Trusted Agent profile · Witham
★★★★★
217 reviews across 2 platforms
53, Newland Street, Witham, CM8 2BD
Leaders Sales's office in Witham, at 53, is rated 4.7 out of 5 across 217 reviews on two platforms, including 216 Google reviews rated 4.8.
Every review we hold for the Witham office, from every platform, shown as written. First names only.
5/5
GoogleBen was Absolutely brilliant, really helped me out and was really informive. Highy recommended.
Dear Shane Stockwell Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThanks to Ben in witham , appreciate your effort and customer service
5/5
GoogleFantastic Service from Rhys, he really went the extra mile to help us get moved in. We were moving to the area from 2 hours away and During the Covid19 pandemic. Rhys found 3 places for us to view in 1 afternoon so we could make a quick decision and then he got us moved in within 2 weeks! Cannot recommend Leaders and especially Rhys enough!PositiveResponsiveness, Professionalism
Hi Vickie Turner! Thanks for the amazing review and star rating! All the best, Leaders Estate Agents Witham
5/5
GoogleDear Abbey Sleap, Although We're also yet to move in to the property, But your communication has been very perfect. Keep it up. Cheers.
Dear Naomi Allanah We greatly appreciate your 5-star review and the time you took to share your experience with Abbey. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleAbby at leaders has been of great service for me, she has handled everything so quickly and made the whole process so easy. Highly recommend
Dear Chris Shelley We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleAbby at leaders has been of great service for me, she has handled everything so quickly and made the whole process so easy. Highly recommend
Dear Simon Hills We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleDanielle has been amazing throughout my rental process. She guided me & talked everything through clearly so I knew exactly what was happening with me Tenants. Thanks Danielle for your efficiency & continued help whenever I need it. You always come back to me quickly which is so important. I wish everyone I deal with in life was as efficient as you. Many thanks for your continued support. Claire Scott
Hi Claire, thank you for taking the time to leave a review. We are delighted to hear that you have had a positive experience whilst dealing with our Witham office, and will be sure to pass your kind words along to Danielle.
5/5
GoogleWe used the services of Leaders to locate a retirement apartment for my Mother last year. We were very impressed with the service of both the sale of her property, and completing the purchase of the apartment in Witham, by the whole sales team, and particularly Senior Branch Manager Russell Davis. We were kept abreast of every development, and would not hesitate to use Leaders again should the need arise.
Hi Jeff, thank you for taking the time to leave your feedback. We are delighted that the team has provided you and your mother with such a high level of service throughout the sale and purchase. We will be sure to pass your kind words along to Russell and the team.
5/5
GoogleI've had the pleasure of communicating with Robert Perry for just shy of a year. He has been exceptional with communication/customer service. I'm a single parent so I have had some awful experiences when it comes to real estate agents. However Rob has always gone above and beyond helping me in the rental property I am currently in and As leaders as a whole. I would highly recommend.
Dear Chelsea Phillips Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Rob Perry
5/5
GoogleIts been a week since we moved in to our new home and i have to say it was a brilliant services all the way through. We had a lady Kai who was very helpful always responds to my emails and anything i have requested has been sorted straight away. I will definitly recommend her very highly. Thanks Kai
Hi Daniel Wager! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Leaders Estate Agents Witham
5/5
GoogleBen was extremely helpful throughout the whole process. He kept me updated and took extra time to have calls when I needed things clarified. I would definitely recommend.
5/5
GoogleBoth Kai and Rhys were great help when finding a rental property. Really professional with fast responses to phone calls and emails. Speedy move, managed to move in to our rental property within 2 weeks and was all smooth sailing. Would really recommend if you are looking for a reliable, speedy serivce to find a rental property.PositiveResponsiveness, Professionalism
Hi Eloise Wood, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Witham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Witham
5/5
GoogleExcellent service from start to finish. Ask for Abby she is very helpful and attentive. No complaints.
Dear Deme Poi We greatly appreciate your 5-star review and the time you took to share your experience with Abby. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleWe had a great moving experience thanks to Ben Ironside who was very professional and helpful. Thanks to the whole team too.
5/5
GoogleWe had a excellent with Abbey she made everything es easy as can be. 👍 …
Dear Billy Thomas We greatly appreciate your 5-star review and the time you took to share your experience with Abbey. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
1/5
GooglePLEASE AVOID AT ALL COSTS - Complete time wasters! Spoke to the male advisor a day after a property was listed and I was one of the first to show interest. I kept being told that “I’d be called for a viewing”. I had to constantly give the same details a week after my initial enquiry. I got told that I would hear back from the advisor but he never got back to me. When I called back he said there was over 100 applicants, despite being one of the first to show interest. Almost two weeks later, I called (again) to request to move my application forward after seeing the online virtual viewing, despite being told “there wasn’t any available”, even though the listing clearly showed “virtual viewing available”. I was promised another call back from Friday. Monday arrives and I called (can you see the pattern) and the was told that “the current owners had a change of heart and have decided they don’t want to rent the property”. A day later (yesterday), the property as been marked as “let agreed”. It’s an insult to my intelligence and I’ve clearly been lied to and wrongly deceived. Honesty goes a long way! Please do not use this disorganised, untruthful and disorganised company. I’ve clearly dodged a big bullet and I hope anyone who is looking to rent with them in the future dodges the bullet too.
Dear Ems, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleAmazing service quick and easy thank you so much for all your help
Dear Daveramsey Tv, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleBen and Abby have both been great from start to finish. Thanks both of you
Dear Jason Lines We greatly appreciate your 5-star review and the time you took to share your … More
1/5
Google0 star if I could! Note: This review is for a sole agent at Leaders Witham and does not apply to …
Dear Don C, I have reviewed the above and can see we were instructed last year on a tenant find only basis, I can see you were advised the tenant did not meet our referencing standards and nor did they have a guarantor, however you signed a … More
5/5
GoogleThe sales team lead by Tom Uden were all very much the consummate professionals. Nothing was too much trouble for them and I felt that they always had my best interest at heart. They were always on hand to help and give advice and I would recommend them to anyone that was thinking of selling. Beverley Ramsey
Hi Beverley thank you for this wonderful review about Tom and the Sales team within the Witham office. We're overjoyed to hear that Tom and the team were always at hand to offer help and advice to you throughout the sale of your property. We will ensure your comments are passed on as know they will be delighted to read such wonderful feedback. We really appreciate you taking the time to leave us this review as well as your recommendation. Kind Regards, Leaders
5/5
GoogleThanks a lot to Ben Ironside and Tom Penny and the team at Leaders Witham for an excellent service. Move into my new home with stress
Dear Ikenna Emesiofor Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GooglePlease please think twice before renting with leaders Witham. We went to view a property that had leaks in the ceiling holes in the linoleum and no working shower that they promised would all be fixed before we moved in to which we was left with no working shower leaks and mould issues. Even though we logged these problems it turns out that they some how couldn’t find the proof when we later moved out (funny huh) the property turned out to be a rickety piece of s*** and the landlord if you can call him that was equally as s*** but leaders still felt it was totally acceptable to let the property out because its all MONEY MONEY MONEY. To add to further problems the woman who lived there before us had fled the property (to their knowledge clearly) and left us with debt collection threats and letters coming from bailiffs! How professional 💀. We also had an incident with the estate agents giving our keys out to a worker who we never gave permission to come in with out us being there. Actually don’t think twice think 3 times then run as far away as you can from them what a ridiculous no good estate agents.
Dear Hannah Mitchell, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you. Many thanks, Customer Care Team
5/5
GoogleThank you so much for finding a new property. It was an amazing experience with Ben. He was so helpful to find this property and throughout the process. Thank you leaders witham.
Hi, Joble Jose! Thanks for the great review! All the best, Customer Relations Team
5/5
GoogleLeaders witham really helped me in getting the house within a week special thanks to Ben snd Tom really appreciate their hardwork🙏🙏👍😊😊 …
Dear Sari, That's great to hear! Thank you so much for taking the time to leave a review for Ben & Tom. It really does mean a lot. I hope you are enjoying your new property. Chris - Branch Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
