Every review we hold for the Witney office, from every platform, shown as written. First names only.
★★★★★ 1/5
FacebookThe worst service I've ever come across. Total lack of respect for me, my property and the tenants.
Simon · 14 February 2020
Agent replied
Thank you for reaching out to us Simon, we understand your frustration. To enable us to look into the matter for you please send an email to customercare@chancellors.co.uk. Thank you.
★★★★★ 1/5
FacebookSimple the most rude and unprofessional company I have ever dealt with
In the process of taking legal action against this company
Renting a property with no gas cert to be told turn heating off and don’t cook unbelievable
I have now moved and are refusing to return my deposit
Gary · 22 January 2020
★★★★★ 5/5
FacebookBeen renting for a just under a week, much better communication and professionalism than my agents before hand. Have sent questions, they respond quickly and provided me with all the details I needed, highly recommend! Casey Grams on was the staff member who helped me, great guy very nice to communicate to.
Elliot · 3 July 2018
★★★★★ 5/5
FacebookCraig from the thatcham branch has been dealing with my sale, he has been extremely helpfu!
Nothing has been to much hassle for him. He has done a lot of chasing for me (slow solicitor). He always returns my calls within the hour and is very knowledgeable.
Thanks again Craig !!
Nicole · 13 November 2017
★★★★★ 1/5
FacebookJust awful. In our experience their property management service is shockingly bad.
Louise · 25 September 2020
Agent replied
Hi Louise, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
FacebookI have had excellent 5 star service from Isabelle Jakovljevic of Southern Properties Management. She has been very professional in her handling of issues arising with the property and has been helpful, polite and patient in all her dealings with me. I very much appreciate her support and commitment.
Ann · 20 February 2018
★★★★★ 5/5
FacebookWe've used Chancellors to manage our property for several years. The whole Chancellors team has always provided a good service; we are currently dealing with Emily Harris and she has always maintained the highest standards of the company. We can't imagine going anywhere else for our property management services.
Tim · 27 September 2017
★★★★★ 1/5
FacebookShockingly bad communication from every part involved. Particularly lettings Hub. Would never use them!!!
Samantha · 17 August 2019
Agent replied
Hi Samantha, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
FacebookA wonderful team of professional people that helped me though this difficult move in a difficult time in my life!
They helped take some of the stress away from me and were always around whenever I got frantic.
Thank you for all your hard work, patience and kindness.
Emma · 21 February 2018
★★★★★ 5/5
GoogleThe service I received from Chancellors sales team was fantastic from beginning to end. Kept me updated with new properties and I felt they really listened to my needs- Thanks Chancellors Witney (esp Robyn) I'd highly recommend this estate agency to anyone looking to buy.
Melissa · 28 July 2019
★★★★★ 1/5
FacebookTerrible service
Would never recommend or use in the future .
Kelly · 6 March 2020
Agent replied
Hi Kelly, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
★★★★★ 4/5
GoogleNice experience with chancellors.Chancellors made finding a new home easy.
Kavya · 14 March 2024
★★★★★ 1/5
FacebookJust avoid specially reading nracknel branch
Aiman · 12 February 2021
Agent replied
Hi Aiman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
FacebookBeing new to the area and looking for a property, I went into your Aylesbury branch and was greeted by the whole team. I was passed on to Harry who went to extreme lengths to help me find my first property. His
customer service was fantastic.
Krista · 30 November 2016
★★★★★ 1/5
FacebookTHe only way they could improve is by closing
SamDance · 5 February 2020
Agent replied
Hi Sam, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
★★★★★ 1/5
FacebookAvoid at any cost unprofessional
AL · 9 February 2021
Agent replied
Hi AL Momani Ayman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
FacebookPopped in as a friend was looking for a place we were introduced by a very polite lady called Sian Sagoo she was Very helpful and took time to listen to what my friend was looking for great service from this young lady well done
Simone · 10 November 2016
★★★★★ 5/5
GoogleKatherine Yates (Lettings Manager) from the Witney Office provided a professional and friendly service and helped me find a suitable property within a very tight time frame. All issues were dealt with efficiently and effectively, I'd happily recommend Chancellors to others.
Nigel · 28 July 2019
★★★★★ 5/5
FacebookI visited your shop yesterday for some information and was greeted by a young lady called sian sagoo. She was so helpful and polite I felt I had to let you know what a lovely member of staff you have in your aylesbury shop.
Janet · 10 November 2016
★★★★★ 5/5
Googlewe have a unusual one bedroom property which we knew would only appeal to a certain type of buyer. When we approached Chancellors to put it on the market we were met with a really enthusiastic group of people at your Witney office.In …
A · 5 October 2014
★★★★★ 5/5
FacebookGreat customer service from Sian Sagoo. Thank you for your help!
Gill · 10 November 2016
Agent replied
Thank you for your kind words Gill now let's getting selling!!
★★★★★ 1/5
FacebookRubbish! Centralised service and changing staff so lack of consistency.
Bethany · 21 December 2017
Agent replied
Hi Bethany, I am sorry to read that you have not received the service you would have expected from Chancellors. Please could you contact us at seniorsupport@chancellors.co.uk with further details so that we can investigate this for you? Many thanks.
★★★★★ 5/5
GoogleKatherine Yates (Lettings Manager) from the Witney Office provided a professional and friendly service and helped me find a suitable property within a very tight time frame. All issues were dealt with efficiently and effectively, I'd happily recommend Chancellors to others.
Nigel · 26 August 2018
★★★★★ 5/5
GoogleMy experience to find a house was great meanwhile other agents they actually failed.
I have to to give a five star to the letting agent Ashleigh Swales for her effort to find me a house.
Thank you
Raimondo · 28 July 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.