Trusted Agent profile · Winterstoke Road
★★★★★
62 reviews across 2 platforms
Office 16 Access House, Winterstoke Road, BS3 2LG
Garrett & Bradly Independent Estate Agents's office in Winterstoke Road, at Office 16 Access House, is rated 4.9 out of 5 across 62 reviews on two platforms, including 58 Google reviews rated 4.9.
Every review we hold for the Winterstoke Road office, from every platform, shown as written. First names only.
5/5
GoogleNicola and the team at Garrett & Bradley managed our sale professionally and with a positive attitude throughout. She was brilliant at dealing with a very difficult buyer and kept the chain together against all adversities. Thank you team! : )
Thank so much for taking the time to leave a review. We were delighted the sale got over the line in the end!
5/5
GoogleUnbelievable service from start to finish, Callum and the team have been amazing. My first sale fell through and they managed to sell the 1st sale in a week and 2nd attempt had an offer in 48hrs!!! Very slick and professional!
Hi Kieran, thank you for taking the time to leave a review!
5/5
GoogleI had a great first time buying experience with these guys. Really helpful, with good communication. Highly recommend.
Thank you Lee. Best of luck in your new home.
5/5
GoogleCallum was fantastic and professional from the start of the process through to the end of the process. The communication was brilliant and I would happily recommend Garrett & Bradly to anyone looking to buy or sell a house.
Hi Scott, thank you for taking the time to leave a review!
5/5
GoogleExcellent from start to finish, no pressure and no annoying sales techniques! It’s been a far more enjoyable experience as a result. Jon and Tom and have been brilliant, I’d definitely recommend them.
Hi Beth, thank you! I hope you've settled well into your new home.
1/5
GoogleUnfortunately, I had a disappointing service. I attended a viewing in May 2022, all scheduled and confirmed by the company. I attended; however, no one from Garrett & Bradly did. I emailed them to express my disappointment at not being communicated. I did suggest that calling to notify of a cancelled viewing would be vastly more appropriate and better communication. I spoke to the Co-owner, who insisted their CRM system dispatched a correspondence to notify me of the cancellation. When I challenged them that I categorically did not receive this communication and requested they forward it over to me, they admitted that the CRM actually did not send it. All very laughable. I appreciate it's a busy market and a busy time for Estate Agents; however, communication is (and should be) very simple, especially when I'm sacrificing my times and other viewings to view no-show Estate Agents.
Dear Dean, thank you for leaving your feedback and review. As per your review and our email correspondence this was an issue with our CRM. As you’re aware I have spoken to them, they have apologised and fixed the issue they had. As mentioned in our email conversation, instead of relying solely on emails, we now call all viewing cancellations as well as emailing them to make sure all parties are aware of any changes to their appointments. Thank you again for making us aware of this issue. As an independent business feedback and reviews are crucial so again, we thank you for taking the time to give us your feedback and review. Without it, we wouldn’t have been aware and would therefore have not been able to make the changes to improve our business. Regards, Callum Garrett and Tom Bradly.
5/5
GoogleI can't recommend Garrett & Bradly, Weston Super Mare highly enough. After researching estate agents in the area, I decided to choose Garrett & Bradley after the initial phone call and visit to complete the valuation of my property it felt like they really cared about me not only as a customer but also a person. My agent, Maria, was professional, friendly, knowledgeable and easy to deal with throughout the marketing and negotiations for my house sale - always on the end of the phone, flexible to facilitate viewings and quick to respond to questions. Buying and selling houses can be a stressful experience, but Maria worked hard to make sure this wasn't the case for us, and all for a very competitive fee.
Hi Garry, thank you for leaving a review and delighted Maria was able to help with your sale.
5/5
GoogleWe can't recommend Garrett & Bradly highly enough. Our agent, Jon, was professional, friendly, knowledgeable and easy to deal with throughout the marketing and negotiations for our house sale - always on the end of the phone, flexible to facilitate viewings and quick to respond to questions. Buying and selling houses can be a stressful experience, but Garrett & Bradly worked hard to make sure this wasn't the case for us, and all for a very competitive fee.
Thanks so much for taking the time to leave a review. We're delighted Jon helped take the stress out of the process for you!
5/5
FacebookA fantastic service by Callum, very professional throughout and managed to sell our flat in Bristol in 2 weeks! Couldn't recommend Callum enough, so much better than a high street agent and very competitive on cost! He kept us up to date throughout and we were never left wondering what was happening. We really do wish him all of the best with his company and future as he deserves to fly in this market!
5/5
GoogleWe had a great experience with Callum. He was very punctual and professional. Got back to us very quickly if we had any questions. Everything went very smoothly. Thank you !
Hi Ashleigh, thanks for taking the time to leave a review. Hope the house renovation is going well and it's not long before you move in!
5/5
GoogleCallum has been fantastic in every aspect of helping us sell our home. We are currently on the market and are kept updated continously. He is very professional and really knowledgable regarding Bristol, especially south bristol.
Hi, thank you for taking the time to leave a review!
5/5
GoogleCallum did a great job both of our sale and purchase! He has taken the best of the online model, using technology to make the process seamless and speedy but without losing the personal touch. He’s a great communicator, with frequent updates and always had time to discuss queries. Selling a house during a pandemic and when you have two small kids is pretty stressful but he was really accommodating to our needs. A definite breath of fresh air for the world of estate agency!
Hi Eleanor, thank you for taking the time to leave a review, really enjoyed helping you and your family. Good luck in your new home!
5/5
GoogleVery professional and friendly team, great service!
Thank you Phillip!
5/5
GoogleCallum was very professional and friendly from start to finish. Also keep us informed with every step of the way.
Hi Michelle, thanks for taking the time to leave a review. Hope you're well!
5/5
GoogleVery professional throughout the sale process. I especially appreciated the very prompt responses to emails and texts. We were kept informed of visits by the buyers and their agents at all times and notified of any problems promptly and professionally. It helped that we we were only dealing personally with one person rather than a corporate office.
Thank you for your review, Keith. It's great to hear your feedback and we're delighted the sale came to a successful conclusion.
5/5
GoogleWould highly recommend Garrett & Bradley they go above and beyond my past experience of Estate Agents. They have their finger on the pulse all the time and are always available to help and assist. Excellent experience
Thank you for your review, Anne. We're delighted you had an excellent experience with us. We're always happy to help!
5/5
GoogleTom and Jon are legends - highly recommend!
Thank you - we think so too! Thank you for using us to sell your home and best of luck in your new place.
5/5
GoogleI wouldn’t hesitate in recommending Garrett & Bradly. We used them to sell our house recently and found Callum professional, knowledgable and efficient to deal with. He dealt with queries quickly and was always happy to help. A real pleasure to deal with and made what is often a stressful process seem easy.
Hi Jaime, thank you for taking the time to leave a review. Good luck in your new home!
5/5
GoogleSelling our house was made so easy with Garrett & Bradly , they put the work in to make it run smoothly and stress less . Would definitely use them again .
Hi Sue, thank you for your review. I'm glad everything was straight forward for you and hopefully we'll work with you again in the future.
5/5
GoogleGreat team, great service, proactive and responsive. Tom you have been amazing and gone above and beyond my expectations, thank you for your help it is very much appreciated.
Hi Amanda, thank you very much for your review. It was definitely a sale that need close attention and perseverance but we got there in the end.
5/5
GoogleWe had a really good experience with Jon, he made the process of buying our first flat as smooth and stress free as possible and was always helpful and communicative. He even got us a little moving in present! We would highly recommend
Thank you for your review Chloe. Great to hear Jon made it as stress free as possible for you!
5/5
GoogleBrief dealing with Garrett & Co during a viewing and they were an absolute pleasure to deal with. Very honest, professional, no pressure or sales pitching. A high end estate agents compared to many so if you get a chance to buy or sell with them I'd highly recommend!
Hi Katrina, thanks so much for your review - it means a lot to us. Best of luck with your search and if we get anything suitable for you we'll be in touch.
5/5
GoogleLovely estate agents! Really good service and they really look after you and make sure you are up to date with all information.
Thanks Ellie! We're so glad you're happy with the service received we hope you'll enjoy your new home.
5/5
FacebookWe had a great experience as a seller with Callum. He was knowledgeable and very honest from the start. We were kept well informed every step of the way and Callum offered us honest advice when it came to accepting any offers. It’s a massive positive to be just dealing with one person,who knows the property and your personal circumstances well. Very competitive price wise. Would recommend to others and wish him every success in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Garrett & Bradly Independent Estate Agents's Winterstoke Road office has 62 reviews across two platforms: 58 on Google, 4 on Facebook.
Garrett & Bradly Independent Estate Agents Bristol is rated 4.9 out of 5 across all 62 reviews, and 4.9 out of 5 on Google from 58 reviews.
Garrett & Bradly Independent Estate Agents Bristol, Office 16 Access House, Winterstoke Road, BS3 2LG.
