Every review we hold for the Woburn office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotI would give zero stars but…
I would give zero stars but unfortunately it’s not an option. They don’t respect people or people’s time. They are very quick to contact you when they need something but will make you wait for ages when you need anything from them. They don’t pass messages and it’s extremely difficult to find anyone knowledgeable there.
M · 9 October 2022
Agent replied · 13 June 2024
Dear M Pietrzak, we're really sorry to see your review. Please could you share further information to social.media@jackson-stops.co.uk so that we can look into this? Best wishes, Jo from the Jackson-Stops marketing team.
★★★★★ 5/5
TrustpilotOutstanding!
The service offered by Lottie and Ed was outstanding from the moment I first viewed the house they were marketing to the completion some three months later. Nothing was too much trouble, and we were in constant contact. I would recommend them without hesitation to anyone looking for the ideal estate agent in the area. Bravo!
Mr · 25 August 2022
Agent replied · 13 June 2024
Hi David, we appreciate the time you have taken to leave a review - thank you - and we are delighted that you felt our Newmarket team offered an outstanding service. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
GoogleGreat, professional and helpful service at Jacksons. Stephanie was an absolute dream to work with, she provided me with all the information I needed as a FTB and would highly recommend.
Temi · 22 June 2023
★★★★★ 5/5
GoogleAbsolutely the best so polite and friendly they go the extra mile to keep you informed of your enquiries. I would definitely recommend Jackson’s above the rest and a big thank you to Maisie & Ruth who have helped so much.
Mick · 22 June 2022
★★★★★ 5/5
GoogleFrom start to finish i could not recommend Stephanie and the team enough. Stephanie had her work cut out with my buyer but her patience got us there in the end, would definitely use jacksons again.
many thanks to you all.
Sean · 22 June 2022
★★★★★ 5/5
TrustpilotFantastic Service
This was my first move out of student accomodation and Jackson-Stops was the right choice to assist in this change. I liased with Harry Payne who was very professional, extremely helpful and successfully managed to find my dream apartment. I would definitely recommend this company!
Heather · 21 July 2023
Agent replied · 13 June 2024
Dear Heather, we are delighted that you felt you made the right choice with Jackson-Stops, and that you would recommend us. With best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotFantastic team
Fantastic team. Kept me informed throughout and managed the sale process from start to finish without drama. Could not have asked for a better experience
Richard · 9 September 2024
Agent replied · 22 October 2024
Dear Richard, a wonderful five-star review - thank you! We are very pleased to hear that you could not have asked for a better experience. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleSatisfied because we got there at the end in good time.
Nwachukwu · 26 March 2025
Agent replied · 26 May 2025
Thank you for your feedback! We’re glad everything came together in good time and that you’re satisfied with the outcome. It was a pleasure working with you!
★★★★★ 5/5
TrustpilotExcellence over 6 years
We have worked with JSS’s rental team for the past 6 years. During that time they have swiftly found us 3 tenants for our 5 bedroom property each time it became vacant. Whilst we have then managed the tenancy, we have frequently sought their advice on various matters and their service has been excellent throughout. We cannot thank them or recommend them highly enough.
Customer · 8 March 2021
Agent replied · 13 June 2024
Thank you for sharing your experience from a landlord's point of view. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotThank you to Jackson-Stops for their help selling our family home.
Thank you to Jackson-Stops for all their time and effort ensuring the sale of our family home. They guided me through the process and kept me going when things got tough. Always professional and willing to help.
Mrs · 25 January 2024
Agent replied · 13 June 2024
Dear Mrs M, a lovely review - thank you. It's wonderful to hear that you felt guided with our professional team. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleI am a tennant with Jacksons and they have been very helpful throughout the whole experience, nothing is to much trouble, I dealt with Mazie most of the time, but the whole team are really nice and happy to help.
Tony · 22 June 2022
★★★★★ 5/5
Trustpilotultra professional and helpful
Lottie Ed and all the office once again so professional and always chasing for us to get the property over the line, weve used them on several projects in the Newmarket area and wouldn't look anywhere else. Thanks to the whole branch as always
Neil · 4 August 2023
Agent replied · 13 June 2024
Dear Neil, thank you for taking the time to leave a review and it is good to hear that you had such a positive experience! With best wishes from all at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent professional sales experience…
Excellent professional sales experience and prodeducre of 3 of my properties! The Newmarket branch were on top of all the sales process with client, purchaser, solicitors from start to finish. Cannot rate them high enough. Thank you Jackson's Newmarket!
Kirsty · 4 December 2023
Agent replied · 13 June 2024
Dear Kirsty, thank you for taking the time to leave a review and it's wonderful to hear that your experience with the Newmarket team was excellent. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotMore like friends than estate agents!
From the very beginning Anthony and Neil at Woburn JSS, were so supportive and friendly. It didn’t feel like a “normal” estate agent interaction and more like a friendly chat!They kept us informed every single step of the way and put up with some emotional situations at times! I would have absolutely no hesitation of recommending the whole JSS team in the future
Katie · 21 March 2021
Agent replied · 13 June 2024
Dear Katie, thank you for your heartfelt review of our lovely Woburn team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
Trustpilot11/10
Among many unresponsive and incompetent solicitors, Lottie at Jackson stops what’s the only one who answered the phone, the only one who knew what they were doing, and the one who carried all the other’s dead weight. 11/10 would recommend, I’m certain we’d have lost the house if not for Lottie’s excellent stewardship of our purchase.
Christian · 13 May 2022
Agent replied · 13 June 2024
Dear Christian, thank you for such a glowing review of Lottie at our Newmarket branch. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson-Stops in Lindfield
Jackson-Stops in Lindfield offer an excellent service. We bought and sold with them. The team were all very helpful and friendly, they also got the job done. I’ve already recommended them to a couple of friends.
Karen · 25 January 2024
Agent replied · 13 June 2024
Dear Karen, we will pass on your kind words to the Mid Sussex team and we are delighted to hear that the service you received was excellent. With best wishes from everyone at Jackson-Stops.
★★★★★ 4/5
TrustpilotExcellent experience at Reigate branch
Pip, Tim, Chris and Louise in the Reigate branch were all very professional, supportive and proactive when it came to selling our house recently. They made a potentially stressful time a lot less stressful!
Chris · 4 March 2024
Agent replied · 13 June 2024
Dear Chris, thank you for your review of our Reigate team, and it is wonderful to hear that you received a professional, supportive and proactive service. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotCheveley rental
Jackson's managed our home in Cheveley with the utmost of professional care and diligence. All interactions with their office were seamless and they placed tenants that took excellent care of the property. Very happy with the service provided and happy to recommend.
Alistair · 1 September 2023
Agent replied · 13 June 2024
Dear Alistair, thank you for taking the time to leave a review for us, and it's wonderful to hear that you were treated with the utmost professional care. Best wishes from all of us at Jackson-Stops.
★★★★★ 4/5
TrustpilotBrilliant team approach, J.S Dorking
Excellent personalised service from Jackson Stops, Dorking , It's a whole team approach where all staff are aware of the status of your situation. Phones are always answered quickly and responses friendly and informative. Having been searching through the frenetic sales period of summer 2021 staff were often stretched but always available and courteous .Highly recommend this team .
JT · 11 November 2021
Agent replied · 13 June 2024
Thank you for sharing your experience of our Dorking team, highlighting our staff's teamwork, communication skills and professionalism. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotI've only got praise for Jackson-Stops
I've only got praise for Lottie and her team, they were exceptionally helpfull.
Richard · 5 July 2021
Agent replied · 13 June 2024
Dear Richard, it means a lot to our Newmarket team to see your review. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotRenting
We were absolutely delighted with the quick, efficient, and friendly service provided by Jodie and Paula in the Newmarket office. All the details concerning our rental were explained clearly, and the details were sent and processed quickly. They both went out of their way to be helpful, for which we were most grateful, as we are also moving house.
Mrs · 9 October 2021
Agent replied · 13 June 2024
Dear Mrs Spiller, thank you so much for your kind review of our Newmarket lettings team, it sounds like the process went smoothly thanks to Jodie and Paula's experienced and helpful approach. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotA well-handled sale by James and Ria
A well-handled, calm sale - thanks James and Ria.
Peter · 11 January 2022
Agent replied · 13 June 2024
Dear Peter, thank you for your five star feedback for our Barnstaple team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleThe letting team are excellent.They are very professional and deal with any problems quickly.I have dealt with Mazie for years and she is always
very polite and helpfull.You get a good service for your money.PositiveResponsiveness, Quality, Professionalism
Kevin · 22 June 2022
★★★★★ 5/5
GoogleGood sam and ruth very helpful
Lee · 16 April 2025
Agent replied · 16 April 2026
Thank you for your feedback! We're so glad to hear that Sam and Ruth were helpful, your kind words mean a lot. We're always here if you need anything!
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