Every review we hold for the Winslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have been dealing with Elaine for the past few years and have found her and the team thoroughly professional. She has great knowledge of the local area and has always found us suitable tenants in good time. Nothing is too much trouble - she is friendly, helpful, efficient and does an amazing job. I would thoroughly recommend her.
Helen · 16 December 2020
Agent replied
Thank you Helen. Sending our best to you all in these difficult times.
★★★★★ 1/5
FacebookIf you are a tenant, do not go to Alexander & co. A horrible agency that cares only
Of landlords and how to make them richer, but it cares nothing about tenants and actually humiliates them and treats them like dirty rubbish. Now I have bought a house, but should I move, I will never ever ask to Alexander & co.
Andrea · 30 April 2020
Agent replied
Hi Andrea. We're sorry to hear your comments, and would like to discuss these with you. We never want our tenants to feel this way. Please could you private message us with the property address that you were living in so that we can look into this? Kind regards, Team Alexander & Co
★★★★★ 5/5
FacebookI had the pleasure of working with Lara and Glenda in the search for a new home. I can say the lady's have been brilliant. All the process was smooth and they are very quick to respond. Thank you Lara, Glenda and to Alexander & co.
Alexandra · 11 December 2019
★★★★★ 5/5
GoogleVery efficient and friendly. Made all the arrangements with viewers and showed them around. Once sold they kept in contact on a regular basis, dealt with both solicitors to chase up on dates and it all completed on time. They were professional throughout the process and I felt we got real value for money. Thank you!
Karen · 13 July 2021
Agent replied
Thank you very much Kas for this review. We are glad it got there in the end. All the very best from Mark and the team
★★★★★ 5/5
GoogleI have used Alexander & Co, formerly Ella Homes, to manage my rental properties over the past six years. I have been working with Nicola and have found her to be extremely efficient, quick to respond to any issues, and an excellent contact between my tenants and myself.PositiveQuality
Jean · 30 August 2022
Agent replied · 30 July 2023
Hi Jean - Thank you for this lovely post. Nicola has had lots of positive feedback from her clients and it really is very much appreciated. Thank you so much.
★★★★★ 5/5
FacebookLara was went above and beyond to help us find a property, thank you
Nicola · 6 September 2019
Agent replied
Thank you Nikki, I hope you and your family are happy in your new home together.
★★★★★ 5/5
GoogleFirst day first people offered to buy. Great result. The sale went through reasonably quickly and all the way through we were kept informed by the agent and staff. They responded quickly to any questions and requests. Very satisfied and would recommend the company to anyone.
Ron · 2 November 2022
Agent replied · 30 July 2023
Thank you Ron and Ann, I hope you are very happy in your new home. All the very best from Mark and the team
★★★★★ 5/5
GoogleWe recently purchased and sold through Alexander & Co (Ella, Winslow) and found excellent customer service with speedy responses. They supported us through the process and pushed the process forward to ensure a prompt and efficient exchange and completion process. They were easily contactable and very prompt with responses. Couldn’t have asked for more.PositiveValue
Nic · 30 August 2021
Agent replied
Nick and Katherine, thank you very much for this review. I am glad we were able to sell your home and find you somewhere. I look forward to seeing the new home when it is fully finished. All the best from Mark, Bob and Rachael
★★★★★ 5/5
GoogleNicola Festa emailed to advise of storm damage to property and followed up with a courtesy call. She was proactive in communicating the problem and in offering a solution.
I have always found her to be extremely professional and thorough and have always been completely satisfied with the service she provides.PositiveResponsiveness, Quality, Professionalism, Value
Julie · 22 June 2021
Agent replied · 21 June 2024
Julie, thank you so much for these lovely words about Nicola.
★★★★★ 5/5
GoogleReceived the upmost support during the recent sale of my property. The team were efficient and profession during the whole process and I can’t thank them enough for all their support and advice.
Kelly · 11 October 2023
Agent replied · 30 July 2023
Thank you so much Kelly
★★★★★ 2/5
GoogleThe agent said that the parking in front of the property belongs to the tenant ....apparently it turned out that the parking does not....... it's for all the residents living on that street .....Thanks Ella, you're agents are really well informed !!!!
Petrut5 · 15 April 2020
★★★★★ 5/5
GoogleWe have been tenants for nearly 7 years and have experienced different problems at the property. Overall we have been very pleased with the response and level of service we have received. We deal with Nicola Festa who always handles the issues efficiently and promptlyPositiveResponsiveness, Professionalism
Jeffrey · 22 June 2022
Agent replied · 21 June 2024
Eunice and Jeff, thank you very much for leaving this review. Its great when local people use our services and Nicola was delighted to read this. Many thanks from the whole team,
★★★★★ 5/5
GoogleRight from the start of the process through to exchange Alexander & co has been really efficient & helpful even helping with chasing solicitors(we know how tedious that can be). Very clear and precise with the information provided. Helped getting maximum value for the property and super efficient with viewings.
Really happy with the company and would recommend to anyone. If I was buying a property in the area I would always check Alexander & co first.
Matthew · 30 July 2022
★★★★★ 5/5
GoogleI used Alexander & Co recently to sell my property. The service I received from the whole team was excellent, I was kept informed throughout the process and they were very proactive in driving things through to completion. I would highly recommend.
Ryan · 2 November 2022
Agent replied · 30 July 2023
Good morning Ryan
Many thanks for the review. It has been a pleasure working with you and I wish you all the very best for the future. Regards Mark and the team
★★★★★ 4/5
GoogleAfter a slow start with narrative etc video proved excellent. Jill the star of the show, being able to move freely between all parties was excellent. Made a huge difference.
Bryan · 11 October 2023
Agent replied · 30 July 2023
Morning Bryan = Many thanks for this. All the very best for 2023 from Mark. Jill and the team
★★★★★ 5/5
GoogleElaine has helped me for many years with the rental of my properties. She has always been completely professional but with a very personal touch. Nothing is ever too much trouble and I always know that if something needs sorting I can rely on Elaine to do it.PositiveResponsiveness, Quality, Professionalism
Simon · 22 June 2021
Agent replied · 21 June 2024
Simon and Dawn, thank you very much. I have passed this on to Elaine and she was delighted. Thank you.
★★★★★ 5/5
GoogleI have never met a more professional and communicative estate agents providing regular updates and a proactive approach to the purchase of my new home. Thank you so much!
Gemma · 11 October 2023
Agent replied · 30 July 2023
Good morning Gemma - Thank you so much for these lovely comments. We hope you love your new home. All the best from Mark, Bob, Rachael and Jill
★★★★★ 5/5
GoogleThe team in the Winslow office were professional, efficient and always keen to help me as the buyer of a property they were advertising on behalf of one of their clients. If only all estate agents could be like this!
Ailsa · 2 November 2022
Agent replied · 30 July 2023
Ailsa, thank you very much for this positive review. All the very best from the whole team
★★★★★ 1/5
GoogleMy experience with Ella has been extremely disappointing. As an owner letting a property they have been totally useless and did nothing to indicate a sense of duty or professionalism. Sloppy and disinterested, I would never recommend them to anyone.
Franca · 16 April 2019
★★★★★ 5/5
GoogleI’ve been using Ella Homes as my letting agent since 2012. They are superb and Elaine in particular achieves that perfect balance of friendly professionalism. I know that she looks after my best interests and makes me feel as if I am her only client!PositiveResponsiveness, Quality, Professionalism, Value
Bobbie · 30 August 2021
Agent replied
Bobbie, thank you very much for this lovely review.
★★★★★ 5/5
GoogleOur thanks to Elaine, Alice and team at Ella Homes for their great service and attention, in renting a property from them.
A good prompt efficient delivery. The second time I have used them.
Gmp007gmp005 · 14 February 2021
★★★★★ 5/5
GoogleI have worked alongside Ella Homes for many years. I have always found them very professional, knowledgeable and supportive. They have also supported the charity Alec’s Angels which is very close to my heart, through donations and events we as a charity have put on.PositiveResponsiveness, Quality, Professionalism, Value
Brian · 22 June 2021
Agent replied · 21 June 2024
Good morning Brian - I hope you and the family are well. Thank you for this lovely review. Best regards from Mark and the team
★★★★★ 5/5
GoogleI have recently purchased and rented out a property through Ella Homes have been extremely impressed with both the sales and rental team. They have made the process on both sides smooth and stress free. Would definitely recommend them to anyone looking to buy or rent out a property.
Joanne · 18 March 2021
Agent replied
Hi Joanne - Thank you so much for this positive review. All the best from the whole team at Ella Homes
★★★★★ 5/5
FacebookEven though the house we viewed wasn't quite what we were looking for, the wonderful help AND communication from Karen Baker (and Katie!) was gratifyingly perfect! To have an agency that were unfailingly kind and welcoming was such a comfort, especially in this busy pre-Christmas period. Couldn't recommend them more highly. THANK YOU!
SJay · 20 December 2019
Agent replied
Thank you for the lovely review, we're glad you've had such a good experience with our Aylesbury team! Have a wonderful Christmas and New Year. Team Alexander & Co
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.