Every review we hold for the Woburn office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBrilliant service as a purchaser.
I have recently purchased a property which was being marketed by Jackson-Stops. The agent I dealt with was very friendly, he arranged viewings quickly and was very attentive during the whole process- helping me with any queries I had along the way. Upon completion, he delivered the house keys to me so I could continue packing and also gave me a bottle of champagne as a congratulations gift. Excellent service as a purchaser- I would highly recommend to anyone looking to sell their house.
Holly · 24 May 2021
Agent replied · 13 June 2024
Dear Holly, thank you so much for reviewing your experience of our Chelmsford team. We're glad you found our staff attentive and thoughtful. Enjoy your new home! Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotHaving dealings with three of the…
Having dealings with three of the Jackson Stopps,regional offices Burford /Norfolk/and most recently Chelmsford. I can honestly say,every member of the staff in all branches have been more than helpful,and pleasant. Estate agents having,what is usually a well deserved reputation,we have not once come upon any of that condescending attitude,which has become expected,of the breed ! In fact our most recent experience , with James at the Chelmsford branch ,we feel he has become like a family friend to us,which of course makes the whole experience (moving home being one of life ‘s most stressful times),so much more pleasant. All told,we would definitely recommend the company to friends and family.GPS
Gillian · 24 May 2021
Agent replied · 13 June 2024
Dear Gillian, thank you so much for your review which emcompasses so many of our branches. We're proud to hear you've been well served by them all and know James will be touched to hear how highly you regard him. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotAnthony is a knowledgeable and…
Anthony is a knowledgeable and professional practitioner who knows his market segment extremely well. He provides sound advice and works hard to achieve the best deal possible for his clients.
John · 20 September 2021
Agent replied · 13 June 2024
Dear John, thank you for your review, highlighting Anthony's expertise and work ethos. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotProfessional, proactive, courteous
When I bought my property in Buckland in 2007, I was so impressed by Jackson-Stops Dorking that I vowed to sell via them when the time came in late 2020. I did consult other agencies but didn't find them convincing. I didn't need them to "gush" over my property but I did want them to be enthusiastic and this is where I felt JS had the edge. The staff are knowledgeable, courteous, lively, pragmatic and savvy; they priced the house correctly and managed the offers that came in professionally. My expectations were managed throughout the process. As the sale was linked to a divorce, there were several hurdles, all of which JS managed with good humour. And they even managed to find my next home! They let me know the minute a perfect cottage came onto the market in right area. JS don't just sell property, they guide the customer through the process. If you are looking for a professional firm that employs experts staff then you should look at Jackson-Stops.
Jacq · 29 March 2021
Agent replied · 13 June 2024
Dear Jacq, thank you for taking the time to share your experience of our Dorking branch, we're delighted their expertise and professionalism shone through on the buying and selling side. We wish you every happiness in your new home.
★★★★★ 5/5
GoogleWe sold our house through Jackson’s and the service we received was exceptional. Everyone was so helpful and friendly and the process was very smooth.
Special thanks to Stephanie for all of your help and patience.
We would 100% use Jackson’s again for any future moves.
Sarah · 22 June 2023
★★★★★ 5/5
TrustpilotWe sold our house in Northamptonshire…
We sold our house in Northamptonshire with Robert Godfrey who was absolutely fantastic. The team were highly professional and Sue was wonderful at managing the house viewings. Would very much recommend Jackson-Stops again
Karen · 19 December 2020
Agent replied · 13 June 2024
Dear Karen, we're proud to receive your review, thank you. We'll make sure it reaches Robert and Sue. Please don't hesitate to reach out if you need any property advice in the future. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotThank you
Finally having internet and settled in, we absolutely love our beautiful new home which we purchased through Jackson-Stops, Woburn. Thank you to everyone in the office and especially to Neil Abraham whose personable and professional manner came into its own with our tight timeframe and Neil's prompt assistance with communications without which we may still be waiting to move. Very much appreciated! This is the second time we have pruchased through Jackson-Stops, Woburn and again, a five star service. Best wishes
Andi · 4 March 2021
Agent replied · 13 June 2024
Dear Andi, thank you for leaving us your five star review and feedback. We wish you every happiness in your new home. Best wishes from us all, in particular, our Woburn team.
★★★★★ 4/5
TrustpilotPersistent
Anthony was patient, persistent and is experienced
BD · 7 December 2023
Agent replied · 13 June 2024
Thank you for your review, and we are pleased you felt the service you received was delivered with patience and persistence. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent
We have recently sold 2 properties with the team at Jackson Stops - Bury St. Edmunds and have another 2 sales currently going through. The team are professional, patient & genuine! We dealt mainly with Matt & Ro who are friendly, efficient & always reassuring during the sale process. Would not hesitate to recommend Jackson-Stops!
Osborn · 5 December 2023
Agent replied · 13 June 2024
Thank you very much for your review, and we are delighted to hear that your experience with the Bury St. Edmunds team was friendly and efficient, and that you would recommend our services. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleRuth Eastwood of jacksons estate agents is very professional excellent skills
Very nice lady
Lee · 16 August 2025
Agent replied · 16 April 2026
Thank you for your kind words! We're so pleased to hear that Ruth Eastwood made such a positive impression with her professionalism and excellent service. She’ll be thrilled to receive your feedback!
★★★★★ 5/5
TrustpilotRecognition for Exceptional Service
Recognition for Exceptional Service, Laura Howard Lettings
Nicholas · 14 October 2025
Agent replied · 2 June 2026
Dear Nicholas, we are delighted that you took the time to leave a five star review for Jackson-Stops, and in particular your experience with Laura from our Bury St Edmunds branch. We are so pleased to hear that Laura provided an outstanding service, and that you regard her as an exemplary representative of Jackson-Stops. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleVery pleased with the service from start to finish. Was kept updated and informed throughout the whole process.
What is normally a very stressful time, in selling a house, the team made it very easy to deal with.
Would highly recommend. The whole team were very friendly and approachable and added a very personal touch to the whole experience.PositiveResponsiveness, Quality, Professionalism
Brogan · 24 August 2021
★★★★★ 5/5
TrustpilotOutstanding service
We have had an outstanding experience having both bought and sold our house through Matt at Jackson-Stops. Clear, useful and importantly honest communication, ensuring progress is maintained, indeed, the pain of moving is greatly reduced when you have somebody as experienced as Matt on side.To be honest the whole team in the office were more than happy to help with queries, and all seemed to be aware of current progress whenever I called. Having bought several houses through different agents over the last few years Jackson-Stops haves been, by far, the most professional, helpful, responsive team I have had the pleasure of working with.
Clive · 9 December 2020
Agent replied · 13 June 2024
Dear Clive, thank you for taking the time to share your experience of our Bury St Edmunds team. We're extremely proud to hear how we compare against other agents. We know that moving house can be difficult so it’s great to hear that we made it that much easier for you.
★★★★★ 5/5
GoogleAbsolutely outstanding !!
Highly recommend this estate agents
They go above and beyond
And are so kind and so helpful ☺️
Amazing team
Zoe · 24 April 2025
Agent replied · 26 May 2025
Thank you so much, Zoe! We're thrilled to hear you had an outstanding experience with our team. Your recommendation means the world to us, and we're always here to go above and beyond for our clients. If you need anything else in the future, don't hesitate to reach out!
★★★★★ 5/5
TrustpilotMartina from the Property Management Team
After struggling with some noise issues with the rental property we had recently moved into Martina from the Property Management Team was incredibly sympathetic, helpful and professional figuring out how we could get the issue resolved quickly with the letting agents. Would certainly recommend!
James · 19 June 2024
Agent replied · 24 August 2024
Dear James, we are pleased that the issue you experienced was quickly resolved by our staff, and thank you for taking the time to leave a review. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent estate agents, personal service.
Jackson Stopps dealt with all viewings and secured a good price for our property, We were supported throughout the process of a difficult sale and purchase by the staff at Jackson Stopps, and by Lottie in particular. We were kept informed of progress and queries were dealt with promptly and efficiently. Lottie liaised with all parties to ensure the process went as smoothly as possible.
Susan · 23 January 2023
Agent replied · 13 June 2024
Dear Susan, we are pleased to hear that you felt supported by Jackson-Stops during the sale of your home, and that the process went smoothly. Thank you for taking the time to leave a review. With best wishes from all of us at Jackson-Stops.
★★★★★ 1/5
TrustpilotWOBURN OFFICE
WOBURN OFFICE Whilst maybe not directly the fault of the Company they were acting as the agent for a property I viewed. I was contacted at 1pm to be told the Landlord wanted to accept us as tenants and all the referencing paperwork would be conpleted after giving my family the good news I was emailed by the agent to say " actually they might now be offering it to a farmhand who lives local and doesnt need any of the maintenance sorting but will let you know" After a few follow up emails I got a response to say "sorry they are letting the other person have it"As potential tenants letting Agents do a lot of quite intrusive checks before even approaching a landlird, perhaps the same thoroughness should be applied before taking on Landlords.In the space of 24 hours we went from delight to bitter dissapointment which shouldnt happen.
John · 12 August 2020
Agent replied · 13 June 2024
Dear John, I'm sorry to hear of your experience. We would welcome the opportunity to discuss this further? Please use social.media@jackson-stops.co.uk to get in touch. Best wishes, Jo from the marketing team
★★★★★ 5/5
GoogleWe recently used Jackson's to sell a property.
The process was explained clearly from start to finish and we were regularly updated. …
Steve · 16 April 2025
Agent replied · 16 April 2026
Thank you for your kind feedback! We're so glad to hear that the selling process was smooth, clearly explained, and supported every step of the way. Our team works hard to keep clients informed and comfortable, so your comments mean a lot. We truly appreciate your recommendation and would be delighted to assist you again in the future.
★★★★★ 5/5
TrustpilotThanks Karl
Thanks KarlGreat adviceProfessional serviceHighly recommended And a bottle of champers too 🥂😊
Greg · 10 June 2023
Agent replied · 13 June 2024
Hi Greg, we're so pleased you took the time to leave a review about the great advice you received from Karl, and that you would highly recommend Jackson-Stops. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson-Stops team
Pip, Chris and the team did a great job selling our house. Good brochure, good advice on sale.
M · 21 November 2022
Agent replied · 13 June 2024
Dear M, thank you for taking the time to leave a review for our Reigate team, and we are pleased that you thought the team did a great job when selling your home. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent
Toby, Guy, Freddie and Trudy in the Mid-Sussex Jackson Stops office were outstanding in shepherding the sale of our home. If you are looking for a professional, ethical, efficient and friendly estate agent to work with, I highly recommend talking with them. Thank you for restoring our trust in estate agents!
Adam · 16 January 2024
Agent replied · 13 June 2024
Dear Adam, it's always fantastic to hear that our staff are outstanding - thank you! To know that you felt the team was professional, ethical, efficient and friendly is wonderful. We will share your kind words with the Lindfield team. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleWe couldn't recommend Jackson's enough, we were shown around a few properties by David who is pleasant and Stephanie handled the case progression. Stephanie handled this so we'll not only was centre of the chain with 2 sales trying to keep everything in order and everyone satisfied. She would ring up and explain what is happening always happy to answer any questions or concerns. Very grateful for the Jackson team all super lovely
Sophie · 24 July 2024
★★★★★ 5/5
TrustpilotGood experience
I've been living in a flat managed by Jackson-Stops Teddington office for the past 2 years. Throughout my time, I've found issues attended to relatively quickly and efficiently. Tallulah Keating has recently taken over as the property manager and I've found her to be especially courteous and highly responsive in her approach.
Omeral · 20 December 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave a review for our Teddington team and we are glad to hear you've been met with responsiveness and courtesy. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson Stops helped us purchase our dream home…
We recently purchased our dream home through Jackson Stops and can’t speak highly enough of our experience. Nothing like a typical high street estate agents, Anthony provided a wonderful personal service. Throughout the whole process we were kept informed and consulted, often outside of normal working hours. If we ever decide to sell our home I would have no hesitation in reaching out to them. Brilliant
Craig · 11 November 2022
Agent replied · 13 June 2024
Dear Craig, thank you for leaving such a positive review about your experience of the wonderful personal service you received from Jackson-Stops. Best wishes from us all at Jackson-Stops.
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