Every review we hold for the WOKING office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’ve had a great experience with Annalise and Taylor at Woking Seymour’s. I’ve been looking for a flat to rent for some time and didn’t want to rush into anything. I had chosen to move a bit further out and was very nervous but they both have made the whole process a breeze and kept me updated when ever they could. Looking forward to the move now! Thanks so much for helping me with the process. You have both been great!
Hollie · 9 March 2023
Agent replied · 7 June 2023
Hollie, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
★★★★★ 5/5
GoogleSeymours, especially Dan, has helped me find a perfect little flat. Dan was always quick to reply very email or by phone. He was very understanding of the situation I was in. I highly recommend him and Seymours.
Sabrina · 12 July 2022
Agent replied · 7 June 2023
That's great to hear Sabrina. Appreciate you taking the time to review us and its great to see us as well as Dan in particular being recommended. Thanks again.
★★★★★ 5/5
GoogleSeymours has provided excellent customer service to me as a tenant. Elliot Price has been professional, courteous and responsive as our property manager.
Samuel · 31 October 2023
Agent replied · 28 November 2023
Hi Samuel Lewis, thank you for taking the time to leave a review for us at Seymours Woking Lettings. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up.
★★★★★ 5/5
GoogleOur thanks to Katy for keeping us fully informed and arranging mutually acceptable compensation with our tenant following the end of his tenancy.
Jo · 26 October 2023
Agent replied · 30 October 2023
Hi Jo Warren, thank you for taking the time to leave a review for us at Seymours Woking Lettings. We're happy we could meet your expectations!
★★★★★ 5/5
GoogleI searched for a rental house from Rightmove.woking. Seymours Agent was very patient in recommending me and successfully found a rental house. Special thanks to Agent Annalise and their team. I will recommend them.
Catherine · 28 November 2022
Agent replied · 7 June 2023
Catherine Lo, thank you so much for the positive review!
★★★★★ 1/5
GoogleWe’ve sent multiple emails to different departments of the letting branch regarding problems/questions about our rental property with them and have had no response to any! So disappointed with their service! Do not say sorry to this review! Just answer all of our email that we’ve sent! And solve all that problems!
M · 21 October 2024
Agent replied · 25 October 2024
Thank you for leaving the review. We are sorry to hear that you've experienced some difficulties in reaching the team. Please can you contact us with more details to lettings@seymours-woking.co.uk, so we can assist you further. Many thanks
★★★★★ 5/5
GoogleJade was amazing! She was super helpful and helped us find our dream flat. She made the process really easy and was always there incase we had any questions.
Amar · 8 May 2023
Agent replied · 7 June 2023
Amar Bhogal, thank you for your kind review; we are happy to pass along your comments to Jade!
★★★★★ 5/5
GoogleBig thanks to Ana and Elliot at Seymours. Not only are they responding to queries quickly they are proactively providing options and chasing up without reminders.
Graham · 26 July 2023
Agent replied · 2 August 2023
Graham Harward, thank you for your kind review; we are happy to pass along your comments to the team here at Seymours Woking Lettings!
★★★★★ 5/5
GoogleVery happy with service so far. It is great to have Kelly as our property manager, and speak to the same person for all issues. Kelly has been responsive and helpful in getting our move-in niggles resolved.
Abigail · 12 July 2022
Agent replied · 7 June 2023
Our pleasure Abigail, pleased it gone so well for you.
★★★★★ 5/5
GoogleMassive thanks to Elliott who helped us with a few maintenance issues, acted very professional and quickly when we needed it. Would recommend
Sneakobar · 9 October 2023
Agent replied · 30 October 2023
Hello Sneakobar, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
★★★★★ 5/5
GoogleWorking with Elliot Price has been amazing; he is prompt, polite and helpful. He basically makes your life a lot easier.
Aviwe · 21 November 2023
Agent replied · 28 November 2023
Hello Aviwe Yekani, thank you; we appreciate your feedback! We're so glad that we were able to meet your expectations!
★★★★★ 5/5
GoogleVery good letting agency. I can recommend to anyone looking for a new place to live; Sam Grundy delivered a high standard service from the beginning; his professional responses to our phone calls, organising property viewings quickly and effectively transferring information between the client and the landlord saved us a lot of time with finding our perfect home.
Izabela · 26 June 2024
Agent replied · 25 August 2024
Thank you for your recommendation! We're delighted to hear that you had a positive experience with our letting agency and that Sam Grundy provided high-standard service. It's wonderful to know that his professionalism, quick organization of property viewings, and effective communication made your search for the perfect home smoother. If you need any further assistance, please don't hesitate to reach out. Enjoy your new home!
★★★★★ 5/5
GoogleExcellent service from Andzela! She was very helpful and proactive in sending me potential properties and follow up. Thanks to Andzela!
Chloe · 28 October 2023
Agent replied · 28 November 2023
Hi Chloe Tse, thank you for taking the time to leave a review for us at Seymours Woking Lettings. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
★★★★★ 5/5
GoogleJade was really helpful and friendly. My dad and I were looking for a lovely property and we found it thanks to Jade’s excellent customer service. I’d highly recommend Seymour’s
Melanie · 7 February 2023
Agent replied · 7 June 2023
Hi Melanie Spencer, we are very happy to have provided you with such a positive experience!
★★★★★ 5/5
GoogleReally good working with Sam to secure our next flat in Woking. The process has been so smooth and quick. Really good communication and I felt really well taken care of. Within 48h of viewing the flat we had an accepted offer, which is brilliant. Thanks so much!
Natalia · 19 November 2024
Agent replied · 23 November 2024
Thank you for your kind feedback! We're so glad to hear that Sam made the process of securing your next flat in Woking smooth and efficient, and it’s fantastic that your offer was accepted within 48 hours! Thank you for choosing Seymours, and we wish you all the best in your new home!
★★★★★ 5/5
GoogleThis team are very professional and have used them for at least 20 years+. Elliot Price has been managing my properties and is easy accessible.
Pratul · 4 July 2023
Agent replied · 7 July 2023
Pratul Unadkat, thank you for your kind review; we are happy to pass along your comments to the team here at Seymours Woking Lettings!
★★★★★ 2/5
GoogleWe rented properties managed by Seymours for 6 years. They provide a good range of properties and have an excellent moving in process. Once you have moved into the property the service deteriorates drastically. Emails are ignored or receive inconsistent responses and repairs take months to complete. The longest repair we dealt with would have taken over 18 months to complete if we had stayed in the property.
When moving out, they will provide a long list of issues that they will be charging for. They back down fairly quickly if you challenge them.
I'm sure they are great for landlords, but they provide a terrible experience for tenants.
Simon · 9 November 2022
Agent replied · 7 June 2023
Hello Simon, thanks for leaving the review. Sorry to hear that you've experienced some difficulties with your tenancies. Please could you get in touch with Helen Blower at the office who can help you with your concerns.
★★★★★ 5/5
GoogleI met Josh and the Seymours team earlier in the year when we were thinking about either selling or renting our home. We chose rental in the end and I found Josh to be extremely impressive and professional in how he presented the options for us and how he supported us through the process. It can be quite daunting to pack up your home and hand it over to someone but Seymours has given me confidence that they've helped us select the right tenant and that they'll manage it for us to ensure a successful outcome for all. They continue to promptly communicate in response to our needs and I wouldn't hesitate to recommend them to others looking for professional rental management services.
Guy · 9 November 2022
Agent replied · 7 June 2023
Guy Pearce, thank you for your kind review; we are happy to pass along your comments to Josh and the team here at Seymours Woking Lettings! If you're ever in need of more help, please let us know!
★★★★★ 5/5
GoogleJade was super helpful in getting me my first place. She’s always quick to respond to emails and incredibly friendly.
Mia · 27 October 2023
Agent replied · 30 October 2023
Thank you so much for your review! We're thrilled to hear about your positive experience with Jade. It's fantastic to know that she was able to assist you in finding your first place and that her responsiveness and friendly demeanour made the process enjoyable for you. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. We're here to help!
★★★★★ 5/5
GoogleThe team at Seymours were incredibly helpful while looking for a property to rent. Andzela and Keiz were both very professional and promptly responded to any queries I had, would definitely recommend or use again.
Luis · 7 June 2022
Agent replied · 7 June 2023
Our pleasure Luis, hope your well.
★★★★★ 5/5
GoogleI had a fantastic experience with Jade at Seymours Lettings. She was incredibly professional, helpful, and always went above and beyond to ensure everything went smoothly. Her communication was excellent, and she made the entire process stress-free. Highly recommend her and the team at Seymours Lettings!
오채영 · 2 December 2024
Agent replied · 9 December 2024
Thank you for your kind words! We’re thrilled to hear that Jade provided such a fantastic experience and made the process smooth and stress-free for you. Her professionalism and excellent communication are qualities we’re very proud of. Thank you for recommending Jade and the team at Seymours Lettings. We’re always here to help if you need us again!
★★★★★ 5/5
GoogleWe required a rental at short notice and I have found the Lettings Team and especially Jade very helpful in supporting us through the process.
Allison · 31 May 2023
Agent replied · 7 June 2023
Hello Allison Naishloss, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
★★★★★ 1/5
GoogleVery bad service. You call several times over several weeks and they keep telling you that they will get back to you. They never came back. They hanged up on me twice as well. I don’t know why. Might be something racism-related or might be something else. It is a very bad experience anyway.
Ahmad · 26 July 2024
Agent replied · 25 August 2024
We are sorry for any distress this has caused. We take such matters very seriously and do not tolerate any form of discrimination. Please get in touch with us again so we can address your concerns. Thank you for bringing this to our attention.
★★★★★ 5/5
GoogleBrilliant and efficient service provided by Erin to help us find the perfect place. We were able to view and get our offer accepted from the landlord within a few hours! Thank you Erin
U-A · 12 July 2022
Agent replied · 7 June 2023
Erin the superstar again! When a client leaves a review "brilliant and efficient" independent companies like us feel so rewarded. Thanks U-A Music.
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