September 2021

★★★★★ 5/5

Google

Andzela was exceptionally helpful in securing a flat for my daughter and her partner. So much better than other agents who were full of doom and gloom! Happy to recommend without hesitation!

Anne · 30 September 2021

★★★★★ 5/5

Google

Seymour's have been great to deal with, particularly Amy who helped me a lot during the final stages of my first Home purchase. Great communications, super helpful with responses and easy to deal with! Great service.

Si · 22 November 2020

★★★★★ 5/5

Google

We have just sold our house through Seymours and they did an amazing job from start to finish, from the initial valuing and marketing of our house through to completing on the purchase of our new house. Clarissa managed the conveyancing process brilliantly, making sure that all parties were progressing the sale and she kept us fully updated along the way. We would certainly use Seymours again, thank you to the whole team

Ed · 27 August 2022

★★★★★ 5/5

Google

Hugely impressed with Owen Whiter, who showed me a few properties. He was well prepared for each viewing, remembered details about me which were relevant to the flats, and demonstrated very good technical knowledge. He was constantly encouraging the sale, without being pushy. If you're lucky you'll get him. He stood head and shoulders above other Agents from various firms In addition, I was supported superbly by Client Relationship Manager, Amy Krelle, who managed the whole process from agreed sale to exchange of contracts. She was proactive, very quick to respond to requests, and always offering excellent advice. She was constantly chasing up all parties, always successfully. I knew there was someone there as keen to exchange me.. Particularly impressed when she had difficult news to pass on, very professional, the issues were resolved very quickly.

John · 27 August 2021

★★★★★ 5/5

Google

Although we had a few problems regarding seeing the house that were not caused by him, Toby helped us a lot and made it an easy process, even though it was our first time renting a house in England. They do their best to ensure that the tenant does not experience any problems by managing the rental process end-to-end. At a time when it was impossible to find a house, they told us over the phone about a house that had not yet been put on the market, and unlike most people, we rented the house without seeing the inside because it was exactly what we wanted.PositiveResponsiveness, Quality, Professionalism, Value

Buğra · 27 August 2021

★★★★★ 5/5

Google

We just purchased a property through Seymours Estate Agents Woking and we’ve found them extremely professional and reactive during all process. We are third time buyers and we've struggled for almost 3 years to move. We've ended up between unreliable estate agents, chains falling through and unreasonable buyers. The communication with Brett, Clarissa and Luca who looked after our purchase was great during all process. We will definitely get in touch with them if we will plan to move again.PositiveResponsiveness, Professionalism

Al · 27 August 2021

★★★★★ 5/5

Google

Where to start my experience with Seymours from beginning to the end was very professional and responsive started off with house viewing with Billy a true gem super knowledgeable about the property answered every question asked. Then me and Mrs. Was super impressed with his presentation after our case was dealt by Clarissa who was very responsive to every query raised and picked up call whenever required or called back. We would like to Thank you so very much for being patience with us and dealing with every aspect of enquiries we had. I think we called Clarissa more then our lawyer and she got back to us every time. Thank you Seymours it was great dealing with you Billy & Clarissa thank you for all your hard work towards getting our first property:)PositiveResponsiveness, Professionalism

Ahsan · 27 August 2021

★★★★★ 3/5

Google

Seymours helped me and my husband find a flat to rent in the Woking area. The experience was average from finding a place to exiting the flat. Like many other lower rating reviews - we’ve felt they favoured the landlord over tenants and once our tenancy agreement was signed this became very clear. Like others we’ve felt we wanted to leave this review after we left using Seymours and our tenancy. We didn’t really feel like this estate agent was impartial to landlord or tenant like others we’ve used. It’s unlikely we would use them again in the future.

Anisa · 27 August 2021

★★★★★ 5/5

Google

Really friendly team. Once we had registered with them they sent us some excellent property options most of which met our needs. We have previously struggled to find a rental property because we own a dog however the team at Seymour's had a really positive attitude. They didn't see this as an immediate barrier and negotiated on our behalf with the perspective landlord making sure we were kept informed at every stage. Thanks to their efforts we are going to move into a really lovely property so can't thank them enough.PositiveResponsiveness, Professionalism

Dan · 27 August 2021

★★★★★ 5/5

Google

Recently exchanged on selling our home with Seymours. From the very beginning, Seymours stood head and shoulders above the competition. Brett sold us this house 4 years ago and had delivered amazing service, so to see that he was now Sales Director felt like a safe pair of hands. Ben's service for valuation was exceptional and really instilled in us a confidence in the service we would receive and demonstrated expert industry and local knowledge. Thanks especially to Spencer, Alessio and Ashleigh, viewings were handled with great organisation and communication, and they delivered clear feedback. Dan supported the negotiation of our sale, and we really appreciated his honesty and efforts to get us the best possible offer. Then it was over to Amy for the rest of the process. Her support has been invaluable. She had an uphill battle with our solicitors, but worked so hard to keep all parties talking and really drove the momentum. Nothing was too much trouble, and she always took the time to answer our questions and explain the process to us. Her cheery nature, positivity and endless enthusiasm for delivering exceptional customer care were extraordinary and we are so grateful for all of her support! Can't recommend Seymours highly enough. There's a reason that the vast majority of 'Sold' signs in the area belong to them!

Catherine · 27 August 2021

★★★★★ 5/5

Google

My partner and I are first time buyers, Seymours were very responsive, quick and helpful. We met a lovely young man called Billy who was professional, gave clear communication and could see he had a sense of humour. He didn't give is a hard sell and allowed us to look at the property without applying the pressure, which for me personally I don't like as it cones across desperate. I think finding the right estate agent is key as it can really reduce the stress. Since writing this review we have had our offer accepted. Thank you Seymours Team. 😊

Laura · 27 August 2021

★★★★★ 5/5

Google

I've been dealing with Seymours for several years now - I originally bought my property through them, and then subsequently let it out through them. I've now just recently sold it too and the overall experience is outstanding. Whatever department you interact with the experience is first class. Credit to Amy for helping me with my recent property sale, she was responsive, helpful and available at all times. She really supported the sales process and gave a brilliant customer experience. A shout out to Zo and Ben too - great senior managers and really helpful along the way too. Thanks to the team

Jeff · 27 August 2021

★★★★★ 1/5

Google

For the most part Seymours are okay and I believe most of their staff mean well. However ultimately they're not working for the tenants and I would just advise anyone renting with Seymours to make sure you get everything in writing, any phone call ask for confirmation via email. They will call you regarding issues to avoid paper trails. We battled mould for the duration of our 2 years, only somewhat resolved when we were able to actually speak to the landlord herself. Seymours were useless at getting this sorted despite multiple contractors agreeing it was a major issue with the house and not just a case of "opening windows" like Seymours kept telling us to do. For context regarding photos and videos; small patch of mould was when we moved in, end of June 2019. Larger patch of mould under window sill was from one of our complaints in February 2020. The video is from November 2020 after we had no help from our earlier reports and took 1 month for them to tell us they have given the landlord our details to resolve. Green mould was also present on most furniture in our bedroom at one point, even inside jewellery boxes and such. Also double check your contracts, it was agreed in writing our property was not professionally cleaned at the start of tenancy (dog hair, dust and grime everywhere, we spent the entire first day cleaning it) but in our renewal they added in that it had been professionally cleaned and that we subsequently had to have it pro-cleaned. We also agreed to do a de-infestation clean via phone (which I confirmed by sending an email to them after) which later become a pro-clean + deinfestation in our contract which we now have to pay for. I appreciate we unfortunately agreed and signed for that, it's just irritating when I have contradicting emails sent by myself that show we agreed differently via the phone and Seymours never responded to confirm in writing. Feels rather deflating to have cleaned this place top to bottom when we moved in, kept it very clean (as much as possible with unstoppable mould), actually fixed a few bits and looked after throughout our entire tenancy, only to have to pay the bill for the next tenants when the same was not done for us. *Edit* In response to the reply, I did contact them further on several occasions throughout our tenancy and recently. We've spoken to so many different members of staff over the past two years that it's pretty impossible to argue any case as to the next person they don't get the bigger picture of what we've had to deal with. Unfortunately for the most part I've only got my own emails to say 'Thanks for the call just now to confirm....' and Seymours never replied to validate, hence it really just becomes my word against theirs and makes me think that calls were used intentionally to avoid paper trails.NegativeQuality, Professionalism

Jack · 27 August 2021

★★★★★ 5/5

Google

Appointed Seymours Woking at short notice to find a tenant over Christmas. Mark D' Costa is a very experienced property professional. He gave me good advice and found a tenant within 2 weeks. … More

Anees · 30 December 2020

★★★★★ 5/5

Google

Brilliant service, found an apartment within weeks. Mike was extremely helpful and always on hand to respond to any questions or queries we had.

George · 30 September 2022

★★★★★ 5/5

Google

Terrific service from Seymours. The team go above and beyond to help landlords and tenants alike. Thank you to Thomas Cheape who was excellent.

Jayne · 30 September 2022