Every review we hold for the Winsford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMe and my boyfriend have just purchased our first house together.
and the whole process throughout has been amazing.
special thanks to Nick Coolican for helping us through everything from showing us the property to getting the keys!
Hes been amazing with any questions we had about the property. keeping us up to date with where things were at on the property.
Very happy with the service,
we were extremely looked after by Nick.
10/10
Jess · 19 September 2026
Agent replied · 10 October 2026
Thank you for choosing us for your first home purchase! We're thrilled to hear that our team, especially Nick Coolican, made the process smooth and stress-free for both of you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had a fantastic experience buying our new home through Swetenhams in Winsford, and in particular, Patrick, who was outstanding from start to finish.
From our very first viewing, Patrick was friendly, welcoming and incredibly knowledgeable about the property. He took the time to answer all of our questions honestly and helped us to really visualise ourselves living there. We never felt rushed or pressured, just genuinely supported.
Throughout the buying process, Patrick was always on hand whenever we needed him. Whether it was answering questions, keeping us updated or simply offering reassurance, nothing was ever too much trouble. His professionalism, communication and approachable manner made what can often be a stressful process so much easier.
We wouldn’t hesitate to recommend Patrick and the team to anyone looking to buy or sell a home. Thank you for helping us find our wonderful new home!
Gemma · 10 August 2026
Agent replied · 10 October 2026
Thank you for your amazing review! We are so glad that Patrick provided you with outstanding service and made your home buying experience stress-free. We take pride in our team's professionalism, communication, and knowledge. We hope you enjoy your new home and we appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbsolutely loved working with Sweetenhams Estate Agents, especially Nick. From start to finish, Nick was professional, helpful, and always available to answer any questions. He made the whole process smooth and stress-free for me and my family.
I truly appreciate all the support and guidance throughout. I would highly recommend Sweetenhams to anyone looking for a reliable and friendly estate agent. Thanks again, Nick, for all your help!
Sidhu · 10 June 2026
Agent replied · 10 October 2026
Thank you for your excellent 5* review, it was a pleasure working with you and your family! Our team at Swetenhams takes pride in providing exceptional service and we're thrilled to hear that Nick exceeded your expectations. Thank you for choosing us as your estate agent and for recommending us to others. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI have been using the mortgage services with Colin Woods for over 10 years. He is extremely helpful, accommodating and knowledgeable. Colin is very good at explaining things using handy little diagrams to illustrate different mortgage deals. I wouldn’t go anywhere else for mortgage advice. He is also very prompt at replying to emails.
J · 10 August 2026
Agent replied · 10 October 2026
Thank you for your kind words! We are thrilled to have you as a long-time customer and are so grateful for your loyalty. It's wonderful to hear that Colin's expertise and communication skills have made your mortgage experience smoother. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMany thanks again to Monty, Nick, Pat and the team for all of your excellent work and the support that you gave us during the sale of House process over the last 6 x months. We would have no hesitation in recommending Swettenham's estate agents in Winsford to anyone thinking of selling their House
Tess · 10 August 2026
Agent replied · 10 October 2026
Thank you for your excellent 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMy wife and I were put in contact with Colin to help us secure a mortgage to purchase our first home. From our first meeting Colin was incredibly helpful, friendly, approachable and we felt like he genuinely wanted to help us. Due to some bad credit, my wife and I were worried we wouldn’t be accepted for a mortgage but Colin reassured us that he would do everything he could to help us secure one… which he did! My wife was heavily pregnant and freshly post partum during the whole process and Colin made it stress free for us due to his help and assistance from beginning to end. He went above and beyond to help us. We can’t thank him enough for everything and we look forward to being able to recommend him to anyone looking for a mortgage advisor and to using him again when we come to remortgage!
Jamie · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that Colin was able to assist you in securing a mortgage for your first home. Providing outstanding service is our top priority and we are so glad that you felt supported and reassured throughout the process. We cannot thank you enough for choosing us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThis is the third time we’ve worked with Swetenhams on a mortgage application, having previously withdrawn partway through on two separate occasions. Despite this, they never once complained or made us feel uncomfortable. Instead, they remained professional, patient and incredibly supportive throughout. Swetenhams went above and beyond to ensure we secured the best mortgage available, and their commitment to guiding us through the process made a real difference.
I must especially highlight Colin’s role in this. His knowledge, efficiency and approachable manner transformed what could have been a stressful experience into a straightforward and positive one. I would recommend Colin, and indeed Swetenhams, without hesitation.
Daniel · 8 September 2025
Agent replied · 22 September 2025
Thank you for your amazing review! We are thrilled to have helped you secure the best mortgage available and are honored to have Colin on our team. Thank you for your continued trust and for giving us the opportunity to make your mortgage process a positive one. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would like to say on behalf of Mr Henry, our dealings with Monty Forbes have been a pleasure, Monty is an extremely informative young man and has made the purchase quite easy, his manner, presentation, communication have been second to none, I would like to wish Monty all the best in his prosperous career, and the very best for the future. Gary.
Gary · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, Gary! We are delighted to hear that Monty provided you with excellent service during your purchase. We are proud to have him as a part of our team and we wish him continued success in his career. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAs first time buyers we didn’t know what to expect but Michael at Swetenhams has been friendly, responsive, and genuinely helpful throughout the entire process. He was quick to arrange viewings and always provided clear, honest information about the property. I never felt pressured or rushed, which I really appreciate as a first-time buyer. He took the time to answer all of my questions, and his knowledge of the local area was also really helpful for someone who is making a move across the country and is not clued up about the area. Once our offer was accepted, the communication has remained strong. He has worked closely with me to keep things moving smoothly ensuring I was completing what needed to be completed in due time.
Overall, I have felt supported and informed throughout what can be a stressful process. I wouldn’t hesitate to recommend Michael to anyone looking to buy a home, he has made what is potentially a very overwhelming process feel much more manageable.
Cora · 24 June 2025
Agent replied · 22 September 2025
Hello Cora,
Thank you so much for your wonderful 5* review! I'm delighted to hear that Michael was able to make your first-time buying experience smooth and stress-free. Your recommendation means a lot to us, and we're thrilled that you felt supported throughout the process.
Best wishes,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWe were very pleased with the professional services given to us by Patrick Mason and the team. Would recommend them to anyone 1st class operation A+++
Bernard · 10 August 2026
Agent replied · 10 October 2026
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleNick & Monty were both fantastic. They are both polite and helpful. Thank you nick for showing us around the property and thank you Monty for all your work behind the scenes. Amazing service highly recommend. From Yvonne & Neil.
Yvonne · 2 April 2026
Agent replied · 16 April 2026
Thank you, Yvonne & Neil! We're thrilled that Nick & Monty provided excellent service during your visit. Our team takes pride in ensuring all of our guests have a positive experience. Thank you for the recommendation! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHave been using Colin to advise on my mortgages for over 15 years now and wouldn't hesitate to recommend. It's always a pleasure working with Colin who makes the whole process simple. Will always remember being told by two other mortgage advisors that what I needed was impossible however Colin delivered it.
Thanks Colin I do owe you one
Thomas · 10 October 2025
Agent replied · 22 November 2024
Many thanks for your marvellous 5* review and recommendation Thomas. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe found Swetenhams excellent to sell our late father’s house with. Nothing was too much trouble , Monty, Nick & Patrick were extremely helpful answering all our questions
Becca · 10 June 2026
Agent replied · 10 October 2026
Thank you so much for your outstanding 5* review! We are thrilled that you had such a positive experience with our team. It was our pleasure to assist you with selling your father's house. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHighly recommend going to Colin Woods if you’re looking for a mortgage! Not only did he provide excellent advice he was always very quick to respond! He is incredibly friendly and is a joy to work with! Thank you Colin for providing such excellent service!
Gg · 11 July 2025
Agent replied · 16 April 2026
Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleA very positive experience, viewed property 3 times ,and NIK was outstanding over and above ,even crawling underneath home to answer my questions his communication skills for a young man was brilliant ,definitely an asset to swetenhams , thankyou NIK, ken
Kenneth · 10 September 2026
Agent replied · 10 October 2026
Thank you so much for taking the time to leave such a positive review, Ken! We are thrilled to hear about your great experience with our team member NIK. We will make sure to pass along your kind words and commend him for his stellar communication skills. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad a very good experience with Colin and his team, was very pleased with the mortgage products and rates offered, many thanks for sorting my remortgage! Kristina
Kristina · 16 December 2025
Agent replied · 16 April 2026
Thank you for the glowing review, Kristina! We are thrilled to hear that you had a positive experience with our team and are happy with the mortgage products and rates we were able to offer. It was our pleasure to help you with your remortgage. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMe & my partner have had the smoothest stress free process of buying our first home all down to the help of Nick and Monty who have been amazing from start to finish! We always had clear communication from both and they ensured we were kept up to date throughout the whole process. We can’t thank them enough for all of their help.
Mia · 26 March 2026
Agent replied · 16 April 2026
"Thank you so much for choosing us to help you with your first home purchase! We're thrilled to hear that Nick and Monty provided such amazing support and communication throughout the process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe cannot recommend Colin Woods enough!
Colin has done our mortgages for the last 15yrs and has always been friendly, informative and realistic with what we’ve wanted to do with our mortgages. Thanks for all the help Colin, Mike and Vickey.
Red · 5 July 2025
Agent replied · 10 August 2025
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMe and my partner purchased a house through Swetenhams Winsford, we were told before looking at houses that the whole process was stressful and not enjoyable. Well dealing with Swetenhams in particular Mat and Colin that couldn’t have been further from the truth! They made our first home buying experience an enjoyable and exciting process, giving us updates regularly, pointing us in the right direction when needed and being so welcoming. We can’t thank you all enough and if we do ever decide to move then Swetenhams will be the way forward.
Taylor · 27 August 2023
Agent replied · 26 August 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI want to extend a huge thank you to Colin Woods for his outstanding assistance with my mortgage. He guided me through the entire process step by step and was always available whenever I needed him. I truly can't thank him enough for his support.
Chez · 16 April 2025
Agent replied · 16 April 2026
Thank you for your brilliant 5* review and thank you for your kind words Chez. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently moved house using Swetenhams of Winsford as our preferred Estate Agents. Charles and his team were very professional and we sold with minimum fuss. I would like to add a special mention to Matt with whom I dealt with regularly during the process and he was always proactive to any questions we had and keeping us up to date with the progress being made.Great job and thank you to all the team at Swetenhams in Winsford.
Dermott · 27 August 2023
Agent replied · 26 August 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSpoke to Michael in the office as needed some advice on the local area and where would be best for me to buy for my young family, provided me with lots of info and answered all of my questions..thank you so much
Emma · 16 April 2025
Agent replied · 16 April 2026
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleColin was very helpful and done excellent job. He explained all the options and advised on best solution for our mortgage.
Lukas · 16 November 2025
Agent replied · 16 April 2026
Thank you for taking the time to share about your experience with Colin! We're so happy to hear that he was able to help and guide you through the mortgage process. It's our top priority to provide our customers with the best solutions and we're glad he was able to do that for you. Thank you for choosing our services! Kind regards, Maggie, Customer Relations.
★★★★★ 5/5
GoogleWe are very happy with our sales experience selling a property with swetenhams. We would like to thank nick coolican and Montgomery forbes, and the team at swetenhams. They answered all queries promptly, and kept us informed throughout the process.
Gayle · 10 June 2026
Agent replied · 10 October 2026
Our team enjoyed helping you with your property sale and we are thrilled that Nick and Montgomery provided exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
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