cmRENT and SALES Witham reviews

★★★★★ 1/5

Google

Avoid CmRENT at all costs, deeply unprofessional and unreliable CmRENT have been an absolute nightmare to deal with. I strongly advise both landlords and tenants to avoid this company entirely. They have withheld deposits from both landlord and tenant for over two months, despite both parties agreeing in writing on how the deposit should be handled. There is no dispute, yet the money is still being held with no resolution in sight. This is unacceptable and raises serious concerns about their processes and professionalism. Communication is appalling. When properties were advertised, CmRENT failed to answer the phone for extended periods, not only to potential tenants but also to the landlord. This actively harmed viewings and interest and showed a complete lack of care or urgency. The agent was given multiple opportunities to resolve the issues or take appropriate action. Each time, nothing meaningful happened. I was forced to put everything in writing just to get even basic responses, and even then every interaction was met with resistance, delays, or deflection. What makes this even more disappointing is that CmRENT used to provide a perfectly acceptable service. That is no longer the case. The current operation is disorganised, obstructive, and unprofessional from start to finish. If you value your time, your money, or your sanity, do not use CmRENT. There are far better agents out there. Avoid at all costs.

Simon · 13 February 2026

★★★★★ 5/5

Google

I have recently rented a house through C and M Rent & Sales Witham office, and the whole process from first contact to receiving the keys took less than 2 weeks. Lauren and Emily were very easy to deal with and clearly effective in their roles. A big thank you for making the process easy.

Mark · 13 March 2026

★★★★★ 5/5

Google

Emily was brilliant in helping us view a property at very short notice. She was on time for the viewing and made sure all our questions were communicated to the landlord quickly and shared his response with us immediately. Nothing was too much trouble, she’s a great advocate for prospective tenants.

Paula · 13 February 2026

★★★★★ 5/5

Google

I’ve just moved into my new place, and Emily has been supporting me throughout. She completed my viewing, has answered all my frantic calls and gave me my keys on move in day. She has been kind and professional throughout. Thank you!

Rebecca · 16 March 2026

★★★★★ 5/5

Google

Over the years CM rent have been a great help to me and my property company. I would like to say a big thank you to Lauren and Emily for their fantastic help this time around!

Michael · 13 March 2026

★★★★★ 5/5

Google

I had a fantastic experience working with Megan while searching for a rental home. She was consistently prompt, professional, and incredibly helpful at every stage. What stood out most was her ability to make the entire process feel smooth and stress‑free. She listened carefully to what I needed, offered thoughtful options, and guided me through each step with clarity and patience. Thanks to her dedication, I was able to find a beautiful house that truly fits my needs. I’m grateful for her support and would happily recommend her to anyone looking for a reliable and efficient letting agent.

Reena · 16 March 2026

★★★★★ 5/5

Google

Me and my partner are looking to into having our property on with cm rent in witham next year, however we had lots of questions. Emily that mentioned she was new was extremely helpful and passed me over to Lauren when she was unsure on the answers. Both of them was completely understanding of our questions and took the time to explain the whole process to us as well. Will definitely be going with them in the future if we do decide too.

Peter · 13 March 2026

★★★★★ 5/5

Google

I had such a great experience working with Teri! From the very beginning, Teri was patient, professional, and genuinely committed to helping me find the right flat. What I really appreciated was how attentive and responsive Teri was, always quick to answer my questions, explain the details clearly, and guide me through every step of the process I highly recommend Teri to anyone who’s looking for a reliable, knowledgeable, and supportive agent. Thank you so much, Teri, for all your help, I couldn’t have done it without you!

Arjun · 13 September 2025

★★★★★ 5/5

Google

We recently worked with Tierney from CM Rent, and we couldn't be happier with her service. Tierney was incredibly helpful and always very responsive. From the beginning, she kept us in the loop, ensuring we were informed every step of the way. Tierney made the whole process run smooth and stress-free. We highly recommend Tierney to anyone in need of a reliable and efficient agent!

Sarah · 19 June 2024

★★★★★ 5/5

Google

We recently had the pleasure of having Catherine from CM RENT AND SALES assist us with our move, Catherine was professional, efficient and the communication was constant which was a huge relief for me as we were constantly in the loop and …

Faye · 13 April 2025

★★★★★ 1/5

Google

I was a first time landlady and chose CM rent over other local letting agents to find tenants and manage the rent collection. During the contract process, they were unable to make specific amendments to the contract (which were legal and I had received legal advice on), which left me having to make manual hand written amendments to the contract myself with agreement from my tenants, which looked unprofessional and should have been managed as part of the fee I was paying. The inventory was conducted without my knowledge and I had not yet removed all personal belongings from the property resulting in the inventory being incorrect and amendments needing to be made, which took months. Failed to complete the standard property checks on time that were included in the contract, which resulted in me having to chase this and then not receiving any follow up or update on the visit. They deducted money from me on more than 1 occasion, for things that I shouldn't have been charged for, luckily I always checked my statements. Waited weeks for email replies and failed to return my calls when voice messages were left. I have since formally complained and other than trying to keep my business 3 days before it was due to end, despite having 3 months to contact me nothing was done about the lack of service that I received, despite acknowledging how poor it had been. Would not advise any landlords to use this company unless you want to be ignored and not supported at all.

Lauren · 24 July 2025

★★★★★ 5/5

Google

Rented a wonderful property with CM Rent. Very happy with all the assistance and help we were given during the whole process. Catherine and her team are a credit to the industry. We now have a full and happy home.

Steve · 1 March 2025

★★★★★ 3/5

Google

Very quick turn around in my hour of need. Christine was always happy to help with every concern and question. A very good first renting experience. Update 15-03-22 From the day I moved into my flat, I asked for Rental payment to be changed by a week to align with wages coming in. It was confirmed that it would happen, so changed my payment date. I have now been chased every month for late payment by accounts. Along with me requesting for it to be changed every month. I don't know if this has any affect on my credit rating, but now disappointed by the after service. Dropped to 3 stars.

Remie · 30 July 2022

★★★★★ 5/5

Google

Have been in the Witham area for a number of years, have now chosen CM Rent Witham, to manage my entire portfolio of properties. The team are professional, efficient and give a great service to both landlord & tenant. Highly recommend. Thanks to Isla who ensured the smooth transition to CM Rent.

Steven · 21 May 2024

★★★★★ 5/5

Google

Hayley and her team where fantastic helping me acquire accommodation, lightening fast and professional, the staff where so friendly and supportive, communication was such a pleasure and they kept me informed and reassured throughout the whole process, thank you James McPartlin

Somersetholmes · 13 November 2025

★★★★★ 5/5

Google

Catherine was really helpful with finding my ideal property and kept in touch regularly. She was very professional and answered all my questions

Annie · 13 June 2025

★★★★★ 5/5

Google

I couldn’t recommend enough!! For a first-time move and having such a short time to do so, the CM Rent team were amazing! I would also hugely recommend Dan - he was always just a phone call or email away when we had any questions or queries, and he was very professional and helpful with what would normally be an incredibly stressful time! Thank you to the whole team for helping us with the property hunting and moving in process!

Beth · 30 July 2021

★★★★★ 5/5

Google

Could not recommend CM Witham enough, especially Tierney whom helped us find the perfect home to relocate with my family, from the first viewing until picking up the keys was a smooth and quick process and she was very helpful, informative and polite. Many thanks! X

Shady · 6 June 2024

★★★★★ 5/5

Google

Had a great experience with you very helpful, Tom was extremely helpful,kind and curtious would highly recommend

Vicky · 13 July 2025

★★★★★ 5/5

Google

The whole team at cmRent in Witham have been nothing but brilliant to deal with in renting our new home. Becky has gone over and above to make everything as smooth as possible and communicated so well to us when there were a few unexpected hiccups in the process. Her colleagues Daniel and Catherine were also super to deal with, and a great support throughout. I am in the property field myself and I deal with a lot of agents on a daily basis, I can honestly say this team are one of the best I have experienced.

Gordon · 9 December 2020

★★★★★ 5/5

Google

I am a new tenant at one of cm and rents properties the process from start to finish was fast effective & I can not fault cm and rent. They got my viewing efficiently and was moved in within a week. Everything was explained clearly to me. Any help or questioned I asked were never a trouble! Jasmin was fantastic assistance & Dan and Jordane when needed also!PositiveResponsiveness, Quality, Professionalism, Value

Matt · 21 June 2022

★★★★★ 5/5

Google

CM Rent have been amazing with helping me move into my new rental property. Every question was answered and the kept me informed throughout the whole process. All the girls were great, but big thanks to Tierney for making sure I knew what was going on 😁 Thanks very much guys x

Jo · 10 December 2023

★★★★★ 5/5

Google

The team are fantastic, helpful, understanding your needs and have found us an apartment perfect for our specific requirements. We would especially like to thank Tierney specifically as she answered all our questions and helped us fill in all the paperwork.

Stephanie · 21 May 2024

★★★★★ 5/5

Google

I would highly recommend the team at CM. Over the last 4 years we have bought, let, and more recently sold two properties with them. At all stages we have had excellent communication with Adam, Jordane, Becky and the team. Tenants have been found, building work organised and houses sold quickly. When challenges have arisen they have been dealt with effectively and with humour (Becky!). Thank you all and we hope to deal with you again soon. Peter and Esther Cooke

Esther · 16 September 2018