Thomas Merrifield Witney reviews

★★★★★ 5/5

Google

Finding a professional estate agent who offers service beyond writing particulars and putting the property on the various property portals can be difficult. Some, once the house is under offer, just leave the solicitors to deal with things, leaving the vendors not knowing when they are likely to exchange. Having instructed Thomas Merrifield in Witney as a result of having viewed a property with them some time previously, I already had a good impression of how professional they are. Throughout the process the whole team have been highly professional and I could not have asked for better service. They kept me informed at every stage and were always prepared to go the extra mile and make calls to find out where we were in the sales chain. The staff all saw my property and got to know about it so when a prospective buyer asked questions they were able to provide answers. If you are looking for an agent who offers 'service' I can highly recommend the team in Witney. They have worked in the profession long enough to have learned that to sell houses and have satisfied clients, the practices of yesteryear are still vitally important.

Michelle · 17 July 2024

★★★★★ 5/5

Google

It's been a long time since we last moved. We used Thomas Merrifield then in both selling and buying and they were excellent. We really thought of nobody else when it came to selling our current home and, once again, they have been exceptionally professional, friendly and knowledgeable. Thank you

Martin · 22 July 2025

★★★★★ 5/5

Trustpilot

I want to express my heartfelt…

I want to express my heartfelt gratitude to Raena Bond for her exceptional assistance in helping us purchase our home. Her quick responses and dedication to securing the best deal made the process smooth and successful. We truly appreciate her outstanding support!

Cesar · 21 August 2025

★★★★★ 5/5

Trustpilot

I would highly recommend Thomas…

I would highly recommend Thomas Merrifiled Grove. Jack was always quick to reply to any queries we had and kept us up to date throughout. Thank you so much!

Emily · 28 February 2024

★★★★★ 5/5

Google

We switched to Thomas Merrifield for selling our home after a poor experience with another local estate agent. After our chain had fallen through Stuart managed to get our house listed and sold with 3 days, effectively keeping the chain together. It goes to show there really is value in carefully selecting who you choose to sell your home.

Adam · 14 November 2024

★★★★★ 5/5

Trustpilot

A great team who had a professional…

A great team who had a professional approach to selling our house. No unrealistic promises, they made the whole process stress free and wouldn’t hesitate to recommend Jon and his team.

Kim · 29 September 2023

★★★★★ 5/5

Trustpilot

Amazing service from Thomas Merrifield

Kaine at Thomas Merrifield Abingdon gave us outstanding service whilst we purchased our first home. We were given regular updates, no question was too much trouble, and viewings were booked quickly and with ease, we would recommend Thomas Merrifield Abingdon, and more specifically, Kaine to anyone looking to buy a home! We can’t thank him enough!

Chloe · 15 October 2024

★★★★★ 5/5

Trustpilot

Sold my property with Thomas Merrifields

I have just sold my property with Thomas Merrifields in Abingdon. From start to finish Damian gave excellent advice and kept me up to date as things progressed.I would thoroughly recommend them.

Mike · 17 July 2025

★★★★★ 1/5

Trustpilot

Avoid

I would not use this company again if the offered to sell my house for free. They simply don't care! The whole process from start to finish was awful.

David · 25 July 2025

★★★★★ 5/5

Trustpilot

A company who are totally professional and go the extra mile

Finding a professional estate agent who offers service beyond writing particulars and putting the property on the various property portals can be difficult. Some, once the house is under offer, just leave the solicitors to deal with things, leaving the vendors not knowing when they are likely to exchange.

Michelle · 15 June 2024

★★★★★ 5/5

Trustpilot

We have just sold our property with…

We have just sold our property with Thomas Merrifields and bought another.Everything about our experience was positive ,from start to finish we we were given excellent advice totally supported and well informed and kept up to date.I would thoroughly recommend them.Thanks especially to Luke and Jamie who didn’t ever make us feel a nuisance with our questions.

Mrs · 22 November 2023

★★★★★ 5/5

Trustpilot

The whole team offered an excellent…

The whole team offered an excellent service. We got regular updates about viewing figures on line, and regular feedback and advice. We had the sense that they valued our business and actively wanted to sell our house.

Mr · 1 November 2024

★★★★★ 5/5

Trustpilot

Excellent experience selling our home…

Excellent experience selling our home in Witney. Excellent communication from Stuart throughout the whole process, would use again and highly recommend.

Emma · 13 March 2025

★★★★★ 1/5

Facebook

Our house was arranged for a part-Ex through TM but as far as I am concerned I should still be treated like a client with the same standards. The whole ordeal with TM has been terrible. They do not vet any of the viewers, most people who came round either had no funds to buy the house, not sold their current house or could not commit to the moving date being so far in advance. More then one occasion the agents were so late to the house that we were more then half way showing the people round. When they did finally show up we had to book in private extra viewings or answer extra questions as TM were unable to answer questions on the house or commit to more viewings. The icing on the cake was the final viewing. They were late as usual and we were halfway through showing the people round. We advised the non apologetic agent that we would walk up the road then come back and to call us on my mobile when ready (Had this situation with Green & Co and they called and waited for 2 minutes just fine) 20 mins later we heard nothing so we walked back to the house to find the agent gone and ALL doors to the house unlocked with the viewers waiting outside saying they were waiting as the agent left it all unlocked. We were relieved to find these people were not the type to take advantage of the situation or any passer by for that matter! We called to complain to the Wantage branch and the manager was less then helpful if not rude. We were very calm on the phone and stated the facts in order but we were cut off by him saying 'its not getting us anywhere'. No apology so we advised we would talk to our developer to remove them, to which he replied 'We'll see' then hung up! I am glad I recorded the phone call as I am still in disbelief that it happened. I will never be using TM and will be advising friends and family the same.

Holly · 5 October 2017

★★★★★ 1/5

Trustpilot

Worst estate agents I have ever encountered

Worst estate agents I have ever I encountered, the estate agent was rude and arrogant.

Alfie · 29 April 2025

★★★★★ 1/5

Trustpilot

Thomas “Oops we’ve spent your deposit!!” Merrifield

I highly recommend Thomas Merrifield if you enjoy being robbed!

Silly · 21 June 2025

★★★★★ 5/5

Facebook

We sold and brought through Thomas Merrifield and they were brilliant! Everyone we dealt with in the office were polite, informative and chasing the chain from start to finish and always returned my calls if they were unavailble. I would definatley use them again but not intending to move for a long long time! I have already recommended them to friends looking into moving.

Ruth · 9 October 2017

★★★★★ 1/5

Trustpilot

Rude and condescending

Rude and condescending.

G · 23 February 2025

★★★★★ 5/5

Trustpilot

Property Purchase

I have just purchased a property in Bicester,

Les · 28 October 2024

★★★★★ 5/5

Google

Really helpful team and good homes to view

Ray · 12 June 2024

★★★★★ 5/5

Trustpilot

We thank Thomas Merrifield

We thank Thomas Merrifield, Bicester Office, for putting everything together so quickly and professionally, for my family to own our new home promptly.

Julius · 18 March 2023

★★★★★ 1/5

Trustpilot

Terrible communication from the start

Terrible communication from the start, by far the worst Estate Agent I have ever come across.

Martin · 2 May 2023

★★★★★ 5/5

Facebook

Truly professional and friendly. Made to feel our business was valued and appreciated. Communication was excellent.

Christine · 1 April 2021

★★★★★ 1/5

Trustpilot

Totally unscrupulous Estate Agents that…

Totally unscrupulous Estate Agents that engage in and encourage Gazumping! Best avoid this unethical organisation!

Al · 15 May 2021