Swetenhams Winsford reviews

★★★★★ 5/5

Google

Great service throughout from Nicolas Coolican. Much appreciated

Adam · 10 May 2026

★★★★★ 5/5

Google

Amazing service. Thank you for a quick and friendly process for my mortgage Colin. Super happy with how it all went, never thought i would be able to remortgage.Thanks again Colin for everything, you have supported me every step of the way.

Tania · 24 June 2025

★★★★★ 5/5

Google

Throughout the process, Matt was very professional, extremely informative and is a credit to this company. Exactly the person you need when you are a first time buyer! Highly recommend this estate agents!

Roscoe · 27 August 2023

★★★★★ 5/5

Google

We recently used Colin for our mortgage application after being recommended by multiple people. He has been amazing throughout, explaining everything clearly, responding to messages quickly and even chasing up the application for us. He offers no nonsense advice, which is great as a first time buyer as it’s so easy to feel confused with the process. Would highly recommend!

Clare · 10 October 2024

★★★★★ 5/5

Google

Really helpful team. Matt worked with us in purchasing a property as a family and communicated seamlessly between my parents and myself. Nothing was too much trouble and information was shared between us and the vendors fluidly and promptly. Absolutely would recommend them as a buyer and no doubt we’ll be back in the future as and when we come to sell.

Donna · 10 October 2025

★★★★★ 5/5

Google

I used Colin for my initial mortgage application 5 years ago and again recently he has sorted me out with another great deal. He made the whole process easy to understand and provided me with all the information I needed, he’s extremely helpful and professional. I’ll be using him again in 5 years time. Would highly recommend ⭐️⭐️⭐️⭐️⭐️

Chelsea · 10 October 2024

★★★★★ 5/5

Google

We have bought and sold many houses in our married life and this sale was made much easier by all the professional team at Swetenhams, particularly Stacey. We needed to have a lot of contact with the team and it was always efficient and conducted in a timely fashion. Obviously being in lockdown created its own problems and it's just a pity that we talked to all the team, without knowing what they looked like! Excellent team, we can highly recommend them.PositiveProfessionalism

Margaret · 27 August 2021

★★★★★ 5/5

Google

Swetenhams Winsford were amazing from starts to finish Danielle Stacey and Colin totally run the show from our point of view. The biggest asset to swetenham is Danielle Quinn she well and truly goes above and beyond her job role we had a large chain in our purchase so from sale right the way through she was informative her communication was amazing and I have to say she made moving house stress free at any point we thought it wasn’t running well we spoke with Danielle and we got all our questions answered. I can’t thank Danielle enough for all her hard work and as a family of 7 we are all smoothly moved into our forever home. We also had a consultation with Colin for our mortgage again communication the friendly manner and information he gave us was so needed and not overwhelming at all. Calling into the offices durning lockdown were easy and we always reserved a reply. Totally wonderful team although we will never move again if the situation did arise and I’m we had to Danielle at Swetenhams is who we would go to for sure .PositiveResponsiveness, Quality, Professionalism, Value

Samantha · 27 August 2021

★★★★★ 5/5

Google

Fantastic service from Colin with all aspects of mortgages. Friendly but professional at all times. Highly recommend.

Chris · 16 January 2026

★★★★★ 5/5

Google

Stacey has been really helpful, polite & making sure I get all the information I need! Colin, the mortgage advisor was brilliant too, really insightful & helped so much!

Shannon · 27 August 2023

★★★★★ 5/5

Google

During the sale of our mums property, I dealt with Maciej for the vast majority of the time. What an absolute pleasure it was, kept us up to date with the sale. No question was left unanswered and a response was promptly given. probably the best experience I have ever encountered during many a house sale. The wording within his profile I can honestly vouch for and is a credit to Swetenhams

Paul · 27 August 2022

★★★★★ 5/5

Google

We had to sell our house by auction as we were moving to Scotland and the auction time frame fits in with the Scottish system. Charles talked us through the process and the team was with us every step of the way. Excellent contact and feedback by Stacey and Matt. So pleased we chose them.

Liz · 10 October 2024

★★★★★ 5/5

Google

Sold with Swetenhams estate agents in winsford Cheshire, the staff there were amazing nothing was ever to much trouble, Stacy and Matt were always at hand to guide you through the ups and downs of selling and the best part always! answered their phones and if the person you needed to talk to was not available to take your call they always returned it the same day.

Linda · 27 August 2022

★★★★★ 5/5

Google

I have been using Colin the mortgage advisor within Swettenham based in Winsford and I can’t tell you how much of a help he has been. He has helped me understand the mortgage process. He has also found the best deal on the market. And he has also helped me with other bits of paperwork I didn’t understand and the completion process. Wouldn’t go anywhere else Highly recommended. Lucy

Lucy · 31 October 2023

★★★★★ 5/5

Google

Stacey and the team of agents at Swetenhams are a professional, friendly and helpful team. Always respond quickly to queries and the whole process from marketing, viewings, sales negotiations through to the legal process were dealt with smooothly and efficiently. I would have no hesitation in recommeding their services to anyone looking for a good local agent who is knowledgable and in tune with today's market. Their staff are a credit. Thanks Stacey and all the team.......special thanks to Lewis who was always so pleasant and helpful when ringing with feedback or to arranging viewings.

Isabel · 28 August 2019

★★★★★ 5/5

Google

Met with Colin when we purchased our buy to let property, he was very helpful & felt reassured with the advice he gave us, it was clear to see he had alot of experience. Colin explained things well which made us feel at ease in what was a new experience for us. The other staff in the Winsford branch handled things really well, it was a pleasure to deal with them. We have since re-negotiated our mortgage a couple of years down the line & it was great to see a friendly, familiar face! We will be back again...Thanks Colin & team.

Claire · 28 August 2019

★★★★★ 5/5

Google

The team at Swetenhams were easy to work with. They supported us throughout the buying process, keeping regular contact with both parties to help speed things along. On completion we also received a lovely welcome pack when we collected the keys which added that little bit extra to the experience

Mr · 10 October 2024

★★★★★ 5/5

Google

Just wanted to share some feedback on Swetenhams Winsford branch. Stacey has been absolutely brilliant for us. She's guided us through the process with sound advice and is extremely professional. Everything from viewings, to the photographer was on time. Better still Stacey and the team sold our house within a month. Thank you!

Steve · 27 August 2023

★★★★★ 1/5

Google

We used Swettenhams Winsford for both the sale of our property and purchase of our new property, from the beginning to the end the service was at best poor. The mortgage advisor Colin got our credit data incorrect, adding an additional 11k to our outstanding balances! When challenged on this he became defensive and unhelpful, to the point of aggressively telling me over the phone “even if I could find you a mortgage I wouldn’t do it!” In 30 years of working in the financial services sector I’ve never experienced behaviour like it. We put an offer in under certain conditions that weren’t passed on correctly by the then manager - we were informed by Stacey that he’d been removed due to a number of mistakes and issues! We were miss advised regarding the type of valuation (we wanted a full valuation, but were told only a drive by could be done!). A number of times we made calls to the branch only to be met with “I’m only covering I don’t know about your case” or “I’ve only just returned from mat leave, I don’t know about your case” or “I’m only admin and there’s no one to ask” but no follow call. There seemed little urgency regarding our purchase, yet we were put under pressure to agree a date of sale of our existing property - more than a little odd considering they were acting for both sides of the transaction! All in all I wouldn’t give them one star, but unfortunately it’s all I can do - avoid this company and this particular branch if you want a smooth, professional process!

Rich · 27 August 2022

★★★★★ 5/5

Google

Danielle was and still is very helpful. After moving from the south, we have no idea of the area. Danielle was very quick to respond and helped us massively with our very poor solicitors (LPL). Asking them questions to help us and on then at every turn. We probably hit every bump possible, but tbe team were there to help with every question. I can't thank them enough.PositiveResponsiveness, Quality, Professionalism, Value

James · 27 August 2021

★★★★★ 1/5

Google

Wouldn’t go near them again. Promises broken and told lies. Also had pretty bad customer service from the branch manager. Danielle and Lewis were great and helpful. But never been spoken to so disgustingly as I was with Stacey the branch manager!

Sam · 28 August 2019

★★★★★ 5/5

Google

Matt was excellent, kept us updated and pushed the chain along as much as possible

Martin · 27 August 2023

★★★★★ 5/5

Google

Stacey is very helpful, and listened to our requests on the type of property we were looking for. Unfortunately we didn't find anything we 100% liked, but would be more than happy to give Swetenhams another try if we ever need help with a home again.

Keith · 27 August 2023

★★★★★ 5/5

Google

Fantastic service and professionalism received. Recently purchased a property in Winsford and Stacy managed everything spectacularly. Leaps and bounds ahead in service received, compared to the agent we used to sell our property in Manchester. Would not hesitate to recommend Stacy/Swettenhams in a heartbeat. 5 stars.

Dave · 27 August 2023