Every review we hold for the Winsford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy proerty is let through Butters John Bee, Winsford.
My dealings / experience since Ben Parry has taken over has been great.
He's very helpful, deals with any issues that arise, and keeps you informed.
Would recommend.
Michelle · 20 June 2023
Agent replied · 19 June 2024
Thank you so much for your lovely review, Lauren Ellison (Winsford Property Management)
★★★★★ 5/5
TrustpilotSpecial thanks to Patrica
From the first phone call to the Hanley branch, Patricia has been amazing, very understanding and helpful - went above and beyond. Also, thanks go to Amy and Lynn who showed us around. Can’t fault them - well done.
Wendy · 18 February 2021
★★★★★ 1/5
TrustpilotNot contactable
Please as a landlord stay well clear of this agent they never answer the phones or emails there is no way to contact themA concierge will answer but just say sorry there busy
Friend · 2 October 2023
Agent replied · 12 June 2024
Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email rerviews@bjbmail.com with details and we will pass to the relevant team to investigate for you.Thank you
★★★★★ 5/5
TrustpilotTarporley/Nantwich enquiry
I recently had enquired about potentially selling my home. Nantwich branch put me in contact with their Tarporley partner Felicity who was great in resourcing the information I needed on my house valuation.I hope she gets the recognition she deserves for providing me the help I needed.Thanks,Luke
Luke · 13 June 2022
Agent replied · 12 June 2024
Hi Luke. Really good of you to take the time to give such favourable feedback. Yes, Felicity is great and an asset to the BJB team. We're really pleased she has been able to help you. Good luck with your house move! Regards, Gary Fear, Branch Manager, Butters John bee Nantwich.
★★★★★ 1/5
TrustpilotAs bad as all the others
My initial experience as a landlord with Butters wasn't great and I genuinely preferred the company pre-spicer haart take over - I am now more than ever convinced that the central support systems do not help the front line staff no matter how nice or helpful said staff try to be.I have had incorrect 'fees' taken from my rent - after significant to-ing and fro-ing the branch manager accepted I was right, never explained how the issue had come about and promised a refund [clearly and in writing]...Which despite significant prompting and a formal complaint still is yet to materialise.Oh - and be aware, it doesn't matter what damage your tenant does to your property [pull off a perfectly secure handrail for example] - as the landlord you will have to pay, tenants are literally never held accountable for how they treat the property; I know this is because the DPS swung the pendulum from landlords who used to rince deposits but it has swung too far to the tenants now who just treat a property and their landlord with total contempt and the Agents do not care either way.Charles
Anthony · 14 April 2022
★★★★★ 5/5
GoogleWhat a fantastic team! From start to finish Lauren, Patricia, Tresa and Amit have been absolutely amazing. So professional and communication has been outstanding from all 4 of them. My home is ‘under offer’ within 1 week of marketing it. I would definitely highly recommend this Estate Agents. Great service, thank youPositiveProfessionalism
Nicole · 26 August 2021
Agent replied · 19 June 2024
Thank you for your lovely words - Lauren Ellison - BJB Winsford (Sales)
★★★★★ 1/5
TrustpilotDisgusting company
Disgusting company! Nothing but a bunch of lazy unscrupulous animals who just con people rip people off and threaten with pathetic warnings! They fail miserably to carry out repairs to properties they rent out for home owners!stay away from these idiotic bunch of cowboys! They are liars thieves and scumbags
STEVE · 31 July 2024
★★★★★ 5/5
TrustpilotThe property letting service is so…
The property letting service is so efficient from walking into the Winsford office speaking to Jenna my property was marketed overnight and 3 potential tenants found. They are moving in all agreed within a month. The legal and paper work all booked and taken care of and we are kept informed by telephone and emails.5 star service to trust.
J · 11 September 2019
Agent replied · 12 June 2024
Dear Jane,Thank you for taking the time to review the service Jenna has provided. I am delighted to hear your comments and wish you and your new tenant all the very best for the future.Kind regards,Rebekka GillLettings Manager
★★★★★ 5/5
TrustpilotElisha has managed a number of my…
Elisha has managed a number of my properties for me and has always gone out of her way to provide me with excellent service above and beyond the Call of Duty, so I have no problems in recommending her and her company to anyone requires a property to be managed for them.Ron Turley.Featherstone Farm Hotel. New road,Wolverhampton,WV10 7NW
Ronald · 28 November 2019
Agent replied · 12 June 2024
Hi Ronald Turley, thank you so much for your positive comments about butters john bee Wolverhampton Lettings! We hope to see you soon!
★★★★★ 1/5
TrustpilotGood Estate Agent but Poor Drivers
Shame the young blonde female driver in the VW T-Roc doesn't seem to be aware when she is tailgating and trying to cut in front of people at traffic lights that she is driving around with her employer's name all over the car. Dashcam footage submitted. Incident at Four Lane Ends traffic lights headed towards TarporleyAround 20:00 7/2/24
HC · 19 February 2024
★★★★★ 4/5
TrustpilotConner was on time and very helpful…
Conner was on time and very helpful with the viewing
Adam · 11 November 2019
Agent replied · 12 June 2024
Dear AdamThank you for your great feedback, I will ensure your comments are passed to Connor. If you have any questions or need further assistance please do not hesitate to contact us.Kind RegardsMichael FerrisLettings ManagerBJB
★★★★★ 5/5
TrustpilotBen has been great help in assisting me…
Ben has been great help in assisting me with a number of issues that have arose over the past few days in my property. He has maintained great communication with me and had the issues resolved quickly and efficiently!
Sarah · 30 October 2020
★★★★★ 5/5
TrustpilotAssistance from Gurdia. Thanks.
Gurdia was very helpful at all stages of the purchase.
Light · 20 August 2019
Agent replied · 12 June 2024
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. butters john bee Wolverhampton
★★★★★ 5/5
GoogleTresa Harris at BJB was excellent. The service she provided us was outstanding. She was very helpful and went out of her way to accommodate us. We wish her all the best for her future.
Teresa · 20 June 2023
Agent replied · 19 June 2024
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Winsford Sales Team
★★★★★ 5/5
GoogleSara Dickens - what an amazing lady! She so supportive and gives the customer focus! Felt like she has excitement as much as us buying for first home! Thank you so much! From Louise J
Louise · 20 June 2023
Agent replied · 19 June 2024
Thank you for your kind review. Please don't hesitate to contact the office if you need any further help. Butters John Bee Sales Team - Winsford
★★★★★ 5/5
GoogleI really appreciate Sara Dickens for her support. She was very friendly, polite, approachable, professional and knowledgeable regarding her job and houses in Winsford region. Also big thank you to the team for their support.
Maria · 20 June 2023
Agent replied · 19 June 2024
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards Lauren Ellison BJB Winsford Sales Team
★★★★★ 5/5
GoogleI have met Sarah Dickens to view a property in Cheshire. I very much appreciate Sarah's professionalism and flexibility. She has welcomed us enthusiastically and clearly explained everything we needed to know about the property.
Maya · 20 June 2023
Agent replied · 19 June 2024
Thank you for your kind review for Sarah. Please do not hesitate if we can be of any further assistance. Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleSara Dickens gave us a great service and kept in touch with us throughout our house hunting process. She was attentive and polite. A great service and I’d definitely use BJB again with Sara’s service.
Teresa · 20 June 2023
Agent replied · 19 June 2024
Thank you for your kind review. Please dont hesitate to contact the office if you need any further help. Butters John Bee Sales Team - Winsford
★★★★★ 5/5
GoogleSara dickens was very polite and helpful in showing us around the property any questions we had she was more than happy to answer. Really made us feel welcome and would definitely like her to help us with journey in finding a new homePositiveResponsiveness, Professionalism
Lisa · 20 June 2022
Agent replied · 19 June 2024
Thank you for your 5 star review - Lauren Ellison (Winsford Sales)
★★★★★ 5/5
GoogleSara dickens showed me around a property today, she was very friendly and professional. Happy to answer any questions i had and gave me lots of advice. I wasn't rushed around the house, she gave me plenty of time to look around which was great.
Cathy · 20 June 2022
Agent replied · 19 June 2024
Thank you for your lovely review and 5 Stars much appreciated - Lauren Ellison (Winsford Sales)
★★★★★ 5/5
TrustpilotWe have received an excellent service…
We have received an excellent service from Luke Hill. Luke was always available, very professional and approachable every time we needed some help with anything to do with the property.Thank you Luke once again.. keep up the great work!
Khadijah · 30 July 2020
★★★★★ 5/5
TrustpilotI recently dealt with Hayley Kelly at…
I recently dealt with Hayley Kelly at the Stafford branch, it was really refreshing to have someone as helpful as Hayley and who clearly knew her job well. She was friendly yet professional. Would recommend hee highly to anyone.
Kelly · 23 July 2020
★★★★★ 5/5
TrustpilotI had a brilliant and very…
I had a brilliant and very professional phone call of Dennis Mellor, she was very well spoken and polite in her call I would recommend her as a spokes person for John bee estate agents
Craig · 11 June 2023
Agent replied · 12 June 2024
Thank you for your kind words Craig.. Well done Denise. Congleton BJB
★★★★★ 5/5
GoogleWe received excellent and swift service from Sarah Dickens who dealt with us in a friendly but professional manner with promised call and swift viewing arranged in double quick time-wll done !
Dave · 27 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.