Trusted Agent profile · Witney

Breckon and Breckon Witney reviews

★★★★★ Excellent

258 reviews across 2 platforms

10 Market Square, Witney, OX28 6BB

Breckon and Breckon's office in Witney, at 10 Market Square, is rated 4.7 out of 5 across 258 reviews on two platforms, including 209 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

209

Reviews on Google

This office

Trustpilot logo

49

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Breckon and Breckon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Witney office, from every platform, shown as written. First names only.

5/5

Google

Breckon & Breckon, and Alex in particular has been extremely helpful and professional throughout our sale. Throughout the time Alex kept us informed, was pragmatic and listened to me venting during the stressful moments. Thank you for getting us through the sale, it has been really appreciated.

Claire · 25 June 2025

Agent replied · 27 December 2025

Hi Claire, thank you very much for such a lovely 5 star review. Alex loves a challenge, it is never easy buying or selling and can be very stressful but glad you got the outcome you wanted. Communication is always key. Glad you had a … More

5/5

Google

Breckon & Breckon Witney Estate Agents have been excellent. Finally Sold our 1-Bed Flat following a very long drawn out process! John was fantastic finding us a buyer, great communication & updates. The sale process was then handed to Rosie …

Lynn · 16 August 2025

Agent replied · 27 December 2025

Hi Lynn, thank you very much for such a lovely 5 star review. Buying or selling, regardless the size of the property can be stressful but we aim to make it as smooth and painless as possible. We are very pleased to have had a successful … More

5/5

Trustpilot

Excellent!

From start to finish our experience with Brooke has been excellent. Communication, response times, updates on progress, were all first class. I cannot recommend Brooke highly enough. Thanks for everything. Mark & Gemma

Mark · 10 July 2026

5/5

Google

This should be counted as an upper 5 star review. Within the chain, there was a combination of anxious people with crazy demands and people who could only act at a slow pace. Despite this all being covered by multiple agents, Alex in particular had the local knowledge and connections to keep the entire chain on course. I can say that without him, the whole thing would likely have fallen through and he worked really hard to keep this all going through to completion. Alex is a good example of why you need a great estate agent - would wholeheartedly recommend!

James · 1 December 2023

Agent replied · 27 August 2024

Dear James, thank you very much for the lovely upper 5 star review! Buying and selling can be super stressful but very happy to hear that you were looked after by the very experienced Alex. We hope you settle into your lovely home but please do not hesitate to let us know if there is anything we can help with. Best regards, John Bouwer (Director)

5/5

Trustpilot

Breckon and Breckon Bicester

Maxine at the Bicester office has gone above and beyond for us in managing the sale of our house. Always professional, but with a sense of humour- which is vital when in the stressful environment of buying and selling houses. Very happy to recommend Bicester Breckon and Breckon - if I was intending to move again (which I’m absolutely not!!) I would have no hesitation in using them.

Consumer · 12 August 2025

5/5

Google

The team at Breckon & Breckon Witney helped me to complete the purchase of a flat earlier this year. Throughout the process the service was efficient and professional, and the team were always there to help smooth over any bumps in the road. I recently lost a set of housekeys whilst traveling into London, however fortunately the keys had a Breckon & Breckon key tag attached. A kind individual found the keys and reached out to Breckon & Breckon. John and the team went out of their way on a Saturday evening to identity the key tag and contact me, and my keys were returned to me the very next day. I am very grateful for the fantastic service they provide.

Lorenzo · 28 August 2023

Agent replied · 27 August 2024

Hello Lorenzo, thank you for the five star review. Very happy for you getting you settled into your lovely new home and super stoked that we managed to reunite your keys and other possessions back to you. Also many thanks to a good member of the public who found them and brought it to our attention. Hope the second tag comes in useful as well. Best regards, John Bouwer (Director)

5/5

Google

After interviewing a few local agents with the view to sell my Witney house, I was encouraged by my partner to consider Breckon & Breckon in Witney as she had had such a positive experience with them a number of years ago. Consequently, I met Alex Chappell and John Bouwer and was impressed from the start at their professionalism and market-savvy and financial approach to selling the property. Throughout the process, Alex was the epitome of a professional. He was proactive, kind and courteous to both sides of the deal - even in the face of some disappointing behavior by others. I am delighted by the service I received and I am delighted that the new owners of my house got to experience such a pleasant experience due to his manner and diligence. I highly recommend this team!

Duncan · 28 August 2023

Agent replied · 27 August 2024

Hello Duncan, we really appreciate your 5 star review, thank you very much. We get a lot of repeat business from returning clients but also a large amount of recommendations which hopefully speaks volumes. Alex is an assert to our business and always comes across very professional. We hope you settle into your lovely new home and please do not hesitate to let us know if we can help with anything else in the future. Best regards, John Bouwer(Director)

5/5

Google

Alex has gone the extra mile at every step of this process. Which at times has had many twists and turns. Alex and colleagues supported us with a calm, knowledgeable, positive and confident manner throughout, and at times been the voice of reason. I would have no hesitation to recommend Alex and Breckon and Breckon to anyone wishing to sell their property. Having sold 3 properties for both my sister they have been with us every step of the way. I’ve always felt supported. The lines of communication were open and transparent and Alex’s finger was always on the pulse. Great service, thank you and a pleasure knowing you.

Jules · 28 August 2023

Agent replied · 27 August 2024

Hi Jules, we are extremely grateful for your five star review. This has not been an easy one but you were in good hands with Alex always delivering a five star service. We are here for you when you next need us. Best regards, John Bouwer(Director)

5/5

Google

We cannot speak highly enough of John, the manager of Breckon & Breckon Witney. He has kept us informed every step of our sale & when we have had questions, John has responded almost immediately even out of work hours which we never expected. You will always be able to speak to someone at Breckon & Breckon which I know can be rare among estate agents. We had heard a lot of horror stories about estate agents being quick to secure your custom & then finding that you cannot contact them, however, if this is true, then, Breckon & Breckon are the complete antithesis of this because we have felt as if our custom is truly valued at all times, from the sale sign going up to exchange! We would absolutely, completely, entirely recommend Breckon & Breckon, particularly John at Witney. We cannot praise his service & care enough. Thank you John. We are so grateful that you helped to make our sale process as smooth as possible. We wish our Buyers so much happiness in Harmony house where we’ve lived for 21 years & loved every second.

Jeannie-Lou · 28 August 2023

Agent replied · 27 August 2024

Hello Jeannie-Lou, wow, what a lovely five star review and we really appreciate you taking the time to post it. Our goal is to break the stigma that your typical estate agents have and glad to see this is working. Communication is very important in any relationship and this helps with the process. Thank you for recommending us and we wish you and your buyers the very best in your lovely new homes. Best regards, John Bouwer(Director)

5/5

Google

From the very first home valuation visit all the way through to completion, we were impressed with the friendliness, enthusiasm and professionalism of the Breckon and Breckon team in Witney. At the outset, John provided an enthusiastic and professional market appraisal of my mother’s property, and we greatly appreciated his understanding of the reasons behind the sale. The in-house photographer did a great job highlighting the property through well-chosen angles and features, and the marketing brochures were of a high quality. Communication was great throughout, and John and Madison worked hard to secure the chain and keep us updated. All the Witney team are knowledgeable of the local markets, and very approachable- we had many questions during the course of the sale, but our enquiries were always responded to swiftly. No question was too small! If we popped into the office, there was always a friendly face to help us, including Julia and Alex. This was an enormous support for my mother during the sale process. We would wholeheartedly recommend John Bouwer and the Breckon and Breckon team at Witney. A fantastic group of people offering an amazing service! They all certainly went above and beyond!

Maria · 28 August 2023

Agent replied · 27 August 2024

Hi Maria, thank you very much for the amazing five star review. Appreciate you taking the time to write it and your words are so kind as well. Glad it has all worked out for mum and she has ended up with such lovely buyers as well, great match. Communication is key in any relationship and helps us to connect to whole process. We all wish you and mum the very best moving forward and please do not hesitate to get in touch if you need anything further from ourselves. Best regards, John Bouwer(Director)

5/5

Google

John, Sarah, Madison, Andreas and all of the team at Breckon & Breckon Witney were a joy to deal with - but most of all from start to finish the team were professional, offered excellent advice, had years of experience in the housing market, and were lovely, friendly, down to earth people to boot. The photos of our house were amazing - as well as the drone photographs which really gave an all round view to our home and grounds. I would recommend John Bouwer & his team to anyone wanting to sell their property without a moment's hesitation!

Amanda · 28 August 2023

Agent replied · 27 August 2024

Hi Amanda, thank you very much for the lovely five star review and mentioning us all by name. We strive to be the very best and enjoy what we do. You have been an amazing client and have a lovely home which we all loved very much. We wish you the very best and let us know when you are ready for that next move. Best regards, John Bouwer(Director)

5/5

Google

I can’t thank the Breckon & Breckon team enough for selling my property. Made everything very easy & straight forward. I’ve had some very poor experiences in the past with other estate agents I wasn’t looking forward to selling again! John & the team were fantastic and I would highly recommend them if you are wanting an excellent service with prompt communication.

Nick · 16 February 2026

Agent replied · 16 April 2026

Hello Nick, thank you very much for taking the time to write us a five star review, we greatly appreciate the recommendation. We pride ourselves in customer service and communication. I personally want to thank you for entrusting us to sell your beautiful home and we all hope you settled into your lovely new one. Best regards, John Bouwer (Director).

5/5

Google

Could not have got our new home without the utmost dedication of Alex, who stuck with us through all the trials and tribulations of our purchase! He made our move from London to Witney as seamless as possible...always keeping us in the loop with updates, changes and anything he thought necessary we know! He was a rock!!! We can ONLY recommend Alex in the highest way! Thanks to Alex and Breckon & Breckon!!!

Caroline · 1 December 2023

Agent replied · 27 August 2024

Hi Caroline, thank you very much for the great 5 star review. Moving house is never easy but great to know that you felt this process was made easier with the help of Alex. Communication is key in any relationship and most certainly helps any process. We all hope that you settle in soon into your lovely new home. Best regards, John Bouwer (Director).

5/5

Google

If you want to buy or sell a property in the West Oxfordshire area, then deal with John Bouwer and his team at the Witney office of Breckon & Breckon. John knows the market: he gives clear, thoughtful and honest advice, he is straight talking and he keeps you well informed of how matters are proceeding. He therefore makes a potentially tricky process as stress free as possible. Your house could not be in better hands……

Ian · 28 August 2023

Agent replied · 27 August 2024

Dear Ian, thank you very much for the 5 star review. Honesty is always the best policy and we feel that transparency is the best way forward. I wish you all the best moving forward and I will no doubt bump into you soon. John Bouwer (Director)

5/5

Google

Thank you to Sarah and the rest of the Breckon & Breckon team for helping us get our first house purchased. We were really happy with the service provided throughout and it was all very straightforward. A particular thank you to Wayne for his kindness and patience to stay behind at the office after hours to let us pick up our keys!

Meghan · 29 May 2024

Agent replied · 27 August 2024

Hello Meghan, thank you for the amazing 5 star review, we were all very excited for you and your first house purchase. Wayne was particularly excited to help make your move as easy as possible. We all hope you settle into your lovely new home soon. Best regards. John Bouwer(Director)

5/5

Google

Recently sold my hosue through Breckon and Breckon and couldn't be happier with the level of service and commitment from all of the team, but a special mention to Alex who consistently went above and beyond from day one, the communication was fantastic and his professional advice and outgoing nature made the whole process a lot less stressful, you will not find a better estate agent - I couldn't recommend Breckon & Breckon enough.

Alexander · 28 August 2023

Agent replied · 27 August 2024

Hi Alexander, thank you very much for the five star review and we always value our clients recommending Breckon and Breckon. You have been an amazing client and we appreciate your business. Please do stay in touch and we would love to help in the future if needed. We hope you settle in swiftly and please do not hesitate to let us know if there is anything we can help with. Best regards, John Bouwer(Director)

1/5

Trustpilot

Avoid as Tenant

We were excellent tenants who paid rent on time every month and maintained the property to the best of our abilities, yet Breckon & Breckon attempted to withhold £517 from our £1,125 deposit - nearly half of what we paid. They charged us for window mechanism repairs that were carried out a month after we vacated and after the property had been re-let to new tenants, despite their own check-out report making no mention of any window damage. They also tried to charge us £300 for bathroom redecoration due to "mould damage" when their own inventory photographs clearly showed the bathroom ceiling was already chipping and black with mould when we moved in. We had no choice but to take the dispute to independent adjudication through mydeposits. The adjudicator reviewed all the evidence and awarded the landlord just £10 out of the £517 they claimed, effectively rejecting 98% of their deductions. This result speaks volumes about their approach to deposit deductions. Breckon & Breckon may be good for landlords who want an agent that will aggressively pursue deposit deductions, but tenants will only suffer from unfair charges and having to fight for what is rightfully theirs. If you do rent through them, take extensive photographs at check-in, document everything, and be prepared to challenge any unreasonable deductions. Good tenants deserve fair treatment, not to be used as a revenue source for routine property maintenance.

Vaibhav · 4 April 2026

5/5

Trustpilot

Great experience- team of wonderful and helpful people

The whole team at Breckon & Breckon have been so amazing thoughout our house purchase process. We had most regular contact with Brooke who was incredible at keeping us informed every step of the way and was always happy to answer any questions we had. We’d have honestly felt pretty lost without her and we’re beyond grateful for all the support, assistance and reassurance she gave us. Great experience and the most lovely team.

Emily · 14 May 2026

5/5

Trustpilot

Excellent estate agent

Excellent estate agent, especially John Bouwer who went above and beyond. Managed to sell a difficult house for a good price. Thank you

Fiona · 2 June 2026

5/5

Google

Sold my cottage through Breckon & Breckon Witney office recently and have to say that the professionalism and support they offered was absolutely quality. The property was quite nuanced and really needed a particular type of buyer which did take time. Breckon were excellent throughout the process - our second agent made a point of dragging anyone they could to look at the property whereas I felt Breckon screened potential buyers much more professionally and ultimately found the right buyer. Unfortunately my solicitors were pretty awful and nearly resulted in the sale falling through. However, Breckon, and John in particular put in a huge amount of effort to help us keep the sale on track. I can't praise the effort and dedication of John and the team enough to help us get the sale done. Would recommend above the other chain agencies in Witney who just play the numbers game and just repeatedly recommend reducing the price so they can get a sale, Breckon never once pressured us to reduce the price and were patient to wait for the right buyer at the right price for us.PositiveProfessionalism

Leigh · 28 August 2022

Agent replied · 27 August 2024

Hi Leigh, on behalf of the team and myself I would like to thank you for your very kind words. You had a delightful, individual home that just required a little extra persistence to find the right buyer and this is where the experience and diligence of my team shone through. Here at Breckon & Breckon we take great pride in going the extra mile and know that good communication throughout the process is key to a successful outcome. It was a lovely cottage and as you say just required the right buyer and we got there in the end. We would all like to thank you for being such lovely clients and wish you all the best moving forward but please do not hesitate to let us know if we can help with anything else. Kind regards, John Bouwer (Director)

5/5

Google

From start to finish Breckon and Breckon were amazing. Consultative, supportive and knowledgeable. The team were on hand whenever I had questions or needed advice. John was brilliant right from the first consultation through to the getting the keys to my new home. I am not planning on moving any time soon, but if I did, I would only call Breckon & Breckon.

Natalie · 31 December 2023

Agent replied · 27 August 2024

Hi Natalie, thank you for the lovely five star review, we really appreciate it. Glad it all worked out for you, local knowledge paid off. I would love to be your estate agent for life but in the meantime we hope you settle into your lovely new home. Best regards, John Bouwer (Director)

5/5

Trustpilot

Highly recommended

John kept us informed throughout our purchase and was very helpful in keeping the momentum going throughout the process. I can’t recommend Breckon and Breckon highly enough.

Gerald · 24 April 2026

5/5

Google

Rosie and Alex were both brilliant to work with. They were very professional and friendly, and they made the whole process of buying our dream first home a breeze! Thanks so much guys!

Harvey · 19 April 2025

Agent replied · 16 April 2026

Hi Harvey, what a great 5 star review, thank you very much. Rosie and Alex consistently gets amazing feedback on professionalism, communication and for being helpful, they genuinely does go above and beyond. Buying or selling can be … More

1/5

Trustpilot

They’re just sitting there to loot…

They’re just sitting there to loot money. Hardly any service provided. They’ll eat your deposit money for sure. The customers are the only sufferers here, whether you pay a deposit or a reposit. They do not value customer’s money at all. Even after spending 250 on reposit and 400 on end of tenancy cleaning they’re charging 240 extra for dumb reasons.

Customer · 21 October 2025

Agent replied · 23 February 2026

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you feel disappointed with your experience, as this is never the outcome we aim for. We always follow a transparent and evidence-based process when assessing end‑of‑tenancy costs, whether a deposit or a Flatfair product is used. Charges are only applied where there is clear documentation, check‑in/check‑out reports, or contractor invoices to support them. We understand that end‑of‑tenancy costs can be frustrating, and we would welcome the opportunity to review your case in more detail. If you contact our Operations Manager Louise Passfield on 01865 201111, we can go through the evidence with you and ensure everything has been handled fairly. We value all our customers and are committed to providing a professional, consistent, and compliant service. Please do reach out so we can help resolve this for you.

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Read Breckon and Breckon's Google reviews

Questions about Breckon and Breckon Witney

Has Breckon and Breckon won any awards?

Yes. In The Trusted Agent 2026 awards: Breckon and Breckon, Witney won Gold.

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