Michael Graham Woburn Sands reviews

★★★★★ 5/5

Google

Great service, always willing to help and go the extra mile. Simon and his team were on top form

Vincent · 22 June 2019

★★★★★ 5/5

Google

Excellent service from Simon and the team from valuation through to searching for our new home

Suzannah · 21 June 2020

★★★★★ 1/5

Trustpilot

Good at taking your money, woeful at looking after your interests

Regrettably I let a property “fully managed” through Michael Graham, paying the high fees believing their promises of looking after my interests better than their competitors.They watched over the property as things went missing and were damaged, telling me everything was ok, some of the above being documented with photos, but not acted on whilst the tenant was in situ.Once said tenant had left, all I was left with was the deposit and no constructive assistance from Michael Graham.In the aftermath dealing with the state the property had been left in, I found them to be arrogant, inept and unprofessionalI for one would never again entertain them managing my property, id go elsewhere or do it myself, as I am now

Alec · 29 December 2022

★★★★★ 5/5

Trustpilot

Ollie has just photographed my house…

Ollie has just photographed my house what a great guy 💯 he was brilliant 🤩

Miss · 9 December 2025

★★★★★ 5/5

Google

What a stressful process moving house! But Catherine from Michael Graham made the move as smooth as possible. She went over and beyond her duties. She was always friendly, professional and very efficient. Have no hesitation in recommending her and Michael Graham. Thank you for all your help Catherine! 🙏🏼😊 …

Rahim · 21 June 2022

★★★★★ 5/5

Trustpilot

Really positive experience

Michael Graham were open and honest with us throughout the process and helped us to secure our dream home.

Karen · 19 October 2025

★★★★★ 1/5

Trustpilot

Underwhelming in the extreme

The communication throughout the transaction was infrequent, generally one way and very little in the way of information was provided. Most of the communication was made directly with the buyers and after being initially impressed withe the initial presentation we severely regret choosing Michael Graham as our experience was extremely disappointing. The marketing materials were good but other than that we struggle to understand what value they added to the whole transaction. We made all of the arrangements for the handover directly with the buyers and in the 4 weeks leading up to our move did not have any contact whatsoever with Michael Graham. The agent turned up (unannounced) for two minutes on handover put his hand out and said “keys” which just about summed up the lack of care and attention to detail we experienced every step of the way.It seems complacency has well and truly set in. No follow up has ensued post sale let alone a “thank you for the business”. We regret choosing Michael Graham and will certainly not be recommending them to friends and family.

Frank · 20 October 2022

★★★★★ 4/5

Google

We had Simon from the Newport Pagnell office came to our property in Blakelands for a valuation. We had arranged a meeting the previous week ,Simon turned up promptlyrics and after a viewing of the property was able to give us a current valuation . He answered all the questions put to him to our satisfaction . We were very happy with the experience. Thanks

Dave · 22 June 2018

★★★★★ 5/5

Google

We would highly recommend Rufus and Michael Graham. Rufus was very profesional. He kept us informed all the way and updated us when required. We would have given more starts if we could.

Justin · 21 June 2022

★★★★★ 1/5

Trustpilot

No chance of viewing a property

We have tried on three occasions to book viewings for two properties they are marketing on Right Move. Each time we have had our name and phone number taken, first time we were advised that their systems were down, the second and third time we were just advised someone would call us back. We advised that we had already left messages and no one had called us back, but this did not make any difference. It is no wonder their properties seem to be on the market for some time, no one wants you to view them! Hope vendors who use this agency are aware of this. Given up with this agency now and are now dealing with agencies that are more pro-active and want to sell properties. This message refers to the Towcester branch.

Jan · 26 July 2022

★★★★★ 4/5

Trustpilot

Good customer service

They were brill when we bought our house through them last year. They kept up updated & pushed for us to ‘complete’ as soon as possible. Anna Di Rosa was particularly good!Lee Cathcart

Mr · 6 June 2022

★★★★★ 5/5

Google

A very professional team of people, who were tenacious in their efforts to sell our property, in a difficult and ever changing environment. They were thoughtful and understanding of the stress associated with moving property and provided support over and above that expected, even beyond the completion date. They were excellent communicators and responsive in all circumstances.

Elizabeth · 21 June 2020

★★★★★ 5/5

Google

Simon came round to value our house recently and I was incredibly impressed with both his professionalism and his detailed conversation with us with regards to the housing market. He was incredibly helpful and gave us total faith in his ability to sell our property. I would strongly recommend using Simon if you are looking to sell your home.

Amanda · 22 June 2019

★★★★★ 5/5

Google

We have just finally completed on our new property. Michael Graham Newport staff have been so supportive with all aspects of this on-going longest ever purchase ! They have consistently been there for us with all aspects of this purchase ! We would highly recommend them to others, have never dealt with such a great team!

Elaine · 21 June 2020

★★★★★ 5/5

Google

Simon was always very helpful and courteous and kept us well informed.

Nicci · 22 June 2018

★★★★★ 5/5

Google

Very conscientious estate agent, always happy to accommodate the needs of their clients as best they can. Went over and above standard service requirements to ensure their client’s satisfaction was met. Would recommend this Estate Agent to any one intending to sell/ buy property.

Manuela · 21 June 2022

★★★★★ 5/5

Google

We received excellent service from Simon and his team.

William · 22 June 2019

★★★★★ 5/5

Google

was a pleasure dealing with Michael Graham Newport pagnell, Very quick at responding and sure are on the ball, Very Helpfully and professional, shame i can’t give them a 6 Star. Thank you for my purchase and i’m looking forward to picking up my keys soon for my new property.PositiveProfessionalism

Nats · 21 June 2021

★★★★★ 5/5

Trustpilot

Lovely enthusiastic knowledgeable…

Lovely enthusiastic knowledgeable highly experienced people coupled with great photography and copyrighting.

David · 10 October 2025

★★★★★ 5/5

Google

I must say that the team at Michael Graham act most professionally at all times and I bought my flat from them a while back without too much stress and they have so far always found me good tenants and always been keen to assist when I need their help. Thank you all, Best regards, Richard H

Richard · 22 June 2018

★★★★★ 1/5

Trustpilot

A process made impossible due to their…

A process made impossible due to their poor sales skills, bad communication, dishonesty and appalling ignorance from management.We had agreed a sale on a property, out of the blue deep into the process when the things were moving along the agents rang up to say the sale is cancelled with no reason.If things weren’t so bad on their incompetence, then they rub salt into the wounds by selling the same property we agreed to buy to someone else for a lower price? Kind of at a loss at how bad this organisation is as you really can’t make up what they did… which cost us time and money.A disreputable business... one that had pleaded to have the original negative feedback removed, however in light of what has happened and the total ignorance from compliance manager, general manager… This will be a permanent feedback as they will not get away with their abhorrent behaviour.ABSOLUTELY stay away from this business, they can’t handle what they claim… trust me as I speak with experience that there are genuine sound estate agents out there and Michael Graham is not one of them.

Anwar · 9 July 2021

★★★★★ 5/5

Google

We used Michael Graham for the sale of our converted chapel in Newport Pagnell, the service we received was second to none. The communication was fantastic, we were always informed of anything the minute it came up. I would really recommend using them, and would they would always be my first choice for an estate agent.

Heather · 22 June 2018

★★★★★ 1/5

Trustpilot

Not well represented and dreadful sale process

We sold our property via the stony strafford branch recently. We must say that we are totally disappointed with the service we received. First, we felt under represented by the sale agent. She occasionally undermined our property from its location to the condition of the property even though our property is still within the NHBC warranty and built by a well known developer. Second, the vetting of the buyer is very poor. We were told at the eleven hour that the buyer is not able to afford the initial asking price after 5 months into the process. This leaves us no other choice but to meet half way with the buyer as we were very close to completing our new property purchase. Third, the sale agent constantly bother us to provide information to the buyer's solicitor even though it was clear that the buyer's solicitor has been very slow to response. Our solicitor has a transparent event logging system so we can see how quickly they have responded but the sales agent doesn't seems to understand it. Fourth, on the completion date, the sale agent kept asking if we are going to drop the keys at the office as though we have a choice. We don't understand why she kept asking the same question and refusing to meet us at the property.To be fair, the initial meeting with the senior manager has given us confident that we are in good hand however the sale agent who took over just made the whole process dreadful and painful to go through. We have used other local agencies before in previous sales and they have exhibit a much higher professionalism. We were definitely better represented by them achieving the asking price we wanted. We will not recommend this agency to anyone we knew. Paying more doesn't always mean you get the best value.

Chan · 22 May 2021

★★★★★ 5/5

Google

Magda and Gareth have been supportive throughout the whole house sale process, keeping me apprised of progress and next steps, chivvying on solicitors etc. A truly great level of customer service. Highly recommended. Thank you both for all your hard work.

Helen · 21 June 2022